Sheraton Chicago Hotel/Tower — Chicago Burger Company

301 E North Water St, Chicago, IL 60611
American
Last inspected: Jan 23, 2025
100
Score
Low Risk

Public records show 17 inspections at Sheraton Chicago Hotel/Tower — Chicago Burger Company stretching back to 2010. The most recent visit was on Jan 23, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.

The trend has been favorable: violation counts have eased from around three violations to closer to zero violations per visit over the last few inspections.

“Insects, rodents, & animals not present” comes up most often, recorded four times in the inspection record.

That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. The full picture is one of consistent compliance.

17
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Jan 23, 2025
Routine
No violations found.
100
Jan 23, 2024
Routine
1 minor violation.
View 1 violation
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED BLACK GRIME ON FLOORS IN FRONT STATION PREP-LINE AREA. FACILITY MUST CLEAN AND MAINTAIN.
55
95
Jan 26, 2022
Routine
No violations found.
100
Feb 6, 2020
Routine
No violations found.
100
Jan 29, 2019
Routine
3 major violations. 5 minor violations.
View 8 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE A HANDWASH SINK FOR THE FRONT PREP AREA. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A LEAK FROM THE PIPE OF THE HANDWASH SINK IN THE REAR PREP AREA. MUST REPAIR AND MAINTAIN.
51
All food employees have food handler training
Inspector notes: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
57
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
Insects, rodents, & animals not present
Inspector notes: OBSERVED A 1/4" GAP ALONG THE BOTTOM/CENTER OF ALL THE ENTRY DOORS. MUST PROVIDE A TIGHT FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED A TORN DOOR GASKET AT A COOLER IN THE REAR PREP AREA. MUST REPAIR AND MAINTAIN.
47
58
Mar 30, 2018
Routine
1 minor violation.
View 1 violation
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN INTERIOR OF REACH IN COOLERS.
33
95
Aug 8, 2017
Routine
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOUND ONE OF 3 HAND SINKS IN THE MEN'S RESTROOM NOT WORKING PROPERLY. AUTOMATIC BATTERY FOR HAND SINK NOT IN WORKING ORDER. INSTRUCTED TO REPAIR AND MAINTAIN. THE OTHER 2 HAND SINKS INSIDE RESTROOM ARE IN WORKING ORDER.
38
95
Jul 29, 2016
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED ICE BLOCK BUILD UP CONDENSER OF PIZZA REACH IN COOLER. MUST REMOVE ICE BUILD UP AND MAINTAIN.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED FOOD DEBRIS/DUST BUILD UP ON WALLS AND CEILING TILES AT PREP AREA. MUST CLEAN WALLS/CEILING TILES AT PREP AREA.
35
90
May 21, 2015
Routine
1 minor violation.
View 1 violation
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: REMOVE CLUTTER AT REAR STORAGE AREA, ELEVATE ITEMS 6" OFF FLOOR ORGANIZE AND MAINTAIN AT ALL TIMES.
41
95
Nov 21, 2014
Routine
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE PLUMBING UNDER THE LEFT BASIN OF THE 3 COMPARTMENT SINK LEAKING. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
95
Apr 22, 2014
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED INSIDE DOOR OF FRYERS WITH ACCUMULATED GREASE. INSTRUCTED TO CLEAN AND MAINTAIN INSIDE DOOR OF FRYERS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED CAN OPENER WITH FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN CAN OPENER.
33
90
Aug 5, 2013
Reinspection
No violations found.
100
Jul 29, 2013
Routine
4 minor violations.
View 4 violations
Facilities to maintain proper temperature
Inspector notes: FACILITIES DO NOT MAINTAIN PROPER TEMPERATURE. OBSERVED PREP COOLER WITH A TEMPERATURE OF 50.1F AND 2 DOOR GLASS REACH-IN COOLER WITH AN AIR TEMPERATURE OF 47.8F. BOTH UNITS WERE USED TO STORE POTENTIALLY HAZARDOUS FOODS SUCH AS CHICKEN AND CHEESE. MUST MAINTAIN BOTH COOLERS BELOW 40F. BOTH COOLERS WERE TAGGED HELD FOR INSPECTION. CRITICAL VIOLATION 7-38-005A.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURES. OBSERVED THE FOLLOWING ITEMS IN THE LINE PREP COOLER: CAESAR DRESSING AT 55.7F, CHEESE AT 49.1F, CUT TOMATOES AT 47.3F. OBSERVED THE FOLLOWING FOODS INSIDE OF THE HOT HOLDING UNIT: COOKED HAMBURGERS AT 123.0F, AND COOKED TURKEY BURGERS AT 123.4F. MANAGEMENT VOLUNTARILY DISCARDED 20# OF FOOD WORTH $40. CRITICAL VIOLATION 7-38-005A.
3
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLIES ON THE CEILING AND WALLS OF THE DINING ROOM, FOOD PREP AREA AND DISHWASHING AREA. OVER 100 LIVE FRUIT FLIES WERE OBSERVED IN THESE AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. SERIOUS VIOLATION 7-38-030.
18
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: MUST PROVIDE THERMOMETERS INSIDE OF ALL COOLERS.
40
82
Mar 8, 2012
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. BROKEN RUBBER GASKET AT DRAWER COOLERS, INSTRUCTED TO REPLACE.
32
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: All rooms in which food or drink is prepared, or in which utensils are washed, shall be lighted so that a minimum of 50-foot candles of light is available on all work surfaces. INADEQUATE LIGHTING IN WALK-IN COOLER, INSTRUCTED TO PROVIDE.
36
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: Between uses and during storage ice dispensing utensils and ice receptacles shall be stored in a way that protects them from contamination. MUST STORE ICE SCOOP OFF ICE CUBES ON A CLEAN SURFACE.
43
86
Feb 24, 2011
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN INTERIOR BOTTOM OF SODA DISPENSER CABINET & FLOORS OF COOLERS IN KITCHEN, & SOFT-SERVE MACHINE TABLE - DUE TO FOOD DEBRIS/STAINS. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPLACE MISSING OR WATER-STAINED CEILING TILES IN REAR. ANY BROKEN BASEBOARD TILE OR OPENINGS ON WALLS MUST BE SEALED. The walls and ceilings shall be in good repair and easily cleaned.
35
90
Aug 2, 2010
Reinspection
No violations found.
100
Jul 19, 2010
Complaint
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. OBSERVED FRUIT FLY ACTIVITY ON WALLS OF DINING AREA. 25-26 FLIES NOTED. CONTACT PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020 CITATION ISSUED EVIDENCE OF FRUIT FLY ACTIVITY.
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. ALL COOKING EQUIPMENT IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD-UP OF FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING THROUGH OUT. MUST CLEAN TO REMOVE GREASE BUILD-UP. CLEAN AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. Use dustless cleaning methods. WALLS IN OUTER HALLWAY OF RESTAURANT IN NEED OF CLEANING AND REPAIR. HOLE WITH MOLDY LEAKING SUBSTANCE ON WALL THAT MUST BE CORRECTED.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. VENTILATION MUST BE ADEQUATE TO SUPPORT COOKING. MUST CLEAN AND MAINTAIN UNIT.
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Frequently Asked Questions

When was Sheraton Chicago Hotel/Tower — Chicago Burger Company last inspected?

The most recent health inspection at Sheraton Chicago Hotel/Tower — Chicago Burger Company on file is from Jan 23, 2025. The public record contains 17 inspections in total.

What is the most common violation at Sheraton Chicago Hotel/Tower — Chicago Burger Company?

Across the inspection record, “insects, rodents, & animals not present” has been cited four times, more than any other issue at Sheraton Chicago Hotel/Tower — Chicago Burger Company.

Has Sheraton Chicago Hotel/Tower — Chicago Burger Company's inspection record improved over time?

Yes. Recent inspections at Sheraton Chicago Hotel/Tower — Chicago Burger Company have averaged around zero violations per visit, down from roughly three earlier in the record.

What does a low risk rating mean?

A low risk rating at Sheraton Chicago Hotel/Tower — Chicago Burger Company means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Sheraton Chicago Hotel/Tower — Chicago Burger Company inspected?

Based on the inspection history on file, Sheraton Chicago Hotel/Tower — Chicago Burger Company is inspected roughly once per year on average.