Pollo Encantado

11770 Metro Pkwy Unit A, Fort Myers, FL 33966
Mexican / Latin
Last inspected: Mar 6, 2025
78
Score
Low Risk

The health department has logged seven inspections at Pollo Encantado, the earliest from 2022. The latest inspection on file is from Mar 6, 2025. Low risk means the most recent visit produced few or no significant findings.

Performance has remained roughly level over recent inspections, averaging near four violations each time.

Among Fort Myers restaurants, this is a fairly standard result. The full picture is one of consistent compliance.

7
Inspections
1
Critical latest
1
Major latest
0
Minor latest
Inspection History
Mar 6, 2025
Routine - Food
1 critical violation. 1 major violation.
View 2 violations
Employee Health Policies Present
FL-03
Approved Thawing Methods Used
FL-31
78
Aug 28, 2024
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach in coolers: ground chicken (44F - Cold Holding); raw steak (49F - Cold Holding); bean pupusa filling (45F - Cold Holding); chicharron pupusa filling (46F - Cold Holding)n salsa verde (71F - Cold Holding); salsa tomate (82F - Cold Holding). **Repeat Violation** **Admin Complaint** - From follow-up inspection 2024-08-28: Observed in white reach in cooler: pupusa filling at 51F - Cold Holding; cut plantains 48F cold holding; cut lettuce 46F after being left in the cooler overnight. See stop sale. **Admin Complaint**
03A-02-5
86
Aug 27, 2024
Routine - Food
4 critical violations. 2 major violations. 3 minor violations.
View 9 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. On raw chicken stored over ready to eat cheese in white rice unit. **Repeat Violation** **Warning**
08A-05-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach in coolers: ground chicken (44F - Cold Holding); raw steak (49F - Cold Holding); bean pupusa filling (45F - Cold Holding); chicharron pupusa filling (46F - Cold Holding)n salsa verde (71F - Cold Holding); salsa tomate (82F - Cold Holding). **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee handle cash then return to food preparation without changing gloves or washing hands. **Warning**
12A-13-4
High Priority - Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee wipe sweat from face with paper towels then return to food preparation without changing gloves or washing hands. **Warning**
12A-10-4
Intermediate - Hot water supply not maintained during peak periods. Observed hot water at 3 compartment sink and hand wash sink at 83F. **Warning**
27-18-4
Intermediate - Mobile food dispensing vehicle disposing liquid waste improperly. Observed waste water draining out of pipe directly on to ground near hitch of unit. **Warning**
28-09-5
Basic - Dead roaches on premises. Observed 1 dead cockroach on top of water tank under 3 compartment sink. Operator cleaned and sanitized area. **Corrected On-Site** **Warning**
35A-03-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Operator moved drink for proper storage. **Corrected On-Site** **Warning**
12B-13-4
Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles.observed sanitizer bucket stored on counter next to grill. **Warning**
21-44-1
39
Feb 26, 2024
Complaint Full
2 critical violations. 2 major violations. 2 minor violations.
View 6 violations
High Priority - Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Operator employee touch apron then resume food preparation without changing gloves or washing hands.
12A-28-4
High Priority - Evidence of mop/cleaning wastewater dumped onto ground. Observed dirty water on ground outside food truck.
28-14-5
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Observed paper towel dispenser as not functioning. Operator placed roll of paper towels near sink. **Corrected On-Site**
31B-05-4
Intermediate - No soap provided at handwash sink. Operator uncovered soap dispenser do that it may be used. **Corrected On-Site**
31B-03-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris.
22-08-4
Basic - In-use knife/knives stored in cracks between pieces of equipment. Operator moved item for proper storage. **Corrected On-Site**
10-17-4
55
Oct 27, 2023
Routine - Food
1 critical violation. 3 minor violations.
View 4 violations
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in unit : raw carne asada beef (45F - Cold Holding); cooked chicken (53F - Cold Holding). **Repeat Violation** **Admin Complaint** - From follow-up inspection 2023-10-27: Observed in glass front reach in cooler by 3 compartment sink: cooked chicken at 52F Cold Holding; cooked beef at 53F - Cold Holding; ambient air at 40F - Cold Holding. **Admin Complaint**
03A-02-5
Basic - - From initial inspection : Basic - Unprotected ice machine in a customer/nonsecure area. Observed ice machine stored between two Mobile food units. **Warning** - From follow-up inspection 2023-10-27: **Time Extended**
08B-62-4
Basic - - From initial inspection : Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed extra utensils stored in container located on ground behind truck. **Warning** - From follow-up inspection 2023-10-27: **Time Extended**
24-05-4
Basic - - From initial inspection : Basic - Food stored in a prohibited area. Observed 2 chest style reach in freezer units in area under tent between mobile units. **Warning** - From follow-up inspection 2023-10-27: **Time Extended**
08B-37-4
74
Apr 11, 2023
Routine - Food
No violations found.
100
Nov 30, 2022
Food-Licensing Inspection
No violations found.
100

Frequently Asked Questions

When was Pollo Encantado last inspected?

The most recent health inspection at Pollo Encantado on file is from Mar 6, 2025. The public record contains seven inspections in total.

How does Pollo Encantado compare to other restaurants in Fort Myers?

Pollo Encantado most recently scored 78 out of 100, which is about the same as the Fort Myers average of 80.

Has Pollo Encantado's inspection record improved over time?

Results have been roughly steady. Inspections at Pollo Encantado have averaged around four violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Pollo Encantado means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Pollo Encantado inspected?

Based on the inspection history on file, Pollo Encantado is inspected around three times per year on average.