Family Restaurant

1784 N Congress Ave Ste 102, West Palm Beach, FL 33409
American
Last inspected: Apr 7, 2026
64
Score
Medium Risk

The health department has logged eight inspections at Family Restaurant, the earliest from 2022. The most recent report on file is from Apr 7, 2026. Diners should read medium risk as a signal that some issues exist but aren't extreme.

Performance has remained roughly level over recent inspections, averaging near four violations each time.

The most common issue across all inspections has been “time/temperature control for safety food thawed”, showing up two times.

Family Restaurant's latest score of 64 falls below the West Palm Beach average of 79. Nothing in the record is alarming, but there's room to improve.

8
Inspections
1
Critical latest
0
Major latest
6
Minor latest
Inspection History
Apr 7, 2026
Routine - Food
1 critical violation. 6 minor violations.
View 7 violations
High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee talking on cell phone then proceeded to handle unwrapped single serve item to prepare to go meal without washing hands. Advised operator on proper handwashing.
12A-29-4
Basic - Current Hotel and Restaurant license not displayed. License posted expired on December 1, 2025
50-09-4
Basic - Single-service articles improperly stored. Observed boxes of single serve hinge containers and cups stored on the floor at front counter. Operator elevated. **Corrected On-Site**
25-05-4
Basic - Time/temperature control for safety food thawed in an improper manner. Observed in one compartment of the three compartment sink liver 35F defrosting in standing water. Operator turned on water. **Corrected On-Site**
06-01-5
Basic - Uncovered food stored near sink exposed to splash. Observed Raw liver being defrosted in third compartment of triple sink, next to hand washing sink, no splash guard/separation, raw liver is exposed to splash. Advised Operator to protect food during preparation or to place a splash guard on sink. **Repeat Violation**
08B-54-4
Basic - Wiping cloth chlorine sanitizing solution not at proper minimum strength. Observed chlorine sanitizer 10 Ppm Operator added more chlorine rechecked 50 Ppm. **Corrected On-Site**
21-07-4
Basic - Working containers of food removed from original container not identified by common name. Observed under prep table a container of sugar removed from original container not identified by common name. Operator labeled. **Corrected On-Site**
02D-01-5
64
Nov 20, 2025
Routine - Food
3 critical violations. 1 minor violation.
View 4 violations
High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Employee washed and rinsed dishes at triple sink, then put on gloves and began preparing food without washing hands. Advised Operator of proper hand washing requirements.
12A-07-5
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Employee washed and rinsed food storage containers and utensils without sanitizing, Triple Sink (Chlorine - Not Set Up). Advised Operator to set up triple sink and properly sanitize.
22-45-4
High Priority - Nonfood-grade trash bags used in direct contact with food (raw chicken). Operator removed trash bag. **Corrected On-Site**
14-31-5
Basic - Uncovered food stored near sink exposed to splash. Raw chicken being prepared in third compartment of triple sink, next to hand washing sink, no splash guard/separation, chicken exposed to splash. Advised Operator to protect food during preparation.
08B-54-4
61
Mar 24, 2025
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Pesticide/insecticide labeled for household use only present in establishment. At front counter, can of RAID stored underneath counter. Operator removed. **Corrected On-Site**
41-05-4
Basic - Time/temperature control for safety food thawed in an improper manner. At kitchen, raw chicken, raw pork, raw fish thawing in standing water. Advised operator of proper method for thawing.
06-01-5
82
Sep 17, 2024
Routine - Food
No violations found.
100
Sep 16, 2024
Routine - Food
2 critical violations. 2 major violations. 1 minor violation.
View 5 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. At white chest freezer; optioned bags of raw fish stored over cooked vegetables. Advised Operator to move raw below ready to eat. **Warning**
08A-02-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At Grey stacked combo reach in cooler; hot dogs (48F - Cold Holding). Operator stated not prepared or portioned today, held in cooler less than 2 hours, moved to reach in freezer. **Corrective Action Taken** **Warning**
03A-02-5
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. **Warning**
53B-13-5
Intermediate - Juice packaged in the establishment that has not been specifically processed to prevent, reduce, or eliminate the presence of pathogens not bearing a warning label. Fresh squeezed lemon juice packaged in establishment, no warning label. Packaged juice not to be sold until warning is added to the label. **Warning**
02D-12-1
Basic - Stored food not covered. At dry storage area; tomatoes stored uncovered. Advised Operator to cover. **Warning**
08B-12-5
58
Mar 20, 2024
Routine - Food
1 critical violation. 4 major violations. 2 minor violations.
View 7 violations
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
Proper Hot and Cold Holding Temperatures
FL-21
Sewage and Wastewater Properly Disposed
FL-27
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Approved Thawing Methods Used
FL-31
52
Oct 17, 2023
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At Stainless combo stacked reach in cooler; hot dogs (50°F - Cold Holding); cream cheese (50°F - Cold Holding). Operator stated items not prepared or portioned today being held in cooler less than 4 hours, moved to double door stainless reach in cooler. **Corrective Action Taken**
03A-02-5
Basic - Time/temperature control for safety food not maintained frozen solid in a freezer. At Right side white chest freezer; cooked turkey (43°F - Cold Holding); raw fish (43°F - Cold Holding); cooked pork (43°F - Cold Holding). Operator stated held in freezer since yesterday, food not frozen.
03A-05-5
82
Jul 21, 2022
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Observed employee enter kitchen handle cell phone then put on gloves and initiate working with food without washing hands. Discussed with operator
12A-07-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal items stored on cook line next to steam table. Discussed with operator. Employees removed **Corrected On-Site**
40-06-5
82

Frequently Asked Questions

When was Family Restaurant last inspected?

The most recent health inspection at Family Restaurant on file is from Apr 7, 2026. The public record contains eight inspections in total.

What is the most common violation at Family Restaurant?

Across the inspection record, “time/temperature control for safety food thawed” has been cited two times, more than any other issue at Family Restaurant.

How does Family Restaurant compare to other restaurants in West Palm Beach?

Family Restaurant most recently scored 64 out of 100, which is lower than the West Palm Beach average of 79.

Has Family Restaurant's inspection record improved over time?

Results have been roughly steady. Inspections at Family Restaurant have averaged around four violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Family Restaurant means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Family Restaurant inspected?

Based on the inspection history on file, Family Restaurant is inspected around two times per year on average.