Sheraton Chicago Hotel/Tower — Room Service
Last inspected: Jan 27, 2026
100
Score
Inspectors have visited Sheraton Chicago Hotel/Tower — Room Service 21 times, with records going back to 2010. On Jan 27, 2026, the health department conducted the most recent visit. Diners can read the low risk label as a sign that recent inspections have gone well.
There hasn't been much movement either way: counts have stayed near one violation per visit across recent inspections.
“Adequate handwashing sinks properly supplied and accessible” accounts for the largest share of issues, appearing five times across the record.
Sheraton Chicago Hotel/Tower — Room Service's latest score of 100 sits above the Chicago average of 81. Taken together, the history is a positive one.
21
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Jan 27, 2026
Routine
No violations found.
100
Jan 23, 2025
Routine
No violations found.
100
Feb 1, 2024
Reinspection
No violations found.
100
Jan 23, 2024
Routine
2 critical violations. 1 major violation. 1 minor violation.
View 4 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: HANDSINK TEMPERATURE MEASURED AT 80F LOCATED AT FRONT BUFFET PROTEIN (EGG/MEAT) SERVICE STATION. FACILITY MUST PROVIDE WATER OF AT LEAST 100F THROUGH A MIXING VALVE OR COMBINATION FAUCET. PRIORITY VIOLATION 7-38-030 (C) CITATION ISSUED.
10
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD (SMOKED SALMON) ON DISPLAY NOT PROTECTED FROM CONTAIMINATION LOCATED AT BUFFET SERVICE STATION WHERE DELI/PRODUCE ITEMS STORED. FACILITY MUST RELOCATE FOOD ITEM OR PROVIDE A BARRIER TO PREVENTION CONTAMINATION FROM CONSUMERS. MANAGER REMOVED SMOKED PLATE OF SALMON AT TIME OF INSPECTION. PRIORITY 7-38-005 CITATION ISSUED.
39
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED ROLLING CARTS BLOCKING HANDSINK IN BUFFET SERVICE STATION. MANAGER RELOCATED ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-030 (c) CITATION ISSUED.
10
Physical facilities installed, maintained & clean
Inspector notes: FLOORS HEAVILY SOILED WITH GRIME AND FOOD DEBRIS ON FLOORS. FACILITY MUST DETAIL CLEAN AND MAINTAIN.
55
64
Apr 11, 2023
Routine
No violations found.
100
Jan 26, 2022
Routine
No violations found.
100
Feb 6, 2020
Routine
1 minor violation.
View 1 violation
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NO HANDS WASHING SIGNS IN BOTH MALE AND FEMALE EMPLOYEES TOILET ROOMS, INSTRUCTED TO PROVIDE.
10
95
Feb 5, 2019
Reinspection
3 major violations. 4 minor violations.
View 7 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE AN ACCESSIBLE HANDWASH SINK FOR THE REAR COOK LINE. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED STAINS AND DEEP BLACK GROOVES ON THE CUTTING BOARDS IN THE PREP AREA. MUST REPLACE OR RESURFACE.
47
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A HOLE IN WALL BY THE FRONT HANDWASH SINK. MUST REPAIR AND MAINTAIN.
55
All food employees have food handler training
Inspector notes: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
57
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
61
Jan 29, 2019
Routine
4 major violations. 4 minor violations.
View 8 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE AN ACCESSIBLE HANDWASH SINK FOR THE REAR COOK LINE. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE AT TIME OF INSPECTION. APPROX 10 LIVE ROACHES WERE OBSERVED ON THE FLOOR IN THE DISHWASHING ROOM. MUST REMOVE ALL EVIDENCE OF PEST ACTIVITY, CLEAN, SANITIZE, AND MAINTAIN. RECOMMENDED TO CONTACT PEST CONTROL FOR FURTHER SERVICE AND INSTRUCTION. PRIORITY FOUNDATION VIOLATION#:7-38-020(A). CITATION ISSUED.
38
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED STAINS AND DEEP BLACK GROOVES ON THE CUTTING BOARDS IN THE PREP AREA. MUST REPLACE OR RESURFACE.
47
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A HOLE IN WALL BY THE FRONT HANDWASH SINK. MUST REPAIR AND MAINTAIN.
55
All food employees have food handler training
Inspector notes: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
57
55
Mar 30, 2018
Routine
No violations found.
100
Aug 8, 2017
Routine
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: FOUND PEELING WALL PAPER AT WALLS INSIDE THE LADIES RESTROOM STALLS AND AT THE ENTRY WAY INTO THE RESTROOM. MUST REPAIR AND MAINTAIN.
35
95
Jul 29, 2016
Routine
No violations found.
100
May 21, 2015
Routine
No violations found.
100
Nov 21, 2014
Routine
No violations found.
100
Apr 22, 2014
Routine
2 minor violations.
View 2 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED LARGE HOLE IN THE SOUTH WALL OF THE PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN ALL WALLS.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED BLOWN LIGHT BULB INSIDE OF THE STACKED TRAULSEN COOLER IN THE PREP AREA. INSTRUCTED TO PROVIDE ADEQUATE LIGHTING IN THE COOLER.
36
90
Aug 5, 2013
Routine
No violations found.
100
Feb 7, 2013
Routine
1 minor violation.
View 1 violation
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE INTERIOR OF THE BEVERAGE COOLER AND BUTTER COOLER.
33
95
Mar 8, 2012
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. STANDING WATER BEHIND ICE MAKER, INSTRUCTED TO KEEP FLOOR DRY AS POSSIBLE.
34
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: All employees shall be required to use effective hair restraints to confine hair. ICE SCOOP STORED ON ICE CUBES IN ICE BIN, INSTRUCTED TO STORE OFF ICE IN ACLEAN SURFACE.
42
90
Feb 25, 2011
Routine
4 minor violations.
View 4 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: ALL CLEAN PLATES/DISHWARE MUST BE STORED INVERTED ON DOLLIES OR COVERED. Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST FIX WORN-OUT INSULATION ON PIPES BY THE DISHMACHINE AREA. All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REMOVE EVIDENCE OF MOLD BUILDING-UP AT SOUTH CORNER OF THE DISHROOM; FIX ANY LOOSE BASEBOARDS IN DISHROOM AREA (BY MOP SINK) ALSO. The walls and ceilings shall be in good repair and easily cleaned.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOLLOWING PLUMBING ISSUES MUST BE FIXED: LEAK AT FAUCET BASE OF HANDSINK BY COFFEE STATION, & AT 2-PIPES UNDER THE DISHMACHINE. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
82
Aug 2, 2010
Reinspection
1 minor violation.
View 1 violation
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: VIOLATION REMAINS: CORRECT BY DATE 10-22-10
32
95
Jul 22, 2010
Routine
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. OBSERVED 25-26 FRUIT FLIES ON CEILING. MUST CLEAN AND SANITIZE ALL AREAS, CONTACT PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-08-020 CITATION ISSUED. EVIDENCE OF INSECT ACTIVITY.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. RUBBER GASKETS AT REACH-IN COOLERS IN NEED OF CLEANING TO REMOVE MOLD AND FOOD DEBRIS. SHELVES IN WALK-IN AND DRY STORAGE AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL SPLATTERS AND BUILD-UP.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. INTERIOR OF ALL REACH-IN COOLERS IN NEED OF CLEANING TO REMOVE ALL FOOD SPLATERS. MUST CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS THROUGH OUT IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD-UP UNDER AND AROUND ALL EQUIPMENT. COVING NEEDED INPOOR REPAIR IN WALK-IN COOLER MUST PREPAIR.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. Use dustless cleaning methods. WALLS THROUGH OUT IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD SPLATTERS. WALLS IN WALK-IN COOLER IN NEED OF CLEANING TO REMOVE MOLD AND DUST BUILD-UP. MUST CLEAN AND MAINTAIN.
35
78
Frequently Asked Questions
When was Sheraton Chicago Hotel/Tower — Room Service last inspected?
The most recent health inspection at Sheraton Chicago Hotel/Tower — Room Service on file is from Jan 27, 2026. The public record contains 21 inspections in total.
What is the most common violation at Sheraton Chicago Hotel/Tower — Room Service?
Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited five times, more than any other issue at Sheraton Chicago Hotel/Tower — Room Service.
Has Sheraton Chicago Hotel/Tower — Room Service's inspection record improved over time?
Results have been roughly steady. Inspections at Sheraton Chicago Hotel/Tower — Room Service have averaged around one violation per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Sheraton Chicago Hotel/Tower — Room Service means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Sheraton Chicago Hotel/Tower — Room Service inspected?
Based on the inspection history on file, Sheraton Chicago Hotel/Tower — Room Service is inspected roughly once per year on average.
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