The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria
Last inspected: Aug 1, 2025
100
Score
Public records show 21 inspections at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria stretching back to 2010. Inspectors last stopped by on Aug 1, 2025. Diners can read the low risk label as a sign that recent inspections have gone well.
Recent inspections have turned up roughly the same number of issues each time, hovering near two violations per visit.
“Food and non-food contact equipment utensils clean” accounts for the largest share of issues, appearing nine times across the record.
That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. Taken together, the history is a positive one.
21
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Aug 1, 2025
Reinspection
No violations found.
100
Jul 23, 2025
Routine
2 major violations.
View 2 violations
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED 3 COMPARTMENT SINK NOT IN PROPER WORKING ORDER. WHEN WATER IS DRAINED IN ONE COMPARTMENT, ANOTHER COMPARTMENT FLOODS BEFORE GOING BACK DOWN. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED
48
Insects, rodents, & animals not present
Inspector notes: OBSERVED 11 SMALL FLIES THROUGHOUT BANQUET KITCHEN INCLUDING: IN DISH AREA, IN PREP AREA, AND IN DRY STORAGE AREA. INSTRUCTED MANAGER TO SERVICE ALL AREAS AFFECTED BY PESTS. PRIORITY FOUNDATION VIOLATION 7-38-020(C) CITATION CONSOLIDATED WITH REPORT #2621154 DATED JULY 23 2025
38
82
May 13, 2024
Routine
3 minor violations.
View 3 violations
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN THE INTERIOR OF THE BOTTOM SHELF IN THE PREP COOLER(EMPLOYEES CAFE).
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN THE AIR VENT ABOVE THE PREP TABLE TO REMOVE DUST IN THE EMPLOYEE CAFE.
55
Allergen training as required
Inspector notes: OBSERVED THE CITY CERTIFIED MANAGER ON DUTY WITH ALLERGEN TRAINING. MUST PROVIDE AND MAINTAIN.
58
86
Oct 18, 2023
Routine
2 minor violations.
View 2 violations
Procedures for responding to vomiting and diarrheal events
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Paper towel dispenser at bar hand wash sink not easily used, paper hard to pull out, instructed to provide easy-to-use dispenser.
10
90
Oct 3, 2022
Reinspection
1 minor violation.
View 1 violation
Allergen training as required
Inspector notes: No allergen training certificate for food service manager, instructed to obtain
58
95
Sep 29, 2022
Routine
1 critical violation. 1 minor violation.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: No hot running water at employees restroom hand wash sinks, only reached 84f max temp after 3 min of running faucets instructed manager to provide a minimum of 100f water temp to all hand wash sinks. Priority violation 7-38-030(c)
10
Allergen training as required
Inspector notes: No allergen training certificate for food service manager, instructed to obtain.
58
82
Feb 7, 2020
Routine
No violations found.
100
Jan 28, 2019
Routine
3 major violations. 7 minor violations.
View 10 violations
Consumer advisory provided for raw/undercooked food
Inspector notes: MUST PROVIDE CONSUMER ADVISORY DISCLOSURE, AND REMINDER. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
25
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE AN ACCESSIBLE HANDWASH SINK FOR THE ROOM SERVICE COLD PREP AREA. MUST INSTALL A HANDWASH SINK IN THE DISHWASHING ROOM AND BY THE 3 COMPARTMENT SINK. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Proper date marking and disposition
Inspector notes: MUST PROVIDE PROPER LABELS FOR DATE MARKING THE PREPARATION AND CONSUME BY/DISCARD DATE OF ALL REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
23
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED A SLIGHT DIRT/DEBRIS BUILDUP ON THE INTERIOR OF THE ICE MACHINE. MUST DETAIL CLEAN AND MAINTAIN.
16
Thermometers provided & accurate
Inspector notes: OBSERVED NO THERMOMETER INSIDE FAR LEFT WALK IN COOLER. MUST PROVIDE A THERMOMETER INSIDE ALL COLD/HOT HOLD UNITS AND MAINTAIN AT ALL TIMES.
36
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED CLEAN DISHES IN THE DISHWASHING ROOM STORED IMPROPERLY. MUST INVERT ALL CLEAN UTENSILS DURING STORAGE TO PREVENT POSSIBLE CONTAMINATION.
44
Non-food/food contact surfaces clean
Inspector notes: OBSERVED AN EXCESSIVE BUILDUP OF GREASE/FOOD DEBRIS INSIDE/AROUND THE FRYER CABINETS. MUST DETAIL CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED EXCESS DIRT/GREASE/FOOD DEBRIS ON THE FLOOR UNDERNEATH ALL THE COOKING EQUIPMENT. MUST DETAIL CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP IN ALL THE TOILET ROOMS' EXHAUST VENTILATIONS. MUST DETAIL CLEAN AND MAINTAIN.
56
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
52
Feb 20, 2018
Routine
1 minor violation.
View 1 violation
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR TILES CRACKED/IN POOR REPAIR AT TRAY MACHINE WASH AREA. INSTRUCTED MANAGER TO REPAIR/REPLACE DAMAGED FLOOR TILES.
34
95
Oct 23, 2017
Routine
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: BULK FOOD CONTAINER NOT LABELED (WHITE POWDER) INSTRUCTED TO LABEL AND MAINTAIN.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MAIN KITCHEN WALK-IN FREEZER DOOR GASKET IN POOR REPAIR. INSTRUCTED TO REPLACE.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: LIGHT FLY TRAPS INSTALLED TOO CLOSE TO PREP AREA, INSTRUCTED TO KEEP AWAY.
35
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: NO HANDS WASHING SIGNS IN EMPLOYEES TOILET ROOM, INSTRUCTED TO INSTALL.
37
82
Jul 14, 2017
Routine
5 minor violations.
View 5 violations
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: INADEQUATE LIGHTING IN ALL WALK-IN COOLERS, INSTRUCTED TO PROVIDE.
36
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOOD DEBRIS NOTED IN STARBUCKS HAND WASH SINK, INSTRUCTED NOT TO USE HAND WASH SINK FOR OTHER THAN HANDS WASHING.
33
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: NO HANDS WASHING SIGNS IN EMPLOYEES TOILET ROOMS, INSTRUCTED TO INSTALL.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NO HAND WASH SINK IN DISH MACHINE ROOM, INSTRUCTED TO INSTALL. THE NEAREST HAND WASH SINK IS ABOUT 70 FT AWAY.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLER IN EMPLOYEES CAFETERIA WITH BEARD NOT WEARING BEARD RESTRAIN, INSTRUCTED TO WEAR.
42
78
Dec 22, 2016
Reinspection
1 minor violation.
View 1 violation
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO REPLACE BROKEN HANDLE ON RIGHT OF DOOR TO STAND-UP 2 DOOR COOLER AND BROKEN GASKET TO SAME COOLER AT COOK LINE AREA.
32
95
Dec 15, 2016
Routine
7 minor violations.
View 7 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLIES IN THE DISHMACHINE ROOM AND KITCHEN PREP AREAS. APPROXIMATELY 25 LIVE FRUIT FLIES WERE OBSERVED ON THE WALLS, CEILINGS, AND EQUIPMENT IN SAID AREAS.INSTRUCTED TO DETAIL CLEAN AND SANITIZE ALL AFECTED AREAS AND ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO REPLACE BROKEN HANDLE ON RIGHT OF DOOR TO STAND-UP 2 DOOR COOLER AND BROKEN GASKET TO SAME COOLER AT COOK LINE AREA.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN INTERIOR COMPARTMENTS OF DEEP FRYERS TO REMOVE GREASE BUILD-UP ALONG THE COOK LINE AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO RE-GROUT ON FLOORS IN DISHMACHINE ROOM AND CLEAN FLOOR DRAINS THROUGHOUT IN DETAIL AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REMOVE PEELING DEBRIS ON UPPER WALL NEAR THE POT/PAN HIGH TEMPERATURE DISHMACHINE AREA AND MAINTAIN TO SMOOTH,EASILY CLEANABLE SURFACE ALSO,SEAL OPENING ON WALL BEHIND THE ICE MACHINE.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: REPLACE BURNT-OUT LIGHTS IN KITCHEN AREAS AND MAINTAIN ADEQUATE LIGHTING AT ALL TIMES.
36
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: REPLACE BROKEN THERMOMETER IN THE REACH-IN REFRIGERATOR AND MAINTAIN.
40
70
Aug 11, 2016
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: FOUND FROST BUILDUP ON THE CONDENSER AND WALLS OF THE WALK-IN FREEZER. INSTRUCTED TO DEFROST UNIT AND MAINTAIN.
32
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED LIME BUILDUP ON THE POT/PAN HIGH TEMPERATURE DISHMACHINE AND ON THE TABLE NEXT TO MACHINE AND FLOOR BELOW.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE ICE CHUTE ON THE SODA DISPENSER IN THE EMPLOYEE CAFETERIA TO REMOVE GREEN SUBSTANCE AND MAINTAIN.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE FOOD STORAGE RACKS IN THE WALK-IN COOLER (STEWARD COOLER).
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: THE PAINT ON THE CEILING IN THE BASEMENT IS IN POOR REPAIR WITH PAINT CHIPS HANGING OVER THE DRY FOOD STORAGE RACKS. MUST SAND OFF THE OLD PAINT AND RESURFACE THE BASEMENT CEILING.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED A DISCHARGE LINE DISCHARGING INTO THE EXPOSED HAND SINK IN THE BASEMENT DRY STORAGE AREA. INSTRUCTED TO REROUTE THE DISHCHARGE LINE TO THE FLOOR DRAIN.
38
74
Oct 16, 2015
Routine
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: MUST PROPERLY LABEL ALL BULK FOOD ITEM CONTAINERS.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR TOP PANEL OF THE ICE MACHINE ON THE FIRST FLOOR. MUST DETAIL CLEAN THE INTERIOR OF THE FRYERS AND REMOVE FOOD DEBRIS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS IN PREP AREAS, UNDER COOK LINES, UNDER SINKS,UNDER STORAGE RACKS , ALONG WALLS AND THROUGHOUT WHERE NEEDED.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN WALLS IN PREP AND DISHWASHING AREAS.
35
82
Aug 25, 2014
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOOR UNDER FRYERS WITH POURED CONCRETE. INSTRUCTED TO PROVIDE AND MAINTAIN A SMOOTH AND EASILY CLEANABLE FLOOR.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED BLOWN LIGHT BULBS UNDER HOODS ON THE 2ND FLOOR. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED 3 COMPARTMENT SINK RINSE BASIN DRAIN PLUG NOT WORKING. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
86
Sep 17, 2013
Routine
5 minor violations.
View 5 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: FOUND FOOD CONTIANERS NOT STORED PROPERLY ON SHELVING UNITS.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: FOUND GRILL AREAS NOT CLEAN AT CAFETERIA.(EXCESSIVE GREASE)
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FOUND FLOORS NOT CLEAN BASEMENT NEXT TO WALK IN COOLERS.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: FOUND BURNT/UNSHIELDED LIGHT FIXTURES INSIDE WALK IN COOLERS. (2ND FLOOR)
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOUND BROKEN FAUCET HANDLES AT 3COMPARTMENT SINK AT MAIN KITCHEN.
38
78
Oct 12, 2012
Complaint
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: ICE BUILD-UP NOTED ON COOLING UNITS OF WALK-IN COOLERS, INSTRUCTED TO REMOVE AND REPAIR UNITS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MEAT SLICER HOUSING AND LARGE CAN OPENER BLADE NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS NOT CLEAN ALONG WALLBASE IN DISH WASHER AREA. INSTRUCTED TO CLEAN AND MAINTIAN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT NOTED IN THE LOWER LEVEL OF STORAGE ROOM AT THE DOCK RECEIVING AREA. INSTRUCTED MGR TO REMOVE AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: A HOSE ATTACHED TO A FAUCET AT THE DISH WASHING AREA WITHOUT A BACK FLOW PREVENTION DEVICE, INSTRUCTED TO INSTALL. LEAKY PIPE UNDER 3-COMP SINK, INSTRUCTED TO REPAIR.
38
78
Dec 12, 2011
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CABINET UNDER PREP SINK & DRIP PANS OF COFFEE/JUICE MACHINES MUST BE KEPT CLEANED-DUE TO FOOD DEBRIS. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT ON CEILING IN DRY STORAGE ROOMS MUST BE SCRAPED/REMOVED, TO MAKE THE SURFACES SMOOTH/EASILY CLEANABLE. The walls and ceilings shall be in good repair and easily cleaned.
35
90
Feb 17, 2011
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOLLOWING NEED CLEANING: INTERIOR OF MICROWAVE OVEN, LEVER BEHIND ICE CHUTE OF SODA DISPENSER, CABINET UNDER TOASTER/MICROWAVE UNITS-DUE TO FOOD DEBRIS/SPILLS/CLUTTER. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS AROUND CORNERS OF THE DRY STORAGE ROOM MUST BE KEPT CLEAN. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: DUSTY COMPRESSORS & CONDENSERS OF COOLERS MUST BE KEPT CLEAN. The walls and ceilings shall be in good repair and easily cleaned.
35
86
Feb 24, 2010
Routine
3 minor violations.
View 3 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use. MUST ADD MORE MULTI-USE UTENSILS TO BE ABLE TO SWITCH OUT THROUGH-OUT THE DAY.
31
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. MUST CLEAN REACH-IN COOLERS TO REMOVE BUILD-UP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN THE COFFEE CART IN NEED OF CLEANING.
34
86
Frequently Asked Questions
When was The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria last inspected?
The most recent health inspection at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria on file is from Aug 1, 2025. The public record contains 21 inspections in total.
What is the most common violation at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria?
Across the inspection record, “food and non-food contact equipment utensils clean” has been cited nine times, more than any other issue at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria.
Has The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria's inspection record improved over time?
Results have been roughly steady. Inspections at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria inspected?
Based on the inspection history on file, The Westin Michigan Avenue — Banquets/Starbucks/Employee Cafeteria is inspected roughly once per year on average.
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