Pollo Tropical #32
Last inspected: Feb 9, 2026
90
Score
Inspectors have visited Pollo Tropical #32 nine times, with records going back to 2022. The most recent report on file is from Feb 9, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
The trend has been favorable: violation counts have eased from around five violations to closer to two violations per visit over the last few inspections.
The most common issue across all inspections has been “ice buildup in reach-in freezer and/or walk-in freezer”, showing up three times.
The city-wide average for Orlando sits at 79, putting Pollo Tropical #32 on the better side of that line. The record reflects steady performance over time.
9
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Feb 9, 2026
Routine - Food
2 minor violations.
View 2 violations
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. -walk in freezer
14-69-4
Basic - Objectionable odors in bathroom or other areas of the establishment. -men's restroom and woman's restroom
36-64-5
90
Oct 13, 2025
Routine - Food
2 minor violations.
View 2 violations
Basic - Cutting board has cut marks and is no longer cleanable. By steam table
14-09-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Around walk in freezer door
14-69-4
90
Apr 11, 2025
Routine - Food
3 minor violations.
View 3 violations
Basic - Floor area(s) covered with standing water. Dt area from tea machine leaking **Repeat Violation**
36-22-4
Basic - Floor tiles missing and/or in disrepair. Walk in cooler **Repeat Violation**
36-17-5
Basic - Equipment in poor repair. Tea brewer in dt leaking water Operator has work order in **Corrective Action Taken**
14-11-5
86
Jul 16, 2024
Routine - Food
1 critical violation. 3 minor violations.
View 4 violations
Employee Health Policies Present
FL-03
Food Contact Surfaces Clean and Sanitized
FL-22
Equipment Adequate to Maintain Product Temperature
FL-29
Lighting Adequate; Required Shields in Place
FL-36
67
Jan 22, 2024
Routine - Food
1 critical violation. 5 minor violations.
View 6 violations
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Breaded chicken over raw steak reach in cooler by drive thru **Corrected On-Site**
08A-20-5
Basic - Floor area(s) covered with standing water. By ice machine and
36-22-4
Basic - Floor tiles missing and/or in disrepair. By fryers. Walk in cooler. Cookline.
36-17-5
Basic - In-use tongs stored on equipment door handle between uses. **Corrected On-Site**
10-20-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black debris build up on grills. Reach in drawers Gaskets on reach in cooler by dt. **Repeat Violation**
23-03-4
Basic - Reach-in cooler shelves with rust that has pitted the surface. By drive thru
14-33-4
67
Aug 18, 2023
Routine - Food
1 critical violation. 3 minor violations.
View 4 violations
Food Received at Proper Temperature
FL-12
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Insects, Rodents, and Animals Not Present
FL-38
74
Feb 14, 2023
Routine - Food
2 critical violations. 2 major violations. 8 minor violations.
View 12 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. ham (44F - Cold Holding) less than 4 hours,operator placed in walk-in cooler to bring temperature down to 41 . **Corrective Action Taken**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. brown rice (124F - Hot Holding).less then 4 hours operator reheated to 165 f for 15 second. **Corrected On-Site**
03B-01-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. **Corrected On-Site**
31B-02-4
Intermediate - Water treatment device has not been inspected or serviced according to manufacturer's instructions.
29-28-4
Basic - Cutting board has cut marks and is no longer cleanable. Cook line .
14-09-4
Basic - Equipment in poor repair. Reach-in cooler door in disrepair.
14-11-5
Basic - Floor soiled/has accumulation of debris. Underneath equipment cook line .
36-73-4
Basic - Light not functioning. Hood cook line . **Repeat Violation**
36-62-4
Basic - Missing drain plug at dumpster. **Repeat Violation**
33-11-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters kitchen area .
23-03-4
Basic - Water leaking from pipe and/or faucet/handle. Underneath the three compartment sink in prep area . **Repeat Violation**
29-11-4
Basic - Carpeting installed in a food preparation, food storage, warewashing or bathroom area. By the three compartment sink at prep area .
36-07-4
41
Nov 29, 2022
Complaint Full
6 minor violations.
View 6 violations
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. WALK IN FREEZER
14-69-4
Basic - Light not functioning./ cook line
36-62-4
Basic - Missing drain plug at dumpster. **Repeat Violation**
33-11-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit./ front area reach in cooler **Repeat Violation**
05-09-4
Basic - Open dumpster lid. **Corrected On-Site**
33-16-4
Basic - Water leaking from pipe and/or faucet/handle./ faucet constantly dripping water at 3 comp sink
29-11-4
74
Aug 30, 2022
Routine - Food
6 critical violations. 1 major violation. 7 minor violations.
View 14 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. cooked beans (45F - Cooling), cooked from yesterday in walking cooler. TCS didn't met cooling parameters of 135F to 41F within 6 hours.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheese (47F - Cold Holding) cook line cold holding area. cilantro garlic sauce (52F - Cold Holding) reach in cooler by the drive thru. raw chicken (47F - Cold Holding) in walking cooler. Advised operator to ice bath product to bring the temperature down to 41F.
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cooked yuca bites (132F - Hot Holding) cook line hot holding area. Operator discarded product. **Corrected On-Site**
03B-01-6
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. cooked beans (45F - Cooling), cooked from yesterday in walking cooler. TCS didn't met cooling parameters of 135F to 41F within 6 hours.
03D-02-5
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 1 small flying insect by the back door.
35A-02-6
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. **Repeat Violation**
29-42-4
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. Employee bathrooms hand sinks water temperature at 92F.
27-16-4
Basic - Cutting board has cut marks and is no longer cleanable.
14-09-4
Basic - Food stored on floor. Box of frying oil directly on the floor.
08B-38-4
Basic - Light not functioning. Hood in the front cook line and back cooking area. **Repeat Violation**
36-62-4
Basic - Missing drain plug at dumpster.
33-11-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Ambient thermometer missing from the front reach in cooler and reach in cooler by the drive thru. **Repeat Violation**
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood in cook line. **Repeat Violation**
23-03-4
Basic - Old labels stuck to food containers after cleaning.
16-46-4
26
Frequently Asked Questions
When was Pollo Tropical #32 last inspected?
The most recent health inspection at Pollo Tropical #32 on file is from Feb 9, 2026. The public record contains nine inspections in total.
What is the most common violation at Pollo Tropical #32?
Across the inspection record, “ice buildup in reach-in freezer and/or walk-in freezer” has been cited three times, more than any other issue at Pollo Tropical #32.
How does Pollo Tropical #32 compare to other restaurants in Orlando?
Pollo Tropical #32 most recently scored 90 out of 100, which is higher than the Orlando average of 79.
Has Pollo Tropical #32's inspection record improved over time?
Yes. Recent inspections at Pollo Tropical #32 have averaged around two violations per visit, down from roughly five earlier in the record.
What does a low risk rating mean?
A low risk rating at Pollo Tropical #32 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Pollo Tropical #32 inspected?
Based on the inspection history on file, Pollo Tropical #32 is inspected around three times per year on average.
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