The Family House

2305 W Devon Ave, Chicago, IL 60659

American

Last inspected: Jan 22, 2018

Score

Medium Risk

Across the available record, The Family House has three inspections on file, the first dated 2017. The newest entry in the record is dated Jan 22, 2018. Diners should read medium risk as a signal that some issues exist but aren't extreme. No fresh inspection data is available: the latest entry for The Family House dates to Jan 22, 2018.

The trend has not been favorable: recent inspections average around 11 violations each, up from closer to two violations before.

Looking across the full record, “food and non-food contact surfaces properly designed” is the recurring theme, flagged three times.

Compared to other Chicago restaurants (averaging 81), there's room to close the gap. The full record sits in fairly typical territory for a working restaurant.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Jan 22, 2018

Complaint

11 minor violations.

View 11 violations

Food (ice) dispensing utensils, wash cloths properly stored

Inspector notes: ICE SCOOP MUST BE HELD IN A CLEAN CONTAINER, NOT INSIDE THE ICE. WIPING CLOTHS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION.

Hand washing facilities: with soap and sanitary hand drying devices, convenient and accessible to food prep area

Inspector notes: OBSERVED HAND WASHING FACILITIES NOT MAINTAINED. NO PAPER TOWELS IN BOTH THE CUSTOMER AND EMPLOYEE WASHROOMS. AUTOMATIC SOAP DISPENSER IN THE EMPLOYEE WASHROOM NOT OPERATIONAL, NO SOAP AVAILABLE. FRONT PREP AREA EXPOSED HAND SINK NOT ACCESSIBLE. FOUND BLOCKED BY CANNED SODA COOLER. MUST PROVIDE SOAP AND PAPER TOWELS AT ALL TIMES AND MAKE ALL HAND WASHING SINKS ACCESSIBLE. CRITICAL VIOLATION 7-38-030.

Food protected during storage, preparation, display, service and transportation

Inspector notes: OBSERVED FOODS NOT PROTECTED DURING STORAGE. TWO CONTAINERS OF RAW CHICKEN BEING STORED ON TOP SHELVING INSIDE THE TALL REACH-IN COOLER ABOVE COOKED RICE, AND OTHER ASSORTED PREPARED FOODS AND VEGETABLES. MANAGEMENT REMOVED CHICKEN. SERIOUS VIOLATION 7-38-005(A).

Clean multi-use utensils and single service articles properly stored: no reuse of single service articles

Inspector notes: MUST NOT USE PLASTIC GROCERY BAGS AS FOOD CONTAINERS IN COOLERS AND FREEZERS. MUST USE FOOD GRADE DISPOSABLE PLASTIC BAGS OR WASHABLE CONTAINERS.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector notes: MUST NOT USE CARDBOARD AS LINER FOR SHELVING IN THE KITCHEN.

Food and non-food contact equipment utensils clean, free of abrasive detergents

Inspector notes: ALL INTERIOR AND EXTERIOR OF ALL COOLERS, COOKING EQUIPMENT FOUND DIRTY WITH GREASE AND FOOD DEBRIS. MUST CLEAN AND MAINTAIN.

Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used

Inspector notes: FLOOR BEHIND BOX FREEZER WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN.

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector notes: PEELING PLASTER AND PAINT ON THE CEILING INSIDE THE EMPLOYEE WASHROOM. MUST REPAIR.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector notes: INOPERABLE VENTILATION IN THE EMPLOYEE WASHROOM. MUST REPAIR.

Refrigeration and metal stem thermometers provided and conspicuous

Inspector notes: INACCURATE INTERNAL THERMOMETER IN THE COOKS LINE THREE DOOR COOLER MUST BE REPLACED.

Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored

Inspector notes: ALL STORED ITEMS IN THE REAR OUTDOOR WALKWAY IE: SHELVING WITH SLOW COOKER, COFFEE POT, OTHER ASSORTED STORED ITEMS MUST BE REMOVED. ALL PIGEON DROPPINGS ON THE GROUND AND WALLS IN THIS SAME AREA MUST BE REMOVED.

Oct 20, 2017

Reinspection

1 minor violation.

View 1 violation

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector notes: NOTED TORN RUBBER GASKET AT THE DOORS OF SERVICE COOLER AT THE REAR KITCHEN PREP. INSTRUCTED TO REPAIR AND MAINTAIN OR REPLACE

Oct 11, 2017

License

4 minor violations.

View 4 violations

Adequate number, convenient, accessible, designed, and maintained

Inspector notes: NOTED NO HAND WASH SINK AT THE FRONT PREP AREA SERVING LINE. INSTRUCTED TO HAVE A HAND WASH SINK WITH HOT AND COLD RUNNING WATER.

Food and non-food contact surfaces properly designed, constructed and maintained

Inspector notes: NOTED TORN RUBBER GASKET AT THE DOORS OF SERVICE COOLER AT THE REAR KITCHEN PREP. INSTRUCTED TO REPAIR AND MAINTAIN OR REPLACE

Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods

Inspector notes: NOTED PEELING PAINT ON CEILING OF REAR PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

Ventilation: rooms and equipment vented as required: plumbing: installed and maintained

Inspector notes: NOTED LEAKING FAUCET AT THE UTILITY SINK. INSTRUCTED TO REPAIR AND MAINTAIN.

Frequently Asked Questions

When was The Family House last inspected?

The most recent health inspection at The Family House on file is from Jan 22, 2018. The public record contains three inspections in total.

What is the most common violation at The Family House?

Across the inspection record, “food and non-food contact surfaces properly designed” has been cited three times, more than any other issue at The Family House.

Has The Family House's inspection record improved over time?

No. Recent inspections at The Family House have averaged around 11 violations per visit, up from roughly two earlier in the record.

What does a medium risk rating mean?

A medium risk rating at The Family House means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

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