Swissotel - Concourse Level — Geneva
Last inspected: Mar 27, 2025
90
Score
Public records show 19 inspections at Swissotel - Concourse Level — Geneva stretching back to 2011. The newest entry in the record is dated Mar 27, 2025. Low risk means the most recent visit produced few or no significant findings.
Recent inspections have turned up roughly the same number of issues each time, hovering near three violations per visit.
“Food and non-food contact equipment utensils clean” comes up most often, recorded six times in the inspection record.
Restaurants in Chicago average 81, so Swissotel - Concourse Level — Geneva is doing better than most peers. There isn't much in the file that would give a customer pause.
19
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Mar 27, 2025
Routine
2 minor violations.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE HANDWASHING SIGNAGE AT THE HANDWASHING SINK IN THE ROOM SERVICE WAIT AREA.
10
Allergen training as required
Inspector notes: NO ALLERGEN TRAINING ON SITE FOR ALL CITY OF CHICAGO FOOD MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.
58
90
Apr 10, 2024
Routine
7 minor violations.
View 7 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED PAPER TOWEL DISPENSER IN DISREPAIR IN THE DISHWASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WET MOP STORED IN THE BUCKET IN THE DISHWASHING AREA. INSTRUCTED TO HANG MOPS AFTER USE
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED LOW LIGHTING INSIDE OF MAIN WALK-IN COOLER. INSTRUCTED TO PROVIDE SUFFICIENT LIGHTING AND MAINTAIN.
56
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED DISH RACKS STORED ON THE FLOOR IN THE DISHWASHING ROOM. INSTRUCTED TO ELEVATE DISH RACKS AT LEAST 6 INCHES ABOVE THE FLOOR TO PROTECT FROM CONTAMINATION.
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED TORN GASKETS ON THE INSIDE OF THREE DOOR COOLER IN THE KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING. MUST REMOVE OR PROVIDE SHELVING THAT IS FREE OF UNNECESSARY CREVICES AND DESIGNED/CONSTRUCTED TO BE EASILY CLEANABLE.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED SPILLED FOOD DEBRIS AT THE BOTTOM OF REACH-IN FREEZER AT THE END OF COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN.
49
70
Dec 4, 2023
Reinspection
No violations found.
100
Sep 13, 2023
Routine
2 critical violations. 3 minor violations.
View 5 violations
No bare hand contact with rte food or a pre-approved alternative procedure properly allowed
Inspector notes: Observed a food runner handling ready-to-eat foods ( bread slices, balls of butter..) with bare hands, instructed mgr not to allow staff to handle such foods with bare hands. Priority violation 7-38-010.
9
Food-contact surfaces: cleaned & sanitized
Inspector notes: Inadequate dish washing facilities, found high temp conveyer dish machine not sanitizing aft final rinse, utensils surface temp at final rinse was at 146f. instructed manager to provide proper final rinse temperature at dish surface. Priority violation 7-38-025.
16
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Slow drainage noted at employees cafeteria dish room hand wash sink. instructed to repair and maintain.
10
Non-food/food contact surfaces clean
Inspector notes: Ice maker interior surfaces not clean, an orange film noted at upper interior surfaces. soda fountain dispensers not clean inside at employees cafeteria. instructed to clean and maintain.
49
Adequate ventilation & lighting; designated areas used
Inspector notes: Inadequate lighting noted in several walk-in coolers at main kitchen and dock area. instructed to provide more lighting.
56
64
Jul 20, 2022
Routine
1 critical violation. 2 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HOT RUNNING WATER AT PREP AREA AND DISHWASHING AREA HANDWASHING SINKS. TEMPERATURE OF WATER WAS 79.1 T0 79.3F AT THE TIME OF INSPECTION. INSTRUCTED TO HAVE HOT AND COLD RUNNING WATER AT A MINIMUM TEMPERATURE OF 100F AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C)
10
Food properly labeled; original container
Inspector notes: OBSERVED CRUSHED PEPPER OUT OF THE ORIGINAL CONTAINERS AND IN CONTAINERS BY THE PREP STATION WITHOUT LABEL CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.
37
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED A BURNT OUT LIGHT BULB IN THE MAIN PREP LINE. INSTRUCTED TO REPLACE
56
78
Oct 7, 2021
Routine
No violations found.
100
Oct 8, 2020
Routine
No violations found.
100
Feb 8, 2019
Routine
3 major violations. 4 minor violations.
View 7 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED FACILITY WITH A BODILY FLUID SPILL KIT AND NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. NECESSARY ITEMS AT A MINIMUM MUST INCLUDE BUT ARE NOT LIMITED TO GLOVES, FACE MASKS, DISPOSABLE MOPS, AND APPROPRIATE SANITIZER. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN A PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
5
Consumer advisory provided for raw/undercooked food
Inspector notes: OBSERVED MENU WITH A DISCLOSURE STATEMENT AND NO REMINDER ON THE MENU FOR RAW OR UNCOOKED ANIMAL-BASED FOOD ITEMS. INSTRUCTED TO PROVIDE BOTH DISCLOSURE STATEMENT AND REMINDER ON THE MENU. INFORMED MANAGER THAT CONSUMER ADVISORY SIGNAGE MUST ALSO BE POSTED IN PLAIN VIEW OF CUSTOMER. INSTRUCTED TO MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
25
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED ALL AUTOMATIC SOAP DISPENSERS IN THE WOMEN?S RESTROOM LOCATED ON L4 NOT OPERATING. TWO BOTTLES LABELED ?SHOWER GEL? WERE PROVIDED. INSTRUCTED TO REPAIR ALL DISPENSERS AND PROVIDE HANDSOAP AT EACH DISPENSING STATION.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE WOMEN'S RESTROOM ON L4 NEAR THE TWO SHOWERS. INSTRUCTED TO REPAIR OR REPLACE TILES TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED A MISSING LIGHT-BULB IN THE REFRIGERATOR UNIT IDENTIFIED AS "K2" IN THE KITCHEN PREP AREA. INSTRUCTED TO REPLACE BULB AND MAINTAIN LIGHTING IN THE UNIT.
56
Allergen training as required
Inspector notes: OBSERVED NO FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING.
58
61
Feb 27, 2018
Routine
6 minor violations.
View 6 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL.
30
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: CLEAN FOOD UTENSILS STORED IN STANDING WATER, INSTRUCTED TO KEEP IN A CLEAN DRY SURFACE.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: TOWELS/ WIPING CLOTHS WITH LOOSE THREADS USED IN KITCHEN, INSTRUCTED TO USE ONES WITHOUT LOOSE THREADS
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MEAT SLICER NOT CLEANED BEHIND BLADE, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: GENEVA WALK-IN COOLER WITH DAMAGED PLATE WALLS. INSTRUCTED TO REPLACE.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: INADEQUATE LIGHTING IN PRODUCE WALK-IN COOLER. INSTRUCTED TO PROVIDE.
36
74
Apr 12, 2017
Reinspection
No violations found.
100
Apr 5, 2017
Routine
1 minor violation.
View 1 violation
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED 80 SMALL FLIES ON THE WALLS AND CEILINGS LOCATED IN THE PASTRY FOOD PREP AREA AND IN THE DISH WASHING AREA. INSTRUCTED TO CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020.
18
95
Aug 22, 2016
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Above violation still remaining(Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be repaired/replaced).
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Above violation still remaining(Walk in cooler shelving/racks not clean, need detailed cleaning(crevices).
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Above violation still remaining(Floors in kitchen prep area, and by dish machine areas, need re-grouting).
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Above violation still remaining(Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced).
35
82
Aug 12, 2016
Routine
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: Found/observed live fruit flies(gnats)15 in bar area, and in rear kitchen area, by rear storage roonm (20 ).Citation issued 7-38-020 Serious violation.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be repaired/replaced. Caulk around exposed hand sinks in kitchen prep areas, shall be repaired/replaced.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Non food contact surfaces of cooking equipment, sides of stove/ovens not clean, need detailed cleaning. Walk in cooler shelving/racks not clean, need detailed cleaning.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Floors in kitchen prep area by dish machine areas not clean, need detailed cleaning(corners). Floors in kitchen prep area, and by dish machine areas, need re-grouting.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced.
35
78
Oct 6, 2015
Routine
2 minor violations.
View 2 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REMOVE EXCESS DUST ACCUMULATION IN THE CEILING VENTS AT THE GENEVA KITCHEN AREA.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR LOOSE HAND SINK FAUCET IN THE GENEVA LINE PREP AREA.
38
90
Nov 20, 2014
Routine
3 minor violations.
View 3 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: PLASTIC DIPOSABLE CUPS USED AS A SPICE CONTAINER, INSTRUCTED TO USE PROEPR CONTAINERS THAT CAN BE WASHED.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: SNEEZE GUARD NOT ADEQUATE AT SELF-SERVICE PASTRIES AND CUT FRUITS DISPLAY COUNTER. INSTURCTED TO INSTALL.
32
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: INADEQUATE LIGHTING INSIDE WALK-IN COOLER #(K53), INSTRUCTED TO PROVIDE.
36
86
Feb 10, 2014
Routine
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: BOTTOM SHELF OF STAND UP COOLER NOT CLEAN, FOOD DEBRIS NOTED, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAKY PIPE UNDER HAND SINK NEXT TO BALLROOM, INSTRUCTED TO REPAIR AND MAINTAIN.
38
86
Sep 16, 2013
Routine
1 minor violation.
View 1 violation
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST PROVIDE WORKING LIGHT BULBS AT THE K-22 AND K-24 COOLERS.
36
95
Oct 16, 2012
Routine
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: BULK FOOD CONTAINER MISSING LABELS, INSTRUCTED TO LABEL
30
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALL COVERINGS NOT MOUNTED PREOPERLY NEXT TO 3-COMP SINK, INSTRUCTED TO SEAL.
35
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MOPS AND BROOMS ARE KEPT TOO CLOSE TO CLEAN UTENSILS, INSTRUCTED TO KEEP A WAY. FLY TRAP INSTALLED ABOVE 3-COMP SINK, INSTRUCTED TO REMOVE.
41
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: ICE SCOOP STORED OVER ICE CUBES AT BAR AREA, INSTRUCTED TO STORE OFF CUBES.
42
82
Mar 9, 2011
Routine
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: All food not stored in the original container shall be stored in properly labeled containers. BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL CLEARLY.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. ICE SCOOP HOLDER NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. ICE BUILD-UP AROUND COOLING UNIT INSIDE WALK-IN FREEZER, INSTRUCTED TO REMOVE.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. FAN COVERS, COOLER DOOR GASKETS AND BOTTOM SHELVES OF DRAWER COOLERS NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
33
82
Frequently Asked Questions
When was Swissotel - Concourse Level — Geneva last inspected?
The most recent health inspection at Swissotel - Concourse Level — Geneva on file is from Mar 27, 2025. The public record contains 19 inspections in total.
What is the most common violation at Swissotel - Concourse Level — Geneva?
Across the inspection record, “food and non-food contact equipment utensils clean” has been cited six times, more than any other issue at Swissotel - Concourse Level — Geneva.
Has Swissotel - Concourse Level — Geneva's inspection record improved over time?
Results have been roughly steady. Inspections at Swissotel - Concourse Level — Geneva have averaged around three violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Swissotel - Concourse Level — Geneva means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Swissotel - Concourse Level — Geneva inspected?
Based on the inspection history on file, Swissotel - Concourse Level — Geneva is inspected roughly once per year on average.
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