Potbelly Sandwich Works

9501 S Western Ave, Chicago, IL 60643
American
Last inspected: Mar 13, 2017
95
Score
Low Risk

The health department has logged 15 inspections at Potbelly Sandwich Works, the earliest from 2010. The most recent visit was on Mar 13, 2017. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit. Public records show no inspections at Potbelly Sandwich Works since Mar 13, 2017, so this file may not reflect current conditions.

Inspection results have stayed in a similar range over the last few visits, averaging around three violations each.

“Food and non-food contact equipment utensils clean” comes up most often, recorded 11 times in the inspection record.

The city-wide average for Chicago sits at 81, putting Potbelly Sandwich Works on the better side of that line. The record reflects steady performance over time.

15
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Mar 13, 2017
Routine
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAKY PIPE UNDERNEATH THE REAR 1- COMP SINK.MUST REPAIR.
38
95
May 3, 2016
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: REPAIR BROKEN CABINET DOOR BEHIND FRONT COUNTER.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR AND EXTERIOR OF ALL COOLERS, FREEZERS, SINKS, SHAKE MIXER.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: REPLACE MISSING FLOOR DRAIN COVER IN FRONT PREP AREA. FLOORS NEED CLEANING UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS.
34
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ELEVATE ALL STOCK OFF FLOOR IN REAR STORAGE AREA.
41
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: ALL FOOD HANDLERS MUST WEAR PROPER HAIR RESTRAINTS.
42
78
Sep 21, 2015
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO REMOVE THE THICK, EXCESS ICE BUILD UP IN THE ICE CREAM FREEZER IN THE FRONT PREP AREA. MAINTAIN SAME.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN THE STORAGE RACKS IN THE REAR PREP AREA AND THE CABINETS UNDER THE BEVERAGE STATION.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS, UNDER/AROUND ALL HEAVY EQUIPMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN WALLS IN THE PREP AREAS BEHIND THE COOKING EQUIPMENT AND SINKS. MAINTAIN SAME.
35
82
Sep 10, 2015
Routine
6 minor violations.
View 6 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: FOUND LIVE SMALL/LARGE FLIES ON THE PREMISES. 3 LARGE FLIES IN THE REAR PREP AREA, 15 SMALL FLIES IN THE REAR PREP AND 3 IN THE FRONT PREP AREA. INSTRUCTED TO ELIMINATE ALL FLIES, CLEAN THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR ASSISTANCE. SERIOUS VIOLATION 7-38-020
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: FOUND NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE WHILE SERVING POTENTIALLY HAZARDOUS FOODS (I.E. CHICKEN, HAM, SOUP, ETC.) INSTRUCTED TO HAVE ONE ON SITE AT ALL TIMES DURING HOURS OF OPERATION. SERIOUS VIOLATION 7-38-012
21
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO REMOVE THE THICK, EXCESS ICE BUILD UP IN THE ICE CREAM FREEZER IN THE FRONT PREP AREA. MAINTAIN SAME.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN THE STORAGE RACKS IN THE REAR PREP AREA AND THE CABINETS UNDER THE BEVERAGE STATION.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS, UNDER/AROUND ALL HEAVY EQUIPMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN WALLS IN THE PREP AREAS BEHIND THE COOKING EQUIPMENT AND SINKS. MAINTAIN SAME.
35
74
Nov 21, 2014
Complaint
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED EXTERIOR OF COOLERS,STORAGE UNIT UNDER REAR PREP TABLE NOT CLEAN OF DEBRIS.MUST CLEAN/MAINTAIN.
33
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: FOUND WASTE CANS AND CLEANING EQUIPMENT STORED AND NOT CLEAN,DUST PAN NOT CLEAN.MUST CLEAN
41
90
Apr 21, 2014
Complaint
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: EXTERIOR,INTERIOR OF PREP COOLER,PREP HAND SINKS NOT CLEAN.MUST CLEAN/MAINTAIN
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUSTY CEILINGS , IN WALK IN COOLER,AND INTERIOR WALLS NOT CLEAN.ALSO DUSTY CEILINGS IN FRONT PREP,REAR AREAS LIGHT SHIELDS,ATTACHED EQUIPMENT.MUST CLEAN/MAINTAIN
35
90
Apr 18, 2014
Complaint
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: EXTERIOR,INTERIOR OF PREP COOLER,PREP HAND SINKS NOT CLEAN.MUST CLEAN/MAINTAIN
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUSTY CEILINGS , IN WALK IN COOLER,AND INTERIOR WALLS NOT CLEAN.ALSO DUSTY CEILINGS IN FRONT PREP,REAR AREAS LIGHT SHIELDS,ATTACHED EQUIPMENT.MUST CLEAN/MAINTAIN
35
90
Feb 3, 2014
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: EXTERIOR,INTERIOR OF PREP COOLER,PREP HAND SINKS NOT CLEAN.MUST CLEAN/MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED DUSTY CEILINGS , IN WALK IN COOLER,AND INTERIOR WALLS NOT CLEAN.ALSO DUSTY CEILINGS IN FRONT PREP,REAR AREAS LIGHT SHIELDS,ATTACHED EQUIPMENT.MUST CLEAN/MAINTAIN.
35
90
Mar 14, 2013
Routine
4 minor violations.
View 4 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED AT THIS TIME OF INSPECTION.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: NEED TO CLEAN AND SANITIZE REAR SCALE, CLEAN FRONT STORAGE RACKS INTERIOR MILK COOLER,AND WALK-IN COOLER STORAGE RACKS. DEFROST/CLEAN REAR BOX FREEZER.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: REMOVE STANDING WATER FROM UNDER 3 COMP. SINK. ALSO CLEAN FLOOR DRAINS.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: CLEAN REAR LIGHT SHIELD COVER FOOD SPLASHES.
36
82
Jun 18, 2012
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.CLEAN FLOOR FRONT PREP AREA AND IN WALK-IN COOLER UNDER STORAGE SHELVES.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. OBSERVED FRONT HAND SINK NOZZLE LEAKING INSTRUCTED TO REPAIR.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors.OBSERVED CARDBOARD STORED ON TOP TRASH CAN REAR PREP AREA, INSTRUCTED TO REMOVE.
41
86
Jan 27, 2012
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.NEED TO REMOVE CARDBOARD FROM REAR STORAGE SHELF.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All utensils shall be thoroughly cleaned and sanitized after each usage.NEED TO DEFROST/CLEAN REAR BOX FREEZER.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.NEED TO REMOVE STANDING WATER UNDER TRASH CANS. ALSO NEED TO CLEAN FLOOR DRAIN OUTSIDE REAR COOLER.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned.OBSERVED FRONT CEILING AT WINDOW (WESTERN STREET SIDE) WATER DAMAGED INSTRUCTED TO REPAIR.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Shielding to protect against broken glass falling into food shall be provided for all artificial lighting sources in preparation, service, and display facilities.CLEAN LIGHT SHIELDS IN REAR. OVER PREP AREA.
36
78
Sep 23, 2011
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. CLEAN INTERIOR AND EXTERIOR OF ALL CABINETS, SHELVES, POP MACHINE NOZZLES, SPIGOTS, ICE DISPENSER, SHAKE MIXER, PREP TABLES, PALLETS, VENTILATION HOOD.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. ELEVATE ALL STOCK OFF FLOOR. FLOORS NEED CLEANING UNDER ALL PREP COOLERS, SINKS, PREP TABLES, BEVERAGE AREA, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS. SEAL ALL CRACKS IN FLOOR IN DINING AREA.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. CLEAN ALL CEILING VENTS (DUST BUILDUP). SEAL OPENINGS AROUND LIGHT SWITCH. SEAL ALL OPENINGS IN WALLS BEHIND STORAGE SHELVES. REPAIR WALLS IN REAR STORAGE AREA. SEAL ALL OPENINGS, CRACKS, CREVICES IN WALLS AND CEILINGS TO PREVENT PEST HARBORAGE.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Shielding to protect against broken glass falling into food shall be provided for all artificial lighting sources in preparation, service, and display facilities. SECURE LOOSE LIGHT SHIELD IN REAR PREP AREA.
36
82
Sep 16, 2011
Routine
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. OBSERVED 15-20 CRAWLING INSECTS INSIDE SODA DISPENSER CABINET AND CRAWLING ON CABINET DOOR UNDER SELF SERVE BEVERAGE AREA. INSTRUCTED MANAGER TO CALL AN EXTERMINATOR FOR SERVICE, CLEAN AND SANITIZE ALL AREAS. SERIOUS VIOLATION 7-38-020 CITATION ISSUED H74211 COURT DATE 11-3-11 AT 10 AM 400 W SUPERIOR ROOM 112.
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. CLEAN INTERIOR AND EXTERIOR OF ALL CABINETS, SHELVES, POP MACHINE NOZZLES, SPIGOTS, ICE DISPENSER, SHAKE MIXER, PREP TABLES, PALLETS, VENTILATION HOOD.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. ELEVATE ALL STOCK OFF FLOOR. FLOORS NEED CLEANING UNDER ALL PREP COOLERS, SINKS, PREP TABLES, BEVERAGE AREA, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS. SEAL ALL CRACKS IN FLOOR IN DINING AREA.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. CLEAN ALL CEILING VENTS (DUST BUILDUP). SEAL OPENINGS AROUND LIGHT SWITCH. SEAL ALL OPENINGS IN WALLS BEHIND STORAGE SHELVES. REPAIR WALLS IN REAR STORAGE AREA. SEAL ALL OPENINGS, CRACKS, CREVICES IN WALLS AND CEILINGS TO PREVENT PEST HARBORAGE.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Shielding to protect against broken glass falling into food shall be provided for all artificial lighting sources in preparation, service, and display facilities. SECURE LOOSE LIGHT SHIELD IN REAR PREP AREA.
36
78
Feb 1, 2011
Routine
3 minor violations.
View 3 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served. NO CERTIFIED MANAGER ON DUTY NOR ORIGINAL CHICAGO FOOD SANITATION CERTIFICATE POSTED WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED (MEATBALLS 159.5, CHILI 163.9F) CITATION ISSUED H70438 COURT DATE 3-10-11 AT 10 AM 400 W SUPERIOR ROOM 107.
21
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS NEED CLEANING UNDER ALL EQUIPMENT ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE AND DINING AREAS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. WALLS NEED REPAIR IN REAR PREP, STORAGE AND OFFICE AREAS (PEELING PAINT).
35
86
Feb 5, 2010
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. SEAL ALL OPENINGS,CRACKS, CREVICES, ETC IN FLOOR TILES IN DINING AREA.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. SEAL LOOSE TILES NEAR UTILITY SINK AND OPENINGS ALONG BASEBOARDS IN PREP AREA.
35
90

Frequently Asked Questions

When was Potbelly Sandwich Works last inspected?

The most recent health inspection at Potbelly Sandwich Works on file is from Mar 13, 2017. The public record contains 15 inspections in total.

What is the most common violation at Potbelly Sandwich Works?

Across the inspection record, “food and non-food contact equipment utensils clean” has been cited 11 times, more than any other issue at Potbelly Sandwich Works.

Has Potbelly Sandwich Works' inspection record improved over time?

Results have been roughly steady. Inspections at Potbelly Sandwich Works have averaged around three violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Potbelly Sandwich Works means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.