Freddy's Frozen Custard & Steakburgers
Last inspected: Mar 24, 2026
67
Score
Across the available record, Freddy's Frozen Custard & Steakburgers has 13 inspections on file, the first dated 2022. The newest entry in the record is dated Mar 24, 2026. A medium risk rating points to a few notable findings at the last inspection, though nothing severe.
The trend has not been favorable: recent inspections average around six violations each, up from closer to four violations before.
The most common issue across all inspections has been “food-contact surface soiled with food debris”, showing up three times.
Restaurants in Jacksonville average 74, so Freddy's Frozen Custard & Steakburgers trails the local norm. The full record sits in fairly typical territory for a working restaurant.
13
Inspections
1
Critical latest
1
Major latest
3
Minor latest
Inspection History
Mar 24, 2026
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Employee Health Policies Present
FL-03
Proper Hot and Cold Holding Temperatures
FL-21
Lighting Adequate; Required Shields in Place
FL-36
Non-Food Contact Surfaces Clean
FL-23
Food Contact Surfaces Clean and Sanitized
FL-22
67
Oct 3, 2025
Routine - Food
2 critical violations. 2 major violations. 6 minor violations.
View 10 violations
Certified Food Manager Identification
FL-02
Food Received at Proper Temperature
FL-12
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Washing Fruits and Vegetables
FL-42
Lighting Adequate; Required Shields in Place
FL-36
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Warewashing Facilities Maintained and Used
FL-24
Non-Food Contact Surfaces Clean
FL-23
Toilet Rooms Maintained
FL-53
43
May 21, 2025
Routine - Food
2 critical violations.
View 2 violations
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cheese sauce (87F-90F - Hot Holding) in machine next to fry warmer. **Warning** - From follow-up inspection 2025-05-21: At callback no change. Operator stated a piece of the equipment is missing which causes it not to heat properly. Operator will look for the missing piece for machine. **Admin Complaint** **Corrective Action Taken**
03B-01-6
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (46F - Cold Holding); hot dog (57F - Cold Holding) in reach-in cooler next to grill. Also, chicken tender (47F - Cold Holding) in top of reach-in cooler at sandwich making station. Also, cut lettuce (45F - Cold Holding) in bottom of reach-in cooler at sandwich make station. sliced cheeses ( American, Swiss and pepper jack ) (47F-50F - Cold Holding) in top of flip top reach-in cooler next to grill . Employee stated lid was opened during lunch rush. Employee closed lid to chill. **Warning** - From follow-up inspection 2025-05-21: At callback sliced cheese 46-50F. Operator is removing stacks of the cheese and placing in nearby cooler to chill. All other TCS foods at 41F and below.**Admin Complaint** **Admin Complaint** **Corrective Action Taken**
03A-02-5
74
May 20, 2025
Routine - Food
2 critical violations. 2 major violations. 5 minor violations.
View 9 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cheese sauce (87F-90F - Hot Holding) in machine next to fry warmer. **Warning**
03B-01-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (46F - Cold Holding); hot dog (57F - Cold Holding) in reach-in cooler next to grill. Also, chicken tender (47F - Cold Holding) in top of reach-in cooler at sandwich making station. Also, cut lettuce (45F - Cold Holding) in bottom of reach-in cooler at sandwich make station. sliced cheeses ( American, Swiss and pepper jack ) (47F-50F - Cold Holding) in top of flip top reach-in cooler next to grill . Employee stated lid was opened during lunch rush. Employee closed lid to chill. **Warning**
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board at burger make station soiled/ stained. Also, underside of soda dispensing machines at front dining area and at drive thru area soiled around nozzles. **Repeat Violation**
22-02-4
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Paper towels unable to dispense at hand wash sink next to dry food storage area. Operator stated she thinks the sensor may be bad.
31B-05-4
Basic - Interior of ice machine/bin with rust that has pitted the surface Interior of ice bin at drive thru window rusted
14-34-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler and reach in freezer near drive thru window soiled.
23-03-4
Basic - Bowl or other container with no handle used to dispense food. Cups without handles used to dispense candies in containers in walk in freezer and also cup without handle used to dispense fry seasoning on cook line.
14-01-5
Basic - Floor soiled/has accumulation of debris. Floor on cook line and prep area under and around equipment soiled.
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in reach in freezer near drive thru window.
14-69-4
47
Apr 25, 2025
Routine - Food
No violations found.
100
Feb 20, 2025
Routine - Food
1 critical violation. 1 major violation.
View 2 violations
High Priority - - From initial inspection : High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. **Repeat Violation** **Admin Complaint** - From follow-up inspection 2025-02-20: At callback no change **Admin Complaint**
29-42-4
Intermediate - - From initial inspection : Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. **Warning** - From follow-up inspection 2025-02-20: At callback no change. Operator stated today is her first day at this location and was unaware of a callback for employee training. Time extension to give new operator to locate or do food safety training. **Time Extended**
53B-01-5
78
Dec 16, 2024
Routine - Food
3 critical violations. 2 major violations. 2 minor violations.
View 7 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. **Repeat Violation** **Admin Complaint**
29-42-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cheesecake bites (50-52F - Cold Holding) near custard making machine. Operator stated she observed cooler not plugged in about 30 minutes prior. Operator placed cheesecake bites into nearby freezer to chill. Also, sliced Swiss cheese (48-49F - Cold Holding) in top of flip top reach-in cooler at sandwich making station. Cook stated lid was opened for about an hour during lunch rush. Operator removed cheese and placed in walk-in-cooler to chill. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) observed bucket of sanitize solution empty. Operator is reaching out to another location to borrow some. Operator set up triple sink for sanitizing until product arrives. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
22-41-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispensing soda machines in dining area soiled. Also, cutting board on reach-in cooler on cook line soiled/ stained. **Repeat Violation**
22-02-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. **Warning**
53B-01-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belonging stored on prep table next to single use gloves and on shelf in dry food storage next to container of sugar. Operator removed cell phones from both areas. **Corrected On-Site**
40-06-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. **Repeat Violation**
23-03-4
47
Mar 11, 2024
Routine - Food
No violations found.
100
Mar 7, 2024
Routine - Food
5 critical violations. 1 major violation. 4 minor violations.
View 10 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
29-42-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (45-46F - Cold Holding); hot dogs (60F - Cold Holding) in top of flip top reach-in cooler next to grill. Employee stated items were placed in cooler before lunch. Employee stated the lid was left open for lunch. Observed ice build up in bottom of reach-in cooler. Also, cut lettuce (46F - Cold Holding); cut tomatoes (45F - Cold Holding); sliced pepper jack cheese (46F - Cold Holding);in flip top reach-in cooler across from hand wash sink on cookline. Employee stated lid usually stays closed but lid was left open during lunch. Observed standing water in bottom of cooler. Operator had lids closed on both reach-in coolers. Inspector discussed putting ice on TCS foods to help chill or move to nearby cooler that is able to maintain temperatures of 41F and below. **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Stop Sale issued due to adulteration of food product. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands.
01B-03-5
High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands. **Corrective Action Taken**
12A-29-4
High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) operator ran machine a couple of times but still 0ppm. Discussed with operator about using triple sink until dishwashing machine is able to sanitize properly. **Warning**
22-41-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board on cookline next to grill soiled/ stained. Also, portable red cutting board near clean storage area soiled/stained.
22-02-4
Basic - Bowl or other container with no handle used to dispense food. Cup without handle used to dispense fry seasoning in cabinet next to cook line. Also, cup without handle used to dispense candy pies in walk-in-cooler. Operator removed cups from seasoning and candy containers. **Corrected On-Site**
14-01-5
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler on cookline next to grill unable to maintain temperature of 41F and lower. Observed large mass of ice on back interior of cooler. Ambient temperature 54F. Also, reach-in cooler at end of cookline across from hand wash sink unable to maintain temperature of 41F and below. Ambient temperature 46F. Observed standing water on bottom ride side of cooler. **Warning**
14-74-7
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, gasket on reach-in cooler across from dishwashing machine soiled. Also, filters under hood area above fryers soiled. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of Reach-in cooler across from dishwashing machine soiled. Also, flip top reach-in coolers on cookline soiled, including area in back of top flip top lid. Has accumulation of food debris.
22-16-4
35
Sep 7, 2023
Routine - Food
No violations found.
100
Aug 22, 2023
Routine - Food
2 critical violations. 2 major violations. 5 minor violations.
View 9 violations
Employee Health Policies Present
FL-03
Certified Food Manager Identification
FL-02
Food in Good Condition, Safe, and Unadulterated
FL-13
Required Records Available; Shellstock Tags/Labels
FL-14
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Equipment Adequate to Maintain Product Temperature
FL-29
Non-Food Contact Surfaces Clean
FL-23
Lighting Adequate; Required Shields in Place
FL-36
Toilet Rooms Maintained
FL-53
47
Mar 9, 2023
Routine - Food
No violations found.
100
Nov 7, 2022
Routine - Food
No violations found.
100
Frequently Asked Questions
When was Freddy's Frozen Custard & Steakburgers last inspected?
The most recent health inspection at Freddy's Frozen Custard & Steakburgers on file is from Mar 24, 2026. The public record contains 13 inspections in total.
What is the most common violation at Freddy's Frozen Custard & Steakburgers?
Across the inspection record, “food-contact surface soiled with food debris” has been cited three times, more than any other issue at Freddy's Frozen Custard & Steakburgers.
How does Freddy's Frozen Custard & Steakburgers compare to other restaurants in Jacksonville?
Freddy's Frozen Custard & Steakburgers most recently scored 67 out of 100, which is lower than the Jacksonville average of 74.
Has Freddy's Frozen Custard & Steakburgers' inspection record improved over time?
No. Recent inspections at Freddy's Frozen Custard & Steakburgers have averaged around six violations per visit, up from roughly four earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Freddy's Frozen Custard & Steakburgers means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Freddy's Frozen Custard & Steakburgers inspected?
Based on the inspection history on file, Freddy's Frozen Custard & Steakburgers is inspected around four times per year on average.
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