Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen
Last inspected: Jan 30, 2025
82
Score
Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen appears in inspection records 26 times, starting in 2010. Inspectors last stopped by on Jan 30, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Inspection results have stayed in a similar range over the last few visits, averaging around five violations each.
Across the inspection history, “walls, ceilings, attached equipment constructed per code” is the issue that surfaces most often, recorded 13 times.
Among Chicago restaurants, this is a fairly standard result. Taken together, the history is a positive one.
26
Inspections
0
Critical latest
0
Major latest
4
Minor latest
Inspection History
Jan 30, 2025
Reinspection
4 minor violations.
View 4 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED POT & PAN HIGH TEMP DISH MACHINE EXCESSIVLY LEAKING FROM PIPES, INSTRUCTED TO REPAIR AND MAINTAIN.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE FOR PROPER DISPOSAL OF SANITARY NAPKINS IN WOMEN WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED & BUBBLING PAINT IN THE CEILING IN THE DISHROOMS ON 2ND & 5TH FLOOR AND CHEMICAL STORAGE AREA IN 2ND FLOOR CHEMICAL STORAGE AREA. NOTED CHEMICAL STORAGE AREA IN DISH ROOM CEILING HAS BLACK MOLD LIKE SUBSTANCE. INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
82
Jan 23, 2025
Routine
1 critical violation. 3 major violations. 5 minor violations.
View 9 violations
Proper cold holding temperatures
Inspector notes: NOTED INTERNAL TEMPERATURES OF THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY FOOD ITEMS INSIDE BANQUEST WALK-IN COOLER TO BE IMPROPER: VARIETY OF SOUP RANGING IN TEMPERATURES FROM 58.7F-61.6F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 15 LBS OF PRODUCTS WORTH $250.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
22
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO PAPER TOWEL IN BOTH DISHROOMS LOCATED IN 2ND FLOOR. INFORMED PERSON IN CHARGE THAT PAPER TOWELS MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. FOOD HANDLER OBTAINED PAPER TOWEL FOR HAND SINK DURING TIME OF INSPECTION PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HANDSINK IN POT& PAN DISH ROOM NOT STOCKED WITH HAND SOAP. INFORMED PERSON IN CHARGE THAT HAND SOAP MUST BE AVAILABLE AT HANDSINKS AT ALL TIMES. FOOD HANDLER OBTAINED HAND SOAP FOR HAND SINK DURING TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF RODENT ACTIVITY ON THE PREMISES. OBSERVED APPROXIMATELY 10 MOUSE DROPPINGS ON THE 5TH FLOOR BANQUEST OF THE REAR STORAGE AREA IN FRONT OF BEVERAGE STORAGE CASE BEHIND THE CHEST FREEZER AND UNDER THE STORAGE SHELVES. ALSO OBSERVED APPROXIMATELY 15 RAT DROPPINGS ON THE 5TH FLOOR NEXT 2 COMPARTMENT SINK ACROSS FROM TEA STORAGE CLOSET. NOTED 3 MOUSE DROPPING AND BIRD FEATHERS OBSERVED IN TEA STORAGE AREA. INSTRUCTED TO CLEAN AND REMOVE ALL RODENT DROPPINGS AND BIRD FEATHERS FROM ALL AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION #7-38-020(A). CITATION ISSUED.
38
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE REACH IN COOLERS IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED POT & PAN DISH MACHINE EXCESSIVLY LEAKING FROM PIPES, INSTRUCTED TO REPAIR ANDMAINTAIN.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE FOR PROPER DISPOSAL OF SANITARY NAPKINS IN WOMEN WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED & BUBBLING PAINT IN THE CEILING IN THE DISHROOMS ON 2ND & 5TH FLOOR AND CHEMICAL STORAGE AREA IN 2ND FLOOR CHEMICAL STORAGE AREA. NOTED CHEMICAL STORAGE AREA IN DISH ROOM CEILING HAS BLACK MOLD LIKE SUBSTANCE. INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED BURNED OUT LIGHT I WALK-IN PASTRY FREEZER, INSTRUCTED TO REPLACE AND MAINTAIN.
56
50
Feb 1, 2024
Reinspection
No violations found.
100
Jan 23, 2024
Routine
2 critical violations. 4 major violations. 6 minor violations.
View 12 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: HOT WATER RINSE AT HIGH TEMPERATURE DISH MACHINE IS LESS THAN 180F AND IS MEASURED AT 130.3F. FACILITY MUST REPAIR UNIT SO THAT HOT RINSE IS MAINTAINED BETWEEN 180-194F. UNIT WAS TAGGED AND HELD FOR INSPECTION. FACILITY MUST REACH OUT TO HEALTH DEPARTMENT AT CDPHFOOD@CITYOFCHICAGO.ORG TO HAVE TAG REMOVED BY A HEALTH INSPECTOR ONCE DISH MACHINE IS PROPERLY REPAIRED. PRIORITY VIOLATION 7-38-025 CITATION ISSUED.
16
Proper cold holding temperatures
Inspector notes: MEASURED IMPROPER COLD HOLDING TEMPERATURES OF GROUND BEEF IN THE WALK-IN COOLER. 10LBS OF GROUND BEEF MEASURED AT 52F. APPROXIMATELY 10LBS OF FOOD WAS DISCARDED AT A TOTAL APPROXIMATE COST OF $40. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
22
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 30 RODENT DROPPINGS IN BANQUET DISH STORAGE AREA AND APPROXIMATELY 6 LIVE ROACHES IN EMPLOYEE KITCHEN. FACILITY MUST ELIMINATE RODENT DROPPINGS AND ROACH INSECTS IN THE FACILITY. PRIORITY FOUNDATION VIOLATION 7-38-020 (a) CITATION ISSUED.
38
Proper date marking and disposition
Inspector notes: PREPARED FOOD (SHREDDED BEEF) IN BANQUET WALK-IN COOLER NOT MARKED WITH A USE-BY/DISCARD DATE. FOOD PREPARED AND HELD IN A FOOD ESTABLISHMENT FOR MORE THAN 24 HOURS MUST BE CLEARLY MARKED TO INDICATE THE DATE OR DAY BY WHICH THE FOOD MUST BE CONSUMED ON THE PREMISES, SOLD, OR DISCARDED WHEN HELD AT A TEMPERATURE OF 41F OR LESS FOR A MAXIMUM OF 7DAYS. APPROXIMATELY 10LBS AT AN APPROXIMATE COST OF $41 DISCARDED ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.
23
Adequate handwashing sinks properly supplied and accessible
Inspector notes: DISPOSABLE PAPER TOWELS MISSING AT DISH AREA HANDSINK. MANAGER PROVIDED WHILE ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-030 (c) CITATION ISSUED.
10
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: AN IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR/TEST STRIPS IS NOT PROVIDED AND READILY ACCESSIBLE FOR MEASURING THE UTENSIL SURFACE TEMPERATURE FOR THE HOT TEMPERATURE DISHWASHER. FACILITY MUST PROVIDE HOT WATER TEMPERATURE-SENSATIVE THERMOMETER/TEST STRIPS. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.
48
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED DELI SLICERS IN DELI PREP AREA SLIGHTLY SOILED WITH FOOD DEBRIS. FACILITY MUST CLEAN AND MAINTAIN.
16
Thermometers provided & accurate
Inspector notes: OBSERVED BROKEN THERMOMETERS AT WALK-IN COOLER NEAR OFFICE. COLD/HOT HOLDING EQUIPMENT USED FOR TIME/TEMPERATURE CONTROL FOR SAFETY SHALL HAVE AT LEAST ONE THERMOMETER IN AN EASILY VIEWED LOCATION.
36
Non-food/food contact surfaces clean
Inspector notes: FAN GUARDS IN THE WALK-IN COOLERS SOILED WITH DUST. FACILITY MUST CLEAN AND MAINTAIN.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: EMPLOYEE RESTROOMS LACKS A COVERED RECEPTACLE FOR DISPOSAL OF FEMININE HYGIENE PRODUCTS. PROVIDE AT LEAST ONE COVERED TRASH RECEPTACLE IN RESTROOM.
53
Physical facilities installed, maintained & clean
Inspector notes: FLOORS AND CEILINGS SOILED WITH DUST, BLACK GRIME, AND FOOD DEBRIS. FACILITY MUST DETAIL CLEAN AND MAINTIAN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED STAGNANT PUDDLE WATER ON THE FLOORS IN THE DISH AREA. FACILITY MUST CLEAN AND MAINTAIN.
55
37
Apr 12, 2023
Reinspection
2 minor violations.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Weak hot and cold water pressure at dish room hand wash sink, instructed to provide adequate
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: No hands washing signs in employees men's toilet room, instructed to provide.
10
90
Apr 11, 2023
Routine
1 critical violation. 3 minor violations.
View 4 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: High temp conveyor dish washing machine not sanitizing at final rinse 130f, instructed manager to provide 180f at final rinse, machine was being used during inspection, machine is tagged not allowed to use, must contact the office of CDPH for tag removal request. Priority violation 7-38-025.
16
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Weak hot and cold water pressure at dish room hand wash sink, instructed to provide adequate pressure.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: No hands washing signs in employees men's toilet room, instructed to provide.
10
Food properly labeled; original container
Inspector notes: Bulk food bins (sugar) not labeled, instructed to label and maintain.
37
74
Jan 26, 2022
Routine
2 minor violations.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NO HAND WASH SIGNS IN EMPLOYEES RESTROOMS,INSTRUCTED TO PROVIDE.
10
Food properly labeled; original container
Inspector notes: SEVERAL BULK FOOD CONTAINERS NOT LABELED ( SUGAR, FLOUR...) INSTRUCTED TO LABEL. SPRAY BOTTLE IN MAIN KITCHEN NOT LABELED, MUST LABEL ALL SPRAY BOTTLES.
37
90
Feb 6, 2020
Routine
2 critical violations. 6 minor violations.
View 8 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: HIGH TEMP DISH WITH FINAL RINSE AT 220F, INSTRUCTED TO KEEP FINAL RINSE NOT EXCEEDING 195F, ALSO FOUND 2 LOW TEMP DISH WASHING MACHINES NOT SANITIZING AT FINAL RINSE, NO CHLORINE REGISTERED AT TEST STRIPS. INSTRUCTED TO PROVIDE PROPER SANITIZER CONCENTRATION AT FINAL RINSE. PRIORITY VIOLATION 7-38-025. BY THE END OF INSPECTION TECH ARRIVED AND IN PROCESS OF REPAIRING MACHINES.
16
Proper cold holding temperatures
Inspector notes: FOUND 30 LBS OF HEAVY CREAM PASTA SAUCE AT 52.4F STORED IN WALK-IN COOLER FROM A DAY BEFORE, INSTRUCTED TO HOLD COLD TCS FOODS AT 41F OR LOWER. PRIORITY VIOLATION 7-38-005, FOOD DISCARDED VALUED AT $50.
22
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NO HANDS WASHING SIGNS IN EMPLOYEES TOILET ROOM, INSTRUCTED TO INSTALL.
10
Proper date marking and disposition
Inspector notes: FOUND SEVERAL FOOD CONTAINER IN WALK-IN COOLER NOT LABELED ( SOUP, COOKED MEATS...), INSTRUCTED TO LABEL. NO CITATION ISSUED
23
Insects, rodents, & animals not present
Inspector notes: FLY TRAPS INSTALLED ABOVE OPEN FOOD CONTAINER, INSTRUCTED TO KEEP AWAY.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: HAND SINK TOO CLOSE TO CLEAN UTENSILS RACK MISSING A SPLASH GUARD, INSTRUCTED TO INSTALL.
47
Physical facilities installed, maintained & clean
Inspector notes: MOLD LIKE FILM NOTED ON WALLS THROUGH OUT MAIN DISH MACHINE ROOM, INSTRUCTED TO ELIMINATE AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: INADEQUATE LIGHTING IN COOKED FOOD WALK-IN COOLER, INSTRUCTED TO PROVIDE.
56
55
Oct 24, 2019
Routine
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CAN OPENER AT PREP TABLE IN MAIN KITCHEN COVERED WITH RUST AND DIRT. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN.
47
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED FLOOR DRAIN UNDERNEATH 3 COMPARTMENT SINK IN MAIN KITCHEN WITH BROKEN, DIRTY CERAMIC COATING. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED TRASH RECEPTACLES IN FEMALE EMPLOYEE TOILET ROOM. INSTRUCTED TO INSTALL AND MAINTAIN.
53
86
Dec 14, 2018
Complaint
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Proper disposition of returned, previously served, reconditioned & unsafe food
Inspector notes: 3-701.11- OBSERVED WHITE, BROWN AND GRAYISH BLUE MOLD LIKE SUBSTANCE ON TOP SURFACE OF THE FOLLOWING ITEMS, STORED IN PROTEIN WALK IN COOLER, WITH OTHER FOODS: 3LBS OF BROWN MUSHROOM SAUCE, $20.00 7LBS OF CREAM SAUCE, $28.00 4LBS CHILI SAUCE, $7.00 INFORMED MANAGER THAT UNSAFE OR SPOILED FOODS SHALL BE DISCARDED. INSTRUCTED MANAGER TO DISCARD SPOILED OR UNSAFE FOODS. MANAGER CORRECTED VIOLATION DURING INSPECTION AND DISCARDED AND DENATURED 14LBS, AT A VALUE OF $55.00 PRIORITY VIOLATION # 7-38-005 CITATION ISSUED.
17
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14 (N)- OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO COMPLY AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
3
Variance obtained for specialized processing methods
Inspector notes: 8-103.11-OBSERVED VACUUM SEALING MACHINE ON SITE AT TIME OF INSPECTION. INFORMED SITE THAT IN ORDER TO USE SAID MACHINE, A HACCP PLAN/VARIANCE MUST BE OBTAINED BY CDPH. MACHINE WAS TAGGED DURING INSPECTION. INSTRUCTED SITE NOT TO USE MACHINE NOR VACUUM SEAL FOODS UNTIL HACCP PLAN/VARIANCE IS SUBMITTED TO CDPH AND APPROVAL GRANTED FROM CDPDH. NO CITATION ISSUED."
32
Allergen training as required
Inspector notes: PA 100-0367- OBSERVED ALLERGEN AWARENESS CERTIFICATE NOT MAINTAINED. INSTRUCTED MANAGER TO OBTAIN ALLERGEN AWARENESS CERTIFICATES.
58
Summary report displayed and visible to the public
Inspector notes: 8-304.11(A)- OBSERVED SUMMARY REPORT FROM 3/30/18 NOT POSTED IN PLAIN VIEW FOR CUSTOMER. INFORMED MANAGER THAT INSPECTION SUMMARY MUST BE POSTED IN PLAIN VIEW OF CUSTOMER. INSTRUCTED MANAGER TO POST INSPECTION SUMMARY MUST BE POSTED IN PLAIN VIEW OF CUSTOMER. MAINTAIN AT ALL TIMES.
61
67
Mar 30, 2018
Routine
3 minor violations.
View 3 violations
Facilities to maintain proper temperature
Inspector notes: FOUND PASTRY WALK IN COOLER NOT MAINTAINED, AMBIENT AIR TEMPERATURE AT 45.0 F, FOUND CREAM CHEESE, HEAVY CREAM, ETC. HELD INSIDE SAID COOLER. INSTRUCTED MANAGER WALK IN COOLER AMBIENT AIR TEMPERATURE MUST BE 40 F OR BELOW. CRITICAL VIOLATION 7-38-005(A).
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND THE FOLLOWING POTENTIALLY HAZARDOUS FOODS HELD AT IMPROPER TEMPERATURE- DEVONSHIRE CREAM AT 45.0 F, CREAM CHEESE AT 45.0 F, WHOLE EGGS AT 46.0 F, EGG YOLKS AT 45.5 F, HEAVY CREAM AT 45.0 F. INSTRUCTED MANAGER POTENTIALLY HAZARDOUS FOODS MUST BE HELD AT 40 F OR BELOW IF HELD COLD. ALL OUT OF TEMPERATURE POTENTIALLY HAZARDOUS FOODS VOLUNTARILLY DISCARDED AT THIS TIME. CRITICAL VIOLATION 7-38-005(A).
3
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUST BUILD UP ON WALLS AT BANQUET PREP AREA. INSTRUCTED MANAGER TO CLEAN WALLS AND MAINTAIN.
35
86
Jul 27, 2017
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOUND GRIME BUILD-UP AT THE SHELVING RACKS INSIDE THE WALK-IN COOLER ACROSS FROM COOLER #29.MUST CLEAN, SANITIZE AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: FOUND PEELING WALL PAPER AT WALLS INSIDE THE LADIES RESTROOM STALLS AND AT THE ENTRY WAY INTO THE RESTROOM. MUST REPAIR AND MAINTAIN. FOUND BROKEN WALL TILE AND HOLE NEXT TO THE DOOR AT WALK-IN COOLER.MUST REPAIR AND MAINTAIN SO AS TO BE SMOOTH AND EASILY CLEANABLE. FOUND ACCUMULATED DUST AT ALL CEILINGS INSIDE ALL WALK-IN COOLERS.MUST CLEAN AND MAINTAIN.
35
90
Jul 29, 2016
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED ACCUMULATED ICE BUILD UP ON WALLS IN BAKERY WALK IN FREEZER. MUST REMOVE ICE BUILD UP AND MAINTAIN.
32
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: EXPOSED HANDWASH BOWL PIPE DRAINING SLOWLY AT TRAY MACHINE ROOM. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN SINK.
38
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: OBSERVED METAL ICE SCOOP IMPROPERLY STORED ON ICE MACHINE.INSTRUCTED MANAGER TO PROVIDE CLEAN CONTAINER FOR ICE SCOOP.
43
86
Nov 17, 2015
Complaint
3 minor violations.
View 3 violations
Facilities to maintain proper temperature
Inspector notes: OBSERVED A 2 DOOR COCA COLA COOLER AT AN INTERNAL TEMPERATURE OF 49.9F AND A 2 DOOR TRAULSEN PREP COOLER AT AN INTERNAL TEMPERATURE OF 52.1F BOTH WITH POTENTIALLY HAZARDOUS FOOD ITEMS STORED INSIDE. INSTRUCTED TO REPAIR AND PROVIDE AN INTERNAL TEMPERATURE 40.0F OR BELOW. CRITICAL VIOLATION 7-38-005(A)
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOOD ITEMS STORED AT IMPROPER TEMPERATURES (10LBS OF COOKED PASTA AT 52.4F VALUED AT APPROXIMATELY $50, 8LBS OF SWEET CREAM AT 48.0F VALUED AT APPROXIMATELY $27, 8 GALLONS OF OPEN RANCH SALAD DRESSING AT 51.5F VALUED AT APPROXIMATELY $70 AND 3 LBS OF SLICED TURKEY AT 52.0F VALUED AT APPROXIMATELY $32) INSIDE OF A TRAULSEN 2 DOOR PREP COOLER OR A 2 DOOR COCA COLA PREP COOLER. MANAGEMENT VOLUNTARILY DISCARDED AND DENATURED 29LBS OF FOOD VALUED AT APPROXIMATELY $179. CRITICAL VIOLATION 7-38-005(A)
3
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED THE WALL/BASEBOARDS UNDER THE SINK AT THE BUS STATION OF THE EMPLOYEE CAFETERIA IN DISREPAIR. INSTRUCTED TO REPAIR AND MAINTAIN THE BASEBOARDS.
35
86
May 21, 2015
Routine
6 minor violations.
View 6 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE INTERIOR AND EXTERIOR OF COOKING EQUIPMENT.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS UNDER SINKS, UNDER THE DISH MACHINE, ALONG WALLS AND THROUGHOUT. DETAIL CLEAN FLOORS IN WALK IN COOLERS AND FREEZERS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALLS UNDER THE POT WASHER IN POOR REPAIR. MUST REPAIR LARGE HOLE AND REPLACE BROKEN WALL TILES. MUST ALSO DETAIL CLEAN DUSTY CEILING TILES AND LIGHT SHIELDS THROUGHOUT. MUST DETAIL CLEAN WALLS UNDER THE POT WASHER AND REMOVE EXCESSIVE FOOD DEBRIS BUILD UP.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST REPLACE THE MISSING LIGHT SHIELD IN WALK IN COOLER # 24.
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST BETTER ORGANIZE CLUTTER IN STORAGE AREAS. STORE ALL ITEMS 6 INCHES OFF THE FLOOR.
41
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: PROVIDE A SANITARY CONTAINER TO STORE ICE DISPENSING UTENSILS AT THE LARGE ICE MACHINE.
43
74
Nov 21, 2014
Routine
3 minor violations.
View 3 violations
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED LIGHT SHIELDS BROKEN INSIDE OF WALK IN COOLER #24 AND #30. INSTRUCTED TO REPLACE AND MAINTAIN LIGHT SHIELDS.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED EXPOSED HAND SINK INSIDE OF THE STAGING ROOM DRAINING SLOWLY. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED WET MOPS STORED IN MOP BUCKETS IN THE PREP AREA AND LARGE DISHROOM. INSTRUCTED TO STORE WET MOPS HANGING OR INVERTED.
41
86
Apr 18, 2014
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED CAULK AT POT WASHER DRAIN BOARD WITH A MOLDY LIKE SUBSTANCE. INSTRUCTED TO REMOVE AND MAINTAIN CAULK AT POT WASHER.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED BASEBOARDS IN THE FOLLOWING AREAS BROKEN AND/OR MISSING: AT THE BAKERY WALK IN FREEZER DOORWAY, MAIN ENTRANCE TO THE STORE ROOM AND THE ENTRANCE OF THE WALK IN FREEZER INSIDE OF THE STORE ROOM. INSTRUCTED TO REPAIR AND MAINTAIN BASEBOARDS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED CEILING VENTS AND CEILING TILES THROUGHOUT PREP AREA WITH ACCUMULTAED DUST. INSTRUCTED TO CLEAN AND MAINTAIN CEILING TILES AND CEILING VENTS.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED THE FOLLOWING LIGHT SHIELDS BROKEN: MAIN KITCHEN WALK IN FREEZER AND THE DAIRY WALK IN COOLER IN THE STORE ROOM. INSTRUCTED TO REPLACE AND MAINTAIN LIGHT SHIELDS.
36
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED THE LIGHT BULBS BLOWN IN THE FOLLOWING AREAS: WALK IN FREEZER IN THE STORE ROOM AND UNDER THE BAKERY HOOD. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE FOLLOWING LEAKS: THE HANDSINK PLUMBING IN THE STAGING ROOM, HANDSINK PLUMBING IN THE POT WASHING ROOM, HANDSINK PLUMBING NEXT TO THE BAKERY ENTRANCE AND THE KETTLE PLUMBING. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
74
Aug 13, 2013
Reinspection
2 minor violations.
View 2 violations
Previous serious violation corrected, 7-42-090
Inspector notes: PREVIOUS SERIOUS VIOLATION FROM REPORT #1110359 ON 8/5/13 NOT CORRECTED: 18/02 - OBSERVED LIVE FRUIT FLIES ON THE WALLS AND CEILING OF THE FOOD PREP AREAS IN THE MAIN BANQUET KITCHEN AND CAST CAFE. APPROXIMATELY 40 LIVE FRUIT FLIES WERE OBSERVED IN THESE AREAS. ORKIN PEST CONTROL TECHNICIAN WAS ONSITE DURING THE INSPECTION. LIVE FRUIT FLIES WERE REMOVED WITH THE USE OF A VACUUM DURING THE INSPECTION. CRITICAL VIOLATION 7-42-090.
14
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: SEE VIOLATION #14.
18
90
Aug 5, 2013
Routine
3 minor violations.
View 3 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLIES ON THE WALLS AND CEILING OF THE FOOD PREP AREAS IN THE MAIN BANQUET KITCHEN AND CAST CAFE. APPROXIMATELY 20 LIVE FRUIT FLIES WERE OBSERVED IN THESE AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. SERIOUS VIOLATION 7-38-020.
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE INTERIOR OF COOLER #32 IN THE STAGING ROOM.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPAIR THE BROKEN WALL TILES AT THE CORNERS OF THE DOOR ENTRY TO THE POTWASHING ROOM.
35
86
Feb 21, 2013
Reinspection
4 minor violations.
View 4 violations
Previous serious violation corrected, 7-42-090
Inspector notes: PREVIOUS SERIOUS VIOLATION FROM REPORT #1110289 ON 2/7/13 NOT CORRECTED: 18/01 - OBSERVED LIVE FRUIT FLIES ON THE WALLS, CEILING AND EQUIPMENT IN THE PREP AREAS AND DISHROOM, ESPECIALLY IN THE PASTRY PREP AREA. APPROXIMATELY 33 LIVE FRUIT FLIES WERE OBSERVED THROUGHOUT THESE AREAS. MANAGEMENT VACUUMED THE FRUIT FLIES DURING THE INSPECTION. ORKIN PEST CONTROL TECHNICIAN WAS CALLED BY MANAGEMENT AND ARRIVED DURING THE INSPECTION FOR A PEST INSPECTION. CRITICAL VIOLATION 7-42-090.
14
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: SEE VIOLATION #14.
18
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN THE FLOOR DRAINS THROUGHOUT THE PREP AREA. DETAIL CLEAN THE FLOOR IN THE PASTRY WALK-IN COOLER.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPLACE THE MISSING OR BROKEN WALL TILES NEXT TO THE BAKERY 3 COMPARTMENT SINK.
35
82
Feb 7, 2013
Routine
7 minor violations.
View 7 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURES. OBSERVED MEATBALLS AT 122.3F, HAMBURGERS AT 130.8F, SOUR CREAM AT 60.8F, AND CHEDDAR CHEESE AT 58.8F. MANAGEMENT VOLUNTARILY DISCARDED 20# OF FOOD WORTH $60. CRITICAL VIOLATION 7-38-005A.
3
Food protected during storage, preparation, display, service and transportation
Inspector notes: FOOD NOT PROTECTED FROM CONTAMINATION DURING SERVICE AND DISPLAY. OBSERVED HOT DOGS COOKING ON A ROLLER GRILL WITH NO SNEEZEGUARD OR PROTECTION FROM CONTAMINATION ON THE HOT FOOD SERVICE LINE IN THE EMPLOYEE (CAST) CAFETERIA. MANAGEMENT REMOVED THE HOT DOGS FROM THE ROLLER AND WAS INSTRUCTED TO STEAM THEM TO COOK THEM AND THEN PLACE THEM IN THE STEAM TABLE TO STAY HOT. ALSO, NO SNEEZEGUARD PROVIDED FOR THE DELI SELF SERVICE LINE IN THE EMPLOYEE (CAST) CAFETERIA. MUST REMOVE FOOD AND INSTALL A SNEEZEGUARD. SERIOUS VIOLATION 7-38-005A.
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLIES ON THE WALLS, CEILING AND EQUIPMENT IN THE PREP AREAS AND DISHROOM, ESPECIALLY IN THE PASTRY PREP AREA. APPROXIMATELY 50 LIVE FRUIT FLIES WERE OBSERVED THROUGHOUT THESE AREAS. ADDITIONAL PEST CONTROL IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. SERIOUS VIOLATION 7-38-020.
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE HANDSINK NEXT TO THE PASTRY PREP AREA, INTERIOR OF COCA-COLA COOLER AT THE CAST CAFE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN THE FLOOR DRAINS THROUGHOUT THE PREP AREA. DETAIL CLEAN THE FLOOR IN THE PASTRY WALK-IN COOLER.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPLACE THE MISSING OR BROKEN WALL TILES ACROSS FROM THE ISSUE COOLER, AND NEXT TO THE BAKERY 3 COMPARTMENT SINK.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: REPLACE THE BROKEN LIGHT SHIELDS ABOVE THE PASTRY PREP TABLE AND WALK-IN COOLER #34.
36
70
Jul 17, 2012
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: FLY TRAPS INSTALLED ON KITCHEN WALLS IN PREP AREA, INSTRUCTED TO REMOVE TO AN AREA WHERE THERE ARE NO OPEN FOOD ITEMS NOR PREPERATIONS.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DAMAGED FLOOR TILES AND MISSING GROUT THROUGH OUT MAIN KITCHEN FLOORS, INSTRUCTED TO REPLACES BROKEN TILES AND GROUT ALL AREAS WHERE IS NEEDED.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALLS ARE EXTEREMELY DIRTY AT UNDER TRAYS WASHING MACHING COUNTER, INSTRUCTED TO CLEAN, AND MAINTAIN.
35
86
Oct 11, 2011
Suspected Food Poisoning
2 minor violations.
View 2 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: (7-38-005A) INADEQUATE FOOD PROTECTION. FOUND 4-BOXES OF FRESH CHICKEN IN BOXES IN A WALK-IN COOLER, THAT WERE EACH SITTING ON 1-2 INCHES OF ICE WATER, INSIDE A METAL PAN. INSTRUCTED TO REMOVE PRODUCT & STORE ABOVE/AWAY FROM MELTED ICE WATER. All food should be properly protected from contamination during storage, preparation, display, service, and transportation.
16
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CEILING AT SILVERWARE DISHROOM MUST BE FREE OF MILDEW OR PEELING PAINT (5TH FLOOR)-MUST ADDRESS. The walls and ceilings shall be in good repair and easily cleaned.
35
90
Oct 3, 2011
Complaint
5 minor violations.
View 5 violations
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: (7-38-030)- (INADEQUATE PLUMBING) NOTED WATER LEAKING PROFUSELY ON TO THE FLOOR UNDER THE SANITIZING SECTION OF THE 3-COMP. SINK AT POTWASHING AREA-MUST FIX. All dishwashing machines must be of a type that complies with all requirements of the plumbing section of the Municipal Code of Chicago and Rules and Regulation of the Board of Health.
24
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: ICE BUILD-UP ON CONDENSER OF SMALL COOLER AT SOUTH WALL OF CAFETERIA PREP LINE-MUST FIX. All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS ALONG WALLBASES UNDER HEAVY EQUIPMENT IN PREP AREAS & UNDER SINKS IN DISHROOMS MUST BE FREE OF DEBRIS/DIRT. ALL FLOOR DRAINS & COVERS THRU-OUT PREMISES NEED CLEANING ALSO. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OPENING ON THE WALL UNDER HANDSINK IN CAFETERIA & UNDER POTWASK SINK IN MAIN KITCHEN; PEELING PAINT ON CEILING AT SILVERWARE DISHROOM (5th FL)& MILDEW ON CEILING ABOVE THIS SAME SINK-MUST BE ADDRESSED. WALLS AROUND GARBAGE BINS MUST BE FREE OF FOOD STAINS. The walls and ceilings shall be in good repair and easily cleaned.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MOST WASHERS ON SINK FAUCETS THRU-OUT FACILITY ARE LEAKING-MUST FIX. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
78
Feb 25, 2011
Routine
6 minor violations.
View 6 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: MUST STORE CLEAN PLATES/DISHWARE INVERTED ON DOLLIES/LOWERATORS, OR COVER. Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: ALL CUTTING BOARDS WITH DEEP/DARK GROOVES MUST BE REPLACED. All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOLLOWING NEED CLEANING: CAN OPENER, FAN GUARDS/COMPRESSORS OF MOST COOLERS, SOME WALK-IN COOLER SHELVES-DUE FOOD STAINS/DEBRIS. COUNTERTOPS AT CAFETERIA (FOR SELF SERVICE) MUST BE FREE OF SPILLS/DEBRIS. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST REPLACE MISSING TILES & RE-GROUT FLOOR TILES AT THE 5TH FLOOR MAIN DISHROOM AREA (IN DIS-REPAIR); KEEP FLOORS CLEAN & DRY AT ALL TIMES; & REPAIR AREAS AROUND FLOOR DRAINS-TO MAKE THEM SMOOTH/EASILY CLEANABLE.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: SOME MOLD BUILD-UP ON THE CEILING, - MUST BE REMOVED; TO THE LEFT OF POTWASHING MACHINE AT MAIN KITCHEN; ANY MOLDY CAULKING AROUND SPLASH GUARDS OF SINKS IN DISHROOM MUST BE REPLACED. MUST SEAL/PATCH AN OPENING ON THE WALL BELOW EYEWASH SINK IN 5TH FLOOR DISHROOM. MUST COVER OPEN INSULATION ABOVE OVER THE POTWASHING MACHINE IN MAIN KITCHEN. The walls and ceilings shall be in good repair and easily cleaned.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOLLOWING PLUMBING ISSUES MUST BE ADDRESSED: LEAK AT WEST SIDE PANEL & BOTTOM PIPE OF DISHMACHINE IN THE 5TH FLOOR; LEAK AT WATER SUPPLY TO 3-STEAM JACKETED KETTLES; SLOW DRAIN AT EYE-WASH SINK IN MAIN DISHROOM AT 5TH FLOOR. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
74
Jul 22, 2010
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. ALL EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD OF FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS THROUGHOUT IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD-UP UNDER AND AROUND ALL EQUIPMENT. GROUT NEED IN VARIOUS AREAS. MUST CORRECT AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. Use dustless cleaning methods. WALLS IN NEED OF CLEANING TO REMOVE ALL FOOD SPLATTERS. TILES BROKEN OR MISSING IN NEED OF REPAIRING/REPLACING.
35
86
Frequently Asked Questions
When was Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen last inspected?
The most recent health inspection at Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen on file is from Jan 30, 2025. The public record contains 26 inspections in total.
What is the most common violation at Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen?
Across the inspection record, “walls, ceilings, attached equipment constructed per code” has been cited 13 times, more than any other issue at Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen.
Has Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen's inspection record improved over time?
Results have been roughly steady. Inspections at Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen have averaged around five violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen inspected?
Based on the inspection history on file, Sheraton Chicago Hotel/Towers — Banquets - Main Kitchen is inspected around two times per year on average.
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