Hola Mexican Grill
Last inspected: Dec 19, 2025
55
Score
Across the available record, Hola Mexican Grill has 10 inspections on file, the first dated 2022. The newest entry in the record is dated Dec 19, 2025. Diners should read medium risk as a signal that some issues exist but aren't extreme.
Things are looking better lately, with recent visits averaging around four violations compared to roughly 10 violations earlier on.
The most common issue across all inspections has been “nonfood-contact surface soiled with grease”, showing up three times.
The city-wide average sits at 74, which Hola Mexican Grill's 55 doesn't quite reach. On the whole, the file is mixed but not concerning.
10
Inspections
1
Critical latest
2
Major latest
2
Minor latest
Inspection History
Dec 19, 2025
Routine - Food
1 critical violation. 2 major violations. 2 minor violations.
View 5 violations
Hands Clean and Properly Washed
FL-08
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Approved Thawing Methods Used
FL-31
Wiping Cloths Properly Used and Stored
FL-41
55
Aug 13, 2025
Routine - Food
1 critical violation. 1 major violation. 5 minor violations.
View 7 violations
Hands Clean and Properly Washed
FL-08
Food in Good Condition, Safe, and Unadulterated
FL-13
Non-Food Contact Surfaces Clean
FL-23
Warewashing Facilities Maintained and Used
FL-24
Approved Thawing Methods Used
FL-31
Personal Cleanliness
FL-40
Plumbing Maintained; Sewage Disposal
FL-51
58
Apr 8, 2025
Routine - Food
No violations found.
100
Apr 2, 2025
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Dishmachine quaternary ammonium sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine in use several times but was at 0ppm. Manager adjusted solution and now barley at 10ppm. Manager will set up three compartment sink and have machine inspected **Warning** - From follow-up inspection 2025-04-02: Still the same. Operator has 3 compartment sink set up and in use to sanitize with chlorine at 200 ppm **Time Extended**
22-47-4
86
Mar 31, 2025
Routine - Food
8 critical violations. 4 major violations. 10 minor violations.
View 22 violations
High Priority - Dishmachine quaternary ammonium sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine in use several times but was at 0ppm. Manager adjusted solution and now barley at 10ppm. Manager will set up three compartment sink and have machine inspected **Warning**
22-47-4
High Priority - Employee used the bathroom and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands upon returning to employee area. Observed employee retuning from restroom and then went to preparing and scooping ice from ice machine in kitchen to fill up server soda station without washing hands. Discussed with manager and employee wash hands **Corrected On-Site** **Warning**
12A-11-4
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Dish machine in use several times but was at 0ppm. Manager adjusted solution and now barley at 10ppm. Manager will set up three compartment sink and have machine inspected. **Warning**
22-45-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over tubs of sour cream inside make table reach in cooler on cook line. Moved by manager. Frozen raw beef stored in white reach in freezer in back area stored over frozen fries. **Corrective Action Taken** **Warning**
08A-05-6
High Priority - Server handled soiled dishes or utensils and then picked up plated food, served food, or prepared a beverage without washing hands. Observed servers handling soiled dishes and then return to scooping up tortillas and serving food without washing hands. **Warning**
12A-02-4
High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Observed r pin cook line handling raw chicken and then handling clean plates and to go containers without washing hands. Discussed with manager and employee wash hands. Discussed with manager and employee wash hands **Corrected On-Site** **Warning**
12A-09-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. frijoles (44-47F - Cold Holding); shredded cheese, block cheese and salsas (62F - Cold Holding), all items stored in double door upright reach in cooler on in kitchen from over night as per manager. Manager stated unit stop working around 10am but took temperatures of food and move some items to other coolers and was still making room for remaining items. Manager stated food temperatures taking around 10am was @ 41F. Unit ambient thermometer reading at 60F and inspectors ambient reading at 62F. Manager removed remaining TCS foods and stored in other reach in cooler .**Corrective Action Taken** **Corrective Action Taken** **Warning**
03A-02-5
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottles stored on top of soda Bib box at wait station **Warning**
41-10-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to food. Two food handler employees with no proof of form
11-26-1
Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager have 4 total food handlers and only 1 hired under 60 days and 1 hired over 69 days with no proof of training and other 2 with expired certificates 9-21-24 **Warning**
53B-05-5
Intermediate - Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Hand wash sink next to mop sink in ware washing area removed. Manager stated hand plumbing issue yesterday and sink will be put back **Warning**
31A-04-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on cook line. Manager provided **Corrected On-Site**
31B-02-4
Basic - Exterior door has a gap at the threshold that opens to the outside. Back kitchen door with gap
35B-01-4
Basic - Hole in or other damage to wall. Wall were hand wash sink to be re-installed at ware washing area in disrepair
36-24-5
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior ice machine shield with black build up
22-20-5
Basic - Buildup of food debris/soil residue on equipment door handles. Under handle of double door reach in cooler soiled with build up
23-24-4
Basic - Carbon dioxide/helium tanks not adequately secured. CO2 tanks at wait station not secured **Repeat Violation**
51-11-4
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates on dry storage area not inverted in back kitchen
24-05-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in white upright reach in freezer in back kitchen
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Make table reach in freezer and back single door reach in freezer with soiled gasket
23-03-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees phone and keys stored above prep table next to food
40-06-5
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employees preparing food with bracelet on wrist
13-07-4
12
Oct 24, 2024
Routine - Food
2 critical violations. 1 major violation. 4 minor violations.
View 7 violations
High Priority - Nonfood-grade bags used in direct contact with food. Non food grade bags used to store raw meats in reach in cooler
14-31-5
High Priority - Roach activity present as evidenced by live roaches found. One live roach near ice machine, manager killed and discarded roach **Corrected On-Site**
35A-05-4
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled spray bottle with orange solution stored on shelf near rest rooms
41-17-4
Basic - Carbon dioxide/helium tanks not adequately secured. Two co2 tanks not secured across from men's restroom in hallway, manager secured tanks **Corrected On-Site** **Repeat Violation**
51-11-4
Basic - Employee with no hair restraint while engaging in food preparation. Two employees preparing food items without a hair restraint, employee put on hair nets **Corrected On-Site**
13-03-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Wall soiled with food debris behind steam table
36-27-5
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet wiping cloth stored on prep table when not in use
21-12-4
55
Apr 9, 2024
Routine - Food
1 critical violation. 2 major violations. 4 minor violations.
View 7 violations
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Food Obtained from Approved Sources
FL-11
Food Received at Proper Temperature
FL-12
Non-Food Contact Surfaces Clean
FL-23
Approved Thawing Methods Used
FL-31
Plumbing Maintained; Sewage Disposal
FL-51
58
Nov 16, 2023
Routine - Food
3 major violations. 6 minor violations.
View 9 violations
Intermediate - No soap provided at handwash sink. No hand soap at hand wash sink near triple sink, manager provided hand soap **Corrected On-Site**
31B-03-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Stained long white cutting board
22-02-4
Intermediate - Handwash sink not accessible for employee use at all times. Hand wash sink blocked by hanging pans at end of cooks line next to stove
31A-09-4
Basic - Employee with no hair restraint while engaging in food preparation. No hair restraints on employee preparing food items, employee put on employee with facial hair no beard guard preparing food items
13-03-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled gaskets on reach in cooler **Repeat Violation**
23-03-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Food debris on walls in kitchen area
36-27-5
Basic - Buildup of food debris/soil residue on equipment door handles. Food debris on white reach in freezer door handle
23-24-4
Basic - Dead roaches on premises. One dead roach under triple sink......employee discarded dead roach **Corrected On-Site**
35A-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage stored on shelf with seasonings above table where in use tortillas are stored. Employee discarded beverage **Corrected On-Site**
12B-07-4
55
Mar 27, 2023
Routine - Food
2 critical violations. 3 major violations. 5 minor violations.
View 10 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs on shelf above rice in reach in cooler by cook line, raw beef on shelf above salsa, upright cooler, raw chicken on shelf above tamales, both in ziplock bags, upright freezer, employee rearranged **Corrected On-Site**
08A-05-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 67f horchata on counter, 55f salsas made with fresh tomatoes, on counter, explained time as public health control, employee iced horchata down to 41f **Corrective Action Taken**
03A-02-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Employee without training
11-26-1
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Two employees here more than 3 months
53B-13-5
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Tamales made on Saturday, **Repeat Violation**
02C-02-5
Basic - Food stored on floor. Oil jug by cook line
08B-38-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Gap in between them
14-42-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. On sugar, bulk container in storage area by dish machine
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hand sink by cook line **Repeat Violation**
23-03-4
Basic - Wood non food-contact surface not properly sealed. Shelves above prep area
14-06-4
43
Oct 24, 2022
Routine - Food
2 critical violations. 4 major violations. 3 minor violations.
View 9 violations
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Food Received at Proper Temperature
FL-12
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Approved Thawing Methods Used
FL-31
Plumbing Maintained; Sewage Disposal
FL-51
Toilet Rooms Maintained
FL-53
33
Frequently Asked Questions
When was Hola Mexican Grill last inspected?
The most recent health inspection at Hola Mexican Grill on file is from Dec 19, 2025. The public record contains 10 inspections in total.
What is the most common violation at Hola Mexican Grill?
Across the inspection record, “nonfood-contact surface soiled with grease” has been cited three times, more than any other issue at Hola Mexican Grill.
How does Hola Mexican Grill compare to other restaurants in Jacksonville?
Hola Mexican Grill most recently scored 55 out of 100, which is lower than the Jacksonville average of 74.
Has Hola Mexican Grill's inspection record improved over time?
Yes. Recent inspections at Hola Mexican Grill have averaged around four violations per visit, down from roughly 10 earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Hola Mexican Grill means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Hola Mexican Grill inspected?
Based on the inspection history on file, Hola Mexican Grill is inspected around three times per year on average.
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