Krystal
Last inspected: Apr 22, 2026
47
Score
Public records show 11 inspections at Krystal stretching back to 2022. The most recent visit was on Apr 22, 2026. High risk indicates the latest inspection turned up problems worth knowing about.
Recent inspections have turned up more issues than earlier ones, averaging around seven violations lately compared to roughly five violations before.
The pattern that stands out is “floors, walls and/or ceilings soiled/has accumulation”, which has been cited seven times.
By comparison, the average Jacksonville facility scores 74, putting Krystal on the weaker side. The pattern in the record is worth a careful look.
11
Inspections
3
Critical latest
1
Major latest
4
Minor latest
Inspection History
Apr 22, 2026
Routine - Food
3 critical violations. 1 major violation. 4 minor violations.
View 8 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. At front line, ice cream mix (57F - Cold Holding). Observed door slightly open. Product in cooler overnight.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At front line, ice cream mix (57F - Cold Holding). Observed door slightly open. Product in cooler overnight.
03A-02-5
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At drive thru drink station, creamers held on Time as a Public Health Control have no time marked. Operator stated creamer placed out 2 hours prior. Operator marked time. **Corrected On-Site**
03F-02-5
Intermediate - Spray bottle containing toxic substance not labeled. At front counter, chemical spray bottle not labeled. Operator labeled bottle. **Corrected On-Site**
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. In back kitchen area ice machine, black mold-like substance on front of deflection plate. **Repeat Violation**
22-20-5
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. In walk-in cooler, floor has build up of black debris. In dry storage area, ceiling vents have dust build up. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple reach-in cooler/reach-in freezer gaskets soiled with food debris. At cook lines, shelves under flat tops soiled with food debris. At front line, top of ice cream machine has dust build up. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. At cook line, interior of top section of flip top reach-in cooler has build up of food debris. At cook line reach-in freezer by fry station, build up of food debris at interior back ledge.
22-16-4
47
Sep 17, 2025
Routine - Food
2 critical violations. 1 major violation. 6 minor violations.
View 9 violations
Food Received at Proper Temperature
FL-12
Employee Health Policies Present
FL-03
Food in Good Condition, Safe, and Unadulterated
FL-13
Required Records Available; Shellstock Tags/Labels
FL-14
Potentially Hazardous Food Held at Proper Temperature
FL-16
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Lighting Adequate; Required Shields in Place
FL-36
Toilet Rooms Maintained
FL-53
45
Apr 30, 2025
Routine - Food
1 critical violation. 4 minor violations.
View 5 violations
High Priority - Live, small flying insects found. In back kitchen dry storage area, observed 1 flying insect.
35A-02-7
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. At drive thru soda dispenser, top plate in ice bin has black mold-like substance. At dining room soda dispenser, ice chute has green mold-like substance. **Repeat Violation**
22-20-5
Basic - Equipment and utensils not properly air-dried - wet nesting. At triple sink area on clean dish shelves, metal pans stacked before air drying. **Repeat Violation**
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. In walk-in cooler, floor under shelves soiled. At front line, wall behind ice recreation and icee machines has dust. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, reach-in freezer gaskets have soiled. At cook line, shelf at flattop. At cook line, front/sides of flat top and fryers. At front line, tops of ice cream and icee machines have dust build up. At front line, interior of cabinet under counter where old drink machine was removed, soiled shelves/sides. **Repeat Violation**
23-03-4
70
Dec 4, 2024
Routine - Food
1 major violation. 7 minor violations.
View 8 violations
Employee Health Policies Present
FL-03
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Potentially Hazardous Food Held at Proper Temperature
FL-16
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Warewashing Facilities Maintained and Used
FL-24
Equipment Adequate to Maintain Product Temperature
FL-29
Lighting Adequate; Required Shields in Place
FL-36
64
Apr 29, 2024
Complaint Full
1 critical violation. 5 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At cook line, rehydrated onions have no time marked. Operator stated onions out for 2 hours, time marked. **Corrected On-Site**
03F-02-5
Basic - Bowl or other container with no handle used to dispense food. At drive thru, employee used single service cup to scoop ice. Manager spoke to employee. **Corrective Action Taken**
14-01-5
Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, metal pans stacked before air drying.
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, wall behind and on side of flattop has build up. At walk-in freezer, floor has build up. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over flattop and stove have build up. At cook line, exterior of pots and lids have build up. At front line area, tops of ice cream and icee machines have dust build up. Multiple reach-in cooler/reach-in freezer gaskets soiled. **Repeat Violation**
23-03-4
Basic - Water leaking from pipe and/or faucet/handle. At dry storage, leak from ceiling. Operator stated leak is from AC unit and repair call has been placed. **Corrective Action Taken**
29-11-4
67
Mar 11, 2024
Complaint Full
No violations found.
100
Jan 8, 2024
Complaint Full
1 critical violation. 3 major violations. 6 minor violations.
View 10 violations
High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. At drive thru and lobby drink stations, individual creamers held on time per manager 2am time marked. Manager stated items were put in service at 6am, time not remarked. Manager labeled with correct times. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
03F-01-5
Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ One certified Certified Food Manager for establishment, certification expired 11/21/2023. Manager stated she is scheduled to take exam tomorrow. **Corrective Action Taken** **Warning**
53A-03-7
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. At dish area, white cutting board has black stains.
22-02-4
Intermediate - Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained. All employee certificates are photocopied certificates.
53B-09-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor in walk-in freezer has build up. **Repeat Violation**
36-73-4
Basic - Food stored on floor. At dry storage area, stack of buns has bottom rack on floor. Operator had employee place empty rack under stack. **Corrected On-Site**
08B-38-4
Basic - Grease on the ground and/or pad around dumpster. At dumpster enclosure, grease and cardboard on pad to right of dumpster.
33-20-4
Basic - Hole in or other damage to wall. Wall under drive thru window. **Repeat Violation**
36-24-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelves at flattop, below and above cook station, build up. Multiple plastic containers have build up on exterior.
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. At front counter area, reach-in cooler interior fan cover has build up.
22-16-4
47
Sep 18, 2023
Routine - Food
4 critical violations. 1 major violation. 12 minor violations.
View 17 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler in cooking area, two pans of chicken wings stored 4.5 hours prior 55F. Wings discarded. See stop sale.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler in cooking area, two pans of chicken wings stored 4.5 hours prior 55F. Wings discarded. See stop sale. **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. Cheese stored in flip top coolers in kitchen. Cheese was swapped out 30 minutes prior and cheese was not re-marked. Employee put correct times on cheese. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
03F-01-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. In warming drawer in cooking area, two egg/grits/cheese bowls 126F. Bowls placed into service approximately 45 minutes prior. Bowls voluntarily discarded. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of convection oven in prep area.
22-02-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under drive through equipment. Floor in walk in freezer. Walls in walk in cooler. **Repeat Violation**
36-73-4
Basic - Garbage can located outside has no lid or lid open/broken. Lid missing for dumpster outside of establishment. Manager states dumpster company has been notified. **Corrective Action Taken**
33-15-4
Basic - Hole in or other damage to wall. Wall near drive through window.
36-24-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Spoon for bulk salt/pepper mix in dry storage. Spoon removed. **Corrected On-Site**
10-01-5
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Wire whisk stored in pitcher of water by grill 128F. Water discarded. **Corrected On-Site**
10-07-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. In reach in cooler across from front counter. Thermometer provided and placed inside. **Corrected On-Site**
05-09-4
Basic - Nonfood-contact equipment exposed to splash/spillage not constructed of materials that are corrosion resistant, non-absorbent, smooth and easily cleanable. Front counter shelves are cracked/peeling.
14-47-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of multiple pans on stove top in kitchen. Multiple shelves in cooking area. Front counter shelves and cabinets. **Repeat Violation**
23-03-4
Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil. Red sanitizer bucket stored on cook line in kitchen. Solution discarded. **Corrected On-Site**
21-11-4
Basic - Single-service articles stored on a soiled surface. Inverted to go cups on soiled shelf at front counter. Cups discarded. **Corrected On-Site**
25-17-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Blue wet wiping cloth stored on front counter. Cloth moved and stored correctly. **Corrected On-Site**
21-12-4
Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Employee drink near convection oven in prep area. Employee drink in walk in freezer. Both drinks discarded. **Corrected On-Site**
12B-12-5
27
Apr 12, 2023
Complaint Full
3 critical violations. 3 major violations. 6 minor violations.
View 12 violations
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Tater tots on cook line, manager corrected during inspection. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
03F-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. fried chicken patty (114F-136F - Hot Holding) in warming unit next to reach in cooler on cook line, per employee chicken has been in warmer for no more then 15 minutes, chicken discarded. **Corrective Action Taken**
03B-01-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. individual creamers (56F - Cold Holding); individual butters (56F - Cold Holding) sitting in melted ice bath near drive through window, per manager both items have been in ice bath approximately 3 hours, manager discarded all items. **Corrective Action Taken**
03A-02-5
Intermediate - No color/concentration comparison chart available for chemical test kit used to check sanitizer. Manager only able to find test strips but does not have chart with strips.
16-36-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash station on cook line.
31B-02-4
Intermediate - No soap provided at handwash sink. At hand wash station on cook line.
31B-03-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior of ice bin of soda machine at drive through window. **Repeat Violation**
22-20-5
Basic - Employee with no beard guard/restraint while engaging in food preparation. One employee on cook line, employee corrected during inspection. **Corrected On-Site**
13-04-4
Basic - Employee with no hair restraint while engaging in food preparation. One employee at front counter. **Repeat Violation**
13-03-4
Basic - Floor soiled/has accumulation of debris. Under all equipment and cabinets at drive though area and cook line. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Interior of cabinets under soda machine at drink station near front counter. Underside of milkshake mixer near drive through area. **Repeat Violation**
23-03-4
Basic - Single-service items for customer self-service not properly protected to prevent contamination. To go lids stored at drink station near front counter stored facing food contact surface upwards.
25-09-4
35
Jan 17, 2023
Complaint Full
1 critical violation. 2 major violations. 10 minor violations.
View 13 violations
Employee Health Policies Present
FL-03
Food Obtained from Approved Sources
FL-11
Food Received at Proper Temperature
FL-12
Food in Good Condition, Safe, and Unadulterated
FL-13
Potentially Hazardous Food Held at Proper Temperature
FL-16
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Proper Sanitizer Contact Time and Concentration
FL-33
Lighting Adequate; Required Shields in Place
FL-36
Personal Cleanliness
FL-40
Washing Fruits and Vegetables
FL-42
43
Jul 11, 2022
Routine - Food
2 major violations. 9 minor violations.
View 11 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of ice machine in kitchen. Interior of convection oven in kitchen. Interior of ice bin in drive through area. **Repeat Violation**
22-02-4
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Some training records of current employees are expired.
53B-14-5
Basic - Clean wiping cloth supply not properly stored. Sanitizer bucket on prep table by biscuit preparation area. Bucket moved and stored correctly. **Corrected On-Site**
21-19-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. Multiple drinks in walk in cooler. Manager removed drinks. **Corrected On-Site**
08B-49-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee shirt and flip flops stored next to single use items in dry storage. Manager removed items. **Corrected On-Site**
40-06-5
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under equipment in kitchen and drive through. Floor under ice machine in kitchen. Floor in walk in cooler. Floor in walk in freezer. Fan covers in walk in cooler. **Repeat Violation**
36-73-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. In reach in cooler on cook line but food warmer. Thermometer placed inside unit. **Corrected On-Site**
05-09-4
Basic - No handwashing sign provided at a hand sink used by food employees. In both men's and women's restroom in dining area. Inspector emailed sign. **Repeat Violation**
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets below front counter. **Repeat Violation**
23-03-4
Basic - Open dumpster lid. Dumpster outside of establishment. Manager asked employee to close. **Corrective Action Taken** **Repeat Violation**
33-16-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Pink wiping cloth by biscuit area. Cloth removed. **Corrected On-Site**
21-12-4
52
Frequently Asked Questions
When was Krystal last inspected?
The most recent health inspection at Krystal on file is from Apr 22, 2026. The public record contains 11 inspections in total.
What is the most common violation at Krystal?
Across the inspection record, “floors, walls and/or ceilings soiled/has accumulation” has been cited seven times, more than any other issue at Krystal.
How does Krystal compare to other restaurants in Jacksonville?
Krystal most recently scored 47 out of 100, which is lower than the Jacksonville average of 74.
Has Krystal's inspection record improved over time?
No. Recent inspections at Krystal have averaged around seven violations per visit, up from roughly five earlier in the record.
What does a high risk rating mean?
A high risk rating at Krystal means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Krystal inspected?
Based on the inspection history on file, Krystal is inspected around three times per year on average.
Nearby Restaurants