Potbelly Sandwich Works # 102
Last inspected: Jan 6, 2026
90
Score
Public records show 22 inspections at Potbelly Sandwich Works # 102 stretching back to 2015. Potbelly Sandwich Works # 102 was last inspected on Jan 6, 2026. A low risk rating suggests inspectors haven't found much to be concerned about lately.
Recent visits have produced comparable findings, with counts hovering near three violations per visit.
The most common issue across all inspections has been “physical facilities installed, maintained & clean”, showing up 19 times.
Compared to the broader Chicago restaurant scene, where the average is 81, this is a stronger showing. Overall, the inspection record reads well.
22
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jan 6, 2026
Complaint
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: FOUND INTERIOR CABINETS UNDER FOUNTAIN BEVERAGE MACHINE WITH ACCUMULATED FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE FOR PROPER DISPOSAL OF SANITARY NAPKINS IN GENDER NEUTRAL WASHROOMS. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE.
53
90
Dec 4, 2025
Complaint
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED FOOD SPILLS AND DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF PREP TABLES, SHELVING UNITS, COOLERS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN MAINTAIN.
55
90
Jul 28, 2025
Reinspection
3 minor violations.
View 3 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED 1/4" GAP AT BOTTOM LEFT CORNER OF WEST EXIT DOOR. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.
38
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAKING FAUCET ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING GROUT ON FLOOR TILES IN PREP AREA. INSTRUCTED MANAGER TO GROUT FLOOR TILES AS NEEDED IN ALL AREAS. OBSERVED MISSING AND DAMAGED BASEBOARDS ALONG WALLS IN PREP AREA. INSTRUCTED MANAGER TO REPAIR/REPLACE BASEBOARDS AND MAINTAIN.
55
86
Jul 18, 2025
Complaint
1 critical violation. 2 major violations. 7 minor violations.
View 10 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HOT WATER (73.2F) AT HAND WASHING SINK IN REAR PREP AREA. INSTRUCTED MANAGER TO PROVIDE HOT WATER AT ALL HAND WASHING SINKS FOR PROPER HAND WASHING. PRIORITY 7-38-030(C) CITATION ISSUED
10
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CHICAGO FOOD SANITATION MANAGER ON SITE OR VALID CERTIFICATE POSTED WHEN TCS FOOD PREPARED AND SERVED. A CHICAGO FOOD SANITATION MANAGER MUST BE ON SITE AND VALID CHICAGO FOOD SANITATION CERTIFICATE POSTED AT ALL TIMES TCS FOOD PREPARED AND SERVED. PRIORITY FOUNDATION 7-38-012 CITATION ISSUED.
2
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: OBSERVED NO PERSON IN CHARGE PRESENT WITH VALID CHICAGO FOOD SANITATION CERTIFICATE. INSTRUCTED MANAGER TO DESIGNATE PERSON IN CHARGE DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION
1
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOORS UNDER EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING GROUT ON FLOOR TILES IN PREP AREA. INSTRUCTED MANAGER TO GROUT FLOOR TILES AS NEEDED IN ALL AREAS.
55
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGNS AT HAND WASHING SINKS IN WASHROOMS. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED 1/4" GAP AT BOTTOM LEFT CORNER OF WEST EXIT DOOR. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.
38
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD ITEMS STORED ON FLOOR INSIDE WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR.
39
In-use utensils: properly stored
Inspector notes: OBSERVED HANDLE OF DISPENSING SCOOP INSIDE FOOD ITEMS IN PREP COOLER. INSTRUCTED MANAGER TO STORE ALL HANDLES ABOVE FOOD TO PREVENT CONTAMINATION.
43
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAKING FAUCET ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
51
50
Apr 23, 2025
Complaint
No violations found.
100
Feb 27, 2025
Routine
1 minor violation.
View 1 violation
Physical facilities installed, maintained & clean
Inspector notes: FLOORS NEED DETAIL CLEANING THROUGH OUT ESPECIALLY BEHIND AND AROUND EQUIPMENT IN THE FRONT PREP AREA.
55
95
Jul 25, 2024
Complaint
4 minor violations.
View 4 violations
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED BOX OF CHIPS STORED ON FLOOR IN FRONT STORAGE AREA. INSTRUCTED MANAGER TO ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR.
39
Single-use/single-service articles: properly stored & used
Inspector notes: OBSERVED SINGLE SERVICE ARTICLES STORED ON FLOOR IN CATERING/PACKAGING AREA. INSTRUCTED MANAGER TO ELEVATE ALL SINGLE SERVICE ARTICLES SIX INCHES OFF FLOOR TO PREVENT CONTAMINATION.
45
Non-food/food contact surfaces clean
Inspector notes: OBSERVED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF PREP COOLERS, PREP TABLES, COUNTERTOPS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED THE FLOORS IN THE PREP AREAS DIRTY. MUST CLEAN AND MAINTAIN.
55
82
May 6, 2024
Routine
2 minor violations.
View 2 violations
Sewage & waste water properly disposed
Inspector notes: OBSERVED THE FLOOR GREASE TRAP IN POOR REPAIR (LID CRACKED). MUST REPAIR AND MAINTAIN.
52
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED THE FLOORS IN THE PREP AREAS DIRTY. MUST CLEAN AND MAINTAIN.
55
90
Dec 18, 2023
Complaint
4 minor violations.
View 4 violations
Non-food/food contact surfaces clean
Inspector notes: 4-602.13 CLEAN SHELVING IN WALK IN COOLER WHERE NEEDED TO REMOVE SPILLAGE.
49
Insects, rodents, & animals not present
Inspector notes: 6-202.16 OBSERVED A 1/4" GAP AT THE BOTTOM OF THE FRONT CARRY OUT(NORTH) EXIT DOOR. MUST PROVIDE A TIGHT-FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS.
38
Physical facilities installed, maintained & clean
Inspector notes: 6-501.12 INSTRUCTED TO CLEAN THE FLOORS UNDER AND AROUND KITCHEN EQUIPMENT WHERE NEEDED, CLEAN FLOOR IN WALK-IN COOLER. CLEAN CEILING VENT AND LIGHT SHIELDS IN REAR PREP AREA.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-501.14 THE VENT OVER THE OVEN IN THE REAR PREP AREA IS DUSTY; INSTRUCTED TO CLEAN VENT TO REMOVE DUST OBSERVED.
56
82
Dec 8, 2023
Complaint
4 minor violations.
View 4 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED A 1/4" GAP AT THE BOTTOM OF THE FRONT CARRY OUT(NORTH) EXIT DOOR. MUST PROVIDE A TIGHT-FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS.
38
Non-food/food contact surfaces clean
Inspector notes: 4-602.13 CLEAN SHELVING IN WALK IN COOLER WHERE NEEDED TO REMOVE SPILLAGE.
49
Physical facilities installed, maintained & clean
Inspector notes: 6-501.12 INSTRUCTED TO CLEAN THE FLOORS UNDER AND AROUND KITCHEN EQUIPMENT WHERE NEEDED, CLEAN FLOOR IN WALK-IN COOLER. CLEAN CEILING VENT AND LIGHT SHIELDS IN REAR PREP AREA.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-501.14 THE VENT OVER THE OVEN IN THE REAR PREP AREA IS DUSTY; INSTRUCTED TO CLEAN VENT TO REMOVE DUST OBSERVED.
56
82
Oct 16, 2023
Routine
4 minor violations.
View 4 violations
Non-food/food contact surfaces clean
Inspector notes: CLEAN SHELVING IN WALK IN COOLER WHERE NEEDED TO REMOVE SPILLAGE.
49
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO CLEAN THE FLOORS UNDER AND AROUND KITCHEN EQUIPMENT WHERE NEEDED, CLEAN FLOOR IN WALK-IN COOLER. CLEAN CEILING VENT AND LIGHT SHIELDS IN REAR PREP AREA.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: THE CENTER LIGHT FIXTURE IN THE REAR PREP AREA IS OUT; REPLACE BULB FOR LIGHT FIXTURE.
56
Adequate ventilation & lighting; designated areas used
Inspector notes: THE VENT OVER THE OVEN IN THE REAR PREP AREA IS DUSTY; INSTRUCTED TO CLEAN VENT TO REMOVE DUST OBSERVED.
56
82
Aug 22, 2022
Reinspection
5 minor violations.
View 5 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 1/4-1/2" GAP BETWEEN FRONT ENTRANCE DOORS. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY AND MAINTAIN.
38
Personal cleanliness
Inspector notes: FOUND SOME FOOD HANDLERS WITHOUT HAIR RESTRAINTS OR BEARD RESTRAINTS WHILE PREPPING AND SERVING TCS FOODS (DELI MEAT). MUST PROVIDE AND MAINTAIN AT ALL TIMES WHILE HANDLING FOOD.
40
Non-food/food contact surfaces clean
Inspector notes: FOUND INTERIOR CABINETS UNDER FOUNTAIN BEVERAGE MACHINE WITH ACCUMULATED FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
49
Sewage & waste water properly disposed
Inspector notes: FOUND GREASE TRAP WITH RUSTY EXTERIOR. MUST REPAIR OR REPLACE AND MAINTAIN.
52
Physical facilities installed, maintained & clean
Inspector notes: FOUND MISSING CEILING TILE IN REAR FOOD PREP AREA. INSTRUCTED TO REPLACE AND MAINTAIN FOR EASY CLEANABILITY.
55
78
Aug 12, 2022
Complaint
1 critical violation. 1 major violation. 9 minor violations.
View 11 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND HOT WATER TEMPERATURE AT 69.7F AT WASHBOWL IN RESTROOM IN REAR OF FACILITY. MUST HAVE MINIMUM HOT WATER TEMPERATURE OF 100F AT ALL WASHBOWL/ HAND WASHING SINKS AT ALL TIMES. MUST REPAIR. PRIORITY VIOLATION 7-38-030(C). CITATION ISSUED.
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 40 MOUSE DROPPINGS IN BACK PREP AREA UNDER EQUIPMENT AND SEHLVING, UNDER SHELVING IN DRY STORAGE HALLWAY, BEHIND TRASH CANS ON FLOOR IN DINING AREA, ON FLOOR NEXT TO FOUNTAIN BEVERAGE MACHINE. ALSO FOUND 2 LIVE LARGE BLACK FLIES FLYING IN FRONT PREP AND DISH AREA. FOUND 2 SMALL LIVE FLIES ON SEASONING CONTAINERS BY MEAT SLICER. MUST DETAIL CLEAN AND SANITIZE AFFECTED AREAS, AND ELIMINATE PEST ISSUE. ADVISE TO CONTACT PEST CONTROL FOR SERVICE. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
38
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 1/4-1/2" GAP BETWEEN FRONT ENTRANCE DOORS. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY AND MAINTAIN.
38
Personal cleanliness
Inspector notes: FOUND SOME FOOD HANDLERS WITHOUT HAIR RESTRAINTS OR BEARD RESTRAINTS WHILE PREPPING AND SERVING TCS FOODS (DELI MEAT). MUST PROVIDE AND MAINTAIN AT ALL TIMES WHILE HANDLING FOOD.
40
Wiping cloths: properly used & stored
Inspector notes: FOUND SOILED WIPING CLOTH STORED INSIDE BLENDER IN FRONT PREP AREA. MUST STORE PROPERLY IN SANITIZING SOLUTION AT ALL TIMES WHILE NOT IN USE.
41
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: FOUND PAN NOT INVERTED ON SHELF ABOVE DELI SLICER. MUST INVERT AT ALL TIMES DURING STORAGE.
44
Non-food/food contact surfaces clean
Inspector notes: FOUND SHELF UNDER CONVEYER BELT OVEN, COUNTER AND INTERIOR CABINETS UNDER FOUNTAIN BEVERAGE MACHINE WITH ACCUMULATED FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
49
Non-food/food contact surfaces clean
Inspector notes: FOUND ACCUMULATED FOOD DEBRIS ON MEAT SLICER, AND CONVEYER BELT OVEN. INSTRUCTED TO CLEAN AND MAINTAIN.
49
Sewage & waste water properly disposed
Inspector notes: FOUND GREASE TRAP WITH RUSTY EXTERIOR. MUST REPAIR OR REPLACE AND MAINTAIN.
52
Physical facilities installed, maintained & clean
Inspector notes: FOUND MISSING CEILING TILE IN REAR FOOD PREP AREA. INSTRUCTED TO REPLACE AND MAINTAIN FOR EASY CLEANABILITY.
55
Physical facilities installed, maintained & clean
Inspector notes: FOUND ACCUMULATED FOOD DEBRIS ON FLOOR DRAIN IN DISH AREA. FOUND TRASH AND FOOD DEBRIS ACCUMULATED UNDER FLOORS THROUGHOUT PREMISES. MUST CLEAN AND MAINTAIN.
55
50
Aug 26, 2021
Routine
1 major violation. 3 minor violations.
View 4 violations
Summary report displayed and visible to the public
Inspector notes: FOUND NO INSPECTION SUMMARY REPORT POSTED VISIBLE TO CUSTOMERS AS REQUIRED; INSTRUCTED TO POST AND MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-42-010(B) NO CITATION ISSUED.
61
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO CLEAN THE FLOORS AROUND AND UNDER EQUIPMENT WHERE NEEDED IN ALL PREP AREAS. INSTRUCTED TO CLEAN FAN COVERS IN WALK-IN COOLER TO REMOVE DUST OBSERVED ON COVERS. INSTRUCTED TO CLEAN LIGHT SHIELDS AND CEILING VENTS TO REMOVE DUST WHERE OBSERVED.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: INSTRUCTED TO CLEAN THE VENT ABOVE THE OVEN TO REMOVE DUST IN VENT.
56
Allergen training as required
Inspector notes: INSTRUCTED THAT ALL NEWLY CERTIFIED FOOD MANAGERS MUST OBTAIN THE REQUIRED FOOD ALLERGEN TRAINING.
58
78
Dec 8, 2020
Reinspection
5 minor violations.
View 5 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED 1/4" GAP BETWEEN FRONT ENTRANCE DOORS. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.
38
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED WASTE RECEPTACLE IN CUSTOMER UNISEX WASHROOMS. INSTRUCTED MANAGER TO PROVIDE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED OPENING IN WALL ABOVE SMALL HOT HOLDING UNIT IN FRONT PREP/SERVING AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED DAMAGED LIGHT SHIELDS IN DISH WASHING AREA. INSTRUCTED MANAGER TO REPLACE AND MAINTAIN.
56
Allergen training as required
Inspector notes: OBSERVED NO ALLERGEN TRAINING FOR CERITIFIED MANAGER ON DUTY. ALL CERTIFIED MANAGERS ARE REQUIRED TO PROVIDE ALLERGEN TRAINING.
58
78
Dec 3, 2020
Routine
1 critical violation. 6 minor violations.
View 7 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HOT WATER 57.2F AT HAND WASHING SINK IN STAFF WASHROOM. INSTRUCTED MANAGER TO PROVIDE AT LEAST 100F WATER AT HAND WASHING SINK FOR PROPER HAND WASHING. PRIORITY CITATION ISSUED 7-38-030(C)
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGN AT HAND WASHING SINK IN SERVING AREA. INSTRUCTED MANAGER TO PROVIDE.
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED 1/4" GAP BETWEEN FRONT ENTRANCE DOORS. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.
38
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED WASTE RECEPTACLE IN CUSTOMER UNISEX WASHROOMS. INSTRUCTED MANAGER TO PROVIDE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED OPENING IN WALL ABOVE SMALL HOT HOLDING UNIT IN FRONT PREP/SERVING AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED DAMAGED LIGHT SHIELDS IN DISH WASHING AREA. INSTRUCTED MANAGER TO REPLACE AND MAINTAIN.
56
Allergen training as required
Inspector notes: OBSERVED NO ALLERGEN TRAINING FOR CERITIFIED MANAGER ON DUTY. ALL CERTIFIED MANAGERS ARE REQUIRED TO PROVIDE ALLERGEN TRAINING.
58
64
Jul 22, 2019
Complaint
4 minor violations.
View 4 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAK AT 3-COMP SINK UNDER SANITIZING COMPARTMENT. MUST REPAIR.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: MUST PROVIDE COVERED RECEPTACLE IN WOMEN'S CUSTOMER WASHROOM.
53
Garbage & refuse properly disposed; facilities maintained
Inspector notes: MUST DETAIL CLEAN AREA AROUND OUTSIDE DUMPSTERS OF TRASH AND LITTER.
54
Physical facilities installed, maintained & clean
Inspector notes: CLEAN FLOOR OF FOOD SPILLS AT FRONT SERVICE COUNTER AND THROUGHOUT REAR.
55
82
Aug 10, 2018
Reinspection
1 major violation. 1 minor violation.
View 2 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: MUST PROVIDE WRITTEN EMPLOYEE HEALTH POLICY, WITH SIGNATURES FROM ALL EMPLOYEES. PRIORITY FOUNDATION VIOLATION 7-38-012(A). NO CITATION ISSUED.
3
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WATER POOLING IN LARGE GAPS BETWEEN FLOOR TILES IN FRONT PREP AREA (NEAR OVEN). MUST REPAIR TO MAKE FLOORS SMOOTH AND EASILY CLEANABLE. MUST KEEP FLOORS CLEAN AND DRY. MUST MAINTAIN SAME. OBSERVED MISSING WALL TILE IN FRONT PREP AREA, ACROSS FROM OVEN. MUST REPAIR/REPLACE. MUST MAINTAIN SAME.
55
86
Aug 1, 2018
Routine
4 major violations. 4 minor violations.
View 8 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 45 SMALL, BLACK FLIES ON WALLS NEAR UTILITY SINK, IN FRONT PREP, THROUGHOUT KITCHEN AND IN LADIES'/MENS' RESTROOMS. MUST DETAIL CLEAN AND SANITIZE AFFECTED AREAS, AND ELIMINATE PEST ISSUE. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
38
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE POSTED IN FACILITY. INSTRUCTED MUST POST ORIGINAL CITY OF CHICAGO FOOD SANITATION MANAGER CERTIFICATE IN PLAIN VIEW OF CUSTOMERS. OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANGER ON SITE WHILE TCS (TIME/TEMP CONTROLLED FOR SAFETY) FOODS ARE BEING PREPPED/SERVED, SUCH AS PULLED PORK, CHICKEN, SLICED DELI MEATS, CHICKEN SALAD, SOUPS, ETC. MUST HAVE A CITY OF CHICAGO CERTIFIED FOOD SANITATION MANAGER ON SITE AT ALL TIMES WHEN TCS FOODS ARE BEING PREPPED AND/OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: MUST PROVIDE WRITTEN EMPLOYEE HEALTH POLICY, WITH SIGNATURES FROM ALL EMPLOYEES. PRIORITY FOUNDATION VIOLATION 7-38-012(A). NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: MUST PROVIDE WRITTEN CLEAN UP PROCEDURE AND EQUIPMENT FOR VOMITING AND DIARRHEAL EVENTS. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE A SIGN AT EACH HAND SINK.
10
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAK FROM BACK FLOW PREVENTION DEVICE (UPPER PORTION) IN WALL OF UTILITY SINK AREA. MUST REPAIR AND KEEP AREA CLEAN AND DRY. MUST MAINTAIN SAME.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WATER POOLING IN LARGE GAPS BETWEEN FLOOR TILES IN FRONT PREP AREA (NEAR OVEN). MUST REPAIR TO MAKE FLOORS SMOOTH AND EASILY CLEANABLE. MUST KEEP FLOORS CLEAN AND DRY. MUST MAINTAIN SAME. OBSERVED MISSING WALL TILE IN FRONT PREP AREA, ACROSS FROM OVEN. MUST REPAIR/REPLACE. MUST MAINTAIN SAME.
55
Allergen training as required
Inspector notes: MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO FOOD SANITATION MANAGERS.
58
55
Jun 26, 2017
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR AND EXTERIOR OF ICE CREAM FREEZERS, PREP COOLERS, AND PREP TABLES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND DISH WASHING AREAS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN CEILING VENTS AND LIGHT SHIELDS IN REAR PREP AND DISH WASHING AREAS.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: SECURE LOOSE LIGHT SHIELD ABOVE 3-COMPARTMENT SINK.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: REPAIR LEAKING STOPPER UNDER RIGHT COMPARTMENT OF 3-COMPARTMENT SINK.
38
78
Mar 15, 2016
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: DICARD ALL BROKEN OR CRACKED MULTI-USE CONTAINERS AND LIDS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN CUTTING BOARDS, REFRIGERATION UNITS, PREP TABLES, AND SINKS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN THE FLOORS THROUGHOUT PREP AND DISH WASHING AREAS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN WALLS UNDER SINKS, UNDER PREP TABLES AND THROUGHOUT PREP AND DISH WASHING AREAS.
35
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: MUST PROPERLY STORE WASH CLOTHS IN A SANITIZING SOLUTION.
43
78
Nov 4, 2015
License
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR OR REPLACE EMERGENCY DOOR HANDLE IN POOR REPAIR ON REAR DOOR & DOOR CLOSURE ON SAME,WHEEL BROKEN ON FRONT ICE CREAM PREP COOLER.MUST PROVIDE A SPLASH GUARD AT 1- COMPARTMENT SINK IN REAR AREA NEXT TO MEAT SLICER.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN FOOD DEBRI FROM CAN OPENER,DIPPING WELL,ALL PREP COOLER,DOOR JAM OF SALAD & POP REACH IN COOLER & POP SLEEVES,WALK IN COOLER SHELVING UNITS, PREP TABLES,ROLLING CARTS,BLENDER STATION,COUNTER TOPS AT SERVICE COUNTER AND SODA MACHINE AREA.MUST CLEAN DUST BUILD UP FROM OVER HEAD LIGHT FIXTURES AT SERVICE COUNTER.MUST DEFROST ICE CREAM FREEZER.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN MASSIVE AMOUNT OF FOOD DEBRI FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT ALL PREP AREAS,SODA MACHINE AREA,WALK IN COOLER,ALL FLOOR DRAINS.MUST GROUT FLOOR IN ALL PREP AREAS,DISH WASHING AREA & WALK IN COOLER.MUST REPLACE MISSING FLOOR TILES UNDER FRONT SERVICE COUNTER.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN FOOD DEBRI FROM WALLS IN ALL PREP AREAS,WALK IN COOLER & TOILETROOMS,HOOD,LIGHT SHIELDS IN PREP AREAS.MUST CLEAN DUST BUILD UP FROM WALLS IN TOILET & DINING AREAS,VENTS.MUST REPAIR OR REPLACE DAMAGED,MISSING AND BROKEN WALL TILES & BASES IN PREP AREAS,DISH WASHING AREA,LOOSE FRONT WINDOW TRIM IN ADDITION DINING AREA.MUST SCRAPE AND PAINT PEELING PAINT ON WALL IN REAR PREP & DISH WASHING AREA.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST REPLACE BURNT OUT LIGHTS IN WALK IN COOLER,FRONT PREP AREA & HOOD.
36
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: MUST STORE WET MOPS ON HOOKS TO DRY PROPERLY.
43
74
Frequently Asked Questions
When was Potbelly Sandwich Works # 102 last inspected?
The most recent health inspection at Potbelly Sandwich Works # 102 on file is from Jan 6, 2026. The public record contains 22 inspections in total.
What is the most common violation at Potbelly Sandwich Works # 102?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited 19 times, more than any other issue at Potbelly Sandwich Works # 102.
Has Potbelly Sandwich Works # 102's inspection record improved over time?
Results have been roughly steady. Inspections at Potbelly Sandwich Works # 102 have averaged around three violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Potbelly Sandwich Works # 102 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Potbelly Sandwich Works # 102 inspected?
Based on the inspection history on file, Potbelly Sandwich Works # 102 is inspected around two times per year on average.
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