Potbelly Sandwich Works — Potbelly Sandwich Shop
Last inspected: Nov 12, 2025
90
Score
The health department has logged 22 inspections at Potbelly Sandwich Works — Potbelly Sandwich Shop, the earliest from 2010. The latest inspection on file is from Nov 12, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Performance has remained roughly level over recent inspections, averaging near four violations each time.
The most common issue across all inspections has been “physical facilities installed, maintained & clean”, showing up 10 times.
The city-wide average for Chicago sits at 81, putting Potbelly Sandwich Works — Potbelly Sandwich Shop on the better side of that line. The full picture is one of consistent compliance.
22
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Nov 12, 2025
Complaint
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED EMPTY BOXES AND CLUTTER IN THE RAEAR STORAGE AREA IN FRONT OF REAR EXIT DOOR. INSRUCTED TO REMOVE EMPTY BOXES AND OTHER ITEMS TO ORGANIZE AREA.
55
Allergen training as required
Inspector notes: OBSERVED EXPIRED ALLERGEN TRAINING FOR CITY OF CHICAGO FOOD MANAGER ON SITE. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO FOOD MANAGERS MUST RENEW/COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.
58
90
Apr 11, 2025
Reinspection
4 minor violations.
View 4 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-501.12 INSTRUCTED TO REFINISH OR REPLACE CUTTING BOARD ON TOP OF (2) PREP COOLER IN THE PREP/SERVICE LINE.
47
Non-food/food contact surfaces clean
Inspector notes: 4-602.13 INSTRUCTED TO DETAIL CLEAN AND MAINTAIN STORAGE RACKS WITH MOLDLIKE BUILD-UP INSIDE THE WALK-IN COOLER.
49
Plumbing installed; proper backflow devices
Inspector notes: 5-205.15 INSTRUCTED TO REPAIR SLOW DRAINING HAND SINK IN REAR DISHWASHIING AREA.
51
Physical facilities installed, maintained & clean
Inspector notes: 6-201.11 INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS THROUGHOUT BASEMENT ESPECIALLY ALONG THE WALLS AND IN ALL CORNERS.
55
82
Apr 3, 2025
Routine
1 major violation. 5 minor violations.
View 6 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED OVER 50 SMALL LIVE FLIES ON WALLS AND CEILING THROUGHOUT BASEMENT STORAGE AREA. INSTRUCTED TO REMOVE, CLEAN AND SANITIZE THE AFFECTED AREAS. RECOMMEND TO CONTACT LICENSED PEST CONTROL FOR SERVICE. PRIORITY FOUNDATION VIOLATION 7-38-020 (A) CITATION ISSUED
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: INSTRUCTED NOT TO USE PLASTIC SODA CRATES OR MILK CRATES AS A MEANS OF ELEVATION THROUGHOUT THE BASEMENT STORAGE AREA. INSTRUCTED TO PROVIDE PROPER RAISED SHELVES 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: INSTRUCTED TO REFINISH OR REPLACE CUTTING BOARD ON TOP OF (2) PREP COOLER IN THE PREP/SERVICE LINE.
47
Non-food/food contact surfaces clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN STORAGE RACKS WITH MOLDLIKE BUILD-UP INSIDE THE WALK-IN COOLER.
49
Plumbing installed; proper backflow devices
Inspector notes: INSTRUCTED TO REPAIR SLOW DRAINING HAND SINK IN REAR DISHWASHIING AREA.
51
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS THROUGHOUT BASEMENT ESPECIALLY ALONG THE WALLS AND IN ALL CORNERS.
55
70
Apr 5, 2024
Routine
4 minor violations.
View 4 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Observed torn and damaged gasket on standing cooler in basement. Instructed manager to replace with a tight sealing gasket.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Instructed to refinish or replace cutting boards with deep seams and stain infront prep area (on top of prep coolers)
47
Physical facilities installed, maintained & clean
Inspector notes: Observed missing grout between tiles in the prep area next to the oven and ice cream freezer. Instructed manager to repair and maintain the floor to be easily cleanable.
55
Physical facilities installed, maintained & clean
Inspector notes: Instructed to detail clean and maintain floors along the walls and in all corners in basement storage area.
55
82
Feb 24, 2023
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED ACCUMULATED FOOD DEBRIS ON THE BOTTOM OF PREP TABLES LOCATED IN THE REAR PREPARATION AREA. INSTRUCTED THE PERSON IN CHARGE TO CLEAN AND MAINTAIN. (NONFOOD CONTACT SURFACES)
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOORS IN FRONT AND REAR PREPARATION AREAS. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN FLOORS AND MAINTAIN THEM.
55
90
May 25, 2022
Complaint
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: PREP COOLERS SANDWICH PREP CUTTING BOARDS SURFACES STAINED/PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE SAID, CUTTING BOARDS. CUTTING BOARDS SURFACE MUST BE SMOOTH AND EASY TO CLEAN.
47
Physical facilities installed, maintained & clean
Inspector notes: THE BASEMENT FLOOR IS CLUTTERED ALONG THE WALLS. INSTRUCTED MANAGER MUST ELEVATE ALL ITEMS OFF THE FLOOR AND AWAY FROM WALLS OR REMOVE ITEMS.
55
Physical facilities installed, maintained & clean
Inspector notes: SOME CEILING TILES ARE STAINED IN THE DISH ROOM. MUST REPLACE SAID UNCLEAN/STAINED CEILING TILES.
55
86
May 13, 2021
Routine
6 minor violations.
View 6 violations
Physical facilities installed, maintained & clean
Inspector notes: GRIMES INSIDE FLOOR DRAINS IN PREP AREA AND UNDER THE SODA SELF SERVE DISPENSER IN DINING AREA,CLEAN AND MAINTAIN
55
Adequate ventilation & lighting; designated areas used
Inspector notes: NO LIGHT FIXTURE INSIDE THE MOP SINK STORAGE,STORAGE IS DARK.INSTRUCTED TO PROVIDE
56
Insects, rodents, & animals not present
Inspector notes: OUTER OPENINGS NOT PROTECTED. FRONT WOOD DOOR WITH 1/4" TO 1/2" GAP BETWEEN DOOR AND FRAME.MUST REPAIR ISSUE TO MINIMIZE PEST ENTRY
38
Contamination prevented during food preparation, storage & display
Inspector notes: WASTE PIPE ABOVE FOOD SHELVES MUST BE ENCASED OR RELOCATE FOOD ITEMS. SURFACE MUST BE SMOOTH CLEANABLE AND NON-ABSORBENT SURFACE. BASEMENT AREA
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS.
47
Plumbing installed; proper backflow devices
Inspector notes: FLOOR DRAIN UNDER THREE COMPARTMENT SINK SLOWLY DRAINING,REPAIR CAUSE
51
74
Aug 4, 2020
Routine
No violations found.
100
Aug 28, 2019
Routine
2 minor violations.
View 2 violations
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD RELATED ITEMS INCLUDING TO GO CONTAINERS STORED ON FLOOR OF SECTION OF BASEMENT NOT DESIGNED TO STORE FOOD. STORE ALL FOOD AND FOOD RELATED ITEMS IN DRY STORAGE AREA AT LEAST 6 INCHES OFF FLOOR AND MAINTAIN.
39
Non-food/food contact surfaces clean
Inspector notes: OBSERVED INTERIOR OF ICE CREAM COOLER UCLEAN WITH FOOD SPILLS. MUCT CLEAN AND MAINTAIN INTERIOR OF ICE CREAM COOLER.
49
90
Dec 24, 2018
Routine
1 major violation. 3 minor violations.
View 4 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED FACILTY TO DEVELOP AND MAINTAIN A PROCEDURE /PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.
5
Non-food/food contact surfaces clean
Inspector notes: OBSERVED CABINETS FOR GARBAGE AND UNDER SODA MACHINE UNCLEAN WITH DIRT AND DEBRIS. CLEAN AND MAINTAIN INTERIOR OF CABINETS AND MAINTAIN
49
Non-food/food contact surfaces clean
Inspector notes: OBSERVED INTERIOR OF REACH IN REFRIGERATOR UCLEAN IN BASEMENT. CLEAN AND MAINTAIN INTERIOR OF FREEZERS.
49
Physical facilities installed, maintained & clean
Inspector notes: REPAIR OUTLET COVERS ON NORTH WALL IN CUSTOMER AREA.
55
78
Nov 7, 2017
Complaint
No violations found.
100
Jun 15, 2017
Complaint
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: RUSTY SHELVES INSIDE THE REACH-IN COOLLER BY THE REAR DOOR. INSTRUCTED TO REPAIR/REPLACE SAID SHELVES.SURFACE MUST BE SMOOTH,CLEANABLE AND NON-ABSORBENT SURFACE
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR OF REACH-IN COOLER WITH GRIMES AROUND THE BASE AND CORNERS OF THE UNIT.EXCESS ICE AND ICE CREAM INSIDE AT PANELS AND BOTTOM OF THE ICE CREAM CHEST FREEZER,NEED TO CLEAN,SANITIZE AND MAINTAIN. WATER AT DIPPER WELL DIRTY FROM USED SCOOPS,CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MISSING GROUT BETWEEN FLOOR TILE AT REAR PREP DISH ROOM AREAS,INSTRUCTED TO RE GROUT SAID TILES.SURFACE MUST BE SMOOTH,CLEANABLE AND NON-ABSORBENT SURFACE.EXCESS SLIME INSIDE THE FLOOR DRAIN/DRAIN PIPES UNDER THE SELF SERVE POP DISPENSER IN DINING AREA. REMOVE DEBRIS FROM OTHER FLOOR DRAINS ON PREMISES. WATER ON FLOOR UNDER COOLER UNITS NORTH SITE, REROUTE DRAIN PIPES INTO A FLOOR DRAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: GRIME ON WALLS UNDER THE THREE COMPARTMENT SINK,NEED TO CLEAN AND MAINTAIN
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST INSTALL A GREASE TRAP AT THE THREE COMPARTMENT SINK. METAL FLOOR TRAP COVER NOTED IN THE REAR PREP AREA HOWEVER, NO GREASE TRAP LOCATED IN THE BASEMENT ATTACHED TO FIRST FLOOR COVER. MUST BE ABLE TO SHOW EXISTENCE OF GREASE TRAP
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FLOOR DRAINS UNDER ONE COMPARTMENT SINK AND UNDER THREE COMPARTMENT SINK SLOWLY DRAINING,INSTRUCTED TO REPAIR CAUSE,ALSO FOUL ODOR(SEWAGE GAS)THROUGHOUT THE PREMISES,REPAIR CAUSE
38
74
May 18, 2017
Complaint
8 minor violations.
View 8 violations
Facilities to maintain proper temperature
Inspector notes: FOUND SMALL TWO DOOR PREP COOLER NOT MAINTAINED,RIGHT DOOR NOT ABLE TO CLOSE TIGHT FITTED TO UNIT,INTERIOR AIR TEMP OF 49.F TO 50.F. UNIT IN QUESTION IS LOCATED BY THE SANDWICHES OVEN BEHIND FRONT COUNTER.POTENTIALLY HAZARDOUS FOOD (SHREDDED LETTUCE) WAS STORED INSIDE THE UNIT.INSTRUCTED TO REPAIR DOOR AND UNIT MUST MAINTAIN AIR TEMP OF F AND BELOW. TAGGED UNIT" HELD FOR INSPECTION" DO NOT USE. CRITICAL VIOLATION:7-38-005(A)
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND POTENTIALLY HAZARDOUS FOOD STORED INSIDE THE SMALL PREP COOLER SHREDDED LETTUCE AT TEMP OF 47.7F; 48.9F; AND 49.5F.SAID FOOD ITEMS MUST MAINTAIN TEMP OF 40F AND BELOW.POUNDS 7.5,VALUE 6.36. MANAGER DISCARDED AND DENATURED LETTUCE. CRITICAL VIOLATION:7-38-005(A)
3
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: RUSTY SHELVES INSIDE THE REACH-IN COOLLER BY THE REAR DOOR. INSTRUCTED TO REPAIR/REPLACE SAID SHELVES.SURFACE MUST BE SMOOTH,CLEANABLE AND NON-ABSORBENT SURFACE
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR OF REACH-IN COOLER WITH GRIMES AROUND THE BASE AND CORNERS OF THE UNIT.EXCESS ICE AND ICE CREAM INSIDE AT PANELS AND BOTTOM OF THE ICE CREAM CHEST FREEZER,NEED TO CLEAN,SANITIZE AND MAINTAIN. WATER AT DIPPER WELL DIRTY FROM USED SCOOPS,CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MISSING GROUT BETWEEN FLOOR TILE AT REAR PREP DISH ROOM AREAS,INSTRUCTED TO RE GROUT SAID TILES.SURFACE MUST BE SMOOTH,CLEANABLE AND NON-ABSORBENT SURFACE.EXCESS SLIME INSIDE THE FLOOR DRAIN/DRAIN PIPES UNDER THE SELF SERVE POP DISPENSER IN DINING AREA. REMOVE DEBRIS FROM OTHER FLOOR DRAINS ON PREMISES. WATER ON FLOOR UNDER COOLER UNITS NORTH SITE, REROUTE DRAIN PIPES INTO A FLOOR DRAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: GRIME ON WALLS UNDER THE THREE COMPARTMENT SINK,NEED TO CLEAN AND MAINTAIN
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FLOOR DRAINS UNDER ONE COMPARTMENT SINK AND UNDER THREE COMPARTMENT SINK SLOWLY DRAINING,INSTRUCTED TO REPAIR CAUSE,ALSO FOUL ODOR(SEWAGE GAS)THROUGHOUT THE PREMISES,REPAIR CAUSE
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST INSTALL A GREASE TRAP AT THE THREE COMPARTMENT SINK. METAL FLOOR TRAP COVER NOTED IN THE REAR PREP AREA HOWEVER, NO GREASE TRAP LOCATED IN THE BASEMENT ATTACHED TO FIRST FLOOR COVER. MUST BE ABLE TO SHOW EXISTENCE OF GREASE TRAP
38
67
Mar 31, 2017
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: METAL SHELVING UNDER FRONT PREP TABLE AND UNDER TOASTER OVEN WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN. MUST NOT USE PAPER LABELS TAPED TO THE EXTERIOR OF THE COOLERS. COOLERS MUST BE SMOOTH AND CLEANABLE.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR AND EXTERIOR OF ALL FRONT PREP COOLERS, REAR TALL REACH-IN COOLER AND BASEMENT TALL REACH-IN FREEZER FOUND DIRTY WITH FOOD DEBRIS. MUST CLEAN AND MAINTAIN. RUSTY SHELVING INSIDE THE REAR TALL REACH-IN COOLER. MUST REPLACE OR REMOVE RUST.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR UNDER BASEMENT BAG IN BOX SODA SYSYTEM DIRTY WITH DEBRIS. ALL FLOOR DRAINS THROUGHOUT FRONT AND REAR PREP DIRTY WITH EXCESSIVE FOOD DEBRIS. MUST CLEAN AND MAINTAIN ALL.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: METAL WALL AT THE MOP SINK DIRTY. MUST CLEAN AND MAINTAIN. DAMAGED TILE BASEBOARD COVING AT THE MOP SINK. MUST REPLACE/REPAIR.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: BOTH EXPOSED HAND SINKS FOUND DIRTY AND WITH ACCUMULATE FOOD DEBRIS. MUST CLEAN AND MAINTAIN. MUST INSTALL A GREASE TRAP AT THE THREE COMPARTMENT SINK. METAL FLOOR TRAP COVER NOTED IN THE REAR PREP AREA HOWEVER, NO GREASE TRAP LOCATED IN THE BASEMENT ATTACHED TO FIRST FLOOR COVER.
38
78
Jul 25, 2016
Complaint
7 minor violations.
View 7 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST DEFROST THE CHEST FREEZER WITH HEAVY ICE ACCUMULATED.
32
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: LABEL ALL BULK DRY FOOD CONTAINER AND MAINTAIN.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN IN DETAIL THE BOTTOM SHELVE OF THE REACH IN FREEZER IN THE BASEMENT AND THE ICE CREAM FREEZER IN THE FRONT SERVING AREA AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: STANDING WATER IN THE BASEMENT BY THE STAIR. INSTRUCTED TO DRY THE FLOOR TO PREVENT INSECTS HARBORAGE. MUST CLEAN IN DETAIL THE FLOOR INSIDE THE CABINET UNDER THE SODA MACHINE ,FLOOR THRU-OUT THE BASEMENT ALONG THE WALL BASE ALL CORNER,FLOOR THRU-OUT THE PREP IN THE FRONT AND REAR PREP/DISH WASHING AREA UNDER ALL COOLERS, 3 COMPARTMENT SINKS AND MAINTAIN. MUST ELEVATE ALL BOXES,ITEM/ARTICLES THRU OUT BASEMENT AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: SEAL THE GAP AROUND THE PIPES AND CONDUITS IN THE REAR PREP/DISH WASHING AREA.
35
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: CLUTTER IN THE REAR DISH WASHING AREA,GARBAGE, EMPTY BOXES,ETC. INSTRUCTED TO CLEAN, DISPOSE THE GARBAGE AND EMPTY BOXES TO PREVENT RODENT/INSECTS HARBORAGE.
41
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: NOTED EMPLOYEES PREPARING SANDWICHES WITH 2 INCHES BEARD. MUST WEAR A BEARD RESTRAINT TO CONFINE THE BEARD HAIR.
42
70
Nov 4, 2015
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO CLEAN THE EXTERIOR HAND SINK IN THE REAR TO REMOVE FOOD SPLATTER/BUILDUP AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO DETAIL CLEAN THE FLOORS IN THE WALK-IN COOLER UNDER THE SODA RACK TO REMOVE LIQUID AND FOOD BUILDUP.
34
90
Feb 19, 2015
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO DEFROST DEEP FREEZER IN THE BASEMENT TO REMOVE FROST BUILDUP ALONG THE SIDES OF FREEZER- MAINTAIN REPLACE RUSTED FOOD STORAGE SHELVES IN THE REFRIGERATOR BEHIND THE 3-COMPARTMENT SINK IN THE DISHROOM AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED APPROXIMATELY 20 DEAD ROACHES ON THE FLOOR IN THE 2ND BASEMENT WHERE FOOD IS NOT BEING STORED. NO ACTIVE ROACHES WERE OBSERVED AT TIME OF INSPECTION. RECOMMEND ADDITIONAL PEST CONTROL SERVICE. INSTRUCTED TO DETAIL CLEAN FLOORS AND MAINTAIN.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: REPAIR SLOW DRAINING HAND SINK IN THE DISHROOM AND MAINTAIN. OBSERVED BUILDUP IN THE FLOOR DRAIN UNDER THE SODA FOUNTAIN MACHINE. INSTRUCTED TO DETAIL CLEAN DRAIN AND MAINTAIN. REMOVE DUST BUILDUP FROM THE CEILING VENT IN THE WOMEN'S WASHROOM AND CLEAN REGULARLY.
38
86
Mar 25, 2014
Routine
3 minor violations.
View 3 violations
Sewage and waste water disposal, no back siphonage, cross connection and/or back flow
Inspector notes: SEWAGE WASTEWATER IS BACKING UP VIA FLOOR DRAINS ONTO FLOOR IN DISH ROOM/REAR PREP AREA. FLOOR DRAINS UNDER THE THREE COMPARTMENT SINKS AND ONE COMPARTMENT SINK ARE CLOGGED,BASSINETS AREA FULL WITH WASTE WATER,GREASE,FOOD ETC. WHEN WATER IS RELEASED FROM COMPARTMENTS OR FAUCETS ARE TURNED ON WASTEWATER SPILLS ON FLOORS. INSTRUCTED MANAGER TO REPAIR CAUSE OF THE SEWAGE ISSUE AND TO CLEAN AND SANITIZE ALL AFFECTED AREAS. PLUMBER ON PREMISES,ABLE TO CORRECT PROBLEM. FLOOR DRAINS ARE UNCLOGGED. CRITICAL VIOLATION:7-38-030
10
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: FOOD DEBRIS INSIDE THE ICE CREAM CHEST FREEZER,INSTRUCTED TO CLEAN.ICE SHUTTER DISPENSER AT POP MACHINE WITH A PINK MINERAL BUILD-UP,INSTRUCTED TO CLEAN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DUST AND DEBRIS ON FLOOR IN BASEMENT AREA,INSTRUCTED TO SWEEP AND MAINTAIN.DEBRIS ON FLOOR UNDER THE COOLERS,ALONG BASEBOARD WALLS AND CORNERS,INSTRUCTED TO CLEAN AND MAINTAIN.DEBRIS AND SLIME ON FLOOR DRAINS UNDER THE ICE MACHINE,AND UNDER THE FRONT EQUIPMENT, INSTRUCTED TO CLEAN AND MAINTAIN.
34
86
Jan 31, 2013
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED PREMISES USING PLASTIC CRATES TO ELEVATE CARDBOARD BOXES OFF BASEMENT FLOOR. INSTRUCTED MANAGER TO REMOVE ALL PLASTIC CRATES, MUST ELEVATE ALL ITEMS 6" OFF FLOOR, MUST BE ABLE TO CLEAN FLOOR UNDER AND AROUND ALL ITEMS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: THE FOLLOWING NOT CLEAN- OBSERVED FOOD DEBRIS INSIDE REACH IN COOLERS DOOR RUBBER GASKETS, ACCUMULATED FOOD BUILD UP INSIDE UNUSED REACH IN COOLER (FRONT PREP LINE AT END). MUST CLEAN AND MAINTAIN ALL UNCLEAN EQUIPMENT.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FOOD/DIRT BUILD UP ON FLOOR ALONG WALLS UNDER EQUIPMENT IN PREP AREAS AND INSIDE FLOOR DRAINS. MUST DETAIL CLEAN FLOOR AND FLOOR DRAINS THROUGHOUT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUST BUILD UP ON CEILING VENTIALTION COVER AT 3-COMPARTMENT SINK ROOM. MUST CLEAN AND MAINTAIN VENTILATION COVER.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: 1-COMPARTMENT SINK DRAIN PIPE DISCONNECTED/MISSING. MUST REPAIR AND MAINTAIN SINK.
38
78
Feb 14, 2012
Reinspection
No violations found.
100
Feb 6, 2012
Routine
2 minor violations.
View 2 violations
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: THREE COMPARTMENT SINK NOT MAINTAINED NOT ABLE TO RELEASE WATER FROM COMPARTMENTS DUE TO FLOOR DRAIN OVERFLOWS,ALSO WASTE WATER REMAINS AT BASIN OF THE FLOOR DRAIN(NOT COMPLETELY DRAINS) FOUL ODOR,INSTRUCTED TO CLEAN GREASE TAP AND FLOOR DRAIN, IF NECESSARY CONTACT PLUMBER.SERIOUS VIOLATION:7-38-030 HOOOO77577-12
24
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: REMOVE ICE BUILD-UP INSIDE THE CHEST FREEZER,ALSO FOOD DEBRIS(ICE CREAM). NEED TO CLEAN TOP INTERIOR OF ICE MACHINE OF COCA-COLA UNIT. CLEAN AND SANITIZE ICE DISPENSER AT SAME UNIT, PINK MINERAL BUILD-UP.
33
90
Aug 2, 2010
License
No violations found.
100
Frequently Asked Questions
When was Potbelly Sandwich Works — Potbelly Sandwich Shop last inspected?
The most recent health inspection at Potbelly Sandwich Works — Potbelly Sandwich Shop on file is from Nov 12, 2025. The public record contains 22 inspections in total.
What is the most common violation at Potbelly Sandwich Works — Potbelly Sandwich Shop?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited 10 times, more than any other issue at Potbelly Sandwich Works — Potbelly Sandwich Shop.
Has Potbelly Sandwich Works — Potbelly Sandwich Shop's inspection record improved over time?
Results have been roughly steady. Inspections at Potbelly Sandwich Works — Potbelly Sandwich Shop have averaged around four violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Potbelly Sandwich Works — Potbelly Sandwich Shop means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Potbelly Sandwich Works — Potbelly Sandwich Shop inspected?
Based on the inspection history on file, Potbelly Sandwich Works — Potbelly Sandwich Shop is inspected roughly once per year on average.
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