Shell Subway

3700 W Addison St, Chicago, IL 60618
American
Last inspected: Mar 24, 2026
86
Score
Low Risk

Shell Subway has been inspected 18 times since 2013. The latest inspection on file is from Mar 24, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.

Performance has remained roughly level over recent inspections, averaging near three violations each time.

Across the inspection history, “food and non-food contact equipment utensils clean” is the issue that surfaces most often, recorded five times.

Among Chicago restaurants, the typical score is 81; Shell Subway is comfortably above that bar. The record reflects steady performance over time.

18
Inspections
0
Critical latest
0
Major latest
3
Minor latest
Inspection History
Mar 24, 2026
Routine
3 minor violations.
View 3 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED EXPOSED HANDWASHING SINK DRAINING SLOW IN REAR DISHWASHING AREA. MUST REPAIR AND MAINTAIN AT ALL TIMES.
51
Thermometers provided & accurate
Inspector notes: VISIBLE AND WORKING THERMOMETER NEEDED IN THE 2-DOOR PREP COOLER LOCATED BEHIND FRONT COUNTER. MUST PROVIDE AND MAINTAIN.
36
Single-use/single-service articles: properly stored & used
Inspector notes: OBSERVED ITEMS STORED ON FLOOR IN FRONT PREPARATION AREA AND REAR FOOD STORAGE AREAS. MUST ELEVATE ITEMS OF THE FLOOR. OBSERVED MILK CRATES BEING USED AS A SHELVING INSIDE WALK-IN COOLER AND REAR FOOD STORAGE AREA. MUST REMOVED MILK CRATES AND USE APPROVED SHELVING THAT IS 6INCHES OFF THE FLOOR AND PROVIDE FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
45
86
Sep 17, 2025
Routine
3 minor violations.
View 3 violations
Approved thawing methods used
Inspector notes: OBSERVED FROZEN SOUP AND DELI MEAT IN ORIGINAL PACKAGING THAWING AT ROOM TEMPERATURE AT THE REAR FOOD PREPARATION COUNTER. INSTRUCTED TO THAW TCS FOOD ITEMS USING APPROVED THAWING METHODS SUCH AS UNDER REFRIGERATION OR UNDER RUNNING WATER AT 70.0F OR BELOW AND MAINTAIN.
35
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CABINET DOOR BENEATH HANDWASHING SINK IN THE FRONT PREPARATION AREA TO BE IN POOR REPAIR, DETACHED FROM HINGES. INSTRUCTED TO REPAIR OR REPLACE HANDWASHING SINK CABINET DOOR AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR AND PROPER ADJUSTMENT.
47
Allergen training as required
Inspector notes: OBSERVED FOOD EMPLOYEES WITH CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE MISSING ALLERGEN AWARENESS TRAINING AND CERTIFICATE(S) AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE ALL FOOD EMPLOYEES WITH CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE WITH ADDITIONAL ALLERGEN AWARENESS TRAINING AND MAINTAIN CERTIFICATE(S) ON-SITE FOR INSPECTOR REVIEW AT ALL TIMES.
58
86
Dec 6, 2024
Routine
1 minor violation.
View 1 violation
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED BROKEN COVER ON TRASH CAN IN PUBLIC RESTROOM. INSTRUCTED TO CORRECT.
53
95
Sep 18, 2023
Routine
4 minor violations.
View 4 violations
Approved thawing methods used
Inspector notes: OBSERVED IMPROPER THAWING PROCEDURE OF FROZEN COOKED CHICKEN BREAST. INSTRUCTED MANAGEMENT, THAWING MUST OCCUR UNDER REFRIGERATION THAT MAINTAINS THE FOOD TEMPERATURE AT 41.0F OR LESS OR COMPLETELY SUBMERGED UNDER RUNNING WATER OR THAWED IN A MICROWAVE OVEN AND IMMEDIATELY TRANSFERRED TO CONVENTIONAL COOKING EQUIPMENT WITH NO INTERRUPTION IN THE PROCESS. INSTRUCTED TO MAINTAIN CORRECT THAWING PROCEDURES.
35
Thermometers provided & accurate
Inspector notes: SOME COOLERS MISSING CONSPICUOUSLY PLACED THERMOMETERS. INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE ALL COOLERS.
36
Non-food/food contact surfaces clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN STORAGE RACKS WITH EXCESSIVE DUST ACCUMULATION (UNDERNEATH CONDENSER FAN) INSIDE WALK-IN COOLER.
49
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS BEHIND GREASE BOX UNDERNEATH 3 COMPARTMENT SINK.
55
82
Sep 13, 2022
Routine
4 minor violations.
View 4 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN REAR OUTSIDE ENCLOSURE UNDER AND AROUND GARBAGE DUMPSTERS WITH SOME LITTER DEBRIS ON GROUND.
54
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOOR AND FLOOR DRAIN WITH SPILLED DEBRIS UNDERNEATH THE 3-COMPARTMENT SINK AREA.
55
All food employees have food handler training
Inspector notes: OBSERVED A FOOD HANDLING EMPLOYEE WITHOUT A FOOD HANDLER CERTIFICATE.INSTRUCTED THAT ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF TRAINING.
57
Allergen training as required
Inspector notes: OBSERVED EXPIRED ALLERGEN TRAINING CERTIFICATES ON THE PREMISES.ALLERGEN TRAINING IS REQUIRED FOR ALL EMPLOYEES THAT HAVE A CITY OF CHICAGO SANITATION CERTIFICATES.
58
82
Aug 18, 2021
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED SLIGHT BUILD UP OF BLACK SLIME ON CAULK ON TILES BEHIND WASHBOWL SINKS IN BOTH MEN'S AND WOMEN'S TOILET ROOMS. INSTRUCTED TO REMOVE CAULK, CLEAN, SANITIZE, RE-CAULK, AND MAINTAIN IN GOOD CONDITION.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED TRASH RECEPTACLE INSIDE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.
53
90
Oct 23, 2020
Routine
7 minor violations.
View 7 violations
Single-use/single-service articles: properly stored & used
Inspector notes: ALL STORED ITEMS THROUGHOUT THE FRONT AND REAR STORAGE AREAS MUST BE ELEVATED FROM THE FLOORS.
45
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REMOVE TAPE FROM THE LID OF THE WOMEN'S WASHROOM WASTE RECEPTACLE.----BROKEN/MISSING DOOR HANDLE ON THE REAR SUBWAY TALL REACH-IN COOLER. MUST REPLACE.
47
Physical facilities installed, maintained & clean
Inspector notes: FLOOR BEHIND THE GREASE TRAP AND FLOOR DRAIN AT THE THREE COMPARTMENT SINK WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MISSING/DAMAGED FLOOR TILES INSIDE THE LARGE WALK-IN COOLER. MUST REPLACE/REPAIR.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED AN EMPLOYEES PERSONAL BELONGINGS IN THE FRONT DRY FOOD STORAGE AREA. INSTRUCTED TO STORE IN THE DESIGNATED EMPLOYEE LOCKER AREA.
56
All food employees have food handler training
Inspector notes: OBSERVED EXPIRED FOOD HANDLER CERTIFICATES. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL REQUIRED EMPLOYEES.
57
Allergen training as required
Inspector notes: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATES ON SITE FOR ALL THE CITY OF CHICAGO CERTIFIED FOOD MANAGERS. MUST PROVIDE FOR ALL OF THE CITY OF CHICAGO CERTIFIED FOOD MANAGERS.
58
70
Jul 1, 2019
Routine
1 minor violation.
View 1 violation
Plumbing installed; proper backflow devices
Inspector notes: BACKFLOW PREVENTION DEVICE NOT LOCATED ON SODA/ICE MACHINE WATER LINE. MUST PROVIDE AND MAKE VISIBLE BACKFLOW PREVENTION DEVICE FOR SODA/ICE MACHINE WATER LINE.
51
95
Aug 20, 2018
Routine
2 major violations. 2 minor violations.
View 4 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 FOUND NO PROCEDURE FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS ON SITE. INSTRUCTED FACILITY TO IMPLEMENT AN APPROPRIATE PROCEDURE, WITH NECESSARY SUPPLIES, AND TO MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.
5
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14(A) EMPLOYEE HEALTH POLICY NOT AVAILABLE AT THIS TIME. INSTRUCTED TO IMPLEMENT AN EMPLOYEE HEALTH POLICY, AND MAINTAIN POLICY ON-SITE. FOR MORE INFORMATION REGARDING POLICY GO TO WWW.CITYOFCHICAGO.ORG/HEALTH. PRIORITY FOUNDATION, 7-38-012(A) NO CITATION ISSUED.
3
In-use utensils: properly stored
Inspector notes: 3-304.12 (A) OBSERVED A HANDLED SPOON IN THE CONTAINER OF CHICKEN AT SUBWAY WITH THE HANDLE LYING IN FOOD. INSTRUCTED TO STORE HANDLED SCOOPS EITHER IN THE FOOD WITH THE HANDLE FACING UP, OR IN A SEPERATE CONTAINER IN BETWEEN USE.
43
Allergen training as required
Inspector notes: PA 100-0367 PERSON IN CHARGE HAS NO ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO PROVIDE. CORE VIOLATION PA100-0367. NO CITATION ISSUED.
58
74
Nov 24, 2017
Reinspection
No violations found.
100
Nov 17, 2017
Routine
2 minor violations.
View 2 violations
Previous minor violation(s) corrected 7-42-090
Inspector notes: THE PREVIOUS MINOR VIOLATIONS FROM REPORT #1982733 DATED ON 02/07/17 NOT CORRECTED-#33 OBSERVED DUST ON EXTERIOR OF COOLERS/TABLE TOPS AND EXTERIOR OF SINKS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL EQUIPMENT, #34 OBSERVED DUST BUILD UP ON FLOOR AT PREP AND DISHWASH AREA. MUST CLEAN FLOOR THROUGHOUT AND MAINTAIN. INSTRUCTED MANAGER SAID PREVIOUS MINOR VIOLATIONS MUST BE CORRECTED BY DATE OF REINSPECTION. SERIOUS VIOLATION 7-42-090.
29
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: BOTH MENS AND WOMENS WASHROOMS HANDWASH BOWLS RUNNING WATER TIME NOT 15 SECONDS CONTINUOUS WATER RUNNING TIME. INSTRUCTED MANAGER TO RECALIBRATE BOTH HANDWASH BOWLS RUNNING WATER TIME TO 15 SECONDS IN BOTH MENS/WOMENS WASHROOMS.
38
90
Feb 7, 2017
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED DUST ON EXTERIOR OF COOLERS/TABLE TOPS AND EXTERIOR OF SINKS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL EQUIPMENT.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED DUST BUILD UP ON FLOOR AT PREP AND DISH WASH AREA. MUST CLEAN FLOOR THROUGHOUT AND MAINTAIN.
34
90
Aug 31, 2016
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DEFROST BOTH ICE CREAM BOX FREEZERS TO REMOVE ENCRUSTED ICE/FROST BUILD-UP.
33
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST PROVIDE LIGHT SHIELDS OR SHATTER PROOF BULBS AT THE PREP AREA ABOVE THE HAND WASHING SINK AND THE SANDWICH PREP LINE.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR SMALL LEAK AT PIPE UNDER THE 3-COMP SINK. FOUND EXPOSED HAND SINK SLOW DRAINING. MUST REPAIR SO AS TO DRAIN FASTER.
38
86
Jul 31, 2015
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN FAN COVERS AND SHELVINGS INSIDE THE WALK-IN-COOLER AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS ALONG WALLS AND IN ALL CORNERS AND INSIDE THE WALK-IN-COOLER IN NEED FOR FURTHER CLEANING AND MOP UP RED ICEE SYRUP SPILLS BENEATH STORAGE RACK AND MAINTAIN.
34
Food handler requirements met
Inspector notes: FOOD HANDLER REQUIREMENT NOT MET.INSTRUCTED TO PROVIDE AND MAINTAIN AS REQUIRED.
45
86
Nov 19, 2014
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN SHELVES DOWN GROCERY AISLE,
33
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: MUST PROVIDE ADDITIONAL SPACE FOR EMPLOYEES BELONGINGS TO BE STORED NICE AND NEATLY, RESTRICT STORING ON FOOD PRODUCT,
37
90
Apr 24, 2014
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST PROVIDE SPLASH GUARD AT EXPOSED HAND SINK IN SUBWAY AREA, NEXT TO COUNTER TABLE,
32
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST PROVIDE THREE SINK STOPPERS FOR THREE COMPARTMENT, AND REPAIR LEAKING FAUCET AT SAME SINK,
38
90
Oct 28, 2013
Complaint
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR UNDER AND BEHIND THE PREP TABLE AND 3 COMPARTMENT SINK IN THE SUBWAY AREA,NEEDS DETAIL CLEANING AND MAINTAIN. ALSO THE GROUND BEHIND THE ICE COOLER NEEDS DETAIL CLEANING(WITH DEBRIS).
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN IN DETAIL THE CEILING CLOSE TO THE VENT THRU-OUT THE STORE/RESTAURANT (WITH DUST ACCUMULATED).
35
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: MUST RE ADJUST THE SELF CLOSING DEVICE ON THE DOOR OF THE WASHROOM(NOT CLOSING ALL THE WAY).
37
86
Jan 24, 2013
Routine
4 minor violations.
View 4 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: FOUND FRONT ENTRANCE DOOR WITH OVER 1/4 OF AN INCH GAP AT THE BOTTOM OF THE DOOR. INSTRUCTED TO RODENT/INSECTS PROOFED THE DOOR. CITATION ISSUED SERIOUS 7-38-020. MANAGER FIXED THE BOTTOM OF THE DOOR AND IS NOW RODENT/INSECTS PROOFED WHILE I WAS STILL TYPING THE REPORT.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR RUBBER GASKET ALONG THE DOOR OF THE 4 DOOR OUT 8 DOOR REACH IN COOLER. (RIPPED OFF RUBBER GASKET) AND MAINTAIN. DEFROST THE ICE CREAM FREEZER WITH HEAVY ICE ACCUMULATED.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN INSIDE THE CABINET UNDER THE WASHBOWL SINK IN THE WASHROOM.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN THE VENT COVER INSIDE THE WASHROOM WITH ACCUMULATED DUST BUILD UP.
35
82

Frequently Asked Questions

When was Shell Subway last inspected?

The most recent health inspection at Shell Subway on file is from Mar 24, 2026. The public record contains 18 inspections in total.

What is the most common violation at Shell Subway?

Across the inspection record, “food and non-food contact equipment utensils clean” has been cited five times, more than any other issue at Shell Subway.

Has Shell Subway's inspection record improved over time?

Results have been roughly steady. Inspections at Shell Subway have averaged around three violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Shell Subway means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Shell Subway inspected?

Based on the inspection history on file, Shell Subway is inspected roughly once per year on average.