Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria
Last inspected: Feb 24, 2026
86
Score
The health department has logged 29 inspections at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria, the earliest from 2010. The most recent report on file is from Feb 24, 2026. A low risk tier reflects an inspection that turned up minimal issues.
Recent inspections have found fewer violations than earlier ones, averaging around four violations lately and about eight violations before that.
Across the inspection history, “physical facilities installed, maintained & clean” is the issue that surfaces most often, recorded 15 times.
Among Chicago restaurants, the typical score is 81; Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria is comfortably above that bar. Taken together, the history is a positive one.
29
Inspections
0
Critical latest
0
Major latest
3
Minor latest
Inspection History
Feb 24, 2026
Reinspection
3 minor violations.
View 3 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: PLASTIC TUBES INSIDE ICE MACHINES NOT CLEAN. INSTRUCTED MANAGER MUST CLEAN/REPLACE ICE MACHINES PLASIC TUBES.
16
Food properly labeled; original container
Inspector notes: SOME PREP AREA BULK CONTAINERS NOT LABELED. INSTRUCTED MANAGER MUST LABEL ALL BULK CONTAINERS.
37
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: SOME PREP COOLERS DOOR AND WALK IN COOLERS RUBBER GASKETS RIPPED. MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS.
47
86
Feb 17, 2026
Routine
1 major violation. 4 minor violations.
View 5 violations
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: NO HIGH TEMPERATURE DISHMACHINE THERMOMETER OR HIGH TEMPERATURE IRREVERSABLE TEST STRIPS ON PREMISES. INSTRUCTED MANAGER MUST PROVIDE A HIGH TEMPERATURE DISHMACHINE THERMOMETER OR HIGH TEMPERATURE IRREVERSABLE TEST STRIPS ON PREMISES BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-005.
48
Food-contact surfaces: cleaned & sanitized
Inspector notes: PLASTIC TUBES INSIDE ICE MACHINES NOT CLEAN. INSTRUCTED MANAGER MUST CLEAN/REPLACE ICE MACHINES PLASIC TUBES.
16
Food properly labeled; original container
Inspector notes: SOME PREP AREA BULK CONTAINERS NOT LABELED. INSTRUCTED MANAGER MUST LABEL ALL BULK CONTAINERS.
37
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: SOME PREP COOLERS DOOR AND WALK IN COOLERS RUBBER GASKETS RIPPED. MUST REPAIR/REPLACE ALL DAMAGED COOLERS DOORS RUBBER GASKETS.
47
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED SLIGHT WATER CONDENSATION DRIPPING FROM CEILING AT MAIN DISHWASH ROOM. MUST REPAIR AND MAINTAIN.
55
74
Jan 28, 2025
Reinspection
4 minor violations.
View 4 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE AREAS: POT AND PAN DISH ROOM AND MAIN KITCHEN, DISH AREAWHERE CONVEYER DISH MACHINE AREA, PASTRY, BAKERY REAR PREP, DRY STORAGE ROOM. INSTRUCTED REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. NOTED RUSTY CEILINGS TILE PANELS IN THE MAIN DISH ROOM. INSTRUCTED TO REPAIR, REPLACE MISSING PANELS AND/OR REPLACE THE STAINED CEILING TILES. MUST MAINTAIN AT ALL TIMES
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED PAINT ON THE WALLS IN THE KITCHEN WALK IN COOLER INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED STAINLESS STEEL WALL IN POT & PAN DISH ROOM BENT INSTRUCTED TO REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED DUST BUILDUP ON FAN IN WALK-IN COOLER, LIGHT SHIELDS IN COOKING AREA AND CEILING AND WALL VENTS IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL FANS, LIGHT SHIELDS AND CEILING/WALL VENTS.
56
82
Jan 13, 2025
Complaint
2 critical violations. 3 major violations. 9 minor violations.
View 14 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED THE FOLLOWING SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT HANDSINK IN MENS TOILET ROOM (78.3F), INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. MANTENANCE ARRIVED ON SITE AND NOW ALL SINK ARE MAINTAINED BETWEEN 102F - 105F. PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.
10
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED HIGH TEMPERATURE WAREWASHING MACHINE NOT MEETING HOT WATER SANITIZER REQUIREMENTS OF AT LEAST 180F FOR THR FINAL RINSE TEMPERATURE. TECHNICAN ARRIVED ON SITE TO REPAIR. PRIORITY VIOLATION #7-38-025. CITATION ISSUED.
16
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED STAFF TOILET ROOM NEAR DISH NOT FLUSHING TOILET IN WOMENS AND URINALS IN MENS, INSTRUCTED TO REPAIR AND MAINTAIN.PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.
53
Consumer advisory provided for raw/undercooked food
Inspector notes: OBSERVED MENU WITH A FOOTNOTE REMINDER STATEMENT ON THE MENU AND MISSING DISCLOSURE BY ASTERICKS FOR RELATED MENU ITEMS . INSTRUCTED TO PROVIDE BOTH DISCLOSURE STATEMENT AND REMINDER ON THE MENU FOR RAW OR UNCOOKED ANIMAL-BASED FOOD ITEMS OFFERED (EX. STEAK, RAW OYSTERS, RAW TUNA, SALMON ETC.). (REFER TO ONLINE CDPH CONSUMER ADVISORY GUIDE). PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
25
Compliance with variance/specialized process/haccp
Inspector notes: FOUND NO RECORDS OF TEMPERATURE CONTROL FOR APPROVED HACCP ROP. FOUND HAACP LOGS NOT BEING UTILIZED FOR ALL VACUUM SEALED FOOD ITEMS ON-SITE. ALL VACUUM-SEALED FOOD ITEMS MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 4 LBS OF PRODUCTS WORTH $90.00 THROUGH DENATURING PROCESS. PRIORITY FOUNDATION VIOLATION. 7-38-005.CITATION ISSUED
29
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED THE ICE BIN INTERIOR IN NEED OF CLEANING. INSTRUCTED TO REMOVE ICE, CLEAN AND MAINTAIN AT ALL TIMES.
16
Thermometers provided & accurate
Inspector notes: OBSERVED NO AMBIENT AIR THERMOMETERS INSIDE THE REACH IN COOLERS AND DISPLAY COOLERS. INSTRUCTED TO PROVIDE CONSPICUOUS AND EASILY READABLE THERMOMETERS INSIDE ALL REFRIGERATOR UNITS TO PROPERLY MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT.
36
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CUTTING BOARDS IN THE REAR PREP AREA WITH OPEN SEAMS AND DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.
47
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED 1 COMP SINK IN BANQUET LEAKING FROM PIPES, ALSO NOTED FAUCETCOLD WATER LEVER STRIPPED INSTRUCTED TO REPAIR AND MAINTAIN
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE AREAS: POT AND PAN DISH ROOM AND MAIN KITCHEN, DISH AREAWHERE CONVEYER DISH MACHINE AREA, PASTRY, BAKERY REAR PREP, DRY STORAGE ROOM. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED RUSTY CEILINGS TILE PANELS IN THE MAIN DISH ROOM. INSTRUCTED TO REPAIR, REPLACE MISSING PANELS AND/OR REPLACE THE STAINED CEILING TILES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CHIPPED PAINT ON THE WALLS IN THE KITCHEN WALK IN COOLER INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED STAINLESS STEEL WALL IN POT & PAN DISH ROOM BENT INSTRCUTED TO REPAIR AND MAINTAIN
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED DUST BUILDUP ON FAN IN WALK-IN COOLER, LIGHT SHIELDS IN COOKING AREA AND CEILING AND WALL VENTS IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ALL FANS, LIGHT SHIELDS AND CEILING/WALL VENTS.
56
35
Apr 24, 2024
Complaint
4 minor violations.
View 4 violations
In-use utensils: properly stored
Inspector notes: Ice scoops at main ice makers are tethered with a chain, instructed to keep all multi-use utensils free from any tethering for better washing.
43
Food properly labeled; original container
Inspector notes: Food Storage Containers Identified with Common Name of Food Bulk food ( sugar, salt..) not labeled, instructed to label and maintain.
37
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: Deli cups not air dried after washing, Instructed to air dry and maintain.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Cold food station walk-in cooler missing insulation around cooling lines, Instructed to install.
47
82
Mar 13, 2024
Routine
1 major violation. 6 minor violations.
View 7 violations
Compliance with variance/specialized process/haccp
Inspector notes: Not conforming to an approved HACCP plan, found fresh fish that was vacuum packaged in-house and held in walk-in cooler, Instructed not to vacuum package fresh fish and follow the approved HACCP plan guidelines. priority foundation violation 7-38-005.
29
In-use utensils: properly stored
Inspector notes: Ice scoops at main ice makers are tethered with a chain, instructed to keep all multi-use utensils free from any tethering for better washing.
43
Allergen training as required
Inspector notes: No allergen training certificate for food service manager, Instructed to obtain.
58
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: Deli cups not air dried after washing, Instructed to air dry and maintain.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Cold food station walk-in cooler missing insulation around cooling lines, Instructed to install.
47
Water & ice from approved source
31
Food properly labeled; original container
Inspector notes: Bulk food ( sugar, salt..) not labeled, instructed to label and maintain.
37
67
May 11, 2023
Complaint
2 critical violations. 2 major violations. 5 minor violations.
View 9 violations
Proper cold holding temperatures
Inspector notes: 3-501.16(A:2,&B) OBSERVED TCS FOODS AT INADEQUATE COLD TEMPERATURES LOCATED IN A WALK IN COOLER AND IN A COLD HOLDING UNIT; OBSERVED ABOUT 20 LBS OF COOKED SOUP AT 51F, ABOUT 30 LBS OF COOKED BEEF AT 56F, ABOUT 2 LBS OF SLICED TOMATOES AT 48F AND ABOUT 6 LBS OF CHOPPED VEGETABLES AT 52F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL TCS FOODS AT A ADEQUATE COLD HOLDING TEMPERATURE OF 41F OR BELOW AT ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.
22
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: 4-301.11 OBSERVED A WALK IN COOLER, WITH TCS FOODS INSIDE, AT AN INADEQUATE COLD HOLDING TEMPERATURE OF 51F DURING THE INSPECTION. INSTRUCTED TO MAINTAIN ALL COLD HOLDING UNITS AT 41F OR BELOW AT ALL TIMES. BY THE END OF THE INSPECTION SAID WALK IN COOLER WAS MAINTAINING 41F. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.
33
Summary report displayed and visible to the public
Inspector notes: 8-304.11(A) OBSERVED THE MOST RECENT INSPECTION REPORT SUMMARY NOT POSTED FOR PUBLIC VIEW. INSTRUCTED TO ALWAYS POST THE MOST RECENT INSPECTION REPORT SUMMARY FOR PUBLIC VIEW AT ALL TIMES. PRIORITY FOUNDATION. CITATION ISSUED 7-42-010(B).
61
Adequate handwashing sinks properly supplied and accessible
Inspector notes: 6-301.12 OBSERVED NO HAND DRYING PROVISION AT THE HAND WASHING SINK LOCATED IN THE FOOD PREP AREA. INSTRUCTED TO ALWAYS PROVIDE A HAND DRYING PROVISION AT ALL HAND WASHING SINKS AT ALL TIMES. MANAGER PROVIDED PAPER TOWELS DURING THE INSPECTION. PRIORITY FOUNDATION. CITATION ISSUED 7-38-030(C).
10
Food properly labeled; original container
Inspector notes: 3-302.12 OBSERVED SPICES OUT OF THE ORIGINAL PACKAGING WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO PROVIDE.
37
Single-use/single-service articles: properly stored & used
Inspector notes: 4-904.11 OBSERVED DINING ROOM TABLES BEING PRESET AND TABLEWARE NOT PROTECTED FROM POSSIBLE CONTAMINATION. INSTRUCTED TO NOT PRESET THE DINING ROOM TABLES OR SET THE TABLES UPON CUSTOMER ARRIVAL OR PROTECT ALL TABLEWARE FROM POSSIBLE CONTAMINATION BY INVERTING AND PROVIDING PROTECTION FOR THE FORKS SPOONS AND KNIVES.
45
Physical facilities installed, maintained & clean
Inspector notes: 6-501.12 OBSERVED VENTS ABOVE THE COOKING EQUIPMENT WITH ACCUMULATED GREASE DEBRIS AND OBSERVED STANDING WATER UNDER A 2 COMPARTMENT SINK. INSTRUCTED TO CLEAN ALL.
55
Allergen training as required
Inspector notes: 2-102.13 OBSERVED NO ALLERGEN TRAINING CERTIFICATE FOR THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER ON DUTY. INSTRUCTED TO MEET REQUIREMENT.
58
Miscellaneous / public health orders
Inspector notes: 7-38-060 OBSERVED A KIDS MENU OFFERED WITH A BEVERAGE WITHOUT HEALTHY BEVERAGE OPTION FOR KIDS. INSTRUCTED TO PROVIDE HEALTHY BEVERAGE OPTIONS SUCH AS 100% FRUIT OR VEGETABLE JUICE WITHOUT ADDED NATURAL OR ARTIFICAL SWEETENERS, 1% MILK NOT EXCEEDING 130 CALORIES OR SPARKLING WATERS WITHOUT ADDED NATURAL OR ARTIFICAL SWEETENERS.
64
47
Apr 26, 2022
Routine
1 critical violation. 3 minor violations.
View 4 violations
Contamination prevented during food preparation, storage & display
Inspector notes: Observed a buffet type of food service with no food guards, all ready-to-eat food trays were exposed to customers contamination for the self service food trays. instructed manager to discontinue this kind of open food set up and provide proper food protection. Priority violation 7-38-005.
39
Personal cleanliness
Inspector notes: Food handlers not wearing hair restrain. instructed to wear.
40
Physical facilities installed, maintained & clean
Inspector notes: Missing Grout and deep grooves between kitchen tiles in cold food prep kitchen. instructed to re-grout and maintain to prevent food trapping.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: Inadequate lighting in several walk-in cooler, instructed to provide.
56
74
Jul 14, 2021
Reinspection
1 major violation. 4 minor violations.
View 5 violations
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FOUND NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR HOT WATER SANITIZING DISH MACHINE. INSTRUCTED MANAGEMENT TO PROVIDE AND HAVE READILY ACCESSIBLE. PRIORITY FOUNDATION 7-38-005.
48
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FOUND NO DATA PLATES ON BOTH HOT WATER SANITIZING DISH MACHINES LOCATED IN THE MAIN KITCHEN. MUST PROVIDE EASILY ACCESSIBLE AND READABLE DATA PLATES AFFIXED TO THE MACHINES BY THE MANUFACTUER THAT INDICATE THE MACHINES' DESIGN AND OPERATION SPECIFICATIONS.
48
Plumbing installed; proper backflow devices
Inspector notes: MUST INSTALL A PREP/DUMP SINK IN THE PASTRY SHOP KITCHEN AREA.
51
Physical facilities installed, maintained & clean
Inspector notes: HEAVY ICE BUILDUP ON FLOOR INSIDE EMPLOYEE CAFE WALK-IN FREEZER. MUST CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: FOUND NO LIGHTING IN LOWER LEVEL MEAT WALK-IN FREEZER. MUST PROVIDE.
56
74
Jul 8, 2021
Routine
2 critical violations. 3 major violations. 4 minor violations.
View 9 violations
Proper cold holding temperatures
Inspector notes: OBSERVED COLD TCS FOODS AT IMPROPER TEMPERATURES INSIDE OF THE SERVICE COOLER. OBSERVED TURKEY BACON AT 58.2F, SAUSAGE AT 52.3F, HAM AT 51.3F, EGGS AT 48.2F, AND WHIPPED CREAM AT 63.2F. INSTRUCTED TO DISCARD AND DENATURE ALL SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD HOLDING TCS FOODS AT 41F OR BELOW. PRIORITY 7-38-005. REFER TO VIOLATION #21 FOR CITATION.
22
Proper hot holding temperatures
Inspector notes: FOUND HOT TCS FOOD AT IMPROPER HOT HOLDING TEMPERATURE. COOKED SAUSAGES WERE AT 113F; INSTRUCTED MANAGEMENT THAT ALL HOT-HOLDING TCS FOODS MUST BE HELD AT 135F OR ABOVE AT ALL TIMES. PRIORITY VIOLATION 7-38-005. CITATION ISSUED. FOOD DISCARDED.
21
Consumer advisory provided for raw/undercooked food
Inspector notes: OBSERVED NO CONSUMER ADVISORY FOR RAW OR UNDERCOOKED FOODS. INSTRUCTED TO IDENTIFY SUCH FOODS BY ASTERISKING THEM TO A FOOT NOTE THAT STATES: "ITEMS CAN BE SERVED RAW OR UNDERCOOKED OR CONTAIN UNDERCOOKED INGREDIENTS" AND ADD A STATEMENT THAT SAYS: "CONSUMING RAW OR UNDERCOOKED ANIMAL PRODUCTS MAY INCREASE YOUR RISK OF FOOD BORNE ILLNESS, ESPECIALLY IF YOU HAVE MEDICAL CONDITIONS". PRIORITY FOUNDATION 7-38-005.
25
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED FINAL RINSE TEMPERATURE GAUGE ON HOT WATER SANITIZING DISH MACHINE NOT PROVIDING RINSE TEMPERATURE. INSTRUCTED MANAGEMENT TO REPAIR. PRIORITY FOUNDATION 7-38-005. CITATION ISSUED. MACHINE TAGGED AND HELD FOR INSPECTION BY THE CHICAGO DEPARTMENT OF PUBLIC HEALTH AND MAY NOT BE USED UNTIL RE-INSPECTED BY CDPH AND PROVIDING AN ADEQUATE FINAL RINSE TEMPERATURE.
48
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FOUND NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR HOT WATER SANITIZING DISH MACHINE. INSTRUCTED MANAGEMENT TO PROVIDE AND HAVE READILY ACCESSIBLE. PRIORITY FOUNDATION 7-38-005.
48
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FOUND NO DATA PLATES ON BOTH HOT WATER SANITIZING DISH MACHINES LOCATED IN THE MAIN KITCHEN. MUST PROVIDE EASILY ACCESSIBLE AND READABLE DATA PLATES AFFIXED TO THE MACHINES BY THE MANUFACTUER THAT INDICATE THE MACHINES' DESIGN AND OPERATION SPECIFICATIONS.
48
Plumbing installed; proper backflow devices
Inspector notes: MUST INSTALL A PREP/DUMP SINK IN THE PASTRY SHOP KITCHEN AREA.
51
Physical facilities installed, maintained & clean
Inspector notes: HEAVY ICE BUILDUP ON FLOOR INSIDE EMPLOYEE CAFE WALK-IN FREEZER. MUST CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: FOUND NO LIGHTING IN LOWER LEVEL MEAT WALK-IN FREEZER. MUST PROVIDE.
56
45
Jan 30, 2020
Routine
2 critical violations. 4 minor violations.
View 6 violations
Proper cold holding temperatures
Inspector notes: FOUND THE FOLLOWING FOOD ITEMS STORED AT IMPROPER TEMPERATURE IN DRAWER COOLER AT MAIN COOK LINE. 5 LBS OF RAW FISH 62.2F, 3 LBS OF COOKED POTATOES AT 62.3, 3 LBS OR RAW SHRIMP AT 61.0F, 1LBS OF SLICED HAM AT 60.4F, AND 2 LBS OF OF COOKED CHICKEN AND SAUSAGE AT 60.4F. FOODS STORED IN COOLER A DAY BEFORE. INSTRUCTED TO KEEP ALL TCS FOODS STORED AT 40F OR LOWER. PRIORITY VIOLATION 7-38-005. FOOD DISCARDED VALUED AT $70.
22
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: FOUND DRAWER COOLER AT MAIN COOK LINE AT 62.5F WHERE PERISHABLE ARE STORED, INSTRUCTED MANAGER TO KEEP ALL COOLERS AT 41F OR LOWER. PRIORITY VIOLATION 7-38-005. COOLER IS TAGGED, NOT ALLOWED TO USE, MUST CONTACT THE OFFICE OF CDPH WHEN REPAIRED.
33
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: CLEAN UTENSILS NOT AIR DRIED AFTER WASHING, USING CARD BOARD TYPE SURFACE AS SHELF FOR CLEAN UTENSILS, INSTRUCTED TO AIR DRY AND USE PROPER RACK TO ALLOW AIR CIRCULATION.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: SNEEZE GUARD TOO SHORT AT SELF SERVICE HOT AND COLD FOOD BUFFET AT EMPLOYEES CAFETERIA, INSTRUCTED TO EXTEND FOR PROPER FOOD PROTECTION.
47
Sewage & waste water properly disposed
Inspector notes: NOTED 2 LINES FOR CONDENSATION DRAINING IN PASTRY HAND WASH SINK, INSTRUCTED TO RE-ROUT TO FLOOR DRAIN.
52
Physical facilities installed, maintained & clean
Inspector notes: DEEP GROOVES NOTED BETWEEN KITCHEN FLOOR TILES AT MAIN COOK LINE, PEEING PAINT AT CEILING AND WALL IN DRY FOOD STORAGE. INSTRUCTED TO REPAIR AND MAINTAIN.
55
61
Mar 8, 2019
Reinspection
3 major violations. 3 minor violations.
View 6 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Violation Codes:5-204.11. MUST INSTALL A HANDWASH SINK IN THE DISHWASH ROOMS ON THE 11TH FLOOR AND THE 12TH FLOOR. MUST INSTALL A HANDWASH SINK IN THE EMPLOYEE DINING SERVING LINE. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Proper date marking and disposition
Inspector notes: Violation Codes: 3-501.17. MUST PROVIDE PROPER LABELS FOR DATE MARKING THE PREPARATION AND CONSUME BY/DISCARD DATE OF ALL REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
23
Consumer advisory provided for raw/undercooked food
Inspector notes: Violation Codes: 3-603.11. MUST PROVIDE CONSUMER ADVISORY (ON SITE), REMINDER (IN THE MENU), AND DISCLOSURE (BY THE FOOD ITEMS) FOR ALL UNDERCOOKED FOODS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
25
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: Violation Codes: 4-903.12. OBSERVED DRY FOOD GOODS STORED DIRECTLY UNDER WASTE WATER LINES IN THE BR DRY STORAGE ROOM. MUST REMOVE FROM AREA OR PROVIDE AN INTERCEPTOR BETWEEN THE WATER LINES AND THE DRY GOODS.
44
Plumbing installed; proper backflow devices
Inspector notes: Violation Codes: 5-205.15. OBSERVED A SLIGHT LEAK IN FROM THE BOTTOM OF THE LARGE SOAK TUB BY THE 3 COMP SINK DISH WASH AREA. MUST REPAIR AND MAINTAIN.
51
Allergen training as required
Inspector notes: Violation Codes: 2-102.13. MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
64
Feb 21, 2019
Routine
6 major violations. 6 minor violations.
View 12 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
5
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
3
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST INSTALL A HANDWASH SINK IN THE DISHWASH ROOMS ON THE 11TH FLOOR AND THE 12TH FLOOR. MUST INSTALL A HANDWASH SINK IN THE EMPLOYEE DINING SERVING LINE. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Proper date marking and disposition
Inspector notes: MUST PROVIDE PROPER LABELS FOR DATE MARKING THE PREPERATION AND CONSUME BY/DISCARD DATE OF ALL REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
23
Consumer advisory provided for raw/undercooked food
Inspector notes: MUST PROVIDE CONSUMER ADVISORY DISCLOSURE, AND REMINDER. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
25
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE AT TIME OF INSPECTION. APPROX 12 LIVE COCKROACHES WERE OBSERVED ON THE FLOOR UNDER THE FOOD PREP COOLERS IN THE ST CLAIR KITCHEN. MUST REMOVE ALL ROACHES, DETAIL CLEAN, SANITIZE, AND MAINTAIN. RECOMMENDED TO CONTACT PEST CONTROL PROVIDER FOR FURTHER SERVICE AND INSTRUCTIONS. PRIORITY FOUNDATION VIOLATION#:7-38-020(A). CITATION ISSUED.
38
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED DRY FOOD GOODS STORED DIRECTLY UNDER WASTE WATER LINES IN THE BR DRY STORAGE ROOM. MUST REMOVE FROM AREA OR PROVIDE AN INTERCEPTOR BETWEEN THE WATER LINES AND THE DRY GOODS.
44
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A SLIGHT LEAK IN FROM THE BOTTOM OF THE LARGE SOAK TUB BY THE 3 COMP SINK DISH WASH AREA. MUST REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED AN EXCESS ACCUMULATION OF DIRT/FOOD DEBRIS IN THE FLOOR DRAINS THROUGHOUT THE KITCHEN. MUST DETAIL CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CRACKED AND MISSING FLOOR TILES ON THE 12 FLOOR BY THE ICE MACHINES. MUST REPAIR AND MAINTAIN. OBSERVED MISSING CEILING IN THE DRY STORAGE ROOM IN THE PASTRY PREP KITCHEN. MUST REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED AN ACCUMULATION OF DIRT/DEBRIS BUILDUP ON THE 12 FLOOR EMPLOYEE TOILET ROOMS' EXHAUST VENTILATIONS. MUST DETAIL CLEAN AND MAINTAIN.
56
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
41
Jan 23, 2018
Routine
4 minor violations.
View 4 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND THE FOLLOWING POTENTIALLY HAZARDOUS FOODS HELD AT IMPROPER TEMPERATURES AT SAUTEE REACH IN COOLER AND GRILL REACH IN COOLER UPPER PORTION OF COOLERS- CHEESE HELD AT 48.0 F, CORNED BEEF HELD AT 49.0 F, CUT TOMATOES HELD AT 48.0 F, HAM AT 48.0 F. HOWEVER FOUND AMBIENT AIR TEMPERATURE OF BOTH SAUTEE AND GRILL REACH IN COOLERS UPPER PORTION AT BELOW 40.0 F. INSTRUCTED MANAGER POTENTIALLY HAZARDOUS FOODS MUST BE HELD AT 40.0 F OR BELOW IF HELD COLD. ALL OUT OF TEMPERATURE POTENTIALLY HAZARDOUS FOODS VOLUNTARILLY DISCARDED AT THIS TIME. CRITICAL VIOLATION 7-38-005(A)
3
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED FOOD DEBRIS/DUST BUILD UP ON PREP AREA AND DISHWASH AREA SHELVES, DUST BUILD UP ON REACH IN COOLERS CONDENSERS AND FOOD DEBRIS ON EXTERIOR OF SINKS AT PREP AND DISHWASH AREAS. MUST CLEAN ALL SHELVES, COOLERS CONDENSERS AND EXTERIOR OF SINKS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FOOD/DIRT BUILD UP INSIDE FLOOR DRAINS AT EMPLOYEES CAFETERIA AND ICE BUILD UP ON FLOOR INSIDE WALK IN FREEZER AT 11TH FLOOR. MUST CLEAN INTERIOR OF FLOOR DRAINS AND REMOVE ICE BUILD UP INSIDE WALK IN FREEZER FLOOR.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: 12 FLOOR PREP AREA HAND WASH BOWL AND BREAK DOWN SINK CAULK IN POOR REPAIR BETWEEN SINKS AND WALL. MUST RECAULK SAID SINKS TO WALL.
35
82
Jun 21, 2017
Reinspection
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: SNEEZE GUARD AT SELF-SERVICE COLD FOOD WITH A SHORT BARRIER AT EMPLOYEE CAFETERIA , INSTRUCTED TO EXTEND,BROKEN GASKETS AT PREP COOLER DOORS, KNIVES ARE TETHERED WITH A CHAIN, INSTRUCTED TO FREE ALL UTENSILS FOR PROPER WASHING.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: BOTTOM SHELF OF DRAWER COOLERS NOT CLEAN, FOOD DEBRIS AND DIRT NOTED, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALK-IN COOLER WALLS NOT CLEAN, MOLD LIKE SUBSTANCE NOTED, INSTRUCTED TO CLEAN AND MAINTAIN,
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: WASTE WATER LINE RUNNING ABOVE DRY FOOD STORAGE IN BASEMENT RECEIVING AREA. INSTRUCTED TO MOVE FOOD AWAY OR INSTALL A BARRIER.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLER WITH BEARD NOT WEARING BEARD RESTRAINT, INSTRUCTED TO WEAR.
42
78
Jun 8, 2017
Routine
7 minor violations.
View 7 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: INADEQUATE FOOD PROTECTION, FOUND A VACUUM PACKAGING MACHINE ON SITE WITHOUT HAVE A WRITTEN APPROVAL FROM THE CHICAGO DEPT OF PUBLIC HEALTH. MACHINE IS TAGGED NOT ALLOWED TO USE. NO CITATION ISSUED MACHINE WAS NOT BEING USED DURING INSPECTION.
16
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: IMPROPER USE OF DISH WASHING SINK, OBSERVED AN EMPLOYEE DUMPING MOP BUCKET WASTE WATER IN DISH WASHING MACHINE SPRAYER SINK, INSTRUCTED MGR TO USE ONLY UTILITY MOP SINK FOR WASTE WATER DISPOSAL. SERIOUS CITATION ISSUED 70-38-030.
24
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: SNEEZE GUARD AT SELF-SERVICE COLD FOOD WITH A SHORT BARRIER AT EMPLOYEE CAFETERIA , INSTRUCTED TO EXTEND,BROKEN GASKETS AT PREP COOLER DOORS, KNIVES ARE TETHERED WITH A CHAIN, INSTRUCTED TO FREE ALL UTENSILS FOR PROPER WASHING.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: BOTTOM SHELF OF DRAWER COOLERS NOT CLEAN, FOOD DEBRIS AND DIRT NOTED, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALK-IN COOLER WALLS NOT CLEAN, MOLD LIKE SUBSTANCE NOTED, INSTRUCTED TO CLEAN AND MAINTAIN,
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: WASTE WATER LINE RUNNING ABOVE DRY FOOD STORAGE IN BASEMENT RECEIVING AREA. INSTRUCTED TO MOVE FOOD AWAY OR INSTALL A BARRIER.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLER WITH BEARD NOT WEARING BEARD RESTRAINT, INSTRUCTED TO WEAR.
42
70
Sep 13, 2016
Routine
9 minor violations.
View 9 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED HANDLED SCOOP LYING IN THE ICE MACHINE WITH THE HANDLE FACING DOWN. INSTRUCTED TO STORE SCOOP IN THE ICE BIN OR MACHINE WITH EITHER THE HANDLE FACING UP OR IN A SEPARATE CONTAINER IN BETWEEN USE.
31
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: MUST STORE UTENSILS FACING IN ONE DIRECTION TO PREVENT HAND CONTACT WITH FOOD CONTACT SURFACE OF UTENSILS.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: RAW WOOD STORAGE RACKS NEAR THE DISHROOM WHERE FOOD EQUIPMENT AND UTENSILS ARE STORED MUST BE RESURFACED WITH A NON-ABSORBENT MATERIAL TO ALLOW ROUTINE CLEANING.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO DETAIL CLEAN THE GASKETS AND INTERIOR SURFACE OF THE REACH-IN COOLER WHERE BUTTER, HONEY AND BREAKFAST CONDIMENTS ARE STORED ON THE OTHER SIDE OF THE COOKING LINE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN THE FLOORS UNDER THE FOOD STORAGE RACKS IN VENDOM STORAGE AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DRYWALL HANGING FROM THE CEILING IN THE WALK-IN FREEZER LOCATED ON THE BASEMENT RECEIVING FLOOR. INSTRUCTED TO RESURFACE THE CEILING AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REMOVE DEBRIS FROM THE FLOOR DRAIN NEXT TO THE 3-COMPARTMENT SINK ON BASEMENT RECEVING FLOOR AND MAINTAIN.
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED A SLOW DRAINING HAND SINK ON THE 11TH FLOOR. INSTRUCTED TO CONTACT A PLUMBER AND MAINTAIN.
38
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: INSTRUCTED TO STORE WIPING CLOTHS IN A SANITIZING SOLUTION IN BETWEEN USE.
43
64
Jan 5, 2016
Complaint
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO DETAIL CLEAN THE FAN VENT COVERS TO REMOVE DUST BUILDUP IN THE PRODUCE COOLER, REPLACE THE BROKEN GASKETS ON THE 6-COMPARTMENT PREP COOLER, AND REMOVE THE PLASTIC COVERING ON THE INTERIOR COOLER DOOR OF THE 4-DOOR PREP COOLER.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: GREASE BUILDUP IN THE COMPARTMENT UNDER THE FRYER WITH SOILED FRYING UTENSILS AND EQUIPMENT ARE STORED. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: BUILDUP ON THE FLOORS OF THE MEN'S EMPLOYEE WASHROOM. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REMOVE DUST BUILDUP FROM THE CEILING VENT ABOVE THE PASTRY ROOM AND MAINTAIN TO PREVENT DUST FROM BLOWING OUT ONTO FOOD.
35
82
Nov 23, 2015
Reinspection
No violations found.
100
Nov 16, 2015
Routine
11 minor violations.
View 11 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLY ACTIVITY. OBSERVED APPROXIMATELY 9 FRUIT FLIES ON THE WALLS OF THE PASTRY PREP ROOM AND 5-7 FRUIT FLIES ON THE WALLS OF THE SILVER ROOM. INSTRUCTED TO PROVIDE ADDITIONAL PEST CONTROL TO ELIMINATE THE FRUIT FLY ACTIVITY. SERIOUS VIOLATION 7-38-020
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED ACCUMULATED ICE BUILD UP ON THE WALL AND FLOOR INSIDE OF THE EMPLOYEE CAFETERIA WALK IN FREEZER. INSTRUCTED TO REMOVE ALL ICE BUILD UP.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE CONDENSER FANS WITH ACCUMULATED DUST INSIDE OF THE MAIN LINE WALK IN COOLER AND DECA'S WALK IN COOLER. INSTRUCTED TO CLEAN AND MAINTAIN THE FANS.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED ACCUMULATED FOOD DEBRIS BEHIND THE LOWER DOOR OF THE FRYERS ON DECA'S COOKLINE. INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR OF ALL EQUIPMENT.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED A FAN WITH ACCUMULATED DUST OVER THE CLEAN DISHES AND UTENSILS INSIDE OF THE DISHROOM. INSTRUCTED TO CLEAN AND MAINTAIN THE FAN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR WITH ACCUMULATED FOOD DEBRIS IN CORNERS OF THE PASTRY PREP ROOM BEHIND STORAGE AND EQUIPMENT. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR DETACHING FROM THE WALL IN THE HALLWAY LEADING TO THE SILVER ROOM CAUSING DEBRIS BUILD UP. INSTRUCTED TO REPAIR AND MAINTAIN THE FLOOR.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED THE CEILING VENT AT THE EMPLOYEE CAFETERIA SERVING LINE WITH ACCUMULATED DUST. INSTRUCTED TO CLEAN AND MAINTAIN CEILING VENTS.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED BLOWN LIGHT BULBS UNDER THE LARGE HOOD OF THE CONCORDE COOK LINE AND INSIDE OF THE BASEMENT RECEIVING DRY STORAGE ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED WET MOPS STORED IN MOP BUCKETS AND ON THE FLOOR THROUGHOUT BASEMENT RECEIVING. INSTRUCTED TO STORE ALL WET MOPS HANGING OR INVERTED.
41
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: OBSERVED A FOOD HANDLER INSIDE OF THE EMPLOYEE CAFETERIA WITHOUT A HAIR RESTRAINT. INSTRUCTED TO PROVIDE AND MAINTAIN HAIR RESTRAINTS AT ALL TIMES FOOD IS BEING HANDLED.
42
58
Aug 6, 2014
Routine
6 minor violations.
View 6 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE INTERIOR BOTTOM OF THE FRYERS WITH ACCUMULATED GREASE. INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR BOTTOM OF THE FRYERS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED BASEBOARD UNDER EXPOSED HAND SINK NEXT TO THE CHEF'S OFFICE ON THE 12TH FLOOR MISSING. INSTRUCTED TO REPAIR AND MAINTAIN BASEBOARDS.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOOR TILES THROUGHOUT KITCHEN AND PREP AREA ON 12TH FLOOR BROKEN OR MISSING GROUT. INSTRUCTED TO REPAIR AND MAINTAIN FLOOR TILES AND TO REGROUT BETWEEN FLOOR TILES.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED BLOWN LIGHT BULBS UNDER THE HOODS ON THE 12TH FLOOR IN THE KITCHEN AND PREP AREAS. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE FOLLOWING PLUMBING LEAKING: PLUMBING UNDER THE BASEMENT RECEIVING EXPOSED HAND SINK, PLUMBING UNDER THE BUTCHER ROOM 3 COMPARTMENT SINK MIDDLE AND RIGHT BASINS, 12TH FLOOR PLUMBING UNDER THE 3COMPARTMENT SINK WASH, RINSE AND SANITIZING BASINS. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE VENTILATION NOT WORKING IN THE BASEMENT EMPLOYEES MENS RESTROOM. INSTRUCTED TO REPAIR AND MAINTAIN ADEQUATE VENTILATION.
38
74
Oct 9, 2013
Complaint
1 minor violation.
View 1 violation
Food protected during storage, preparation, display, service and transportation
Inspector notes: FOUND VACUUM PACKAGING MACHINE BEING USED FOR HAMBURGERS. MANAGEMENT COULD NOT PROVIDE HACCP PLAN APPROVAL LETTER FOR MACHINE. TAGGED MACHINE. ALSO, MANAGEMENT DISPOSED OF APPROXIMATELY 27 POUNDS OF VACUUM PACKAGED BURGERS FOUND INSIDE WALK IN COOLER. HAMBURGER APPROXIMATE COST 162DOLLARS. SERIOUS VIOLATION. CITATION ISSUED.
16
95
Sep 23, 2013
Reinspection
No violations found.
100
Sep 16, 2013
Routine
4 minor violations.
View 4 violations
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: FOUND OUTSIDE GARBAGE/DUMPSTER AREAS NOT CLEAN. OVERFLOWING GARBAGE ON FLOORS.SERIOUS VIOLATION. CITATION ISSUED.
19
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: FOUND NO CITY OF CHICAGO SANITATION MAANGER ON PREMISES WHILE HANDLING POTENTIALLY HAZARDOUS FOOD.(HANDLES RAW BEEF,CHICKEN,ETC.)SERIOUS VIOLATION. CITATION ISSUED.
21
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: FOUND FOOD CONTAINERS NOT STORED PROPERLY. MUST STORE INVERTED.
31
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: FOUND ROOM BEHIND SERVING LINE AT CAFETERIA NOT CLEAN AND ORGANIZED.
41
82
Feb 28, 2012
Routine
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. INSULATION COVERINGS INSIDE WALK-IN COOLER NOT CLEAN, ICE BUILD ON COOLING UNITS, INSTRUCTED TO CLEAN AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. INTERIOR SURFACES OF ICE MAKERS NOT CLEAN, HEAVY DUST BUILD-UP UNDER KITCHENS'S PREP TABLE, INSTRUCTED MGR TO CLEAN AND MAINTAIN.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. FOOD CONTACT SURFACES, MEAT SAW TABLE AND SINKS IN BUTCHER'S ROOM WITH ENCRUSTED FOOD DEBRIS, OLD PIECES OF MEAT SITTING IN SINKS AND INSIDE MEAT SAW. INSTRUCTED MGR TO CLEAN AND SANITIZE ALL FOOD CONTACT SURFACE AND MAITAIN.
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ADDITIONAL HAND WASH SINK MUST BE INSTALLED AT LETTUCE WASHING STATION BY RECEIVING DOCK, LETTUCE BEING WASHED AT LISTED AREA WITHOUT A HAND WASHING FACILITY. ALSO LARGE SINKS WHERE LETTUCE IS WASHED MUST BE CLEAND AND SANITIZED PROPERLY EVERYTIME BEFORE USE.
38
82
May 26, 2011
Reinspection
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: POOR FLOOR GROUTING IN VARIOUS AREAS AT THE COOK'S LINE & DISHROOMS; BROKEN/MISSING MUST BE REPLACED ALSO. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAK UNDER THE CAFETERIA DISHMACHINE & MISSING HOT WATER KNOB AT 1-COMP SINK (SOUTHWEST CORNER-BESIDE BIG KETTLES) OF THE MAIN KITCHEN-MUST BE ADDRESSED. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
90
May 18, 2011
Routine
6 minor violations.
View 6 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: INADEQUATE PEST CONTROL (7-38-020). FOUND 16-SMALL/FRUIT FLIES ON DIFFERENT PARTS OF THE WALLS & CEILING INSIDE THE BUTCHER SHOP ROOM. INSTRUCTED TO CLEAN/SANITIZE THRU-OUT & ELIMINATE SOURCE. All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: ANY WORN-OUT/RIPPED CAULKING ALONG SPLASH GUARDS OF SINKS & DISHMACHINES MUST BE REPLACED. COOLER DOOR HINGES AT PASTRY SHOP MUST BE RE-ALIGNED. GREASE TRAP AT DISHROOM BEHIND FRONT BAR MUST BE REPLACED (HEAVY CORROSION ON THE BASE & SIDES). All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOLLOWING NEED CLEANING: INTERIOR FLOOR OF SMALL COOLERS, CABINETS UNDER CAFETERIA COOK'S LINE, EXTERIOR SIDES OF COOKING EQUIPMENT & DISHMACHINES-DUE TO LIME BUILD-UP, FOOD DEBRIS SPILLS OR DUST. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: POOR FLOOR GROUTING IN VARIOUS AREAS OF THE COOK'S LINE & DISHROOMS. BROKEN/MISSING TILES MUST BE REPLACED. FLOOR DRAINS IN THE HALLWAY OF THE 11TH FLOOR NEED DETAILED CLEANING ALSO. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CRACKED TILED WALLBASES INSIDE WALK-IN COOLER DOORWAYS & ANY TILES THAT ARE PULLING AWAY FROM THE WALL MUST BE SEALED. ANY OPENING AROUND PIPES BEHIND BIG KETTLES MUST BE SEALED. The walls and ceilings shall be in good repair and easily cleaned.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOLLOWING PLUMBING ISSUES MUST BE ADDRESSED: LEAK AT BOTTOM PIPE OF PREP SINKS (MAIN KITCHEN), & UNDER THE CAFETERIA DISHMACHINE. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
74
Aug 25, 2010
Reinspection
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL VENTILATION UNITS ABOVE COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD-UP. FAUCET AT EMPLOYEE CAFE 2-COMPARTMENT SINK IN NEED OF REPAIR. MUST CORRECT AND MAINTAINT. ICE CREAM MACHINE IN PASTRY KITCHEN IN NEED OF HOT AND COLD RUNNING WATER TO PROPERLY WASH, RINSE AND SANITIZE. SUBMIT PLANS TO CDPH FOR APPROVAL
38
95
Aug 18, 2010
Complaint
12 minor violations.
View 12 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: All cold food shall be stored at a temperature of 40F or less. All hot food shall be stored at a temperature of 140F or higher. FOUND 2 TENDERLOINS OF BEEF AT IMPROPER TEMPERATURE DURING STORAGE. 48-49 DEGREES. PRODUCT WAS JUST RECIEVED. PRODUCT WAS DISCARDED AT THIS TIME OF INSPECTION. TOTAL VALUE $102.00 12 LBS. CRITICAL VIOLATION 7-38-005(A) CITATION ISSUED
3
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: Adequate and convenient toilet facilities shall be provided. They should be properly designed, maintained, and accessible to employees at all times. FOUND 2 HANDSINKS IN PREP AREA WITH SANITIZER HOSES DRAINING INTO HANDSINKS. INSTRUCTED MANAGER TO REMOVE HOSE. MUST MAINTAIN SINK FOR ONLY HANDWASHING. CRITICAL VIOLATION 7-38-030 CITATION ISSUED
11
Hand washing facilities: with soap and sanitary hand drying devices, convenient and accessible to food prep area
Inspector notes: Adequate and convenient hand washing facilities shall be provided for all employees. FOUND 4 HANDSINKS IN VARIOUS AREAS WITH NO SOAP OR PAPER TOWELS. INSTRUCTED MANAGER TO INSTALL AND MAINTAIN AT ALL TIMES. CRITICAL VIOLATION 7-38-030 CITATION ISSUED.
12
Food protected during storage, preparation, display, service and transportation
Inspector notes: All food should be properly protected from contamination during storage, preparation, display, service, and transportation. FOUND 1 OPEN BOX OF PUFF PASTRY COVERED WITH WASTE WATER ICE IN WALK FREEZER IN BASEMENT STORAGE AREA. LEAK IN FREEZER IN NEED OF REPAIR TO ELIMINATE CONTAMINATION OF PRODUCT. TOATAL VALUE $100.00 SERIOUS VIOLATION 7-38-005(A) CITATION ISSUED.
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. FOUND FRUIT FLY ACTIVITY IN THE FOLLOWING AREAS: BASEMENT STORAGE, RECIEVING AREA, DISHROOM, SILVERROOM, ROOM SERVICE AREA, PRIVATE CLUB AREA FLOORS 11 & 12, FRONT PREP HOT LINE AREA, SERVICE BAR AREA, BREAD CUTTING STATION, DISH SCRAPING AREA, ICE MACHINE AREAS, AND BOTH PASTRY AREAS. APPROXIMATELY 200 FRUIT FLIES ON SITE. ALL AREAS IN NEED OF DETAIL CLEANING, REMOVING OF STANDING WATER, REMOVING OF DIRTY DISHES FROM SITTING FOR LONG AMOUNTS OF TIME. ALL AREAS IN NEED OF SERVICE FROM PEST CONTROL. MUST CORRECT AND MAINTAIN. SERIOUS VIOLATION 7-38-020 CITATION ISSUED.
18
* inspection report summary displayed and visible to all customers
Inspector notes: One copy of the Food Inspection Report Summary must be displayed and visible to all customers. INSPECTION SUMMARY REPORT MUST BE IN SITE OF CUSTOMERS. SUMMARY SHOULD NOT BE FILED. INSTRUCTED MANAGER TO POST AND MAINTAIN. SERIOUS VIOLATION 7-42-010(B) CITATION ISSUED.
28
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. CUTTING BOARDS IN NEED OF REPLACING WHERE WORN AND DISCOLORED. MUST CORRECT AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. THE FOLLOWING IN NEED OF CLEANING: ALL COOKING EQUIPMENT IN ALL PREP LINES (WORKING LINES AND NONWORKING LINES), INTERIOR OF REACH IN COOLERS, CLEAN PLATE HOLDERS, HOT BOXES, INTERIOR OF SINKS, ALL RUBBER GASKETS MUST CLEANED TO REMOVE MOLD BUILD-UP. MUST CLEAN AND MAINTAIN ALL.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING THROUGH OUT. FLOOR AREA AT ICE MACHINE AREA 12TH FLOOR IN NEED OF REPAIR. ALL FLOORS MUST BE SMOOTH AND EASILY CLEANABLE. MUST MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. Use dustless cleaning methods. WALLS AND CEILINGS IN NEED OF CLEANING TO REMOVE DUST BUILD-UP AND FOOD SPLATTERS. MUST CLEAN AND MAINTAIN. CEILING IN BASEMENT IN POOR REPAIR. APPEARS TO BE WATER DAMAGE. CORRECT AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL VENTILATION UNITS ABOVE COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD-UP. FAUCET AT EMPLOYEE CAFE 2-COMPARTMENT SINK IN NEED OF REPAIR. MUST CORRECT AND MAINTAINT. ICE CREAM MACHINE IN PASTRY KITCHEN IN NEED OF HOT AND COLD RUNNING WATER TO PROPERLY WASH, RINSE AND SANITIZE. SUBMIT PLANS TO CDPH FOR APPROVAL.
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Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. ALL WALK-IN AND REACH-IN COOLERS IN NEED OF VISIBLE THERMOMETERS. MUST INSTALL AND MAINTAIN.
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Frequently Asked Questions
When was Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria last inspected?
The most recent health inspection at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria on file is from Feb 24, 2026. The public record contains 29 inspections in total.
What is the most common violation at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited 15 times, more than any other issue at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria.
Has Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria's inspection record improved over time?
Yes. Recent inspections at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria have averaged around four violations per visit, down from roughly eight earlier in the record.
What does a low risk rating mean?
A low risk rating at Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria inspected?
Based on the inspection history on file, Ritz-Carlton Water Tower — Main Kitchen/ Employees Cafeteria is inspected around two times per year on average.
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