Dairy Queen

12405 N Main St Ste 9, Jacksonville, FL 322182655
Frozen Desserts
Last inspected: Mar 25, 2026
47
Score
High Risk

The health department has logged nine inspections at Dairy Queen, the earliest from 2022. The most recent visit was on Mar 25, 2026. High risk indicates the latest inspection turned up problems worth knowing about.

Inspection results have stayed in a similar range over the last few visits, averaging around five violations each.

“Floors, walls and/or ceilings soiled/has accumulation” accounts for the largest share of issues, appearing two times across the record.

By comparison, the average Jacksonville facility scores 74, putting Dairy Queen on the weaker side. Taken together, the history suggests a facility that has struggled with consistency.

9
Inspections
2
Critical latest
0
Major latest
5
Minor latest
Inspection History
Mar 25, 2026
Routine - Food
2 critical violations. 5 minor violations.
View 7 violations
Supervisor/Person in Charge Present
FL-01
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Employee Health Policies Present
FL-03
Required Records Available; Shellstock Tags/Labels
FL-14
Approved Thawing Methods Used
FL-31
Food in Good Condition, Safe, and Unadulterated
FL-13
47
Jul 23, 2025
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
Certified Food Manager Identification
FL-02
Hands Clean and Properly Washed
FL-08
Approved Thawing Methods Used
FL-31
Toilet Rooms Maintained
FL-53
70
Jan 29, 2025
Routine - Food
1 critical violation. 1 major violation. 4 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At front counter area in top section of reach-in cooler, milk (47F - Cold Holding). Operator stated milk was bought this morning approximately 1.5 hours earlier. Milk jug is in large plastic container with no direct contact to refrigerator air. Operator moved to bottom section. **Corrective Action Taken**
03A-02-5
Intermediate - No soap provided at handwash sink. No soap at front handwash sink.
31B-03-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor at frying station has grease build up. In walk-in cooler, wall and ceiling soiled.
36-73-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, cases of unwashed tomatoes and onions stored on shelf above cups of cheese sauce and bags of chili.
08B-17-4
Basic - No copy of latest inspection report available. Manager not able to locate last inspection. **Repeat Violation**
51-18-6
Basic - Food storage container/container lid cracked or broken. At make station, plastic lid for chicken saucing bowl is cracked.
14-38-4
64
Aug 27, 2024
Routine - Food
3 critical violations. 2 major violations. 2 minor violations.
View 7 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. I observed one flying insect near mop sink area.
35A-02-6
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. In walk-in cooler, peppercorn gravy (81F - Cooling). Operator stated gravy placed in cooler 3.25 hours prior. Gravy in deep container with closed lid.
03D-01-5
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. In walk-in cooler, peppercorn gravy (81F - Cooling). Operator stated gravy placed in cooler 3.25 hours prior. Gravy in deep container with closed lid.
01B-02-5
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. In walk-in cooler, peppercorn gravy (81F - Cooling). Operator stated gravy placed in cooler 3.25 hours prior. Gravy in deep container with closed lid.
03D-15-4
Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Two employees present, one hired approximately 6 months and the other 8 months, no certification available. **Repeat Violation** **Admin Complaint**
53B-02-5
Basic - No copy of latest inspection report available. Operator not able to locate last inspection.
51-18-6
Basic - Single-service articles not stored inverted or protected from contamination. In ding room, plastic lids stored with bottom facing out.
25-06-4
47
Mar 28, 2024
Routine - Food
2 major violations. 2 minor violations.
View 4 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Personal Cleanliness
FL-40
Toilet Rooms Maintained
FL-53
74
Aug 18, 2023
Routine - Food
1 critical violation. 2 major violations.
View 3 violations
High Priority - - From initial inspection : High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing on outside faucet in drive through area. - From follow-up inspection 2023-08-18: Still the same **Time Extended**
29-34-4
Intermediate - - From initial inspection : Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ One manager certification is expired. - From follow-up inspection 2023-08-18: **Time Extended**
53A-03-7
Intermediate - - From initial inspection : Intermediate - Manager or person in charge lacking proof of food manager certification. Manager on duty employed for more than 30 days has no certification. - From follow-up inspection 2023-08-18: **Time Extended**
53A-01-7
70
Aug 17, 2023
Routine - Food
5 critical violations. 4 major violations. 2 minor violations.
View 11 violations
Supervisor/Person in Charge Present
FL-01
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Food Obtained from Approved Sources
FL-11
Food Received at Proper Temperature
FL-12
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Equipment Adequate to Maintain Product Temperature
FL-29
Toilet Rooms Maintained
FL-53
Lighting Adequate; Required Shields in Place
FL-36
27
Mar 13, 2023
Routine - Food
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer across from make line, raw beef stored over ready to eat French fries. Items moved and stored correctly. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-02-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of reach in freezer near drive through area. Manager states employee will clean today. **Corrective Action Taken**
22-02-4
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee working today.
53B-13-5
Basic - Equipment and utensils not properly air-dried - wet nesting. Clean storage pans stored on rack/shelf near dish area.
24-08-4
Basic - Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Employee just utilizing a wash step and rinsing equipment with faucet. Manager coached employee on proper ware washing procedures. **Corrective Action Taken**
16-13-5
Basic - Equipment in poor repair. Torn gasket for reach in freezer in drive through area. Cracked lid for bun storage bin on make line.
14-11-5
Basic - Single-service articles not stored inverted or protected from contamination. To go ramekins on shelf in make area of kitchen. Ramekins inverted. **Corrected On-Site**
25-06-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Multiple wet wiping cloths in triple sink area. Cloths moved and stored correctly. **Corrected On-Site**
21-12-4
55
Aug 9, 2022
Routine - Food
3 critical violations. 1 major violation. 2 minor violations.
View 6 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer by fryer, raw beef and raw chicken stored over and with ready to eat French fries. Items moved and stored correctly. **Corrected On-Site**
08A-02-6
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One live fly observed by front counter. Manager states pest control company came to spray and is monitoring establishment. **Corrective Action Taken**
35A-02-6
High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Manager handled cut lettuce and cut tomatoes with bare hands while making sandwich. Manager stopped, washed hands and placed gloves on. **Corrective Action Taken**
09-01-4
Intermediate - Manager or person in charge lacking proof of food manager certification. One manager working today.
53A-01-7
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under front counter. Floor in corner by walk in freezer in back dry storage area.
36-73-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Missing in flip top cooler on cook line. Missing in reach in cooler by drive through.
05-09-4
52

Frequently Asked Questions

When was Dairy Queen last inspected?

The most recent health inspection at Dairy Queen on file is from Mar 25, 2026. The public record contains nine inspections in total.

What is the most common violation at Dairy Queen?

Across the inspection record, “floors, walls and/or ceilings soiled/has accumulation” has been cited two times, more than any other issue at Dairy Queen.

How does Dairy Queen compare to other restaurants in Jacksonville?

Dairy Queen most recently scored 47 out of 100, which is lower than the Jacksonville average of 74.

Has Dairy Queen's inspection record improved over time?

Results have been roughly steady. Inspections at Dairy Queen have averaged around five violations per visit across the recent record.

What does a high risk rating mean?

A high risk rating at Dairy Queen means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.

How often is Dairy Queen inspected?

Based on the inspection history on file, Dairy Queen is inspected around two times per year on average.