Potbelly Sandwich Works

1459 W Taylor St, Chicago, IL 60607
American
Last inspected: Feb 27, 2025
90
Score
Low Risk

The health department has logged 25 inspections at Potbelly Sandwich Works, the earliest from 2010. The most recent report on file is from Feb 27, 2025. A low risk rating suggests inspectors haven't found much to be concerned about lately.

Performance has remained roughly level over recent inspections, averaging near four violations each time.

When inspectors have written things up, “physical facilities installed, maintained & clean” has been the most frequent reason, cited 15 times.

Among Chicago restaurants, the typical score is 81; Potbelly Sandwich Works is comfortably above that bar. The file should reassure diners considering a visit.

25
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Feb 27, 2025
Routine
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: MUST REMOVE OR ORGANIZE CLUTTER IN SMALL STORAGE ROOM IN BASEMENT NEXT TO SODA SUPPLY AREA. INSTRUCTED TO ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED GREASE BUILDUP, FOOD DEBRIS, AND DIRT ON FLOOR UNDER COOKING EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, DISH WASHING, STORAGE AND BASEMENT AREAS. INSTRUCTED MANAGER TO CLEAN FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN ALL AREAS.
55
90
Feb 13, 2024
Complaint
1 major violation. 4 minor violations.
View 5 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED THE FACILITY WITHOUT A BODILY FLUID SPILL KIT AND NO CORRESPONDING CLEAN-UP PROCEDURE FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP A CLEAN-UP PROCEDURE AND MAINTAIN APPROPRIATE SUPPLIES THAT CORRESPOND WITH THE ON-SITE PLAN. MUST KEEP BOTH THE POLICY AND SUPPLIES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.
5
Contamination prevented during food preparation, storage & display
Inspector notes: 3-305.11 OBSERVED FOOD CONTAINERS STORED ON THE FLOOR IN THE WALK-IN COOLER, PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
39
Single-use/single-service articles: properly stored & used
Inspector notes: 4-903.11(A;C) OBSERVED SINGLE SERVICE ARTICLES NOT INVERTED IN THE SERVICE AREA AND STORED ON THE FLOOR IN BASEMENT STORAGE AREAS. INSTRUCTED MANAGER TO INVERT AND ELEVATE ALL SINGLE SERVICE ARTICLES OFF FLOOR.
45
Physical facilities installed, maintained & clean
Inspector notes: 6-501.12 OBSERVED LOOSE DEBRIS, DIRT, AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEANING AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.
55
Allergen training as required
Inspector notes: 2-102.13 OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENTS.
58
74
Jan 17, 2024
Routine
1 major violation. 5 minor violations.
View 6 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED THE FACILITY WITHOUT A BODILY FLUID SPILL KIT AND NO CORRESPONDING CLEAN-UP PROCEDURE FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP A CLEAN-UP PROCEDURE AND MAINTAIN APPROPRIATE SUPPLIES THAT CORRESPOND WITH THE ON-SITE PLAN. MUST KEEP BOTH THE POLICY AND SUPPLIES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.
5
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED THE ICE DISPENSER CHUTE AT SODA STATION IN NEED OF CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
16
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD CONTAINERS STORED ON THE FLOOR IN THE WALK-IN COOLER, PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
39
Single-use/single-service articles: properly stored & used
Inspector notes: OBSERVED SINGLE SERVICE ARTICLES NOT INVERTED IN THE SERVICE AREA AND STORED ON THE FLOOR IN BASEMENT STORAGE AREAS. INSTRUCTED MANAGER TO INVERT AND ELEVATE ALL SINGLE SERVICE ARTICLES OFF FLOOR.
45
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED LOOSE DEBRIS, DIRT, AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.
55
Allergen training as required
Inspector notes: OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENTS.
58
70
Jan 5, 2023
Routine
1 critical violation. 5 minor violations.
View 6 violations
Hot & cold water available; adequate pressure
Inspector notes: OBSERVED AN INADEQUATE AMOUNT OF HOT WATER PROVIDED THROUGHOUT THE FACILITY; FOUND WATER TEMPERATURES AT 74F-92F. MANAGEMENT INSTRUCTED TO PROVIDE HOT WATER ABOVE 110F AT THE 3-COMPARTMENT SINK AND BETWEEN 100-120F AT ALL HANDWASHING SINKS AT ALL TIMES. PRIORITY 7-38-030(C). CITATION ISSUED. HOT WATER IS NOW AVAILABLE TO ALL PLUMBING FIXTURES; 100F AT HANDWASH SINKS AND 110F AT 3-COMPARTMENT SINKS.
50
Thermometers provided & accurate
Inspector notes: OBSERVED NO AMBIENT AIR THERMOMETER INSIDE THE UNDER-COUNTER MILK COOLER IN THE SHAKE PREP AREA. INSTRUCTED TO PROVIDE CONSPICUOUS AND EASILY READABLE THERMOMETERS INSIDE ALL REFRIGERATOR UNITS TO MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT PROPERLY.
36
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: FOUND TORN GASKETS ON THE 1-DOOR UNDER-COUNTER MILK COOLER NEAR THE SHAKE PREP AREA. MUST REPAIR GASKETS AND MAINTAIN.
47
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: FOUND NO COVERED WASTE RECEPTACLE INSIDE THE RIGHT UNISEX WASHROOM. MUST PROVIDE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOOR TILES MISSING GROUT IN THE FRONT PREP AREA AND FRONT OF THE WALK-IN COOLER. MUST REGROUT FLOOR TILES IN SAID AREAS AND MAINTAIN.
55
Non-food/food contact surfaces clean
Inspector notes: FOUND A MOLD-LIKE BUILD-UP ON SHELVING INSIDE THE WALK-IN COOLER. OBSERVED FOOD DEBRIS AND OTHER DIRT INSIDE THE PREP COOLERS AND MILK COOLER IN THE FRONT PREP AREA. MUST CLEAN SAID AREAS AND MAINTAIN THEM.
49
67
Jan 4, 2022
Complaint
5 minor violations.
View 5 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED MINOR PINK SLIME BUILD UP INSIDE OF SODA MACHINE ICE SHOOT. MUST DETAIL CLEAN AND MAINTAIN.
16
Food properly labeled; original container
Inspector notes: MUST LABEL BULK FOOD CONTAINER AT MAIN PREP LINE (SUGAR) WITH COMMON NAME TO PROPERLY IDENTIFY.
37
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE EMPLOYEE HAND WASHING SIGNAGE AT HAND SINK AT MAIN PREP LINE.
10
Contamination prevented during food preparation, storage & display
Inspector notes: 3-305.11-OBSERVED TO GO FOOD CONTAINER BOXES STORED UNDER WASTE WATER PIPES IN BASEMENT. INSTRUCTED TO STORE FOOD CONTAINER BOXES AWAY FROM WASTE WATER PIPE OR MUST PROPERLY COVER WASTE WATER PIPE. ALSO ALL FOOD CONTAINER BOXES MUST BE STORED 6" OFF FLOOR. FOUND SEVERAL BOXES IN BASEMNET STORED ON FLOOR.
39
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A HOLE IN WALL NEXT TO MOP SINK. INSTRUCTED TO SEAL TO PREVENT ENTRY POINTS FOR PESTS.
55
78
Nov 4, 2021
Routine
2 minor violations.
View 2 violations
Contamination prevented during food preparation, storage & display
Inspector notes: FOOD CONTAINER BOXES STORED UNDER SEWER LINES IN BASEMENT, INSTRUCTED NO TO STORE ANY FOOD/FOOD UTENSILS UNDER CAST IRON SEWER LINES. ALSO ALL FOOD CONTAINER BOXES MUST BE STORED 6" OFF FLOOR. FOUND SEVERAL BOXES IN BASEMNET STORED ON FLOOR.
39
Allergen training as required
Inspector notes: NO ALLERGEN TRAINING CERTIFICATE FOR FOOD SERVICE MANAGER, INSTRUCTED TO OBTAIN.
58
90
Dec 30, 2020
Routine
1 major violation.
View 1 violation
City of chicago food service sanitation certificate
Inspector notes: FOUND NO CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE. INSTRUCTED TO PROVIDE VALID, ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATE POSTED IN A CONSPICIOUS PLACE WHERE CUSTOMERS CAN SEE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
90
Apr 8, 2020
Routine
1 major violation. 3 minor violations.
View 4 violations
City of chicago food service sanitation certificate
Inspector notes: THE PERSON IN CHARGE HAS NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE AS REQUIRED; MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-012.
2
Insects, rodents, & animals not present
Inspector notes: OBSERVED A 1/4 INCH GAP AT HE BOTTOM OF THE FAR REAR EXIT DOOR; INSTRUCTED TO PROPERLY RODENT PROOF DOOR.
38
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A LEAK AT THE HOT WATER FAUCET KNOB AT THE THREE COMP SINK; INSTRUCTED TO REPAIR LEAK.
51
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO CLEAN AND MAINAIN FLOORS THROUGHOUT THE PREP AREA, DISHWASHING AREA AND BASEMENT STORAGE AREA.
55
78
Apr 24, 2019
Complaint
2 major violations. 6 minor violations.
View 8 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 NO CLEAN-UP PROCEDURE ON PREMISES FOR VOMIT AND DIARRHEAL EVENTS. MANAGEMENT INSTRUCTED TO PROVIDE A CLEAN-UP PROCEDURE AND SUPPLIES. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
5
Proper date marking and disposition
Inspector notes: MUST PROVIDE DATE MARKINGS ON ALL RTE FOODS STORED IN COOLERS THAT ARE HELD OVER 24 HOURS. INSTRUCTED TO MAINTAIN. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED
23
Wiping cloths: properly used & stored
Inspector notes: WIPING CLOTHS MUST BE STORED IN A CLEAN SANITIZING SOLUTION WHEN NOT IN USE. CORRECT AND MAINTAIN.
41
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: LARGE CAN OPENER IN NEED OF CLEANING TO REMOVE ALL BUILD UP. CLEAN AND MAINTAIN.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: CUTTING BOARDS IN NEED OF REPLACING WHERE WORN AND DISCOLORED. CORRECT AND MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN INTERIOR OF ALL REACH IN COOLERS AND ALL COOKING SPACES. CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: THE FLOORS AND WALLS IN PREP AREAS FRONT AND REAR IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: LIGHTS IN BASEMENT STORAGE AREA IN NEED OF SHIELDING. MUST CORRECT AND MAINTAIN.
56
61
Mar 13, 2019
Routine
3 major violations. 6 minor violations.
View 9 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OUTSIDE GARBAGE AREA OPEN AND OVERFLOWING WITH GARBAGE AND TRASH ON GROUND AROUND CONTAINERS. INSTRUCTED MANAGER TO HAVE CONTAINERS CLOSED AT ALL TIMES WITH NO TRASH ON GROUND. PRIORITY FOUNDATION VIOLATION 7-38-020(B)CITATION ISSUED. TRASH WAS PICKED UP FROM GROUND AND CONTAINER EMPTIED BY TRASH COMPANY WHILE ON SITE.
54
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 NO CLEAN-UP PROCEDURE ON PREMISES FOR VOMIT AND DIARRHEAL EVENTS. MANAGEMENT INSTRUCTED TO PROVIDE A CLEAN-UP PROCEDURE AND SUPPLIES. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
5
Proper date marking and disposition
Inspector notes: MUST PROVIDE DATE MARKINGS ON ALL RTE FOODS STORED IN COOLERS THAT ARE HELD OVER 24 HOURS. INSTRUCTED TO MAINTAIN. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED
23
Wiping cloths: properly used & stored
Inspector notes: WIPING CLOTHS MUST BE STORED IN A CLEAN SANITIZING SOLUTION WHEN NOT IN USE. CORRECT AND MAINTAIN.
41
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: LARGE CAN OPENER IN NEED OF CLEANING TO REMOVE ALL BUILD UP. CLEAN AND MAINTAIN.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: CUTTING BOARDS IN NEED OF REPLACING WHERE WORN AND DISCOLORED. CORRECT AND MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN INTERIOR OF ALL REACH IN COOLERS AND ALL COOKING SPACES. CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: THE FLOORS AND WALLS IN PREP AREAS FRONT AND REAR IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: LIGHTS IN BASEMENT STORAGE AREA IN NEED OF SHEILDING. MUST CORRECT AND MAINTAIN.
56
55
Dec 17, 2018
Reinspection
5 minor violations.
View 5 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST DISCONTINUE USING SODA POP CRATES AS STORAGE RACKS FOR FOOD & DRY GOODS THROUGHOUT REAR PREP AND BASEMENT STORAGE. INSTRUCTED TO PROVIDE PROPER STORAGE RACKS FOR FOOD, DRY GOODS, AND EQUIPMENT STORAGE . INSTRUCTED TO MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS AND LIQUIDS FOR LOWER SHELVES ON PREP TABLES IN FRONT & REAR PREP AREAS. INSTRUCTED TO MAINTAIN
49
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOORS UNDER HEAVY EQUIPMENT IN REAR AND FRONT PREP AREAS. ALSO, CLEAN FLOORS THROUGHOUT BASEMENT DRY STORAGE AREA. INSTRUCTED TO MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REMOVE OR ORGANIZE CLUTTER IN SMALL STORAGE ROOM IN BASEMENT. INSTRUCTED TO ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNED OUT LIGHT IN FRONT PREP AREA ABOVE THE ICE CREAM FREEZER. INSTRUCTED TO MAINTAIN
56
78
Dec 13, 2018
Reinspection
1 major violation. 6 minor violations.
View 7 violations
Previous priority foundation violation corrected
Inspector notes: OUTSIDE GARBAGE RECEPTACLE LID NOT TIGHT FITTING. INSTRUCTED TO REPAIR LID OR REPLACE RECEPTACLE. PRIORITY VIOLATION 7-42.090 CITATION ISSUED. 48 HOURS TO REPAIR LID BY MONDAY DECEMBER 17TH 2018
59
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST DISCONTINUE USING SODA POP CRATES AS STORAGE RACKS FOR FOOD & DRY GOODS THROUGHOUT REAR PREP AND BASEMENT STORAGE. INSTRUCTED TO PROVIDE PROPER STORAGE RACKS FOR FOOD, DRY GOODS, AND EQUIPMENT STORAGE . INSTRUCTED TO MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: Inspector Comments: MUST DETAIL CLEAN DRIED FOOD DEBRIS AND LIQUIDS FOR LOWER SHELVES ON PREP TABLES IN FRONT & REAR PREP AREAS. INSTRUCTED TO MAINTAIN
49
Garbage & refuse properly disposed; facilities maintained
Inspector notes: see violation 59
54
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOORS UNDER HEAVY EQUIPMENT IN REAR AND FRONT PREP AREAS. ALSO, CLEAN FLOORS THROUGHOUT BASEMENT DRY STORAGE AREA. INSTRUCTED TO MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REMOVE OR ORGANIZE CLUTTER IN SMALL STORAGE ROOM IN BASEMENT. INSTRUCTED TO ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNED OUT LIGHT IN FRONT PREP AREA ABOVE THE ICE CREAM FREEZER. INSTRUCTED TO MAINTAIN
56
67
Dec 4, 2018
Routine
1 major violation. 5 minor violations.
View 6 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED OUTSIDE GARBAGE RECEPTACLE LID NOT TIGHT FITTING PER CITY CODE. INSTRUCTED TO REPAIR OR REPLACE DUMPSTER LID, TO PREVENT RODENT HARBORAGE. INSTRUCTED TO MAINTAIN. PRIORITY FOUNDATION 7-38-020(B) CITATION ISSUED.
54
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST DISCONTINUE USING SODA POP CRATES AS STORAGE RACKS FOR FOOD & DRY GOODS THROUGHOUT REAR PREP AND BASEMENT STORAGE. INSTRUCTED TO PROVIDE PROPER STORAGE RACKS FOR FOOD, DRY GOODS, AND EQUIPMENT STORAGE . INSTRUCTED TO MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS AND LIQUIDS FOR LOWER SHELVES ON PREP TABLES IN FRONT & REAR PREP AREAS. INSTRUCTED TO MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOORS UNDER HEAVY EQUIPMENT IN REAR AND FRONT PREP AREAS. ALSO, CLEAN FLOORS THROUGHOUT BASEMENT DRY STORAGE AREA. INSTRUCTED TO MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REMOVE OR ORGANIZE CLUTTER IN SMALL STORAGE ROOM IN BASEMENT. INSTRUCTED TO ELEVATE ITEMS 6" OFF FLOOR TO PREVENT RODENT HARBORAGE AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNED OUT LIGHT IN FRONT PREP AREA ABOVE THE ICE CREAM FREEZER. INSTRUCTED TO MAINTAIN.
56
70
Feb 8, 2018
Routine
5 minor violations.
View 5 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST INSTALL MISSING CEILING TILES ABOVE THE WALK-IN COOLER.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST REPLACE BURNED OUT LIGHT ABOVE FRONT PREP AREA.
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST ORGANIZE OR REMOVE EXCESSIVE CLUTTER THROUGHOUT BASEMENT. ELEVATE ITEMS 6" OFF FLOORS TO PREVENT RODENT HARBORAGE.
41
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPLACE CUTTING BOARDS ON PREP COOLERS, DARK STAINS AND GROOVES PRESENT.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN DRIED FOOD FROM FLOORS IN FRONT AND REAR PREP AREA, BASEMENT, AND IN THE MOP CLOSET.
34
78
Feb 10, 2017
Reinspection
1 minor violation.
View 1 violation
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: CRACKED LIGHT SHIELD IN WALK-IN COOLER, INSTRUCTED TO REPLACE,
36
95
Feb 8, 2017
Routine
5 minor violations.
View 5 violations
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: OBSERVED HAND SINK IN WOMENS BATHROOM IN POOR REPAIR, HAND SINK NOT WORKING, NO RUNNING WATER AT THIS TIME OF INSPECTION, INSTRUCTED TO LOCK FACILITY UNTIL REPAIRS ARE MADE AND PREMISES HAS RUNNING HOT AND COLD WATER TO PROPERLY WASH HANDS, INSTRUCTED TO USE THE REMAINING BATHROOM, CRITICAL VIOLATION: 7-38-030
11
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN FLOORS ALONG THE BASES OF WALLS, IN CORNERS, UNDERNEATH AND BEHIND ALL HEAVY EQUIPMENT THROUGHOUT INCLUDING BASEMENT( DEBRIS, DIRT, DIRTY MOP WATER, AND FOOD CRUMBS).
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: SOME CEILING TILE MISSING IN KITCHEN AREA, INSTRUCTED TO PROVIDE,
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: CRACKED LIGHT SHIELD IN WALK-IN COOLER, INSTRUCTED TO REPLACE,
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST REMOVE CLUTTER IN BASEMENT AND STORE ALL ITEMS 6 INCHES OFF THE FLOOR.
41
78
May 3, 2016
Reinspection
No violations found.
100
Apr 26, 2016
Routine
6 minor violations.
View 6 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: COOKED MEATBALLS IN HOT HOLDING UNIT AT IMPROPER HOLDING TEMPERATURES RANGING FROM 109.2-118.9F. ALL PRODUCT VOLUNTARILY DISCARDED AND DENATURED AT THIS TIME. APPROX 5LBS. $50 VALUE. INSTD TO MAINTAIN HOT FOODS AT 140F OR ABOVE AT ALL TIMES. CITATION ISSUED 7-38-005A CRITICAL.
3
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OUTSIDE GARBAGE AREA NOT MAINTAINED, OVERFLOWING DUMPSTER WITH EXPOSED DEBRIS, LIDS UNABLE TO CLOSE. INSTD TO MAINTAIN AREA AND HAVE DUMPSTERS WITH TIGHT FITTING LIDS AT ALL TIMES. CITATION ISSUED 7-38-020 SERIOUS.
19
* inspection report summary displayed and visible to all customers
Inspector notes: INSPECTION REPORT SUMMARY NOT DISPLAYED OR VISIBLE TO CUSTOMERS. INSTD TO DISPLAY AND HAVE VISIBLE TO CUSTOMERS AT ALL TIMES. CITATION ISSUED 7-42-010B SERIOUS.
28
Previous minor violation(s) corrected 7-42-090
Inspector notes: PREVIOUS MINOR VIOLATIONS FROM 9/4/15 REPORT 1567185 NOT CORRECTED: 33 CLEAN THE FOLLOWING: INTERIOR AND EXTERIOR OF PIZZA OVEN, INTERIOR OF HOT HOLDING UNIT UNDERNEATH COUNTER NEAR FAX MACHINE, ALL STORAGE SHELVES AND WINDOW LEDGES IN FRONT FOOD PREP/SERVICE AREA, INTERIOR OF ICE CHUTE ON SELF-SERVICE POP DISPENSING MACHINE, AND POP RESIDUE ON POP LINE(S) IN BASEMENT. 34 DETAIL CLEAN FLOORS ALONG THE BASES OF THE WALLS, IN CORNERS, UNDERNEATH AND BEHIND ALL HEAVY EQUIPMENT THROUGHOUT INCLUDING BASEMENT( DEBRIS, DIRT, AND FOOD CRUMBS). 35 REPAIR HOLE IN WALL ABOVE STAIRS LEADING INTO BASEMENT. CHIPPING PAINT NOTICED ON ALL WALLS THROUGHT REAR SECTION OF PREMISES(ABOVE WALK-IN COOLER, IN AREA LEADING INTO BASEMENT, IN REAR FOOD AND DISHWASHING PREP AREA. MUST REPAIR ALL WALLS WHICH MUST BE SMOOTH AND EASILY CLEANABLE. CLEAN DEBRIS AND DUST BUILD-UP FROM LIGHT SHIELDS THROUGHOUT WHERE PRESENT. CLEAN, PAINT, OR REPLACE ALL UNCLEAN CEILING TILES THROUGHOUT. CLEAN MASSIVE GREASE AND DEBRIS FROM HOOD ABOVE PIZZA OVEN IN FRONT FOOD PREP AREA. 41 BASEMENT STORAGE AREAS NOT PROPERLY MAINTAINED. ALL ARTICLES IN THESE AREAS MUST BE STORED ELEVATED 6 INCHES OFF FLOOR. CITATION ISSUED 7-42-090 SERIOUS.
29
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALK-IN COOLER CEILING NOT CLEAN, DUST ACCUMULATION. CLEAN SAME AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAK AT PIPE UNDER EXPOSED HANDSINK IN PREP AREA. INSTD TO REPAIR SAME.
38
74
Sep 4, 2015
Routine
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE FOLLOWING: INTERIOR AND EXTERIOR OF PIZZA OVEN, INTERIOR OF HOT HOLDING UNIT UNDERNEATH COUNTER NEAR FAX MACHINE, ALL STORAGE SHELVES AND WINDOW LEDGES IN FRONT FOOD PREP/SERVICE AREA, INTERIOR OF ICE CHUTE ON SELF-SERVICE POP DISPENSING MACHINE, AND POP RESIDUE ON POP LINE(S) IN BASEMENT.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN FLOORS ALONG THE BASES OF THE WALLS, IN CORNERS, UNDERNEATH AND BEHIND ALL HEAVY EQUIPMENTTHROUGHOUT INCLUDING BASEMENT( DEBRIS, DIRT, DIRTY MOP WATER, AND FOOD CRUMBS).
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPAIR HOLE IN WALL ABOVE STAIRS LEADING INTO BASEMENT. CHIPPING PAINT NOTICED ON ALL WALLS THROUGHT REAR SECTION OF PREMISES(ABOVE WALK-IN COOLER, IN AREA LEADING INTO BASEMENT, IN REAR FOOD AND DISHWASHING PREP AREA. MUST REPAIR ALL WALLS WHICH MUST BE SMOOTH AND EASILY CLEANABLE. CLEAN DEBRIS AND DUST BUILD-UP FROM LIGHT SHIELDS THROUGHOUT WHERE PRESENT. CLEAN, PAINT, OR REPLACE ALL UNCLEAN CEILING TILES THROUGHOUT. CLEAN MASSIVE GREASE AND DEBRIS FROM HOOD ABOVE PIZZA OVEN IN FRONT FOOD PREP AREA.
35
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: BASEMENT STORAGE AREAS NOT PROPERLY MAINTAINED. ALL ARTICLES IN THESE AREAS MUST BE STORED ELEVATED 6 INCHES OFF FLOOR.
41
82
Mar 5, 2014
Reinspection
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR OF THE REACH IN COOLERS IN THE PREP AREAS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS UNDER STORAGE SHELVES,BEHING COOLERS,ALONG WALLS AND THROUGHOUT FRONT AND REAR PREP AREAS AND IN BASEMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPAIR HOLE IN WALL NEXT TO THE MEAT SLICER AND REPLACE MISSING CEILING TILE IN REAR PREP AREA.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OVERHEAD BACKFLOW DEVICE AT THE MOP SINK LEAKING. MUST REPAIR.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST REMOVE CLUTTER IN BASEMENT AND STORE ALL ITEMS 6 INCHES OFF THE FLOOR.
41
78
Feb 24, 2014
Routine
7 minor violations.
View 7 violations
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: NOTED EMPLOYEE HAND WASHING FACILITIES IN POOR REPAIR. PIPES UNDERNEATH THE WASH BOWL IN THE WOMENS EMPLOYEE WASHROOM LEAKING PROFUSELY INTO A BUCKET. ALSO NO HOT RUNNING WATER AVAILABLE AT SINK. MUST REPAIR LEAK AND PROVIDE HOT RUNNING WATER. CRITICAL CITATION ISSUED 7-38-030
11
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OUTSIDE GARBAGE AREA NOT MAINTAINED. NOTED LID MISSING ON THE OUTSIDE GARBAGE CONTAINER AND GARBAGE OVERFLOWING. MUST REMOVE EXCESSIVE GARBAGE,REPLACE LID AND PROPELRY MAINTAIN AREA. SERIOUS CITATION ISSUED 7-38-020
19
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR OF THE REACH IN COOLERS IN THE PREP AREAS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS UNDER STORAGE SHELVES,BEHING COOLERS,ALONG WALLS AND THROUGHOUT FRONT AND REAR PREP AREAS AND IN BASEMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPAIR HOLE IN WALL NEXT TO THE MEAT SLICER AND REPLACE MISSING CEILING TILE IN REAR PREP AREA.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OVERHEAD BACKFLOW DEVICE AT THE MOP SINK LEAKING. MUST REPAIR.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST REMOVE CLUTTER IN BASEMENT AND STORE ALL ITEMS 6 INCHES OFF THE FLOOR.
41
70
Jan 14, 2013
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN INTERIOR OF ALL SERVICE COOLERS AND WALK IN COOLER TO REMOVE SPILLS AND/OR DEBRIS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS IN BETWEEN COOLERS TO REMOVE HEAVY DUST AND DEBRIS.
34
90
Jan 20, 2012
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All utensils shall be thoroughly cleaned and sanitized after each usage. All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN AND SANITIZE EXTERIOR OF ALL COOLERS AND REFRIGERATORS AT FRONT PREP AREA AS WELL AS INTERIOR BOTTOM SHELVES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.MUST CLEAN UNDER AROUND AND BEHIND ALL HEAVY EQUIPMENT AT FRONT PREP AREA AS WELL AS BASEMENT FLOORS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned.MUST SEAL LARGE HOLE IN WALL AT BASEMENT IN FRONT OF STAIRCASE.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.MUST REPAIR LEAKY FAUCET AT HANDSINK IN FRONT PREP AREA AS WELL AS LEAK UNDER DIPPER WELL IN FRONT OF ICE CREAM FREEZER.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors.MUST BETTER ORGANIZE BASEMENT STORAGE AREAS AND ITEMS MUST BE 6 INCHES OFF THE FLOOR AT ALL TIMES.
41
78
Apr 27, 2011
Routine
4 minor violations.
View 4 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use. SOME SLEEVE'S OF CUPS AND LIDS STORED UNDER THE SOUP STATION FOUND IN THE DIRTY CABINET INTERIOR WHERE DEAD ROACHES WERE FOUND WERE VOLUNTARILY DISCARDED AT THIS TIME BY MANAGEMENT. STORE SINGLE SERVICE ARTICLES IN A SANITARY MANNER.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. SEAL UP ALL GAPS AND CREVICES WHERE DEAD GERMAN COCKROACHES WERE FOUND UNDER THE HOT SOUP WELLS IN THE CABINETS TO REDUCE INSECT HARBORAGE, ANDERSON PEST CONTROL IS MONITORING SAID AREA AND LAST SERVICED SAID AREA ON 4/21/11 PER REPORT. REPAIR THE WALK IN COOLER DOOR SO IT SELF CLOSES.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DIRTY EQUIPMENT CASTERS AND WHEELS AND THE CONDENSER WATER CATCH PAN UNDER THE MILK SHAKE COOLER IN THE FRONT PREP AREA NEED TO BE CLEANED TO REDUCE THE POSSIBLE COCKROACH HARBORAGE THEY POSE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FOOD BUILDUP FOUND UNDER THE WALK IN COOLER RACK FEET NEEDS TO BE WASHED, RINSED AND SANITIZED.
34
82
Oct 18, 2010
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Reseal the rear kitchen floor grout so the floors are smooth, sanitary and easy to maintain.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. Clean the rear kitchen ceilings and maintain them in sanitary condition.
35
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Frequently Asked Questions

When was Potbelly Sandwich Works last inspected?

The most recent health inspection at Potbelly Sandwich Works on file is from Feb 27, 2025. The public record contains 25 inspections in total.

What is the most common violation at Potbelly Sandwich Works?

Across the inspection record, “physical facilities installed, maintained & clean” has been cited 15 times, more than any other issue at Potbelly Sandwich Works.

Has Potbelly Sandwich Works' inspection record improved over time?

Results have been roughly steady. Inspections at Potbelly Sandwich Works have averaged around four violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Potbelly Sandwich Works means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Potbelly Sandwich Works inspected?

Based on the inspection history on file, Potbelly Sandwich Works is inspected around two times per year on average.