Jacksonville Hilton Garden Inn

9745 Gate Pkwy, Jacksonville, FL 32246
American
Last inspected: Feb 26, 2026
50
Score
High Risk

The health department has logged 14 inspections at Jacksonville Hilton Garden Inn, the earliest from 2022. Jacksonville Hilton Garden Inn was last inspected on Feb 26, 2026. High risk usually means inspectors flagged either critical violations or a stack of smaller ones.

The picture has gotten worse over the last few visits, with the average climbing from around three violations to closer to five violations.

Looking across the full record, “manager or person in charge lacking proof” is the recurring theme, flagged seven times.

By comparison, the average Jacksonville facility scores 74, putting Jacksonville Hilton Garden Inn on the weaker side. Diners may want to weigh the inspection history when deciding to visit.

14
Inspections
1
Critical latest
3
Major latest
5
Minor latest
Inspection History
Feb 26, 2026
Routine - Food
1 critical violation. 3 major violations. 5 minor violations.
View 9 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Liquid eggs (63F - Cold Holding), stored sitting on top of reach in cooler on cook line for approximately 10 mins. Employee properly stored **Corrective Action Taken**
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior oven with black build up
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Aprons stored in hand wash sink in kitchen. Employee removed **Corrected On-Site**
31A-11-4
Intermediate - Manager or person in charge lacking proof of food manager certification. Operator has no proof of manager certification and no other certified food manager employed at this establishment **Warning**
53A-01-7
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Vent in kitchen over reach in cooler with dust build up **Repeat Violation**
36-34-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal bag stored on prep table. Employee removed
40-06-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee on cook preparing food with watch on wrist
13-07-4
Basic - Employee with no hair restraint while engaging in food preparation. Employee on cook line preparing food with no hair restraint
13-03-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Small reach in cooler in buffet area with ice build up in back of unit **Repeat Violation**
14-69-4
50
Oct 27, 2025
Routine - Food
1 major violation. 4 minor violations.
View 5 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at hand wash sink in kitchen
31B-02-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling vent in kitchen with dust build up
36-34-5
Basic - Equipment in poor repair. Double door upright reach in cooler with handle in disrepair
14-11-5
Basic - Food stored on floor. Plastic soda bottles stored on floor in food storage room.
08B-38-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in back of glass reach in cooler in kitchen and in glass reach in cooler in buffet area **Repeat Violation**
14-69-4
74
May 20, 2025
Routine - Food
No violations found.
100
Mar 14, 2025
Routine - Food
3 major violations. 3 minor violations.
View 6 violations
Intermediate - Manager or person in charge lacking proof of food manager certification. Person in charge unable to provide proof of manager certification. Manager office is lock **Repeat Violation** **Admin Complaint**
53A-01-7
Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has 2 total food handler employees hired over 60 days and person in charge unable to provide proof of training. Manager not present and office with paperwork is lock **Warning**
53B-02-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 2 total food handler employees hired and person in charge unable to provide proof of form. Manager not present and office with paperwork is lock **Warning**
11-26-1
Basic - Food stored on floor. Bag of flour stored on floor in dry storage room. Employee properly stored **Corrected On-Site**
08B-38-4
Basic - Single-service articles improperly stored. Case of to go lids stored on floor in dry storage room. Employee properly stored **Corrected On-Site**
25-05-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in double door reach in freezer
14-69-4
64
Jan 13, 2025
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class **Warning** - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-12-09: Still the same Operator has upcoming class to take test **Time Extended** - From follow-up inspection 2025-01-13: Still the same. No proof of manager certification and no other certified manager employed at this establishment **Admin Complaint**
53A-01-7
90
Dec 9, 2024
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class **Warning** - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-12-09: Still the same Operator has upcoming class to take test **Time Extended**
53A-01-7
90
Oct 16, 2024
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class **Warning** - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended** - From follow-up inspection 2024-10-16: Operator still has time frame to be in compliance **Time Extended**
53A-01-7
90
Oct 8, 2024
Routine - Food
1 critical violation. 1 major violation.
View 2 violations
High Priority - - From initial inspection : High Priority - Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize **Corrective Action Taken** **Warning** - From follow-up inspection 2024-10-08: Still the same. Operator had technician out to fix unit but still need work. Operator using 3 comp sink. 7 day time extension given **Time Extended**
22-49-4
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class **Warning** - From follow-up inspection 2024-10-08: Still the same Operator still has time frame to be in compliance **Time Extended**
53A-01-7
78
Oct 1, 2024
Routine - Food
1 critical violation. 1 major violation. 4 minor violations.
View 6 violations
High Priority - Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize **Corrective Action Taken** **Warning**
22-49-4
Intermediate - Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class **Warning**
53A-01-7
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile in kitchen with dust build up
36-34-5
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates not inverted on dry storage rack in kitchen
24-05-4
Basic - Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint
13-03-4
Basic - In-use tongs stored on equipment door handle between uses. Single tong stored on oven door handle. Employee removed **Corrected On-Site**
10-20-4
64
Mar 11, 2024
Routine - Food
No violations found.
100
Jan 8, 2024
Routine - Food
2 major violations. 8 minor violations.
View 10 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at cook line hand wash sink. Employee provided **Corrected On-Site** **Repeat Violation**
31B-02-4
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. This violation was cited on last inspection and no changes at call back inspection. Administrative complaint given on call back inspection. Sent operator email from Plan Review from 11-8-23 with information below "For plan review you will need to complete and submit the attached application above along with your revised plan and a copy of your current menu." **Repeat Violation** **Admin Complaint**
51-16-7
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile with dust on cook line above make table reach in cooler **Repeat Violation**
36-34-5
Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Commercially package fish stored in container in small glass reach in cooler on cook line **Repeat Violation**
06-09-1
Basic - Cutting board has cut marks and is no longer cleanable. Make table at cook line with cutting board with excessive cut marks **Repeat Violation**
14-09-4
Basic - Employee with no beard guard/restraint while engaging in food preparation. Employee with facial beard preparing food with no beard guard **Repeat Violation**
13-04-4
Basic - Equipment in poor repair. Upright double torn reach in cooler #B with torn gasket on right door
14-11-5
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in back of both small glass reach in coolers on cook line **Repeat Violation**
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Make table reach in cooler on cook line with soiled gasket **Repeat Violation**
23-03-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink bottle stored in upright double door reach in cooler next to restaurant food **Repeat Violation**
12B-13-4
55
Nov 6, 2023
Routine - Food
4 critical violations. 3 major violations. 11 minor violations.
View 18 violations
High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded **Warning**
01B-13-4
High Priority - Toxic substance/chemical improperly stored. Yellow solution sanitizer spray bottle stored on prep table in kitchen next to food. Employee removed **Corrected On-Site** **Warning**
41-10-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over cooked prep chicken breast on shelf in small glass single door cooler on cook line. Raw bacon stored over liquid eggs carton in make table to reach in cooler on cook line. All items properly stored by employee **Corrected On-Site** **Warning**
08A-05-6
High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded **Warning**
02C-01-5
Intermediate - Handwash sink used for purposes other than handwashing. Equipment stored in hand wash sink on cook line. Employee removed **Corrected On-Site**
31A-11-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on cook line. Employee provided paper towel **Corrected On-Site**
31B-02-4
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. **Warning**
51-16-7
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile and vent with dust build up in kitchen near cook line area over prep area and near equipment dry storage **Repeat Violation**
36-34-5
Basic - Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw commercially packaged fish stored in small glass reach in cooler on cook line
06-09-1
Basic - Cutting board has cut marks and is no longer cleanable. White cutting board at make table reach in cooler
14-09-4
Basic - Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint in kitchen **Repeat Violation**
13-03-4
Basic - Food stored on floor. Case of cooking oil stored on floor in back storage food area
08B-38-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In small single door reach in cooler on cook line. In upright single door reach in cooler in kitchen. Ice build up in back fan cover area and shelf **Repeat Violation**
14-69-4
Basic - In-use tongs stored on equipment door handle between uses. Tongs stored on oven door handle on cook line
10-20-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Employee removed **Corrected On-Site**
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Reach in make table cooler gasket soiled
23-03-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink can stored next to restaurant food in small single door reach in cooler on cook line. Employee removed **Corrected On-Site**
12B-13-4
Basic - Single-service articles improperly stored. Napkins stored on floor in back storage food area
25-05-4
23
Jan 13, 2023
Routine - Food
1 critical violation. 2 major violations. 3 minor violations.
View 6 violations
Employee Health Policies Present
FL-03
Food Obtained from Approved Sources
FL-11
Food in Good Condition, Safe, and Unadulterated
FL-13
Required Records Available; Shellstock Tags/Labels
FL-14
Lighting Adequate; Required Shields in Place
FL-36
Personal Cleanliness
FL-40
55
Sep 19, 2022
Routine - Food
3 critical violations. 2 major violations. 8 minor violations.
View 13 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 2 flying insects in kitchen area next to three compartment sink area
35A-02-6
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw bacon stored over liquid eggs in make table reach in cooler in kitchen. Employee properly stored **Corrected On-Site**
08A-05-6
High Priority - Toxic substance/chemical improperly stored. Multiple chemical stray bottles stored improperly: One next to food prep on prep table in kitchen One next to left side of drink station at wait station Several under prep table next to fry oil in kitchen. All items properly stored during inspection by employee **Corrected On-Site**
41-10-4
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Tomato soup in reach in PM C cooler not date marked. Employee stated was prep on Friday
02C-02-5
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One food handler employee with expired certificate
53B-14-5
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates at dry storage area not inverted
24-05-4
Basic - Cove molding at floor/wall juncture broken/missing. Underneath three compartment sink area cove molding broken
36-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee bottled drink stored on prep table in kitchen. Employee removed **Corrected On-Site**
12B-07-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee Bluetooth stored on prep table next to food in kitchen. Employee removed **Corrected On-Site**
40-06-5
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Single door reach upright reach in freezer in kitchen area with ice build up **Repeat Violation**
14-69-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Multiple reach in coolers with no ambient thermometer
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Upright reach in double cooler in kitchen is soiled
23-03-4
Basic - Single-service articles improperly stored. Case of to go containers stored on floor in back storage room. Employee properly stored **Corrected On-Site**
25-05-4
35

Frequently Asked Questions

When was Jacksonville Hilton Garden Inn last inspected?

The most recent health inspection at Jacksonville Hilton Garden Inn on file is from Feb 26, 2026. The public record contains 14 inspections in total.

What is the most common violation at Jacksonville Hilton Garden Inn?

Across the inspection record, “manager or person in charge lacking proof” has been cited seven times, more than any other issue at Jacksonville Hilton Garden Inn.

How does Jacksonville Hilton Garden Inn compare to other restaurants in Jacksonville?

Jacksonville Hilton Garden Inn most recently scored 50 out of 100, which is lower than the Jacksonville average of 74.

Has Jacksonville Hilton Garden Inn's inspection record improved over time?

No. Recent inspections at Jacksonville Hilton Garden Inn have averaged around five violations per visit, up from roughly three earlier in the record.

What does a high risk rating mean?

A high risk rating at Jacksonville Hilton Garden Inn means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.

How often is Jacksonville Hilton Garden Inn inspected?

Based on the inspection history on file, Jacksonville Hilton Garden Inn is inspected around four times per year on average.