Pollo Tropical #168

21852 S Sr 7, Boca Raton, FL 33428
Mexican / Latin
Last inspected: Nov 6, 2025
95
Score
Low Risk

Going back to 2022, Pollo Tropical #168 has 11 inspections in the public record. Inspectors last stopped by on Nov 6, 2025. Low risk indicates the latest report didn't flag anything that would worry the average customer.

Violation counts have held steady across recent visits, averaging around zero violations each.

When inspectors have written things up, “water leaking from pipe underneath handwashing sink left” has been the most frequent reason, cited two times.

That puts the facility ahead of the local pack: the average Boca Raton restaurant scores 74. The record reflects steady performance over time.

11
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Nov 6, 2025
Routine - Food
1 minor violation.
View 1 violation
Equipment Adequate to Maintain Product Temperature
FL-29
95
Jul 21, 2025
Routine - Food
No violations found.
100
Mar 13, 2025
Complaint Full
1 minor violation.
View 1 violation
Basic - Water leaking from pipe underneath handwashing sink left of steam table.
29-11-4
95
Mar 5, 2025
Complaint Full
No violations found.
100
Oct 7, 2024
Routine - Food
No violations found.
100
Dec 4, 2023
Routine - Food
No violations found.
100
Oct 3, 2023
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Main kitchen dry storage room- observed approximately 15 live flying insects flying around cases of paper towels, toilet paper and and landing on bread buns on bread racks. Bread buns are in original packaging. Observed 1 live flying insect landing on closed container of BBQ sauce. Observed 3 live flying insects landing on case of single service Togo utensils on dry storage shelf. Main kitchen mop sink- observed 3 live flying insects landing on wall at mop sink. Main kitchen- observed 2 live flying insects flying around chicken tenderizer machine. Observed 2 live flying insects landing on wall at meat tenderizer machine. Main kitchen prep sink at entrance door of kitchen- observed 4 live flying insects flying around cases of gloves and landing on wall. Dining area- observed 2 live flying insects flying around outside men's restroom door. Observed 1 live flying insect inside men's restroom. Main kitchen prep table- observed 4 live flying insects landing on open bag of rice inside rice bin and landing on clean plastic aprons. **Warning**
35A-02-6
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Main kitchen prep area- observed ceiling tile soiled above walk in cooler door.
36-34-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Walk in cooler- observed scoop and handle being stored inside and touching plantains.
10-01-5
78
Apr 28, 2023
Complaint Full
No violations found.
100
Apr 27, 2023
Complaint Full
1 critical violation. 3 minor violations.
View 4 violations
High Priority - Roach activity present as evidenced by live roaches found. -Observed 1 live roach in mop sink. **Admin Complaint**
35A-05-4
Basic - Carbon dioxide/helium tanks not adequately secured. **Warning**
51-11-4
Basic - Employee with ineffective hair restraint while engaging in food preparation. -Observed 1 female employee with long hair not effectively restraint. **Corrected On-Site** **Warning**
13-02-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -Observed accumulation of black substance buildup on wall in walk-in cooler and freezer. **Warning**
23-03-4
74
Feb 22, 2023
Complaint Full
2 minor violations.
View 2 violations
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice bucket not inverted by ice ms hone- operator inverted. **Corrected On-Site**
24-05-4
Basic - Equipment and utensils not properly air-dried - wet nesting. At drying dish rack - pans stacked still with water- operator placed in three compartment sink to wash. **Corrected On-Site**
24-08-4
90
Dec 7, 2022
Routine - Food
2 critical violations. 2 major violations. 4 minor violations.
View 8 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Chicken being held at front counter 85°F. Operator removed placed on grill reheated to 165°F. Rice being held in holding unit was 130°F. Operator removed placed in steamer 170°F **Corrected On-Site**
03B-01-6
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb at mop sink.
29-34-4
Intermediate - Employee washed hands in a sink other than an approved handwash sink. Employee washed hands with gloves on at prep sink With vegetable cleaning solution. Operator reviewed proper hand washing technique. Employee removed gloves and washed hands at hand washing sink **Corrected On-Site**
12A-03-4
Intermediate - Spray bottle containing toxic substance not labeled.Spay Bottle on prep table near front kitchen entrance containing windex not labeled. Operator labeled. **Corrected On-Site**
41-17-4
Basic - Ice buildup in walk-in freezer.
14-69-4
Basic - Stored food not covered. Beans, in walk-in cooler.
08B-12-5
Basic - Water leaking from faucet/handle at prep sink.
29-11-4
Basic - Equipment and utensils not properly air-dried - wet nesting,triple sink. Employee stacked pans in correct manner to air dry. **Corrective Action Taken**
24-08-4
50

Frequently Asked Questions

When was Pollo Tropical #168 last inspected?

The most recent health inspection at Pollo Tropical #168 on file is from Nov 6, 2025. The public record contains 11 inspections in total.

What is the most common violation at Pollo Tropical #168?

Across the inspection record, “water leaking from pipe underneath handwashing sink left” has been cited two times, more than any other issue at Pollo Tropical #168.

How does Pollo Tropical #168 compare to other restaurants in Boca Raton?

Pollo Tropical #168 most recently scored 95 out of 100, which is higher than the Boca Raton average of 74.

Has Pollo Tropical #168's inspection record improved over time?

Results have been roughly steady. Inspections at Pollo Tropical #168 have averaged around zero violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Pollo Tropical #168 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Pollo Tropical #168 inspected?

Based on the inspection history on file, Pollo Tropical #168 is inspected around four times per year on average.