Pollo Tropical #228

5294 International Dr, Orlando, FL 32819
Mexican / Latin
Last inspected: Mar 6, 2026
90
Score
Low Risk

Going back to 2022, Pollo Tropical #228 has nine inspections in the public record. On Mar 6, 2026, the health department conducted the most recent visit. Diners can read the low risk label as a sign that recent inspections have gone well.

Things are looking better lately, with recent visits averaging around two violations compared to roughly five violations earlier on.

“Unwashed fruits/vegetables stored with ready-to-eat food” accounts for the largest share of issues, appearing three times across the record.

Restaurants in Orlando average 79, so Pollo Tropical #228 is doing better than most peers. There isn't much in the file that would give a customer pause.

9
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Mar 6, 2026
Routine - Food
2 minor violations.
View 2 violations
Basic - Equipment and utensils not properly air-dried - wet nesting. **Repeat Violation**
24-08-4
Basic - Soiled dry wiping cloth in use. Near grill area , operator discarded **Corrected On-Site**
21-10-4
90
Aug 29, 2025
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit./cooked onions 111F, cooked peppers 113F, corn 111F/reheated immediately to onions 183F, peppers 168F, corn 169F/ **Corrected On-Site**
03B-01-6
Basic - Equipment and utensils not properly air-dried - wet nesting./pans on cleaned dish shelves.
24-08-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food./unwashed lettuce stored over ready to eat cut onions. **Corrected On-Site**
08B-17-4
78
Feb 19, 2025
Routine - Food
1 minor violation.
View 1 violation
Non-Food Contact Surfaces Clean
FL-23
95
Jul 19, 2024
Routine - Food
No violations found.
100
Jul 12, 2024
Routine - Food
6 minor violations.
View 6 violations
Hands Clean and Properly Washed
FL-08
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Equipment Adequate to Maintain Product Temperature
FL-29
Proper Sanitizer Contact Time and Concentration
FL-33
Lighting Adequate; Required Shields in Place
FL-36
67
Jan 30, 2024
Routine - Food
1 major violation. 8 minor violations.
View 9 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Pro max toaster soiled. Fryer interior soiled. **Repeat Violation**
22-02-4
Basic - Cutting board has cut marks and is no longer cleanable. **Repeat Violation**
14-09-4
Basic - Nonfood-contact equipment exposed to splash/spillage not constructed of materials that are corrosion resistant, non-absorbent, smooth and easily cleanable. Vacuum Tumbler black insulating sleeve not smooth and cleanable.
14-47-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of Pro Max toaster .
23-03-4
Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. Sanitizer bucket stored next to vacuum tumbler container chicken. **Corrected On-Site**
21-44-1
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed vegetables stored over ready to eat mayonnaise in Walk in Cooler. **Corrected On-Site**
08B-17-4
Basic - Water leaking from pipe and/or faucet/handle. Leaking faucet at mop sink where black hose is connected.
29-11-4
Basic - Working containers of food removed from original container not identified by common name. Parmesan Cheese removed from its original container not labeled . **Corrected On-Site**
02D-01-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Scoop handle touching croutons. **Corrected On-Site**
10-01-5
61
Jul 21, 2023
Routine - Food
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
High Priority - Food placed in soiled container/equipment. Bucket holding flour/batter .
08B-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Frozen drink machine
22-02-4
Basic - Food storage container/container lid cracked or broken. Plastic bucket in prep area holding flour/batter
14-38-4
Basic - Floor area(s) covered with standing water. Throughout kitchen
36-22-4
Basic - Cutting board has cut marks and is no longer cleanable. Tan cutting board at line. **Repeat Violation**
14-09-4
Basic - In-use tongs stored on equipment door handle between uses. Hanging from Grill **Corrected On-Site** **Repeat Violation**
10-20-4
Basic - Walk-in cooler shelves with rust that has pitted the surface. Additionally shelves at dry storage has rust on shelves.
14-17-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. At prep station , next to blast chiller
36-27-5
58
Jan 13, 2023
Routine - Food
1 major violation. 1 minor violation.
View 2 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Toilet Rooms Maintained
FL-53
86
Aug 29, 2022
Routine - Food
3 critical violations. 2 major violations. 20 minor violations.
View 25 violations
High Priority - Slight Dented can present with jam in dry storage shelf. **Warning**
01B-01-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw chicken 46°F less than four hours per operator in walk-in cooler. **Warning**
03A-02-5
High Priority - Hot time/temperature control for safety food received at less than 135 degrees Fahrenheit.Chicken,112 f held less than four hours hours at the front line area.Operator took the cooked chicken to reheat in kitchen. **Corrective Action Taken** **Warning**
03B-15-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of ice scoop holder is soiled by ice machine. White and green cutting board have marks and stained at cooks line. Icee nozzles soiled located in front counter. **Warning**
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing.Ice is in handwash sink by the drive thru area. **Warning**
31A-11-4
Basic - No container installed for catching grease from hood drip tray.One is missing under hood suppression system. **Warning**
14-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets walk-in and reach in coolers soiled throughout the establishment. Exterior of pots are heavily encrusted in the kitchen. Residue build up on caulking by three comp sink area. Vents are soiled above prep station area. Heavy grease buildup on filters by fry station area. Heavy residue on all equipment throughout the kitchen. **Warning**
23-03-4
Basic - Open dumpster lid. **Warning**
33-16-4
Basic - Outer openings not protected during operation and vermin and/or environmental cross contamination present.Base of back door. **Warning**
35B-05-4
Basic - Self-closing device on back door is broken. **Warning**
32-17-4
Basic - Shelves with rust that has pitted the surface.Food storage racks kitchen and walk in cooler shelves. **Warning**
14-17-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed vegetables over cut lettuce in walk-in cooler. **Corrected On-Site** **Warning**
08B-17-4
Basic - Walk in cooler shelves have accumulation of soil residues. **Warning**
22-16-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Throughout the kitchen **Repeat Violation** **Warning**
36-27-5
Basic - Water leaking from pipe at three comp sink and steamer is leaking in kitchen. **Warning**
29-11-4
Basic - Working containers of food removed from original container not identified by common name. Salt not labeled on shelf next to preparation area. **Corrected On-Site** **Warning**
02D-01-5
Basic - Accumulation of black/green mold-like substance in the interior and exterior of the ice machine by the office area. **Warning**
22-20-5
Basic - Accumulation of lime scale on the inside of the steamer in kitchen. **Warning**
16-23-4
Basic - Cambro container in poor condition with diced tomatoes in reach in cooler. **Warning**
14-12-4
Basic - Gaskets in poor repair.Steamer in kitchen and reach in freezer by the fry station. **Warning**
14-11-5
Basic - Grease on the ground and pad around grease receptacle. **Warning**
33-20-4
Basic - In-use ice scoop stored on soiled surface between uses.Storage rack in kitchen for the rice. **Corrected On-Site** **Warning**
10-12-5
Basic - In-use knife/knives stored in cracks between pieces of equipment.Salad station area. **Corrected On-Site** **Warning**
10-17-4
Basic - Inside/outside of dumpster not clean.Trash on the ground. **Warning**
33-10-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Reach in cooler for desserts next to preparation area. **Warning**
05-09-4
19

Frequently Asked Questions

When was Pollo Tropical #228 last inspected?

The most recent health inspection at Pollo Tropical #228 on file is from Mar 6, 2026. The public record contains nine inspections in total.

What is the most common violation at Pollo Tropical #228?

Across the inspection record, “unwashed fruits/vegetables stored with ready-to-eat food” has been cited three times, more than any other issue at Pollo Tropical #228.

How does Pollo Tropical #228 compare to other restaurants in Orlando?

Pollo Tropical #228 most recently scored 90 out of 100, which is higher than the Orlando average of 79.

Has Pollo Tropical #228's inspection record improved over time?

Yes. Recent inspections at Pollo Tropical #228 have averaged around two violations per visit, down from roughly five earlier in the record.

What does a low risk rating mean?

A low risk rating at Pollo Tropical #228 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Pollo Tropical #228 inspected?

Based on the inspection history on file, Pollo Tropical #228 is inspected around three times per year on average.