Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service
Last inspected: Aug 26, 2025
100
Score
Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service has been inspected 23 times since 2012. The most recent visit was on Aug 26, 2025. A low risk tier reflects an inspection that turned up minimal issues.
The trend has been favorable: violation counts have eased from around eight violations to closer to four violations per visit over the last few inspections.
When inspectors have written things up, “adequate handwashing sinks properly supplied and accessible” has been the most frequent reason, cited eight times.
Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service's latest score of 100 sits above the Chicago average of 81. The file should reassure diners considering a visit.
23
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Aug 26, 2025
Reinspection
No violations found.
100
Jun 23, 2025
Complaint
5 critical violations. 2 major violations. 2 minor violations.
View 9 violations
Proper date marking and disposition
Inspector notes: OBSERVED EGG YOLKS WITH A LABELED PREP DATE OF JUNE 12 2025. EGG YOLKS EXCEEDED 7 DAY DATE OF DISPOSITION. INSTRUCTED MANAGER TO DISPOSE OF DATE MARKED TCS FOODS AT THE END OF THE 7TH DATE. MANAGER DISPOSED OF 1 POUND OF EGG YOLKS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
23
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: OBSERVED 2 COOLERS WITH INADEQUATE AMBIENT AIR TEMPERATURES OF 46 AND 50 F. INSTRUCTED MANAGER TO ENSURE ALL COLD HOLDING UNITS ARE HELD AT 41 F AND BELOW. COOLERS TAGGED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
33
No bare hand contact with rte food or a pre-approved alternative procedure properly allowed
Inspector notes: OBSERVED FOOD EMPLOYEE USING BARE HANDS TO PLACE GARNISHING SPICES ON TO READY TO EAT MEAT. INSTRUCTED MANAGER TO ENSURE EMPLOYEES DO NOT USE BARE HANDS ON READY TO EAT FOODS. MANAGER DISCARDED 1 POUND STEAK AND GARNISHES ($15) PRIORITY VIOLATION 7-38-010 CITATION ISSUED.
9
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HOT WATER IN WOMEN'S STAFF TOILET ROOM REACH A MAXIMUM TEMPERATURE OF 80 F. INSTRUCTED MANAGER TO ENSURE THAT HOT WATER REACHES A MINIMUM TEMPERATURE OF 100 F. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
10
Proper cold holding temperatures
Inspector notes: OBSERVED SEVERAL TCS FOODS HELD AT INADEQUATE TEMPERATURES RANGING FROM 44-56 F. INSTRUCTED MANAGER TO ENSURE ALL COLD FOODS ARE HELD AT 41 F AND BELOW. MANAGER DISCARDED 3 GALLONS OF MILK, 18 EGGS, 3 POUNDS OF POTATOES, AND 1/2 POUND COTTAGE CHEESE ($35) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
22
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SINK IN CONVENIENT LOCATION IN STAFF CAFE WHERE FOOD IS PREPARED AND SELF SERVED. INSTRUCTED MANAGER TO INSTALL HAND WASHING SINK. PRIORITY FOUNDATION VIOLATION 7-38-030(C) NO CITATION ISSUED.
10
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED MANAGER TO PROVIDE EMPLOYEE HEALTH POLICY. PRIORITY FOUNDATION VIOLATION 7-38-010 CITATION ISSUED.
3
Non-food/food contact surfaces clean
Inspector notes: OBSERVED REACH IN COOLER IN BAR AREA WITH SOIL BUILD UP ON INTERIOR. INSTRUCTED MANAGER TO CLEAN.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED STALL IN TOILET ROOM WITH MISSING DOOR. INSTRUCTED MANAGER TO REPAIR DOOR.
53
35
Feb 13, 2025
Reinspection
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DAMAGED FLOOR TILES AND MISING GROUT IN THE DISH ROOM. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED PAINT ON THE CEILING OF DISH AREA. INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
90
Feb 5, 2025
Routine
3 critical violations. 8 major violations. 6 minor violations.
View 17 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED ON 5TH FLOOR BANQUETS HIGH TEMPERATURE WAREWASHING MACHINE NOT MEETING HOT WATER SANITIZER REQUIREMENTS OF AT LEAST 180F FOR THR FINAL RINSE TEMPERATURE. INSTRUCTED NOT TO USE UNIT UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH (CDPH). TAGGED UNIT. PRIORITY VIOLATION #7-38-025. CITATION ISSUED.
16
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HANDSINK ON 5TH FLOOR NOT MAINTAINED WITH NO WATER HOT OR COLD: INSTRUCTED PERSON IN CHARGE TO RESTORE HOT & COLD WATER AT HAND WASHING SINK WITH HOT WATER AT LEAST 100F. SERVICE TECHNICIAN ARRIVED ON SITE WATER WAS RESTORED NOW HAND SINK HAS HOT & COLD MAINTAINED BETWEEN 102F - 105F. PRIORITY VIOLATION #7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED THE FOLLOWING SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT HAND SINK AT 3RD FLOOR BAR (66.5F). INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. SERVICE TECHNICIAN ARRIVED ON SITE AND NOW HAND SINK IS MAINTAINED BETWEEN 102F - 105F. PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO PAPER TOWEL IN THE MAIN KITCHEN REAR PREP AND OBSERVED NO PAPER TOWEL IN THE 1ST FLOOR LOUNGE AND 2ND FLOOR BAR LOUNGE. INFORMED PERSON IN CHARGE THAT PAPER TOWELS MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. FOOD HANDLER OBTAINED PAPER TOWEL FOR HAND SINK DURING TIME OF INSPECTION PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION.
10
Required records available: shellstock tags, parasite destruction
Inspector notes: MUST PROVIDE THE DATE ON ALL SHELLFISH TAGS, WHEN THE LAST SHELLSTOCK FROM THE CONTAINER IS SOLD OR SERVED; AND STORE FOR AT LEAST 90 DAYS FROM THE SALE DATE. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.
14
Compliance with variance/specialized process/haccp
Inspector notes: FOUND NO RECORDS OF TEMPERATURE CONTROL FOR APPROVED HACCP ROP. FOUND HAACP LOGS NOT BEING UTILIZED FOR ALL VACUUM SEALED FOOD ITEMS ON-SITE. NOTED NOT CONFORMING WITH APPROVED HACCP PLAN, FOUND SEVERAL VACUUM PACKAGED TCS FOODS NOT DATED 10 LBS OF COOKED BEEF, 10 LBS OF VACUUM PACKAGED RAW CHICKEN,20LBS LAMB,20LBS,10LBS COOKED CHICKEN BREAST AND 20LBS RAW CHICKEN THIGH. ALL HELD IN WALK-IN COOLER FOR MORE THAN 48HOURS, INSTRUCTED MANAGER TO ADHERE TO HACCP PLAN REQUIREMENTS. PRIORITY FOUNDATION VIOLATION 7-38-005. 90 LBS DISCARDED VALUED AT $1050.00.
29
Previous core violation corrected
Inspector notes: NOTED PREVIOUS CORE VIOLATION #58 NOT CORRECTED FROM REPORT #2589492 CONDUCTED ON 2/13/24: OBSERVED NO FOOD ALLERGEN TRAINING FOR FOOD MANAGER. #58 NOT CORRECTED FROM REPORT #2589487 CONDUCTED ON 2/13/24. MUST PROVIDE CERTIFICATES OF COMPLETION ON SITE AND MAINTAIN RECORDS. PRIORITY FOUNDATION VIOLATION #7-42-090. CITATION ISSUED.
60
Previous core violation corrected
Inspector notes: NOTED PREVIOUS CORE VIOLATION #58 NOT CORRECTED FROM REPORT #2293799 CONDUCTED ON 6/18/2019: OBSERVED NO FOOD ALLERGEN TRAINING FOR FOOD MANAGER. MUST PROVIDE CERTIFICATES OF COMPLETION ON SITE AND MAINTAIN RECORDS. PRIORITY FOUNDATION VIOLATION #7-42-090. CITATION COMBINED WITH ABOVE VIOLATION.
60
City of chicago food service sanitation certificate
Inspector notes: OBSERVED FACILITY WITHOUT A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE POSTED ONSITE FOR FOOD EMPLOYEES. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST BE POSTED ALONG WITH THE CERTIFIED MANAGER ON SITE WHEN TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS ARE STORED. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
2
City of chicago food service sanitation certificate
Inspector notes: OBSERVED 5TH FLOOR FACILITY FOOD HANDLERS PREPARING AND HANDLING TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TCS FOOD PREP, COOKING, SERVING AND OPERATING HOURS. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION COMBINED WITH VIOLATION ABOVE
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO SOAP IN THE 1ST FLOOR LOUNGE AND 2ND FLOOR BAR LOUNGE. INFORMED PERSON IN CHARGE THAT PAPER TOWELS MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. FOOD HANDLER OBTAINED SOAP FOR HAND SINK DURING TIME OF INSPECTION PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION
10
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CUTTING BOARDS IN THE REAR PREP AREA WITH OPEN SEAMS AND DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.
47
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING CEILINGS TILE PANELS IN THE DISH AREA 3RD FLOOR INSTRUCTED TO REPAIR, REPLACE MISSING PANELS AND/OR REPLACE THE STAINED CEILING TILES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED PAINT ON THE CEILING OF DISH AREA. INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DAMAGED FLOOR TILES AND MISING GROUT IN THE DISH ROOM. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Allergen training as required
Inspector notes: SEE VIOLATION #60
58
21
Feb 13, 2024
Routine
3 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Missing hands washing signs in employees restrooms, instructed to post.
10
Non-food/food contact surfaces clean
Inspector notes: Meat slicer not cleaned behind blade, food debris noted, instructed to clean and maintain.
49
Allergen training as required
Inspector notes: OBSERVED NO ALLERGEN TRAINING CERTIFICATES ON SITE FOR ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS. INSTRUCTED TO OBTAIN AS REQUIRED.
58
86
Dec 21, 2023
Routine
3 major violations. 2 minor violations.
View 5 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HANDSINK LOCATED IN (IN USE) REAR PREP/DISHWASHING AREA DURING TIME OF INSPECTION WITHOUT COLD RUNNING WATER AND HOT WATER TEMPERATURE NOTED @133F. INSTRUCTED TO REPAIR AND MAINTAIN HOT WATER AS REQUIRED BY CODE MAXIMUM 120F.PRIORITY FOUNDATION VIOLATION. #7-38-030 (C). CITATION ISSUED.
10
Consumer advisory provided for raw/undercooked food
Inspector notes: Observed no Consumer Advisory for raw or undercooked foods ON ALL MENUS. Instructed to identify such foods AND MAINTAIN.PRIORITY FOUNDATION VIOLATION. 7-38-005. NO CITATION ISSUED.
25
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR HIGH TEMPERATURE DISH MACHINE. INSTRUCTED TO PROVIDE FOR MEASURING THE UTENSIL SURFACE TEMPERATURE. PRIORITY FOUNDATION VIOLATION. #7-38-005. NO CITATION ISSUED.
48
Non-food/food contact surfaces clean
Inspector notes: OBSERVED DRIED FOOD DEBRIS INSIDE SHELVING UNITS LOCATED THROUGHOUT PREP, COOLING UNITS AND STORAGE AREAS. NOTED FOOD DEBRIS ON INTERIOR SURFACES OF BAR COOLING UNITS. INSTRUCTED TO CLEAN AND MAINTAIN.
49
Allergen training as required
Inspector notes: OBSERVED NO ALLERGEN TRAINING CERTIFICATES ON SITE FOR ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS. INSTRUCTED TO OBTAIN AS REQUIRED.
58
67
Feb 24, 2021
Routine
4 minor violations.
View 4 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED MIDDLE SINK IN WOMEN'S RESTROOM IN DISREPAIR. MUST REPAIR AND MAINTAIN SAME.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WATER POOLING ON FLOORS IN KITCHEN ON 5TH FLOOR. MUST KEEP FLOORS CLEAN AND DRY.
55
All food employees have food handler training
Inspector notes: OBSERVED MANY EXPIRED FOOD HANDLERS CERTIFICATES. MUST PROVIDE CURRENT, VALID PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLING EMPLOYEES.
57
Allergen training as required
Inspector notes: MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL FOOD SANITTION MANAGERS.
58
82
May 13, 2019
Routine
2 major violations. 6 minor violations.
View 8 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: - OBSERVED AN ACCUMULATION OF A BLACK SLIMY SUBSTANCE THROUGHOUT THE INTERIOR OF THE ICE MACHINE USED FOR HUMAN CONSUMPTION. FACILITY CORRECTED VIOLATION ON SITE BY DETAIL CLEANING/SANITIZING THE ICE MACHINE. PRIORITY FOUNDATION VIOLATION#:7-38-005. CITATION ISSUED.
16
Proper date marking and disposition
Inspector notes: - MUST PROVIDE PROPER LABELS FOR DATE MARKING THE PREPARATION AND CONSUME BY/DISCARD DATE OF ALL REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED. -
23
Allergen training as required
Inspector notes: MUST PROVIDE VERIFIABLE DOCUMENTS FOR ALLERGEN TRAINING CERTIFICATION BY AN ANSI ACCREDITED PROGRAM FOR ALL MANAGERS.
58
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: - OBSERVED PRESET TABLEWARE IN THE DINING ROOM, UNCOVERED & EXPOSED TO POTENTIAL CONTAMINATION. MUST REMOVE/COVER/INVERT ALL FOOD CONTACT SURFACES OF PRESET TABLEWARE TO PREVENT POTENTIAL EXPOSURE TO CONTAMINATION. -
44
Plumbing installed; proper backflow devices
Inspector notes: - MUST PROVIDE A PREP SINK IN THE BAKERY PREP AREA. -
51
Plumbing installed; proper backflow devices
Inspector notes: - OBSERVED THE HANDWASH SINK IN THE DISH ROOM WITH A BROKEN GASKET. MUST REPAIR AND MAINTAIN. -
51
Physical facilities installed, maintained & clean
Inspector notes: - OBSERVED CEILING TILES MISSING FROM THE FOLLOWING AREAS: 2ND FL BAKERY PREP ROOM, 2ND FL KITCHEN STORAGE ROOM, 5TH FL KITCHEN, 1ST FL PREP ROOM, WOMEN'S LOCKER ROOM. MUST REPLACE AND MAINTAIN. -
55
Adequate ventilation & lighting; designated areas used
Inspector notes: - OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE EMPLOYEE TOILET ROOMS' EXHAUST VENTILATIONS. MUST DETAIL CLEAN AND MAINTAIN. -
56
61
Jul 17, 2018
Reinspection
No violations found.
100
Jul 9, 2018
Routine
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: HIGH TEMPERATURE MAIN DISHMACHINE NOT MAINTAINED, FINAL RINSE TEMPERATURE AT 168.0 F. INSTRUCTED MANAGER HIGH TEMPERATURE DISHMACHINE MUST SANITIZE AT 180.0 F OR ABOVE AT FINAL RINSE. PRIORITY VIOLATION 7-38-025.
16
Insects, rodents, & animals not present
Inspector notes: OBSERVED 20 LIVE SMALL FLIES ON WALLS IN PREP AREAS AND 20 LIVE SMALL FLIES AT DISHWASH AREAS. INSTRUCTED MANAGER TO REMOVE INSECT ACTIVITY BY DATE OF REINSPECTION. ADVISED TO CALL PEST CONTROL OPERATOR FOR SERVICE. PRIORITY FOUNDATION VIOLATION 7-38-020.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: PIZZA REACH IN COOLER DOOR RUBBER GASKETS RIPPED. INSTRUCTED MANAGER TO REPLACE DAMAGED DOOR RUBBER GASKETS.
47
74
Nov 16, 2017
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: DAMAGED INSULATION COVER AT WALK-IN COOLER COOLING LINES, INSTRUCTED TO REPAIR TO PREVENT CONDENSATION.
32
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLERS AND COOKS WITH BEARD NOT WEARING BEARD RESTRAINTS
42
90
Jan 13, 2017
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: DAMAGED INSULATION COVER AT WALK-IN COOLER COOLING LINES, INSTRUCTED TO REPAIR TO PREVENT CONDENSATION.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: DAMAGED SECTION OF WALL AND PEELING PAINT NOTED IN KITCHEN BEHIND UTENSILS STORAGE. INSTRUCTED TO REPAIR.
35
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLERS AND COOKS WITH BEARD NOT WEARING BEARD RESTRAINTS.
42
86
Jan 11, 2017
Routine
6 minor violations.
View 6 violations
Facilities to maintain proper temperature
Inspector notes: FACILITY NOT MAINTAINING PROPER COOLING TEMPERATURE. FOUND PREP COOLER IN MAIN KITCHEN AT 70.2F, COOLER IS USED TO STORE PERISHABLES. INSTRUCTED MGR TO KEEP ALL COOLERS TEMPERATURE AT 40F OR LOWER. CRITICAL CITATION ISSSUED 7-38-005(A). COOLER IS TAGGED NOT ALLOWED TO USE, MUST CONTACT THE OFFICE OF CDPH FOR TAG REMOVAL REQUEST WHEN REPAIRED.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURE IN SAID COOLER. FOUND 4 LBS OF DICED HAM AT 62.4F, 3LBS OF BEEF AT 58.6F, 4 LBS OF CHEESE AT 63.5, 10 LBS OF COOKED VEGI AT 64.4F, INSTRUCTED MGR TO STORE SUCH FOODS AT 40F OR LOWER. CRITICAL CITATION ISSUED 7-38-005(A) FOOD DISCARDED VALUED AT $200.
3
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: DAMAGED INSULATION COVER AT WALK-IN COOLER COOLING LINES, INSTRUCTED TO REPAIR TO PREVENT CONDENSATION.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: DAMAGED SECTION OF WALL AND PEELING PAINT NOTED IN KITCHEN BEHIND UTENSILS STORAGE. INSTRUCTED TO REPAIR.
35
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLERS AND COOKS WITH BEARD NOT WEARING BEARD RESTRAINTS.
42
74
May 24, 2016
Complaint
No violations found.
100
Mar 8, 2016
Complaint
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED PAINT PEELING AWAY FROM THE WALL BEHIND THE STORAGE RACK WITH CLEAN FOOD CONTAINERS AND PANS. INSTRUCTED TO STRIP OFF THE REMAINING PAINT AND RESURFACE WALL TO PREVENT PHYSICAL CONTAMINATION OF CLEAN FOOD STORAGE CONTAINERS.
35
95
Feb 4, 2016
Complaint
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: ALUMINUM FOIL IS BEING USED TO LINE THE PREP TABLE NEAR THE BREAKFAST HOT LINE. INSTRUCTED TO REMOVE AND MAINTAIN THE SURFACE TO BE SMOOTH AND EASILY CLEANABLE.
32
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: THE FAUCET AT THE BREAKFAST HOT LINE EXPOSED HANDSINK IS LEAKING. THE FAUCET AT THE 2 COMPARTMENT PRODUCE WASHING SINK IS LEAKING. INSTRUCTED TO REPAIR ALL LEAKS.
38
90
Oct 30, 2015
Reinspection
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR BOTTOM OF DEEP FRYERS OF GREASE BUILD-UP.
33
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: VIOLATION CORRECTED.
36
90
Oct 22, 2015
Routine
8 minor violations.
View 8 violations
Hands washed and cleaned, good hygienic practices; no bare hand contact with ready-to-eat foods.
Inspector notes: OBSERVED FOOD HANDLER PLACE ITEM IN OPENED GARBAGE CONTAINER WITH BARE HAND WHILE HOLDING CONTAINER OF FOOD ITEM IN OTHER HAND, WENT TO A DIFFERENT STATION WITH FOOD ITEM, CONTINUED TASK WITHOUT WASHING HANDS. NSTRUCTED ON PROPER HANDWASHING. CRITICAL VIOLATION 7-38-010(A).
6
Food protected during storage, preparation, display, service and transportation
Inspector notes: FOODS NOT PROTECTED FROM CONTAMINATION DURING STORAGE AND PREPARATION. OBSERVED SEVERAL FOOD ITEMS (BEEF, CHICKEN, PORK, SHRIMP STOCK AND SOUS VIDE ITEMS)STORED IN VACUUM PACKAGED PLASTIC IN WALK-IN FREEZER/COOLER ON 3RD AND 5TH FL. A VACUUM PACKAGING MACHINE ON PREMISES WITHOUT AN APPROVED HACCP PLAN FOR VACUUM PACKAGING. MACHINE WAS TAGGED AND ALSO A SOUS VIDE MACHINE IN USE AT MAIN KITCHEN AREA. MANAGER STATED THAT THE FOODS IN QUESTION WERE VACUUM PACKAGED ON THE PREMISES. MANAGER VOLUNTARILY DISCARDED APPROX. 36LBS OF VARIOUS FOOD ITEMS AND APPROX. 245LBS OF FROZEN FOOD ITEMS WERE TAGGED HELD FOR INSPECTION. TOTAL APPROX. VALUE $1500.00. SERIOUS VIOLATION 7-38-005(A). .
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED OVER 80 SMALL FLYING INSECTS ON WALL, CEILING IN SEVERAL AREAS OF 3RD FL PREP AREA. MUST REMOVE. SERIOUS VIOLATION 7-38-020 ISSUED.
18
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OBSERVED OUTSIDE GARBAGE AREA WITH GARBAGE AND DEBRIS ON COMPACTOR AND GROUND AROUND IT. MUST CLEAN AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
19
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: ALL PRE-SET UTENSILS ON TABLES MUST BE INVERTED INTO THE NAPKIN OR REMOVED FROM THE TABLE COMPLETELY. MUST CORRECT AND MAINTAIN AT ALL TIMES.
31
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED KNIVES STORED BETWEEN CONTAINER AND END OF UPPER SHELF IN ROOM SERVICE AREA. MUST PROPERLY STORE.
31
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR BOTTOM OF DEEP FRYERS OF GREASE BUILD-UP.
33
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: REPLACE BLOWN BULB AT HOOD OF GRILL AREA.
36
67
Apr 30, 2014
Reinspection
4 minor violations.
View 4 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED CORNERS OF FLOORS IN DRY STORAGE WITH ACCUMULATED DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED BASEBOARDS MISSING IN THE WOMENS EMPLOYEE LOCKER/RESTROOM BETWEEN THE SHOWER AND 1ST TOILET STALL AND IN THE MENS EMPLOYEE LOCKER/RESTROOM. INSTRUCTED TO PROVIDE AND MAINTAIN BASEBOARDS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED WALLS OF DRY STORAGE AND THROUGHOUT KITCHEN DAMAGED. INSTRUCTED TO REPAIR AND MAINTAIN WALLS.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE FOLLOWING LEAKS: PLUMBING UNDER THE 2 COMPARTMENT SINK RIGHT BASIN IN THE PREP KITCHEN, 3 COMPARTMENT SINK FAUCET BASE IN THE DISH ROOM AND PLUMBING AT THE HAND SINK AT THE IN ROOM DINING PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
82
Apr 23, 2014
Routine
10 minor violations.
View 10 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED 1 1/2 INCH OPENING AT THE LEFT CORNER OF THE RECEIVING DOORS. INSTRUCTED TO REPAIR AND ELIMINATE OPENING. SERIOUS VIOLATION 7-38-020
18
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED COFFEE FILTERS UNCOVERED FRONT SERVERY AND IN ROOM DINING AREAS. INSTRUCTED TO COVER AND MAINTAIN COFFEE FILTERS.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED CORNERS OF FLOORS IN DRY STORAGE WITH ACCUMULATED DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED BASEBOARDS MISSING IN THE WOMENS EMPLOYEE LOCKER/RESTROOM BETWEEN THE SHOWER AND 1ST TOILET STALL AND IN THE MENS EMPLOYEE LOCKER/RESTROOM. INSTRUCTED TO PROVIDE AND MAINTAIN BASEBOARDS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED WALLS OF DRY STORAGE AND THROUGHOUT KITCHEN DAMAGED. INSTRUCTED TO REPAIR AND MAINTAIN WALLS.
35
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED CEILING TILES MISSING IN THE WOMENS EMPLOYEE LOCKER/RESTROOM. INSTRUCTED TO PROVIDE AND MAINTAIN CEILING TILES.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED LIGHT BULB MISSING IN PROTEIN WALK IN COOLER AND INSIDE OF THE COKE COOLER IN THE FRONT SERVERY. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED BLOWN LIGHT BULB UNDER THE HOOD OVER THE GRIDDLE ON THE COOK LINE. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE FOLLOWING LEAKS: PLUMBING UNDER THE 2 COMPARTMENT SINK RIGHT BASIN IN THE PREP KITCHEN, 3 COMPARTMENT SINK FAUCET BASE IN THE DISH ROOM AND PLUMBING AT THE HAND SINK AT THE IN ROOM DINING PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: OBSERVED FOOD HANDLERS WITH NO HAIR RESTRAINTS IN THE PREP AREA. INSTRUCTED TO PROVIDE AND MAINTAIN HAIR RESTRAINTS WHILE HANDLING FOOD.
42
61
Sep 4, 2013
Routine
2 minor violations.
View 2 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: FOUND FOOD CONTAINERS NOT STORED PROPERLY.MUST STORE INVERTED.
31
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: FOUND MOPS AND BROOMS NOT STORED PROPERLY.
41
90
May 7, 2012
Complaint
4 minor violations.
View 4 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: HEAVY SLIME BUILD-UP OVER ICE CUBES ON UPPER PANEL OF ICE MAKER INTERIOR SURFACES. INSTRUCTED MGR TO CLEAN AND MAINTAIN.
16
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CERTIFIED FOOD AND SANITATION CERTIFIED MGR ON DUTY WHILE HANDLING AND SERVING POTENTIALLY HAZARDOUS FOODS. INSTRUCTED TO OBTAIN.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DUST BUIL-UP ON FAN COVERS INSIDE WALK-IN COOLER, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MISSING A CILING PANEL ABOVE LARGE DOUGH MIXER, INSTRUCTED TO PROVIDE.
35
82
Feb 14, 2012
License
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: All food not stored in the original container shall be stored in properly labeled containers. SEVERAL FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. ICE MAKER NOT CLEAN AT INTERIOR SURFACES, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. DAMAGED WALL BEHIND CLEAN UTENSILS SHELVES, INSTRUCTED TO PROVIDE DURABLE SMOOTH SURFACE AND MAINTAIN.
35
86
Frequently Asked Questions
When was Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service last inspected?
The most recent health inspection at Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service on file is from Aug 26, 2025. The public record contains 23 inspections in total.
What is the most common violation at Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service?
Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited eight times, more than any other issue at Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service.
Has Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service's inspection record improved over time?
Yes. Recent inspections at Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service have averaged around four violations per visit, down from roughly eight earlier in the record.
What does a low risk rating mean?
A low risk rating at Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service inspected?
Based on the inspection history on file, Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service is inspected around two times per year on average.
Nearby Restaurants
Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service
11 E Walton St
Score: 100
— Low Risk
Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service
11 E Walton St
Score: 95
— Low Risk
Waldorf Astoria Chicago — Brasserie/ Pietisserie / Waldorf Room Service
11 E Walton St
Score: 100
— Low Risk