Sugar Factory
Last inspected: Jan 22, 2026
90
Score
Inspectors have visited Sugar Factory 20 times, with records going back to 2016. On Jan 22, 2026, the health department conducted the most recent visit. Low risk means the most recent visit produced few or no significant findings.
Performance has remained roughly level over recent inspections, averaging near two violations each time.
The pattern that stands out is “physical facilities installed, maintained & clean”, which has been cited 12 times.
That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. The full picture is one of consistent compliance.
20
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jan 22, 2026
Complaint
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOOR TILES IN POOR REPAIR (LOW GROUT) AT DISHWASH AND PREP AREA. INSTRUCTED MANAGER MUST REGROUT FLOOR TILES WHERE NEEDED.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED SOME CEILING LIGHT BULBS NOT WORKING AT DISHWASH AND PREP AREA. INSTRUCTED MUST REPLACE WITH WORKING CEILING LIGHT BULBS.
56
90
Jun 10, 2025
Reinspection
No violations found.
100
Jun 6, 2025
Routine
1 critical violation. 2 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED PREP AREA HAND WASHING SINK REACH A MAXIMUM TEMPERATURE OF 96 F. BEFORE RAPIDLY DROPPING DOWN TO A TEMPERATURE OF 80 F. INSTRUCTED MANAGER TO ENSURE ALL HAND WASHING SINKS PROVIDE AND MAINTAIN A MINIMUM HOT TEMPERATURE OF 100 F AND A MAXIMUM HOT WATER TEMPERATURE OF 120 F. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
10
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED HAND WASHING SINK IN BAR AREA TO BE SLOW DRAINING. INSTRUCTED MANANAGER TO SERVICE HAND WASHING SINK.
51
All food employees have food handler training
Inspector notes: OBSERVED EXPIRED FOOD HANDLER CERTIFICATES ON SITE. INSTRUCTED MANAGER TO ENSURE ALL FOOD HANDLER CERTIFICATES ARE UP TO DATE.
57
78
Apr 30, 2024
Routine
2 critical violations. 2 minor violations.
View 4 violations
Proper cold holding temperatures
Inspector notes: OBSERVED IMPROPER TEMPERATURE OF TCS FOODS SUCH AS 2# SLICED TOMATOES 69.2F, 4# OF SLICED DELI HAM MEAT 58.6F, 3# CHICKEN 58.4F, ,4 PCS CHEESECAKE 68.9F, 3 POUNDS OF ASSOSRTED (CEASAR, RANCH) SALAD DRESSING AT 68.6F, 2# PICO DE GALLO AT62.6F. 10# ASSORTED CHEESES 72.6F MANAGER DISCARDED PRODUCT. MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW. APPX 23# DISCARDED WITH COST OF $300.00 PRIORITY VIOLATION 7-38-005 CITATION ISSUED
22
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: OBSERVED COLD HOLDING UNITS IN REAR PREP AT AN IMPROPER COLD HOLDING TEMPERATURE OF 69.2F AND 72.5F DURING THE INSPECTION. INSTRUCTED TO DISCARD ALL TCS FOODS AND DO NOT USE REACH IN COOLER. INSTRUCTED COLD HOLDING UNIT MUST MAINTAIN A PROPER COLD HOLDING TEMPERATURE OF 41F OR BELOW AT ALL TIMES. COLD HOLDING UNIT WAS NOT TAGGED REPAIR MAN ON SITE, RESET COMPRESSOR COOLERS NOW AT 39.4F & 40.4F PRIORITY VIOLATION. 7-38-005. CITATION ISSUED
33
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED HANDWASHING SINK IN REAR PREP LEAKING, INSTRUCTED TO REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED BROKEN FLOOR TILE AT DISHWASHER STATION, INSTRUCTED TO REPAIR AND MAINTAIN.
55
67
Oct 20, 2023
Complaint
3 minor violations.
View 3 violations
Food properly labeled; original container
Inspector notes: Bulk food container ( flour ) not labeled, instructed to label.
37
Wiping cloths: properly used & stored
41
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Using garbage bags as a barrier at dish washing area between soiled and clean dishes. instructed to use durable material.
47
86
Feb 8, 2023
Complaint
2 minor violations.
View 2 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: GASKETS ON THE 2 DOOR COOLERS IN THE EXPEDITE AREA AND NEXT TO THE ICE CREAM STATION IN THE BACK PREP AREA IS DAMAGED AND/OR MISSING. FACILITY MUST REPLACE DAMAGED/MISSING GASKETS.
47
Physical facilities installed, maintained & clean
Inspector notes: COUNTER UNDER CONVEYOR OVEN ON COOKLINE IS SOILED WITH FOOD DEBRIS. FACILITY MUST CLEAN AND MAINTAIN UNDER KITCHEN EQUIPMENT.
55
90
Dec 19, 2022
Routine
No violations found.
100
Aug 12, 2022
Routine
4 minor violations.
View 4 violations
In-use utensils: properly stored
Inspector notes: Ice buckets stored on floor, instructed to keep elevated off floor ( 6").
43
Physical facilities installed, maintained & clean
Inspector notes: Dust build-up at kitchen ceiling vents, instructed to clean and maintain.
55
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Leaky drain pipe under hand sink at dish washing area, instructed to repair and maintain.
10
In-use utensils: properly stored
Inspector notes: Ice scoops stored on top of dusty ice maker, Instructed to keep in a clean holder.
43
82
Oct 18, 2021
Complaint
1 major violation. 4 minor violations.
View 5 violations
Previous core violation corrected
Inspector notes: PREVIOUS CORE VIOLATIONS FROM 4/21/2021 REPORT #2500518 NOT CORRECTED: VIOLATION #55 (6-501.12) OBSERVED FOOD DEBRIS UNDERNEATH EQUIPMENT IN BAR AREA. INSTRUCTED MANAGEMENT TO CLEAN AND MAINTAIN FLOORS ALONG WALL BASE AND UNDERNEATH EQUIPMENT. MUST CORRECT PREVIOUS CORE VIOLATIONS. PRIORITY FOUNDATION 7-42-090.
60
Non-food/food contact surfaces clean
Inspector notes: FOUND OLD DRIED AND DISCOLORED MEAT DEBRIS ON NON-FOOD CONTACT PARTS OF THE MEAT SLICER. MUST DETAIL CLEAN AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A LEAK COMING FROM UNDERNEATH THE ICE MACHINE LOCATED NEXT TO THE SODA BOXES. MUST REPAIR.
51
Physical facilities installed, maintained & clean
Inspector notes: FOUND HEAVY DUST BUILD UP ON THE WALLS OF THE SILVERWARE ROLLING ROOM. MUST CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: FOUND TILES MISSING GROUT THROUGHOUT THE REAR DISH AREA AND HALLWAY BETWEEN THE REAR DISH AREA AND THE DINING ROOM. MUST REGROUT TILES AND MAINTAIN.
55
74
Apr 21, 2021
Routine
3 minor violations.
View 3 violations
Food properly labeled; original container
Inspector notes: OBSERVED BULK FOOD CONTAINERS ON PREMISES NOT LABELED WITH COMMON NAME (FLOUR, SUGAR, ETC). INSTRUCTED TO PROVIDE THE COMMON NAME ON BULK CONTAINERS TO PROPERLY IDENTIFY FOOD ITEM.
37
Non-food/food contact surfaces clean
Inspector notes: OBSERVED HEAVY GREASE BUILDUP INSIDE THE THREE FRYERS LOCATED ON THE COOKS LINE. INSTRUCTED MANAGEMENT TO CLEAN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS UNDERNEATH EQUIPMENT IN BAR AREA. INSTRUCTED MANAGEMENT TO CLEAN AND MAINTAIN FLOORS ALONG WALL BASE AND UNDERNEATH EQUIPMENT.
55
86
May 17, 2019
Reinspection
3 minor violations.
View 3 violations
Plumbing installed; proper backflow devices
Inspector notes: Violation Codes: 5-205.15. Inspector Comments: OBSERVED THE LEFT AND CENTER HANDWASH SINKS IN THE MEN'S TOILET ROOM ARE OUT OF ORDER AT THIS TIME (TURNED OFF). MUST REPAIR AND MAINTAIN.
51
Adequate ventilation & lighting; designated areas used
Inspector notes: Violation Codes: 6-501.14. Inspector Comments: - OBSERVED AN EXCESSIVE ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE EXHAUST VENTS IN THE KITCHEN, AND EXPEDITION LINE. OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE TOILET ROOMS' EXHAUST VENTILATIONS. OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE EXTERIOR COOLER CONDENSER EXHAUST VENTILATION IN THE ROOM ADJACENT TO THE PREP AREA. MUST DETAIL CLEAN AND MAINTAIN.
56
All food employees have food handler training
Inspector notes: Violation Codes: 2-102.13. Inspector Comments: OBSERVED SOME OF THE FOOD HANDLER CERTIFICATES MISSING. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES AND MAINTAIN RECORDS ON SITE.
57
86
May 9, 2019
Complaint
2 critical violations. 4 major violations. 5 minor violations.
View 11 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: - OBSERVED THE LOW TEMP DISH MACHINE BEING USED WITHOUT ANY SANITIZER (0.0PPM) AT TIME OF INSPECTION. FACILITY CORRECTED VIOLATION ON SITE BY PROVIDING A CHLORINE SANITIZER FOR THE DISH MACHINE (100PPM). PRIORITY VIOLATION#:7-38-005. CITATION ISSUED.
16
Proper cold holding temperatures
Inspector notes: - OBSERVED 80# OF ALFREDO SAUCE (DATED 5/7/19) IN THE WALK IN COOLER HELD AT IMPROPER TEMPERATURES (59.8F-62.3F). MUST COLD HOLD ALL TCS FOODS AT 41F OR BELOW. FACILITY CORRECTED VIOLATION ON SITE BY DISCARDING THE SAUCE WITH A REPORTED VALUE OF $500.00. PRIORITY VIOLATION#:7-38-005. CITATION ISSUED.
22
Previous core violation corrected
Inspector notes: - OBSERVED PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM THE LAST INSPECTION ON 1/10/19. THE VIOLATIONS STATE: "OBSERVED HANDWASH AND 1 COMPARTMENT SINKS THROUGHOUT THE FACILITY WITH SLIGHT LEAKS AT THE FAUCET. MUST REPAIR. OBSERVED SLIGHT LEAKS COMING FROM UNDER THE BAR DISH MACHINE AND THE HOT WATER TANK. MUST REPAIR AND MAINTAIN. OBSERVED MISSING CEILING TILE IN THE DISH MACHINE AREA. MUST REPLACE. OBSERVED A HOLE IN THE WALL BY THE HOT WATER TANK. MUST REPAIR AND MAINTAIN." MUST CORRECT ALL VIOLATIONS. PRIORITY FOUNDATION VIOLATION#:7-42-090. CITATION ISSUED.
60
Adequate handwashing sinks properly supplied and accessible
Inspector notes: - OBSERVED NO PAPER TOWELS AVAILABLE AT THE BAR HANDWASH SINK AT TIME OF INSPECTION. FACILITY CORRECTED VIOLATION ON SITE BY PROVIDING PAPER TOWELS AT THE BAR HANDWASH SINK. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). SEE ABOVE VIOLATION FOR CITATION.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: - OBSERVED NO SOAP AVAILABLE AT THE BAR HANDWASH SINK AT TIME OF INSPECTION. FACILITY CORRECTED VIOLATION ON SITE BY PROVIDING SOAP AT THE BAR HANDWASH SINK. PRIORITY FOUNDATION VIOLATION#:7-38-030 (C). CITATION ISSUED.
10
Food-contact surfaces: cleaned & sanitized
Inspector notes: - OBSERVED AN EXCESSIVE ACCUMULATION OF A THICK BLACK SLIMY SUBSTANCE ON THE INTERIOR OF THE ICE MACHINE USED FOR HUMAN CONSUMPTION. MUST REMOVE SUBSTANCE, DETAIL CLEAN/HAVE SERVICED, SANITIZE AREA, AND MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION#:7-38-005. CITATION ISSUED.
16
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: - MUST INVERT THE PRESET GLASSWARE AT THE DINING TABLES TO PREVENT POTENTIAL SOURCES OF CONTAMINATION. -
44
Plumbing installed; proper backflow devices
Inspector notes: - OBSERVED THE LEFT AND CENTER HANDWASH SINKS IN THE MEN'S TOILET ROOM ARE OUT OF ORDER AT THIS TIME (TURNED OFF). MUST REPAIR AND MAINTAIN. -
51
Physical facilities installed, maintained & clean
Inspector notes: - OBSERVED CARDBOARD BEING USED AS FLOOR MATS IN THE FOOD PREP AREAS. MUST REMOVE AND PROVIDE FLOOR MATS THAT ARE A NON-ABSORBENT, NON-CORROSIVE, SMOOTH, EASILY CLEANABLE MATERIAL. -
55
Adequate ventilation & lighting; designated areas used
Inspector notes: - OBSERVED AN EXCESSIVE ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE EXHAUST VENTS IN THE KITCHEN, AND EXPEDITION LINE. OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE TOILET ROOMS' EXHAUST VENTILATIONS. OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE EXTERIOR COOLER CONDENSER EXHAUST VENTILATION IN THE ROOM ADJACENT TO THE PREP AREA. MUST DETAIL CLEAN AND MAINTAIN. -
56
All food employees have food handler training
Inspector notes: - OBSERVED SOME OF THE FOOD HANDLER CERTIFICATES MISSING. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES AND MAINTAIN RECORDS ON SITE. -
57
39
Jan 17, 2019
Reinspection
4 minor violations.
View 4 violations
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED VARIOUS EQUIPMENT AND ARTICLES STORED DIRECTLY ON THE FLOOR IN THE FOLLOWING AREAS: THE WALK IN FREEZER, THE HOT WATER TANK ROOM, THE BAR, AND IN THE LIQUOR STORAGE ROOM. MUST REMOVE AND STORE ALL EQUIPMENT AND ARTICLES 6" OFF THE FLOOR ON SHELVING THAT PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING IN THE FOOD PREP AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED HANDWASH AND 1 COMPARTMENT SINKS THROUGHOUT THE FACILITY WITH SLIGHT LEAKS AT THE FAUCET. MUST REPAIR. OBSERVED SLIGHT LEAKS COMING FROM UNDER THE BAR DISH MACHINE AND THE HOT WATER TANK. MUST REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A MISSING CEILING TILE IN THE DISH MACHINE AREA. MUST REPLACE. OBSERVED A HOLE IN THE WALL BY THE HOT WATER TANK. MUST REPAIR AND MAINTAIN.
55
82
Jan 10, 2019
Routine
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
Food separated and protected
Inspector notes: OBSERVED OUTSIDE OF THE BAR AREA OPEN BUCKETS OF CANDY NOT PROTECTED FROM CONTAMINATION. MUST PROVIDE BARRIERS TO PROTECT EXPOSED FOOD FROM PUBLIC AND OTHER SOURCES OF CONTAMINATION. FACILITY CORRECTED VIOLATION ON SITE BY PROVIDING TIGHT FITTING LIDS FOR ALL OPEN AND EXPOSED FOODS. PRIORITY VIOLATION:7-38-005. CITATION ISSUED.
15
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED THE DISH MACHINES IN THE REAR PREP AND THE BAR AREAS UNABLE TO AUTOMATICALLY DISPENSE AN ADEQUATE CONCENTRATION OF SANITIZING SOLUTION AT TIME OF INSPECTION. MUST REPAIR AND MAINTAIN. FACILITY HAS A LARGE 3 COMPARTMENT SINK ON SITE TO PROVIDE ADEQUATE WASH, RINSE, AND SANITIZE PROCEDURES AT THIS TIME. PRIORITY FOUNDATION VIOLATION#:7-38-025. CITATION ISSUED.
48
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED PINK AND BLACK SLIMY SUBSTANCES ON THE INTERIOR OF BOTH ICE MACHINES AND DRIPPING ONTO THE ICE USED FOR HUMAN CONSUMPTION. MUST REMOVE SUBSTANCE, DETAIL CLEAN, SANITIZE, AND MAINTAIN. PRIORITY FOUNDATION VIOLATION#:7-38-005. CITATION ISSUED.
16
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED VARIOUS EQUIPMENT AND ARTICLES STORED DIRECTLY ON THE FLOOR IN THE FOLLOWING AREAS: THE WALK IN FREEZER, THE HOT WATER TANK ROOM, THE BAR, AND IN THE LIQUOR STORAGE ROOM. MUST REMOVE AND STORE ALL EQUIPMENT AND ARTICLES 6" OFF THE FLOOR ON SHELVING THAT PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING IN THE FOOD PREP AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED HANDWASH AND 1 COMPARTMENT SINKS THROUGHOUT THE FACILITY WITH SLIGHT LEAKS AT THE FAUCET. MUST REPAIR. OBSERVED SLIGHT LEAKS COMING FROM UNDER THE BAR DISH MACHINE AND THE HOT WATER TANK. MUST REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A MISSING CEILING TILE IN THE DISH MACHINE AREA. MUST REPLACE. OBSERVED A HOLE IN THE WALL BY THE HOT WATER TANK. MUST REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED EXCESS TRASH AND FOOD DEBRIS UNDER THE BOOTH CLOSET TO THE KITCHEN. MUST REMOVE TRASH AND DEBRIS, DETAIL CLEAN, AND MAINTAIN.
55
55
Jul 5, 2018
Reinspection
No violations found.
100
Jun 27, 2018
Complaint
8 minor violations.
View 8 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED ACCUMULATED FOOD BUILD UP INSIDE PREP AREA FLOOR DRAINS. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ALL FLOOR DRAINS AND MAINTAIN.
34
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED SOME REACH IN COOLERS DOOR RUBBER GASKETS RIPPED OR MISSING AT PREP AREA ALSO OBSERVED PREP AREA CUTTING BOARD SURFACES PITTED/STAINED. INSTRUCTED MANAGER TO REPLACE OR REPAIR ALL DAMAGED DOOR RUBBER GASKETS ALSO MUST REPLACE PITTED PREP AREA CUTTING BOARDS.
32
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED CHICKEN TENDERS AT 85.0 F AND CHICKEN WINGS AT 79.2 F, BOTH ITEMS WERE HELD ON TOP OF PREP AREA 1-DOOR REACH IN COOLER. INSTRUCTED MANAGER POTENTIALLY HAZARDOUS FOODS MUST BE HELD AT 40 F OR BELOW IF HELD COLD. ALL OUT OF TEMPERATURE POTENTIALLY HAZARDOUS FOODS VOLUNTARILLY DISCARDED AT THIS TIME. CRITICAL VIOLATION 7-38-005(A).
3
Food protected during storage, preparation, display, service and transportation
Inspector notes: OBSERVED THICK BLACK SLIME/DIRT BUILD UP INSIDE ICE MACHINES DRIPPING INTO ICE, ICE USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER MUST CLEAN AND SANITIZE INTERIOR OF BOTH ICE MACHINES. ALL ICE INSIDE ICE MACHINES VOLUNTARILLY DISCARDED AT THIS TIME. SERIOUS VIOLATION 7-38-005(A).
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED 10 LIVE SMALL FLIES ON WALLS ABOVE ENTRANCE TO WASHROOMS AND 20 LIVE SMALL FLIES ON WALLS AND CEILING TILES AT PREP AND DISHWASH AREAS. INSTRUCTED MANAGER TO REMOVE ALL INSECT ACITIVY BY DATE OF REINSPECTION. ADVISED TO CALL PEST CONTROL OPERATOR FOR SERVICE. SERIOUS VIOLATION 7-38-020.
18
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: SOME BULK CONTAINERS NOT LABELED IN PREP AREA. INSTRUCTED MANAGER ALL BULK CONTAINERS MUST BE LABELED.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED ACCUMULATED FOOD/DIRT BUILD UP ON LOWER SIDE OF DISHMACHINE DRAINBOARDS. MUST CLEAN LOWER SIDES OF DISHMACHINE DRAINBOARDS AND MAINTAIN.
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: PREP AREA HANDWASH BOWL HOT WATER PRESSURE LOW ALSO DIPPER WELL FACUET TOO SHORT. INSTRUCTED MANAGER TO INCREASE HOT WATER PRESSURE AT PREP AREA HANDWASH BOWL ALSO MUST HAVE AIR GAP BETWEEN DIPPER WELL FAUCET AND WATER LINE.
38
67
Aug 18, 2017
Complaint
4 minor violations.
View 4 violations
Facilities to maintain proper temperature
Inspector notes: FACILITY NOT MAINTAINING PROPER COOLING TEMPERATURE. FOUND PREP COOLER AIR TEMPERATURE AT 58.3F. COOLER IS USED TO STORED PERISHABLES. INSTRUCTED TO KEEP ALL COOLERS TEMPERATURE AT 40F OR LOWER. CRITICAL CITATION ISSUED 7-38-005(A) COOLER IS TAGGED NOT ALLOWED TO USE MUST CONTACT THE OFFICE OF CDPH WHEN REPAIRED.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND THE FOLLOWING FOOD ITEMS STORED AT IMPROPER TEMPERATURE AT SAID COOLER. 6 LBS OF COOKED CHICKEN AT 57.4, 3 LBS OF COOKED SAUSAGE AT 56.5, INSTRUCTED MGR TO KEEP SUCH FOODS STORED AT 40F OR LOWER. CRITICAL CITATION ISSUED 7-38-005(A) FOOD DISCARDED VALUED AT $50.
3
Food protected during storage, preparation, display, service and transportation
Inspector notes: INADEQUATE FOOD PROTECTION. FOUND HEAVY BUILD-UP OF BLACK SLIMY MOLD LIKE SUBSTANCE ALL OVER INTERIOR OF ICE MAKER, INSTRUCTED TO CLEAN AND MAINTAIN. SERIOUS CITATION ISSUED 7-38-005(A) STAFF STARED THE CLEANING PROCESS .
16
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MISSING COVERS FOR BAR ICE BINS ACROSS FROM CUSTOMERS SEATING. INSTRUCTED TO PROVIDE
32
82
Apr 13, 2017
Reinspection
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: TOP LOADING SOFT SERVE ICE CREAM MAKER WITHOUT A WATER SUPPLY ABOVE FOR PROPER WASHING, INSTRUCTED TO INSTALL.
38
95
Apr 6, 2017
Complaint
8 minor violations.
View 8 violations
Sanitizing rinse for equipment and utensils: clean, proper temperature, concentration, exposure time
Inspector notes: LOW TEMP DISH WASHING MACHINE WITH NO SANITIZER AT FINAL RINSE, MACHINE WAS BEING USED DURING INSPECTION. INSTRUCTED PROVIDE PROPER SANITZER CONCENTRATION. CRITICAL CITATION ISSUED 7-38-030. MACHINE IS TAGGED NOT ALLOWED TO USE MUST CONTACT THE OFFICE OF CDPH WHEN REPAIRED.
8
Food protected during storage, preparation, display, service and transportation
Inspector notes: INADEQUATE FOOD PREOTECTION, FOUND SLIMY SURFACES IN ICE MAKER, BOTTLES OF FOOD SAUCES ARE PLACED IN ICE BIN IN BAR THAT'S FOR CONSUMPTION,INTERIOR OF SODA GUN DISPENSERS NOT CLEAN, SLIME AND DIRT NOTED INSIDE. INSTRUCTED TO CLEAN AND NOT TO USE BAR DRINKS ICE FOR COOLING BOTTLES. SERIOUSE CITATION ISSUED 7-38-005(A)
16
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CERTIFIED FOOD SERVICE MANAGER ON SITE NO CERTIFICATE POSTED WHILE HANDLING AND SERVING POTENTIALLY HAZARDOUS FOODS ( CHICKEN , BEEF...) INSTRUCTED TO OBTAIN. SERIOUS CITATION ISSUED 7-38-012.
21
Dish machines: provided with accurate thermometers, chemical test kits and suitable gauge cock
Inspector notes: INACCURATE THERMOMETER FOR HIGH TEMP DISH WASHING MACHINE . NO TEST STRIPS FOR LOW TEMP DISH WASHING MACHINE. INSTRUCTED TO PROVIDE ACCURATE THERMOMETER AND OBTAIN TEST STRIPS. SERIOUS CITAION ISSUED 7-38-030.
22
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: BOTTLES WITH NARROW OPENING USED FOR WATER SERVICE NOT WASHED PREOPERLY, MUST WASH MANNUALY WITH BRSUH OR DISCONTINUE USAGE.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DUST FAN COVERS FOR WALK-IN COOLER, INSTRUCTED TO CLEAN AND MAINTAIN
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: TOP LOADING SOFT SERVE ICE CREAM MAKER WITHOUT A WATER SUPPLY ABOVE FOR PROEPR WASHING, INSTRUCTED TO INSTALL.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: EMPLOYEES KEEPING PERSONAL ITEMS ON PREP TABLE AND SHELVES, INSTRUCTED TO KEEP AWAY.
41
67
Jun 7, 2016
License
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: DETAIL CLEAN THE ICE MACHINE TO REMOVE PINK DISCOLORATION ON INTERIOR SURFACE.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN THE FLOORS UNDER THE COFFEE EQUIPMENT TO REMOVE DEBRIS AND MAINTAIN.
34
90
Frequently Asked Questions
When was Sugar Factory last inspected?
The most recent health inspection at Sugar Factory on file is from Jan 22, 2026. The public record contains 20 inspections in total.
What is the most common violation at Sugar Factory?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited 12 times, more than any other issue at Sugar Factory.
Has Sugar Factory's inspection record improved over time?
Results have been roughly steady. Inspections at Sugar Factory have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Sugar Factory means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Sugar Factory inspected?
Based on the inspection history on file, Sugar Factory is inspected around two times per year on average.
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