Pollo Tropical 31
Last inspected: Dec 17, 2025
58
Score
Pollo Tropical 31 appears in inspection records 12 times, starting in 2022. On Dec 17, 2025, the health department conducted the most recent visit. The medium risk tier sits in the middle: not spotless, but not alarming either.
Performance has remained roughly level over recent inspections, averaging near four violations each time.
Looking across the full record, “time/temperature control for safety food cold held” is the recurring theme, flagged five times.
The city-wide average sits at 78, which Pollo Tropical 31's 58 doesn't quite reach. On the whole, the file is mixed but not concerning.
12
Inspections
2
Critical latest
2
Major latest
1
Minor latest
Inspection History
Dec 17, 2025
Routine - Food
2 critical violations. 2 major violations. 1 minor violation.
View 5 violations
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. In the walk in cooler, cooked pork (59F - Cold Holding). Per operator finished cooking at 9:57pm yesterday. Per operator cooked pork stored in walk in cooler overnight without being removed. Per operator did not cool down within proper time frame. Operator discarded. See stop sale. **Corrected On-Site**
03D-02-5
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within two hours and from 135 degrees Fahrenheit to 41 degrees Fahrenheit within six hours. See stop sale. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. In the walk in cooler, cooked pork (59F - Cold Holding). Per operator finished cooking at 9:57pm. Per operator cooked pork stored in walk in cooler overnight without being removed. Per operator did not cool down within proper time frame.
01B-36-5
Intermediate - Handwash sink used for purposes other than handwashing. Handwashing sink next to triple sink used to dump food.
31A-11-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
16-37-1
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Handle touching diced tomatoes at flip top cooler next to cookline. Operator moved. **Corrected On-Site**
10-06-5
58
Oct 10, 2025
Routine - Food
2 critical violations. 1 minor violation.
View 3 violations
High Priority - Employee washed hands with cold water. Observed employee turn on cold water only to wash hands.
12A-19-4
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed peppers (115-145F - Hot Holding) per operator held out of temperature less than 15 minutes. Operator reheated. **Corrective Action Taken**
03B-01-6
Basic - Employee with no beard guard/restraint while engaging in food preparation.
13-04-4
70
Jun 10, 2025
Routine - Food
2 critical violations.
View 2 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the reach in cooler in the to go prep area, garlic cilantro sauce (48-55F - Cold Holding). The sauce was stored in the cooler over night. The sauce was not prepped or portioned today. The item was discarded. See stop sale.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the reach in cooler in the to go prep area, garlic cilantro sauce (48-55F - Cold Holding). The sauce was stored in the cooler over night. The sauce was not prepped or portioned today. The item was discarded. See stop sale. **Repeat Violation** **Admin Complaint**
03A-02-5
74
Jan 24, 2025
Routine - Food
2 critical violations. 1 major violation. 1 minor violation.
View 4 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed at wrap station chimichuri (45F - Cold Holding). Per operator, item has been out of temperature for approximately 10mins. Item placed in ice to rapid cool. **Corrective Action Taken**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed in meat hot holding unit across from chicken grill steak (119F - Hot Holding). Per operator, item has been out of temperature for approximately 30mins.
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed prep table soiled with food debris. PIC cleaned area. **Corrected On-Site**
22-02-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed scoop handle not stored above cut tomatoes in cold holding unit across from frying station. PIC removed and stored appropriately. **Corrected On-Site**
10-01-5
64
Oct 21, 2024
Complaint Full
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed bean (123-150F - Hot Holding, second temperature 143F); chopped chicken (112-123F - Hot Holding). Items have been out of temperature for approximately 15 mins. PIC stirred beans and voluntarily discarded chicken. **Corrected On-Site**
03B-01-6
Basic - Single-service articles improperly stored. Observed box of plastic plates stored on floor at online station. PIC removed and stored appropriately. **Corrected On-Site**
25-05-4
Basic - Water draining onto floor surface. Observed water dripping from fan pipe on to floor in walk-in cooler.
29-03-4
78
Aug 20, 2024
Routine - Food
1 critical violation. 2 major violations. 1 minor violation.
View 4 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed cooked peppers (131F - Hot Holding). Per operator item has been out of temperature for approximately 15 mins. Operator voluntarily discarded. **Corrected On-Site**
03B-01-6
Intermediate - Employee has not received adequate training related to their assigned duties as evidenced by the inability to answer basic food safety questions. Observed employee cooking chicken unable to state the minimum cooking temperature.
53B-16-4
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Observed white cheese (52F - Cooling since 10:00 second temperature 52-49F). Cheese was being cooled in ice bath with resulted in pan floating to the top and as a result limiting the cooling process. Operator place cheese in walk-in to rapid cool. **Corrective Action Taken**
03D-15-4
Basic - Floor tiles missing and/or in disrepair. Observed tile in disrepair in walk-in freezer.
36-17-5
67
Mar 6, 2024
Routine - Food
No violations found.
100
Mar 5, 2024
Routine - Food
2 critical violations. 1 major violation. 1 minor violation.
View 4 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed: - approximately 4 flying insects flying around dry storage area. approximately 1 flying insect flying around mop area. **Repeat Violation** **Admin Complaint**
35A-02-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cut lettuce (48F - Cold Holding); cilantro (46F - Cold Holding); curry mustard (47F - Cold Holding). Per operator, items have been out of temperature for approximately 2 hours. Items were not prepared or portioned today.
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed prep table next to steam table soiled with food debris. Employee cleaned. **Corrected On-Site**
22-02-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed scoop handle held in chicken at steam table. Employee removed. **Corrected On-Site**
10-01-5
64
Nov 16, 2023
Complaint Full
1 minor violation.
View 1 violation
Basic - - From initial inspection : Basic - Ceiling/ceiling tile shows damage or is in disrepair. Back Observed missing tiles in ceiling between front counter and drive through. Observed water leaking from roof between front counter and drive through. Observed water leaking from ceiling in ice machine storage area. - From follow-up inspection 2023-11-16: **Time Extended**
36-32-5
95
Nov 15, 2023
Complaint Full
2 critical violations. 2 minor violations.
View 4 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Online order packaging area. Observed cut tomatoes (45F - Cold Holding); beans and corn (45F - Cold Holding). Manager voluntarily threw out items. **Corrected On-Site**
03A-02-5
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 3 flying insects flying around and landing on boxes of single service items 4 flying insect flying next to ice machine in area between drive through and dish washing area. 1 flying insect flying around soda dispensing unit 1 flying insect landing on wall next to two compartment sink 3 flying insect flying around mop and landing on cleaning tools at mop sink across from service counter 1 flying insect flying around single service items across from rice steamers.
35A-02-6
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Back Observed missing tiles in ceiling between front counter and drive through. Observed water leaking from roof between front counter and drive through. Observed water leaking from ceiling in ice machine storage area.
36-32-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Front counter Observed scoop handle not stored above chopped chicken. Employee removed and stored appropriately. **Corrected On-Site**
10-01-5
67
Jun 20, 2023
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Employee Health Policies Present
FL-03
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Toilet Rooms Maintained
FL-53
67
Aug 24, 2022
Complaint Full
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. -Observed cut lettuce at 44°f - 45°f in reachin cooler drawer infront of cookline, placed in unit from walk-in cooler approximately 1.5 hours per operator. Placed lettuce back in walk-in cooler.
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. -Observed around pineapple/lemonade dispenser nozzles. Operator is cleaning. -Observed reachin cooler gaskets in drive thru area soiled with mold like substance. **Corrective Action Taken**
22-02-4
Basic - Covered waste receptacle not provided in women's bathroom.
32-12-5
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. -Observed reachin cooler drawer infront of cookline not sealed,
14-74-7
70
Frequently Asked Questions
When was Pollo Tropical 31 last inspected?
The most recent health inspection at Pollo Tropical 31 on file is from Dec 17, 2025. The public record contains 12 inspections in total.
What is the most common violation at Pollo Tropical 31?
Across the inspection record, “time/temperature control for safety food cold held” has been cited five times, more than any other issue at Pollo Tropical 31.
How does Pollo Tropical 31 compare to other restaurants in Sunrise?
Pollo Tropical 31 most recently scored 58 out of 100, which is lower than the Sunrise average of 78.
Has Pollo Tropical 31's inspection record improved over time?
Results have been roughly steady. Inspections at Pollo Tropical 31 have averaged around four violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Pollo Tropical 31 means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Pollo Tropical 31 inspected?
Based on the inspection history on file, Pollo Tropical 31 is inspected around four times per year on average.
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