Krystal
Last inspected: Oct 24, 2025
52
Score
The health department has logged eight inspections at Krystal, the earliest from 2022. The most recent visit was on Oct 24, 2025. The high risk label is a heads-up that the most recent visit didn't go well.
The trend has not been favorable: recent inspections average around eight violations each, up from closer to four violations before.
Across the inspection history, “reach-in cooler interior/shelves have accumulation” is the issue that surfaces most often, recorded three times.
Compared to other Jacksonville restaurants (averaging 74), there's room to close the gap. Diners may want to scan the inspection details before deciding to visit.
8
Inspections
1
Critical latest
1
Major latest
4
Minor latest
Inspection History
Oct 24, 2025
Routine - Food
1 critical violation. 1 major violation. 4 minor violations.
View 6 violations
Employee Health Policies Present
FL-03
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Food Contact Surfaces Clean and Sanitized
FL-22
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
Lighting Adequate; Required Shields in Place
FL-36
52
Mar 12, 2025
Complaint Full
1 critical violation. 1 major violation. 8 minor violations.
View 10 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing on mop sink on non chemical side before Red hose
29-42-4
Intermediate - Handwash sink not accessible for employee use at all times. Drive thru monitor blocking hand wash sink in the drive thru near window
31A-09-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dust on ceiling tiles
36-34-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee coffee stored on counter near in the drive thru area, manager discarded coffee **Corrected On-Site**
12B-07-4
Basic - Employee with no beard guard/restraint while engaging in food preparation. No beard guard on employee preparing food items
13-04-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Wet clean dishes stacked on top of triple sink
24-08-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Hood filter missing in kitchen area
14-42-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Bottom of oven is soiled with black debris
22-08-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Ambient thermometer missing in Cooler under ice cream machine
05-09-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Black debris on interior of flip top cooler on prep line
22-16-4
52
Oct 24, 2024
Complaint Full
7 minor violations.
View 7 violations
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dust on a few ceiling tiles and vents in kitchen and dining area
36-34-5
Basic - Employee with no hair restraint while engaging in food preparation. No hair restraint on employee preparing food items **Repeat Violation**
13-03-4
Basic - No handwashing sign provided at a hand sink used by food employees. No hand wash sign in drive thru area, emailed manager a hand wash sign **Repeat Violation**
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket soiled on walk in cooler door Exterior of reach in freezer is soiled with grease on back of unit located next to oven.
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Food debris on interior of Flip top cooler
22-16-4
Basic - Single-service articles not stored inverted or protected from contamination. White forks not inverted at counter, manager discarded forks **Corrected On-Site**
25-06-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Slight build up of a black mold like substance on interior of ice machine. Manager cleaned ice machine Black mold like substance on interior of ice bin in the drive thru area. **Corrective Action Taken**
22-20-5
70
May 20, 2024
Food-Licensing Inspection
1 critical violation. 1 major violation. 7 minor violations.
View 9 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs on shelf above open bag of hot dogs in flip top reach in cooler, employee properly stored food items **Corrected On-Site**
08A-05-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at both hand wash sinks. Employee provided paper towels **Corrected On-Site**
31B-02-4
Basic - Employee with no hair restraint while engaging in food preparation. No hair restraint on employee preparing food items
13-03-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Wet clean dishes stacked on shelf above triple sink
24-08-4
Basic - Food storage container/container lid cracked or broken. Several cracked or broken food storage containers
14-38-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Gaps in hood suppression system on cooks line
14-42-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Handle of scoop touching rehydrated onions on cooks line
10-01-5
Basic - No handwashing sign provided at a hand sink used by food employees. No hand wash sign located at hand wash sink in the drive through area next to equipment labeled 29.
31B-04-4
Basic - Equipment or utensils not designed or constructed in a durable manner. Torn gasket on reach in freezer on cooks line
14-10-4
55
Mar 22, 2024
Routine - Food
No violations found.
100
Nov 16, 2023
Food-Licensing Inspection
1 critical violation. 1 major violation.
View 2 violations
High Priority - - From initial inspection : High Priority - Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit http://www.myfloridalicense.com/DBPR/hotels-restaurants/. Unable to give license because the plans on file don't match **Warning** - From follow-up inspection 2023-04-14: District mgr stated they were submitted 3 weeks ago, she call corporate and found out that they submitted them to the city, gave plan review card again **Time Extended** - From follow-up inspection 2023-05-15: Same, mgr stated they submitted them but plan reviewer states they don't have them, they area also doing something legal with the old owner because of this situation **Admin Complaint** - From follow-up inspection 2023-06-15: Same, no plans submitted so license can no be given **Admin Complaint** - From follow-up inspection 2023-07-20: Still the same no plans submitted, no license issued at this time **Admin Complaint** - From follow-up inspection 2023-08-21: Still the same no plans submitted, no license issued at this time **Admin Complaint** - From follow-up inspection 2023-10-16: No change **Admin Complaint** - From follow-up inspection 2023-11-16: No change **Admin Complaint**
50-08-7
Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Plans on file don't match restaurant, the remodel was never done after the plans were submitted **Warning** - From follow-up inspection 2023-04-14: District manager stated they submitted them 3 weeks ago, she called corporate and found out they submitted them to the city, gave plan review card again **Time Extended** - From follow-up inspection 2023-05-15: Same, mgr stated they submitted them but plan reviewer stated they don't have them, they are also doing something legal with the old owner because of this situation **Admin Complaint** - From follow-up inspection 2023-06-15: Same, employee here called general manager and they stated they are in the process of getting them from the architect **Admin Complaint** - From follow-up inspection 2023-07-20: No plans submitted at this time **Admin Complaint** - From follow-up inspection 2023-08-21: No plans submitted at this time **Admin Complaint** - From follow-up inspection 2023-10-16: No change **Admin Complaint** - From follow-up inspection 2023-11-16: No change **Admin Complaint**
51-16-7
78
Dec 16, 2022
Complaint Full
1 critical violation. 3 major violations. 13 minor violations.
View 17 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 109f eggs in warmer, 120f scrambler, in box warmer, employee reheated them to 165f **Corrected On-Site** **Warning**
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice machine and ice bin **Warning**
22-02-4
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. They plans we have in the system don't match floor layout, the remodel never took place, must submit plans that match restaurant **Admin Complaint**
51-16-7
Intermediate - Spray bottle containing toxic substance not labeled. By triple sink
41-17-4
Basic - Cove molding at floor/wall juncture broken/missing. A foul missing by soda syrup rack and walk in cooler, also by drive thru counter **Repeat Violation**
36-03-4
Basic - Current Hotel and Restaurant license not displayed. **Repeat Violation**
50-09-4
Basic - Employee with no beard guard/restraint while engaging in food preparation. Mgr handling sausage
13-04-4
Basic - Employee with no hair restraint while engaging in food preparation. Mgr handling sausage **Repeat Violation**
13-03-4
Basic - Equipment in poor repair. Gasket torn in reach in freezer by cook line
14-11-5
Basic - Floor soiled/has accumulation of debris. Under cooking equipment and under prep counter, also by ice machine and soda syrup rack, also by drive thru counter **Warning**
36-73-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. A couple are broken **Repeat Violation**
14-42-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket in reach in cooler and reach in freezer by cook line, shelf by prep area next to chili, exterior of pot for grits, and burner for grits, shelves in walk in cooler **Warning**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior ledge in prep up unit at cook line, by flip lid **Warning**
22-16-4
Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil. Employee made new solutions **Corrected On-Site**
21-11-4
Basic - Stored food not covered. Reh onions, bag is opened in storage area, employee closed bag **Corrected On-Site**
08B-12-5
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppm, mgr changed it, 300 ppm
21-08-4
Basic - Wiping cloth sanitizing solution stored on the floor. Employee removed it **Corrected On-Site**
21-38-4
33
Nov 14, 2022
Routine - Food
1 critical violation. 1 major violation.
View 2 violations
High Priority - - From initial inspection : High Priority - Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. Cracked eggs then grabbed bread with same gloves, explained to her and she washed hands **Corrected On-Site** **Repeat Violation** **Admin Complaint** - From follow-up inspection 2022-11-14: Mgr cracked eggs then changed gloves and pushed cooked eggs into bowl from spatula, **Admin Complaint**
12A-27-4
Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The plans in systems are from 2018 and the remodel never took place so a plan has to be submitted to match the floor plan **Repeat Violation** **Admin Complaint** - From follow-up inspection 2022-11-14: Same **Admin Complaint**
51-16-7
78
Frequently Asked Questions
When was Krystal last inspected?
The most recent health inspection at Krystal on file is from Oct 24, 2025. The public record contains eight inspections in total.
What is the most common violation at Krystal?
Across the inspection record, “reach-in cooler interior/shelves have accumulation” has been cited three times, more than any other issue at Krystal.
How does Krystal compare to other restaurants in Jacksonville?
Krystal most recently scored 52 out of 100, which is lower than the Jacksonville average of 74.
Has Krystal's inspection record improved over time?
No. Recent inspections at Krystal have averaged around eight violations per visit, up from roughly four earlier in the record.
What does a high risk rating mean?
A high risk rating at Krystal means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Krystal inspected?
Based on the inspection history on file, Krystal is inspected around three times per year on average.
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