Potbelly Sandwich Works
Last inspected: Jan 13, 2025
86
Score
Public records show 22 inspections at Potbelly Sandwich Works stretching back to 2011. Potbelly Sandwich Works was last inspected on Jan 13, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Things are looking better lately, with recent visits averaging around three violations compared to roughly six violations earlier on.
Looking across the full record, “proper cooling methods used” is the recurring theme, flagged nine times.
Compared to the broader Chicago restaurant scene, where the average is 81, this is a stronger showing. Taken together, the history is a positive one.
22
Inspections
0
Critical latest
0
Major latest
3
Minor latest
Inspection History
Jan 13, 2025
Routine
3 minor violations.
View 3 violations
Thermometers provided & accurate
Inspector notes: OBSERVED TWO SINGLE DOOR REACH IN/PREP COOLERS TO NOT HAVE ANY THERMOMETERS PRESENT FOR MEASURING THE INTERNAL AMBIENT AIR TEMPERATURE. INSTRUCTED MANAGER TO PROVIDE ONE IN EACH COOLER. MANAGER PROVIDED AT TIME OF INSPECTION.
36
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAK AT BASE OF FAUCET OF MOP SINK IN KITCHEN AREA. INSTRUCTED MANAGER TO SERVICE FAUCET OF MOP SINK AND MAINTAIN IN GOOD REPAIR.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED PAPER TOWEL DISPENSER IN DISHWASHING AREA TO BE DAMAGED/NOT OPERABLE AT TIME OF INSPECTION. PAPER TOWELS PLACED ON TOP. INSTRUCTED TO REPAIR OR REPLACE WITH ACCEPTABLE PAPER TOWEL HOLDER.
55
86
Feb 5, 2024
Reinspection
No violations found.
100
Jan 17, 2024
Reinspection
1 major violation. 4 minor violations.
View 5 violations
Previous priority foundation violation corrected
Inspector notes: OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATION NOT CORRECTED FROM INSPECTION REPORT#2587910 ON 01/10/2024 #55) 6-201.11 STILL OBSERVED CRUMBLED BRICK THROUGHOUT BASEMENT STORAGE AREA ARE NOT EASILY CLEANABLE REPAIR ISSUE WITH SMOOTH AND EASILY CLEANABLE SEAL HOLES ON WALLS. PRIORITY VIOLATION: 7-42-090, CITATION ISSUE.
59
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGNS OR POSTERS NEAR HAND WASHING SINKS IN FRONT AND REAR PREP/DISH AREA. MUST PROVIDE AND MAINTAIN
10
Thermometers provided & accurate
Inspector notes: THERMOMETER NEEDED AT THE FRONT 2-DOOR PREP COOLER WHERE VEGETABLE ARE STORED. MUST PROVIDE AND MAINTAIN.
36
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED SLOW LEAK ON PIPE UNDERNEATH HAND WASHING SINK IN REAR PREP DISHWASHING AREA. MUST REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DIRT AND DEBRIS ON FLOOR UNDER AROUND AND BEHIND ALL REFRIGERATION UNITS IN FRONT AND REAR PREP AREA. MUST CLEAN AND MAINTAIN.
55
74
Jan 10, 2024
Routine
2 major violations. 5 minor violations.
View 7 violations
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED TOILET IN THE UNISEX WASHROOM LOCATED NEXT TO FRONT SELLING AREA NOT FUNCTIONING PROPERLY. OBSERVED TOILET CLOGGED WHEN FLASHING OVERFLOWING WITH TISSUE PAPER. FACILITY HAS ANOTHER TOILET ROOM FOR EMPLOYEES AND CUSTOMERS TO USE. INSTRUCTED TO REPAIR AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.
53
Previous core violation corrected
Inspector notes: PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM INSPECTION#2556457 ON 05/27/2022. VIOLATION#55. CRUMBLE BRICKS THROUGHOUT THE BASEMENT STORAGE AREA ARE NO EASILY CLEANABLE. REPAIR ISSUE WITH A SMOOTH AND EASILY CLEANABLE.SEAL HOLES ON WALLS. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED.
60
Wiping cloths: properly used & stored
Inspector notes: OBSERVED WIPING CLOTHS STORED ON TOP OF PREP TABLES. MUST PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.
41
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED SLOW LEAK ON PIPE UNDERNEATH HAND WASHING SINK IN REAR PREP DISHWASHING AREA. MUST REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DIRT AND DEBRIS ON FLOOR UNDER AROUND AND BEHIND ALL REFRIGERATION UNITS IN FRONT AND REAR PREP AREA. MUST CLEAN AND MAINTAIN.
55
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGNS OR POSTERS NEAR HAND WASHING SINKS IN FRONT AND REAR PREP/DISH AREA. MUST PROVIDE AND MAINTAIN.
10
Thermometers provided & accurate
Inspector notes: THERMOMETER NEEDED AT THE FRONT 2-DOOR PREP COOLER WHERE VEGETABLE ARE STORED. MUST PROVIDE AND MAINTAIN.
36
64
Jun 7, 2022
Reinspection
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-204.18: CONDENSATION FROM CONDENSER UNIT INSIDE THE WALK-IN COOLER ON SHELVES, INSTRUCTED TO REPAIR ISSUE AND NO FOOD SHOULD BE STORED UNDER SAID UNIT. NO FOOD UNDER THE UNIT.
47
Non-food/food contact surfaces clean
Inspector notes: 4-601.11(C): SOIL DEBRIS WAS FOUND THROUGHOUT THE FLOORS BASEMENT AND SODA SYRUP WAS FOUND SPILLED ON THE FLOOR IN THE BASEMENT AREA UNDER THE SODA BOX DISPENSING AREA.
49
Physical facilities installed, maintained & clean
Inspector notes: 6-201.11: CRUMBLE BRICKS THROUGHOUT THE BASEMENT STORAGE AREA ARE NO EASILY CLEANABLE. REPAIR ISSUE WITH A SMOOTH AND EASILY CLEANABLE.SEAL HOLES ON WALLS
55
86
May 27, 2022
Routine
2 critical violations. 2 major violations. 3 minor violations.
View 7 violations
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: SMALL PREP COLD UNIT AT FRONT PREP AREA WITH INADEQUATE AIR TEMP OF 50F TO 66.5F. TCS FOOD WAS STORED INSIDE MENTIONED UNIT: SLICED TOMATOES(48.7F TO 50.3F) AND CHOPPED LETTUCES(59.1F TO 62F). THE COLD UNIT MUST MAINTAIN AIR TEMP OF 41F AND BELOW. TAGGED UNIT" HELD FOR INSPECTION" DO NOT USE. PRIORITY VIOLATION: 7-38-005, CITATION ISSUED
33
Proper cold holding temperatures
Inspector notes: TCS FOOD STORED INSIDE THE PREP COOLER IN THE FRONT PREP AREA AT IMPROPER TEMPERATURE: SLICED TOMATOES 48.7F TO 50.3F; CHOPPED LETTUCE AT TEMP OF 59.1F TO 62F, THREE BOTTLES OF MAYO AT TEMP OF 59F. COLD /CHOPPED FOODS MUST MAINTAIN A TEMP OF 41F AND BELOW. PRIORITY VIOLATION:7-38-005,CITATION ISSUED.
22
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NO SOAP PROVIDED AT FRONT HANDWASHING SINK IN PREP AREA.INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION: 7-38-030(C),CITATION ISSUED
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NO PAPER TOWELS ARE PROVIDED AT THE HANDWASHING SINK IN THE FRONT PREP AREA. THE MANAGER STATED PAPERS ARE IN BACKORDER. MUST SUPPLY PAPER TOWEL OR HAND-DRYING UNIT AT SAID SINK FOR PROPER HANDWASHING PRIORITY FOUNDATION VIOLATION:7-38-030(C) "CONSOLIDATED WITH ABOVE CITATION"
10
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: CONDENSATION FROM CONDENSER UNIT INSIDE THE WALK-IN COOLER ON SHELVES, INSTRUCTED TO REPAIR ISSUE AND NO FOOD SHOULD BE STORED UNDER SAID UNIT. NO FOOD UNDER THE UNIT.
47
Non-food/food contact surfaces clean
Inspector notes: SOIL DEBRIS WAS FOUND THROUGHOUT THE FLOORS BASEMENT AND SODA SYRUP WAS FOUND SPILLED ON THE FLOOR IN THE BASEMENT AREA UNDER THE SODA BOX DISPENSING AREA.
49
Physical facilities installed, maintained & clean
Inspector notes: CRUMBLE BRICKS THROUGHOUT THE BASEMENT STORAGE AREA ARE NO EASILY CLEANABLE. REPAIR ISSUE WITH A SMOOTH AND EASILY CLEANABLE.SEAL HOLES ON WALLS
55
52
Jan 15, 2021
Routine
1 major violation. 2 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED FRONT PREP AREA WITHOUT REQUIRED HAND SINK. MUST INSTALL A DEDICATED, EXPOSED HANDSINK IN FRONT PREP AREA WITH PLUMBED HOT/COLD WATER, SOAP AND PAPER TOWELS AND A HAND WASHING SIGN. HAND SINK MUST BE EASILY ACCESSIBLE/ CLOSE TO CASH REGISTER, SHAKE STATION AND SANDWICH PREP AREA. PRIORITY FOUNDATION VIOLATION 7-38-030(C). NO CITATION ISSUED.
10
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED VENTAILATION IN DISREPAIR IN RESTROOM NEAR FRONT PREP AREA. MUST REPAIR AND MAINTAIN SAME.
56
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED STAINS IN LIGHT SHIELD INSIDE RESTROOM IN REAR OF DINING ROOM. MUST CLEAN / REPLACE.
56
82
Mar 3, 2020
Reinspection
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS,THROUGHOUT THE PREMISES,INCLUDED BASEMENT AREA.
47
Physical facilities installed, maintained & clean
Inspector notes: BROKEN BRICK WALLS AT DRY STORAGE(SODA BOXES) AND HALLWAY WERE FOOD AND FOOD CONTAINERS ARE STORED IN BASEMENT AREA. INSTRUCTED TO SEAL BRICK WALLS AT MENTIONED AREA.SURFACE MUST BE SMOOTH AND CLEANABLE
55
Compliance with clean indoor air ordinance
Inspector notes: OBSERVED ONE MALE CUSTOMER VAPING INSIDE THE RESTAURANT. LATER ANOTHER GROUP OF CUSTOMERS CAME IN, SAT DOWN AND A FEMALE CUSTOMER START TO VAPING. MANAGER WAS INFORMED OF THE SITUATION OF THE FIRST INCIDENT BY THE SANITARIAN. WHEN SECOND GROUP CAME IN MANAGER OBSERVED THE FEMALE CUSTOMER VAPING, BOTH TIMES MANAGER ASK THE GROUP TO LEAVE THE PREMISES. NO SMOKING/VAPING IN PUBLIC PLACE. INDOOR AIR ORDINANCE. SMOKING IN PUBLIC PLACE: 7-32-015, CITATION ISSUED.
62
86
Feb 24, 2020
Routine
1 major violation. 4 minor violations.
View 5 violations
Previous core violation corrected
Inspector notes: PREVIOUS CORE VIOLATION NOT CORRECTED FROM 1-15-2019,REPORT #2252572 #55) 6-201.11 OBSERVED CRUMBLED BRICK DUST AND DEBRIS ALONG WALL AND FLOOR JUNCTIONS IN REAR DRY STORAGE ROOM ADJACENT TO OFFICE, IN BASEMENT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION: 7-42-090,CITATION ISSUED
60
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: INTERIOR AND EXTERIOR OF VENT HOSE INSIDE THE SMALL REACH-IN COOLER UNDER COLD LINE HAS A BUILD UP OF GRIMES,INSTRUCTED TO CLEAN AND MAINTAIN
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS,THROUGHOUT THE PREMISES,INCLUDED BASEMENT AREA.
47
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: MUST PROVIDE A COVER(COMPLETELY ENCLOSED)TO RECEPTACLE INSIDE WASHROOM USED FOR STAFF AND CUSTOMERS
53
Physical facilities installed, maintained & clean
Inspector notes: CRACKED PEELING PAINT ABOVE THE PREP/SERVING AREA(EAST WALL),FRONT AREA,REMOVE. REPAINT SURFACE MUST BE SMOOTH,CLEANABLE AND NON-ABSORBENT SURFACE. GRIMES AND DEBRIS THROUGHOUT THE FLOORS: UNDER SHELVES,COOKING EQUIPMENT AND BASEMENT STORAGE AREA.DETAIL CLEAN AND MAINTAIN
55
74
Jan 15, 2019
Routine
2 minor violations.
View 2 violations
Plumbing installed; proper backflow devices
Inspector notes: UNABLE TO IDENTIFY BACK FLOW PREVENTER DEVICE ON BEVERAGE DISPENSING MACHINE IN DINING AREA. INSTRUCTED MANAGER TO IDENTIFY BACK FLOW PREVENTER DEVICE AND OR INSTALL. MAINTAIN AT ALL TIMES.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CRUMBLED BRICK DUST AND DEBRIS ALONG WALL AND FLOOR JUNCTIONS IN REAR DRY STORAGE ROOM ADJACENT TO OFFICE, IN BASEMENT. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES.
55
90
Apr 12, 2018
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST DEFROST ICE CREAM FREEZER LOCATED IN BASEMENT AND MAINTAIN. OBSERVED RUSTY STORAGE SHELVING IN REAR FOOD STORAGE AREA. MUST REPAINT AND MAINTAIN. OBSERVED BROKEN HANDLE DOOR AT THE 1DOOR DREESING COOLER IN FRONT PREP AREA. MUST REPAIR/REPLACE AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FOOD DEBRIS ON FLOOR UNDERNEATH STORAGE SHELVING IN BASEMENT. MUST CLEAN AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUST ACCUMULATION ON CEILING AND PIPES ABOVE WALK-IN COOLER. MUST CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED NO VISIBLE BACK FLOW PREVENTOR DIVICE AT THE FRONT COOFFE MACHINE. MUST PROVIDE AND MAINTAIN.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED A FEW ITEMS NOT ELEVATED 6INCHES OFF FLOOR IN BASEMENT. MUST ELEVATE ITEMS AND MAINTAIN.
41
78
Oct 12, 2017
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR OF THE BASEMENT COOLERS WITH EXCESSIVE FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS FOUND DIRTY WITH DEBRIS IN THE FOLLOWING AREAS: UNDER THE MOP SINK, THROUGHOUT THE BASEMENT UNDER ALL SHELVING, BEHIND BASEMENT COOLERS AND FREEZERS. MUST CLEAN AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST NOT USE DUCT TAPE ON WALLS AS A MEANS OF REPAIR TO SECURE ELECTRICAL WIRING ABOVE THE EXPOSED HAND SINK.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: DIRTY TOILET IN THE WOMANS WASHROOM. MUST CLEAN AND MAINTAIN.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ALL STORED ITEMS THROUGHOUT THE BASEMENT AND BASEMENT OFFICE MUST BE STORED ORGANIZED AND ELEVATED.
41
78
Jan 12, 2017
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED CONTACT SURFACE AT SELF SERVE BEVERAGE MACHINE NOT CLEAN. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED HOOD ABOVE THE SANDWICH OVEN IN THE FRONT PREP AREA NOT CLEAN, EXCESSIVE DUST ACCUMULATION. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED VENTILATION FAN IN MENS TOILET ROOM NOT WORKING. INSTRUCTED TO REPAIR AND MAINTAIN.
38
86
Jan 4, 2017
Routine
4 minor violations.
View 4 violations
Previous minor violation(s) corrected 7-42-090
Inspector notes: PREVIOUS MINOR VIOLATION NOT CORRECTED FROM INSPECTION REPORT 1610013, DATED 1/21/2016. VIOLATION INCLUDES; #34; MUST CLEAN FOOD DEBRI FROM FLOOR IN WALK IN COOLER,BASEMENT AND PREP AREA.MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN DINING AREA AND LOOSE STAIRS LEADING TO BASEMENT. VIOLATION STILL EXISTS. SERIOUS VIOLATION 7-42-090.
29
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED CONTACT SURFACE AT SELF SERVE BEVERAGE MACHINE NOT CLEAN. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED HOOD ABOVE THE SANDWICH OVEN IN THE FRONT PREP AREA NOT CLEAN, EXCESSIVE DUST ACCUMULATION. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED VENTILATION FAN IN MENS TOILET ROOM NOT WORKING. INSTRUCTED TO REPAIR AND MAINTAIN.
38
82
Jan 21, 2016
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST DEFROST ICE CREAM AND CHEST FREEZERS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN DEBRI FROM WALK IN COOLER SHELVING UNITS AND FANGUARDS,CART UNDERNEATH OVEN,SODA MACHINE AND COUNTER TOP AT SAME,BASEMENT SHELVING UNITS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN FOOD DEBRI FROM FLOOR IN WALK IN COOLER,BASEMENT AND PREP AREA.MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN DINING AREA AND LOOSE STAIRS LEADING TO BASEMENT.
34
86
Jul 7, 2015
Routine
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: LABEL AND DATE ALL FOOD CONTAINERS WITH READY TO EAT FOOD INSIDE THE WALK IN COOLER.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST RE CAULK AROUND THE WASHBOWL SINK IN THE MEN'S WASHROOM. CAULK WORN OUT AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN THE FLOOR ALONG THE WALL BASE ALL CORNER IN THE BASEMENT STORAGE ROOM, UNDER THE 3 COMPARTMENT SINK AND IN THE PREP AREA AND MAINTAIN.
34
Food handler requirements met
Inspector notes: MUST PROVIDE PROOF OF FOOD HANDLER'S CERTIFICATE NEXT ROUTINE INSPECTION.
45
82
Oct 27, 2014
Routine
5 minor violations.
View 5 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFICATE OF SANITATION POSTED ON THE WALL AND NO CERTIFIED FOOD MANAGER ON SITE AT THE TIME OF INSPECTION. WHILE SRVING AND PREPARING POTENTIALLY HAZARDOUS FOODS SUCH AS CHILI, TURKEY SANDWICH, TUNA SALAD, CHICKEN SALAD. CITATION ISSUED SERIOUS 7-38-012. CERTIFIED FOOD MANAGER MATTHEW HABEGGER ARRIVED ON SITE AT 12:50PM.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN IN DETAIL THE CABINET UNDER THE SODA MACHINE AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN THE FLOOR THRU-OUT BASEMENT STORAGE ROOM,AND REMOVE ALL CARDBOARD/EMPTY BOXES ON THE FLOOR AND MAINTAIN. ALSO CLEAN THE FLOOR IN MEN'S WASHROOM ALONG THE WALL BASE ALL CORNER AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: VENT COVER IN BOTH WASHROOMS WITH DUST BUILD-UP. MUST CLEAN AND MAINTAIN.
35
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: CLUTTER IN THE BASEMENT STORAGE ROOMS(BIG AND SMALL STORAGE ROOM). INSTRUCTED TO ORGANIZE, ELEVATE ALL ITEMS/ARTICLES OFF THE FLOOR TO PREVENT RODENT/INSECTS HARBORAGE
41
78
Sep 16, 2013
Reinspection
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CRACKED MOLDY WALL CAULKING AT EXPOSED HAND SINK. MUST REPLACE.
35
95
Sep 9, 2013
Routine
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED 25 TO 30 SMALL DRAIN FLIES THROUGHOUT REAR DISH AREA ON WALLS, POTS AND PANS AND AROUND THREE COMPARTMENT SINK. INSTRUCTED TO HAVE PEST CO. SERVICE FOR FLIES, REMOVE ALL MOIST DEBRIS FROM UNDER THREE COMPARTMENT SINK, WET LINEN AND ELIMINATE OR MINIMIZE FLY ACTIVITY. SERIOUS CITATION ISSUED 7-38-020.
18
Previous minor violation(s) corrected 7-42-090
Inspector notes: PREVIOUS MINOR VIOLATION FROM 11-8-12 NOT CORRECTED #38-REPAIR THE LOOSE HOT WATER HANDLE IN THE MEN'S WASHROOM. SERIOUS CITATION ISSUED 7-42-090.
29
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST CLEAN AND SANITIZE INTERIOR GARBAGE CANS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR BOX FREEZER WITH DEBRIS. MUST CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CRACKED MOLDY WALL CAULKING AT EXPOSED HAND SINK. MUST REPLACE.
35
78
Nov 8, 2012
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE INTERIOR OF THE PREP COOLERS.
33
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: MUST PROVIDE A SELF-CLOSING DOOR DEVICE FOR THE MEN'S WASHROOM.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: PROVIDE A WORKING VENTILATION FAN IN THE MEN'S WASHROOM. REPAIR THE LOOSE HOT WATER HANDLE IN THE MEN'S WASHROOM.
38
86
Nov 1, 2012
Complaint
7 minor violations.
View 7 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURES. OBSERVED 3 DIFFERENT TYPES OF SOUP IN THE HOT HOLDING UNIT AT 122.6F. MANAGEMENT DISCARDED 12# OF FOOD WORTH $13. CRITICAL VIOLATION 7-38-005A.
3
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE INSECTS ON THE PREMISES. 10 LIVE COCKROACHES WERE OBSERVED ON THE FLOOR AND INSIDE OF THE CABINET UNDERNEATH THE FOUNTAIN POP DISPENSER. MUST CLEAN AND SANITIZE THE AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. SERIOUS VIOLATION 7-38-020.
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE INTERIOR OF THE PREP COOLERS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN THE FLOOR OF THE BASEMENT UNDERNEATH THE STORAGE RACKS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN THE WALL TILES IN THE REAR PREP AREA BEHIND THE PREP TABLE.
35
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: MUST PROVIDE A SELF-CLOSING DOOR DEVICE FOR THE MEN'S WASHROOM.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: PROVIDE A WORKING VENTILATION FAN IN THE MEN'S WASHROOM. REPAIR THE LOOSE HOT WATER HANDLE IN THE MEN'S WASHROOM.
38
70
May 24, 2011
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. FOOD SPLATTER ON STEP STOOL STORED AT SLICER. MANAGEMENT CORRECTED DURING INSPECTION.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. WATER DAMAGED CEILING TILES IN LADIES WASHROOM. MUST REPLACE.
35
90
Frequently Asked Questions
When was Potbelly Sandwich Works last inspected?
The most recent health inspection at Potbelly Sandwich Works on file is from Jan 13, 2025. The public record contains 22 inspections in total.
What is the most common violation at Potbelly Sandwich Works?
Across the inspection record, “proper cooling methods used” has been cited nine times, more than any other issue at Potbelly Sandwich Works.
Has Potbelly Sandwich Works' inspection record improved over time?
Yes. Recent inspections at Potbelly Sandwich Works have averaged around three violations per visit, down from roughly six earlier in the record.
What does a low risk rating mean?
A low risk rating at Potbelly Sandwich Works means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Potbelly Sandwich Works inspected?
Based on the inspection history on file, Potbelly Sandwich Works is inspected around two times per year on average.
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