Potbelly Sandwich Works

1422 W Webster Ave, Chicago, IL 60614
American
Last inspected: Feb 5, 2025
78
Score
Low Risk

Inspectors have visited Potbelly Sandwich Works 19 times, with records going back to 2010. On Feb 5, 2025, the health department conducted the most recent visit. A low risk tier reflects an inspection that turned up minimal issues.

Performance has remained roughly level over recent inspections, averaging near three violations each time.

“Physical facilities installed, maintained & clean” comes up most often, recorded nine times in the inspection record.

That's lower than the typical Chicago restaurant, which scores around 81. There isn't much in the file that would give a customer pause.

19
Inspections
0
Critical latest
0
Major latest
5
Minor latest
Inspection History
Feb 5, 2025
Routine
5 minor violations.
View 5 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED TOILET HANDLE TO BE LEAKING WATER ONTO FLOOR WHEN USED TO FLUSH/PRESS DOWN IN THE RIGHT HAND SIDE BATHROOM AT TIME OF INSPECTION. INSTRUCTED MANAGER TO SERVICE TOILET HANDLE AND MAINTAIN IN GOOD REPAIR.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERERED TRASH RECEPTACLE IN THE LEFT HAND SIDE UNISEX BATHROOM AT TIME OF INSPECTION. INSTRUCTED MANAGER TO PROVIDE A COVERED TRASH IN UNISEX BATHROOM.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED THE FLOOR UNDER THE STORAGE SHELVES LOCATED DIRECTLY ACROSS THE WALK IN COOLER DOOR TO BE HEAVILY SOILED WITH LOOSE FOOD DEBRIS, CRUMBS, AND PLASTIC/CARDBOARD TRASH. OBSERVED FLOOR DRAIN BELOW 1 COMPARTMENT PREP SINK IN REAR PREP AREA TO BE HEAVILY SOILED WITH BLACK SLIME BUILD UP AS WELL AS FOOD DEBRIS. INSTRUCTED TO REMOVE AND MAINTAIN AREA FREE OF EXCESSIVE DEBRIS BUILD UP AND SLIME BUILD UP.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED LIGHT NOT WORKING/NO LIGHTING AVAILABLE IN SMALL HALL/STORAGE AREA LOCATED IN FRONT OF THE WALK IN COOLER DOOR. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN ADEQUATE LEVEL OF LIGHTING IN STORAGE AREAS.
56
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE 2 DOOR DRAWER REACH IN/PREP COOLER AT BEGINNING OF SANDWICH PREP LINE TO BE HEAVILY SOILED WITH FOOD DEBRIS AND CRUMBS ON THE INTERIOR SHELVES/COMPARTMENTS. INSTRUCTED TO DETAIL CLEAN INTERNAL COMPARTMENTS OF SLIDING REACH IN COOLER AND MAINTAIN FREE OF EXCESSIVE FOOD DEBRIS BUILD UP.
49
78
Feb 28, 2024
Routine
3 minor violations.
View 3 violations
Thermometers provided & accurate
Inspector notes: MISSING THERMOMETER INSIDE 1-DOOR MILK COOLER LOCATED IN REAR FOOD PREP AREA. MUST PROVIDE AND MAINTAINED.
36
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DUST BUILD UP ON REAR CEILING LIGHT SHIELD COVER ABOVE FOOD STORAGE SHELF. MUST CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DIRT AND DEBRIS ON FLOOR BETWEEN REFRIGERATION UNITS IN FRONT FOOD PREPARATION AREA. MUST CLEAN AND MAINTAIN.
55
86
Oct 23, 2023
Routine
5 minor violations.
View 5 violations
Non-food/food contact surfaces clean
Inspector notes: INTERIOR CABINETS UNDER THE FRONT PREP SODA DISPENSING SYSTEM WITH DIRT AND SPILLAGE. MUST CLEAN AND MAINTAIN.
49
Garbage & refuse properly disposed; facilities maintained
Inspector notes: MUST PROVIDE AN ACCESSIBLE WASTE CONTAINER AT THE FRONT PREP HAND WASHING SINK FOR SOILED PAPER TOWELS.
54
Physical facilities installed, maintained & clean
Inspector notes: WALL AT THE REAR PREP GARBAGE CONTAINER WITH EXCESSIVE FOOD SPLATTER.----FLOOR UNDER THE REAR BAG-IN-BOX SODA SYSTEM WITH SYRUP SPILLAGE. MUST CLEAN AND MAINTAIN ALL.
55
Physical facilities installed, maintained & clean
Inspector notes: MISSING FLOOR DRAIN COVER AT THE ONE-DOOR SALAD COOLER IN THE FRONT PREP. MUST REPLACE.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: BROKEN/INOPERABLE LIGHTING ABOVE THE THREE-COMPARTMENT SINK. MUST REPAIR.
56
78
Apr 18, 2022
Routine
4 minor violations.
View 4 violations
Contamination prevented during food preparation, storage & display
Inspector notes: A SPLASH GUARD IS NEEDED BETWEEN THE HANDWASHING SINK AND CHEST FREEZER DUE TO THE EXTERIOR LID SURFACE BEING USED FOR THE PREP TABLE. INSTALL SPLASH GUARD OR RELOCATE SAID UNIT AWAY FROM ANY POSSIBLE CONTAMINATION
39
Plumbing installed; proper backflow devices
Inspector notes: DRAINPIPE FROM SELF SEVER SODA MACHINE NOT COMPLETELY DRAIN ON FLOOR DRAIN, WATER IS SPILLED ONTO FLOOR FORMING A PUDDLE OF WATER.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: TOILET BOWLS IN BOTH WASHROOMS MUST BE CLEANED FROM GRIMES.
53
Physical facilities installed, maintained & clean
Inspector notes: KEEP FLOOR DRY UNDER THE SELF SERVE SODA MACHINE.DEBRIS AND SOME ITEMS UNDER SHELVES,CLEAN AND MAINTAIN
55
82
Oct 21, 2021
Routine
No violations found.
100
Aug 6, 2020
Reinspection
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: BROKEN LID LINER INSIDE THE PREP COOLER BY THE OVEN, INSTRUCTED TO REPAIR CAUSE.
47
Plumbing installed; proper backflow devices
Inspector notes: NO BACK FLOW PREVENTION DEVICE PROVIDED AT ICE MACHINE WATER LINE, IN SERVING AREA. MUST INSTALL SO BACK FLOW PREVENTION DEVICE MAY BE LOCATED TO BE SERVICED AND MAINTAIN OR TO KNOW THE LOCATION
51
Physical facilities installed, maintained & clean
Inspector notes: NO GROUT PROVIDE BETWEEN THE FLOOR TILES IN FRONT OF PREP SANDWICHES COOLER AND IN FRONT OF ICE CREAM CHEST FREEZER.STANDING WATER BETWEEN TILES. SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT SURFACE
55
86
Jul 30, 2020
Routine
1 major violation. 3 minor violations.
View 4 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: WE OBSERVED BLACK AND PINK SLIME SUBSTANCE AT INTERIOR CHUTE OF ICE MACHINES AT FRONT SELF SERVE AREA.ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN UNIT. PRIORITY FOUNDATION VIOLATION:7-38-005 CITATION ISSUED
16
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: BROKEN LID LINER INSIDE THE PREP COOLER BY THE OVEN,INSTRUCTED TO REPAIR CAUSE
47
Plumbing installed; proper backflow devices
Inspector notes: NO BACK FLOW PREVENTION DEVICE PROVIDED AT ICE MACHINE WATER LINE, IN SERVING AREA. MUST INSTALL SO BACK FLOW PREVENTION DEVICE MAY BE LOCATED TO BE SERVICED AND MAINTAIN OR TO KNOW THE LOCATION
51
Physical facilities installed, maintained & clean
Inspector notes: NO GROUT PROVIDE BETWEEN THE FLOOR TILES IN FRONT OF PREP SANDWICHES COOLER AND IN FRONT OF ICE CREAM CHEST FREEZER.STANDING WATER BETWEEN TILES. SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT SURFACE
55
78
Jan 14, 2019
Complaint
3 minor violations.
View 3 violations
Food properly labeled; original container
Inspector notes: OBSERVED PRE PACKAGED PASTRY ITEMS, MINI COOKIES, ETC., STORED AT FRONT COUNTER AREA FOR CUSTOMER SELECTION WITHOUT PROPER LABEL. INFORMED MANAGER THAT PRE PACKAGED FOODS MUST HAVE PROPER LABEL. INSTRUCTED MANAGER TO PROVIDE PROPER LABELS, WITH COMMON NAME, LISTED INGREDIENTS, MANUFACTURE, ALLERGENS, EXPIRATION DATES, ETC, MUST PROVIDED ON LABELS. MAINTAIN AT ALL TIME.
37
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED SMALL LEAK AT TWIST VALVE AT SANITIZING SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN AT ALL TIMES.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CRACKS AND CREVICES THROUGHOUT FRONT LINE PREP AREA AND ICE CREAM STATION AREA IN FRONT. INSTRUCTED MANAGER TO REGROUT AREA AND ENSURE SURFACE IS SMOOTH AND EASILY CLEANABLE. MAINTAIN AT ALL TIMES.
55
86
May 21, 2018
Routine
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED READY TO EAT FOOD ITEMS NOT PROPERLY LABELED INSIDE PREP COOLERS AND PREP COOLERS. MUST LABEL AND DATE ITEMS WITH PRODUCT NAME PREPARED BY DATE OR USED BY DATE.
30
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED EXPOSED HAND WASHING SINK IN FRONT AND REAR DISHWASHING AREA. DRAINING SLOW. MUST REPAIR AND MAINTAIN.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: VISIBLE AND WORKING THERMOMETER NEEDED INSIDE 2-DOOR REAR PREP COOLER. MUST PROVIDE AND MAINTAIN.
40
86
Dec 22, 2017
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR/REPLACE MISSING KNOB ON MOUNTED CAN OPENER IN PREP AREA.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN FOOD DEBRIS FROM LOWER SHELVES OF PREP TABLE IN REAR PREP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST RE-GROUT FLOOR THROUGHOUT FRONT PREP AREA BEHIND SERVICE COUNTER. CLEAN FOOD DEBRIS FROM FLOORS THROUGHOUT REAR PREP/STORAGE AREA.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN EXCESSIVE DUST ACCUMULATION FROM CEILING AND WALL VENTS THROUGHOUT PREMISES; INCLUDING REAR AND FRONT PREP, AND MANAGER'S OFFICE. ALSO, CLEAN DUST FROM FAN GUARDS IN WALK IN COOLER.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST CLEAN UNKNOWN DEBRIS FROM LIGHT SHIELDS IN MANAGER'S OFFICE.
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST REMOVE CLUTTER FROM AROUND REAR EXIT DOOR AND THROUGHOUT REAR PREP/STORAGE AREA. ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE.
41
74
May 15, 2017
Routine
7 minor violations.
View 7 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR BROKEN DOOR GASKET AND DEFROST DEEP FREEZER IN REAR. ALSO REMOVE RUST FROM STORAGE RACKS IN WALK IN COOLER IN REAR. INSTRUCTED TO MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN INTERIOR CONTACT SURFACE OF STORAGE DRAWERS BEHIND FRONT COUNTER, LOWER SHELVES ON ALL PREP TABLES; AND INTERIOR CONTACT SURFACES OF ALL PREP COOLERS, DEBRIS AND DUST PRESENT. ALSO, CLEAN THE MOUNTED CAN OPENER, DRIED FOOD DEBRIS PRESENT. INSTRUCTED TO MAINTAIN ALL.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS AND FLOOR DRAINS IN PREP AREA, INSIDE WALK IN COOLER, AND IN MANAGER'S OFFICE. DEBRIS AND DIRT PRESENT, INSTRUCTED TO MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN VENT COVERS IN WALK IN COOLER, EXCESSIVE DUST PRESENT. INSTRUCTED TO MAINTAIN.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST CLEAN UNKNOWN DEBRIS FROM LIGHT SHIELDS IN REAR PREP, INSTRUCTED TO MAINTAIN.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR 1-COMP VEGETABLE SINK IN REAR PREP, NO HOT WATER PRESENT, ONLY COLD. PREP COOLER ON WEST WALL IN FRONT PREP AREA, NOT WORKING, "DO NOT USE" SIGN POSTED. ADDITIONAL PREP COOLERS AT PROPER TEMPERATURES, 40F OR BELOW.INSTRUCTED TO REPAIR COOLER AND SINK,AND MAINTAIN.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST ORGANIZE AND REMOVE CLUTTER FROM MANAGER'S OFFICE. ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE AND MAINTAIN.
41
70
Jun 21, 2016
Routine
5 minor violations.
View 5 violations
Facilities to maintain proper temperature
Inspector notes: OBSERVED THAT RIGHT CATERING PREP TOP COOLER IS HOLDING IMPROPER AMBIENT TEMPERATURE OF 51 DEGREES. NO POTENTIALLY HAZARDOUS FOODS WERE BEING STORED IN THE COOLER AT TIME OF INSPECTION. THE COOLER WAS TAGGED DURING INSPECTION AND MUST NOT BE USED UNTIL THE UNIT IS REPAIRED AND THE CDPH HAS REMOVED THE TAG. INSTRUCTED FACILITIES TO MAINTAIN COLD HOLDING EQUIPMENT AT 40 DEGREES OR BELOW. CRITICAL VIOLATION: 7-38-005(A) (NO CITATION ISSUED).
2
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED ACCUMULATION OF FROST IN THE ICE CREAM DISPLAY FREEZER. INSTRUCTED TO DEFROST AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED ACCUMULATION OF PARTICULATE MATTER AROUND THE BASE OF THE SWINGING DOOR BETWEEN THE FRONT AND REAR PREP, AND UNDER THE REAR CHEST FREEZER. INSTRUCTED TO CLEAN AND MAINTAIN.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE WASTE PIPING AT THE REAR ONE COMPARTMENT SINK TO BE LEAKING. INSTRUCTED TO REPAIR THE LEAK.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED THE AREA SURROUNDING THE MOP SINK TO BE CLUTTERED WITH BROOMS AND OTHER CLEANING EQUIPMENT THAT ARE STORED IMPROPERLY. INSTRUCTED TO REMOVE UNNECESSARY ITEMS AND STORE ALL MOPS AND BROOMS INVERTED (HANDLES DOWN) OR AT LEAST 6 INCHES OFF THE FLOOR.
41
78
Feb 6, 2015
Reinspection
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED CRACKED PLASTIC LID TO ICE CREAM CASE. MUST REPLACE LID AND MAINTAIN
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED ALL SHELVES IN FRONT SERVICE AREA WITH TOGO BAGS UNCLEAN WITH FOOD CRUMBS AND FOOD DEBRIS. CLEAN AND MAINTAIN ALL SHELVES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS VERY UNCLEAN UNDER REFRIGERATORS AND SHELVING IN FRONT SERVICE AREA. ALL EQUIPMENT MUST BE PULLED AWAY FROM WALLS AND ALL FLOORS UNDER ALL LARGE EQUIPMENT MUST BE CLEANED IN DETAIL. OBSERVED FLOORS IN REAR KITCHEN UNCLEAN ALONG WALLS AND IN CORNERS. ALL FLOORS MUST BE CLEANED IN DETAIL AND MAINTAINED IN A SANITIARY CONDITION.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOOR DRAINS UNCLEAN WITH DIRT AND DEBRIS. CLEAN AND MAINTAIN ALL FLOOR DRAINS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED LEAK UNDER EXPOSED HAND SINK IN REAR OF KITCHEN. REPAIR AND MAINTAIN EXPOSED HANDSINK.
38
78
Jan 27, 2015
Routine
7 minor violations.
View 7 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED 1/4 INCH GAP AT FRONT DOOR LEADING TO OUTSIDE. MUST INSTALL DOOR SWEEPS IN ORDER TO PROTECT AGAINST INSECT AND RODENT ENTRY. SERIOUS VIOLATION 7-38-020
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED CRACKED PLASTIC LID TO ICE CREAM CASE. MUST REPLACE LID AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED ALL SHELVES IN FRONT SERVICE AREA WITH TOGO BAGS UNCLEAN WITH FOOD CRUMBS AND FOOD DEBRIS. CLEAN AND MAINTAIN ALL SHELVES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOOR DRAINS UNCLEAN WITH DIRT AND DEBRIS. CLEAN AND MAINTAIN ALL FLOOR DRAINS.
34
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS VERY UNCLEAN UNDER REFRIGERATORS AND SHELVING IN FRONT SERVICE AREA. ALL EQUIPMENT MUST BE PULLED AWAY FROM WALLS AND ALL FLOORS UNDER ALL LARGE EQUIPMENT MUST BE CLEANED IN DETAIL. OBSERVED FLOORS IN REAR KITCHEN UNCLEAN ALONG WALLS AND IN CORNERS. ALL FLOORS MUST BE CLEANED IN DETAIL AND MAINTAINED IN A SANITIARY CONDITION.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED LEAK UNDER EXPOSED HAND SINK IN REAR OF KITCHEN. REPAIR AND MAINTAIN EXPOSED HANDSINK.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED EMPLOYEE DRINK IN ICE CREAM COOLER. ALL EMPLOYEE DRINKS AND PERSONAL ITEMS NEED TO BE STORED IN A DESIGNATED AREA AWAY FROM FOOD FOR PUBLIC.
41
70
Feb 4, 2014
Routine
1 minor violation.
View 1 violation
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN THE FLOOR IN THE REAR PREP AREA ESPECIALLY UNDER EQUIPMENT AND AROUND THE WALLS.
34
95
Mar 11, 2013
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: EXTERIOR OF ALL FRONT PREP WOODEN CABINETS WITH FOOD SPLATTER. MUST CLEAN AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: UNUSED COOLER ON FRONT PREP LINE DIRT WITH FOOD DEBRIS. MUST CLEAN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS THROUGHOUT REAR PREP AND OFFICE WITH DIRT, FOOD, AND DEBRIS. MUST CLEAN AND MAINTAIN.
34
86
Feb 28, 2013
Routine
5 minor violations.
View 5 violations
Source of cross contamination controlled i.e. cutting boards, food handlers, utensils, etc
Inspector notes: OBSERVED EMPLOYEES REPEATEDLY PUT ON, TAKE OFF AND USE RUBBER GLOVES TO PREPARE FOODS WITHOUT WASHING HANDS BETWEEN CHANGING EACH PAIR. NO EXPOSED HAND SINK IN FRONT PREP AREA. ONE EXPOSED HAND SINK LOCATED IN REAR. ONE 1 COMPARTMENT PREP SINK USED AT ICE CREAM STATION IN FRONT PREP. INSTRUCTED MUST WASH HANDS BEFORE AND AFTER USING GLOVES. CRITICAL CITATION ISSUED 7-38-005 (A).
4
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED APPROXIMATELY OVER 50 DRAIN FLIES AT FRONT ICE CREAM PREP STATION UNDER ICE CREAM FREEZER AND AROUND FREEZER COMPRESSOR. EXCESSIVE FOOD DEBRIS, ACCUMULATED DIRT THROUGHOUT FLOORS UNDER FREEZER AND COMPRESSOR, ALONG ALL BASEBOARDS AND COOLERS THROUGHOUT FRONT PREP AND NOTED 10 TO 20 FLIES AROUND REAR SODA DISPENSING SYSTEM WITH SPILLAGE ON FLOOR. MUST CLEAN ALL AREAS TO ELIMINATE OR MINIMIZE FLY ACTIVITY. PEST CONTROL CO. SERVICED BUSINESS TODAY AND NOTED HIGH SEVERITY OF FOOD DEBRIS IN SEVERAL AREAS. ALSO NOTED FRONT EXIT DOOR NOT RODENT PROOFED WITH OPEN 1/2 INCH GAP ON BOTTOM OF DOOR AND MISSING RUBBER STRIPPING ON THAT OPEN GAP OF DOOR. MUST MAKE DOOR TIGHT FITTING.SERIOUS CITATION ISSUED 7-38-020.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: EXTERIOR OF ALL FRONT PREP WOODEN CABINETS WITH FOOD SPLATTER. MUST CLEAN AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: UNUSED COOLER ON FRONT PREP LINE DIRT WITH FOOD DEBRIS. MUST CLEAN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS THROUGHOUT REAR PREP AND OFFICE WITH DIRT, FOOD, AND DEBRIS. MUST CLEAN AND MAINTAIN.
34
78
Feb 17, 2012
Complaint
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. DETAIL CLEAN THE FLOOR UNDERNEATH THE FOUNTAIN POP MACHINE.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. DETAIL CLEAN THE WALLS OF THE REAR PREP AREA.
35
90
Feb 10, 2010
Routine
2 minor violations.
View 2 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. MUST PROVIDE CEILING TILE ABOVE SODA DISPENSING SYSTEM IN REAR.
35
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units.PROVIDE FOR WALK IN COOLER.
40
90

Frequently Asked Questions

When was Potbelly Sandwich Works last inspected?

The most recent health inspection at Potbelly Sandwich Works on file is from Feb 5, 2025. The public record contains 19 inspections in total.

What is the most common violation at Potbelly Sandwich Works?

Across the inspection record, “physical facilities installed, maintained & clean” has been cited nine times, more than any other issue at Potbelly Sandwich Works.

Has Potbelly Sandwich Works' inspection record improved over time?

Results have been roughly steady. Inspections at Potbelly Sandwich Works have averaged around three violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Potbelly Sandwich Works means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Potbelly Sandwich Works inspected?

Based on the inspection history on file, Potbelly Sandwich Works is inspected roughly once per year on average.