Pollo Campero
Last inspected: Jul 28, 2023
90
Score
Inspectors have visited Pollo Campero 26 times, with records going back to 2010. Inspectors last stopped by on Jul 28, 2023. Low risk means the most recent visit produced few or no significant findings. No fresh inspection data is available: the latest entry for Pollo Campero dates to Jul 28, 2023.
Recent visits have produced comparable findings, with counts hovering near four violations per visit.
When inspectors have written things up, “proper cooling methods used” has been the most frequent reason, cited 13 times.
Compared to the broader Chicago restaurant scene, where the average is 81, this is a stronger showing. The full picture is one of consistent compliance.
26
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jul 28, 2023
Reinspection
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: 4-601.11(C): OBSERVED FOUNTAIN MACHINE WITH PINK BUILDUP ON EXTERIOR SURFACE SURROUNDING NOZZLES AND ICE DISPENSER. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: 6-501.12: OBSERVED INTERIOR OF FLOOR DRAINS FOR THREE COMPARTMENT SINK, DISH MACHINE AND ONE COMPARTMENT SINK IN DISHWASHING AREA WITH BROWN AND BLACK BUILDUP ON INTERIOR. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED CABINETS AT DRINK STATION IN DINING WITH SPILLAGE ON INTERIOR. INSTRUCTED TO CLEAN AND MAINTAIN.
55
90
Jul 26, 2023
Routine
3 critical violations. 2 major violations. 4 minor violations.
View 9 violations
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: OBSERVED COLD HOLDING UNIT LOCATED NEXT TO OFFICE WITH IMPROPER TEMPERATURE. AMBIENT TEMPERATURE OF COLD HOLDING UNIT IS 74.7F. CORRECTED ON SITE COLD HOLDING UNIT TAGGED. INSTRUCTED MANAGER ALL COLD HOLDING UNITS MUST MAINTAIN TEMPERATURE OF 41F OR BELOW. PRIORITY VIOLATION. 7-38-005 CITATION ISSUED.
33
Sewage & waste water properly disposed
Inspector notes: OBSERVED WASTE WATER FROM FLOOR DRAIN OF THREE COMPARTMENT SINK OVERFLOWING ONTO FLOOR WHEN INDIVIDUAL COMPARTMENT OF SINK IS DRAINED. INSTRUCTED MANAGER TO REPAIR FLOOR DRAIN FOR APPROPRIATE WASTE WATER DRAINAGE. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
52
Proper cold holding temperatures
Inspector notes: OBSERVED COLD TCS FOODS HELD AT IMPROPER TEMPERATURES. CORN WITH COOKED ONIONS HELD AT 61.9F($6/1 LB) GUACAMOLE HELD AT 63.3F($7/1 LB) AND ARUGULA HELD AT 62.4F(($3/1LB). CORRECTED ON SITE COLD TCS FOOD VOLUNTARILY DISCARDED. INSTRUCTED MANAGER ALL COLD TCS FOODS MUST BE HELD AT 41F OR BELOW. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
22
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON SITE WHILE TCS FOODS(CHICKEN) ARE BEING PREPPED, COOKED AND SERVED. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES TCS FOODS ARE PREPPED, COOKED AND SERVED. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED
1
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON SITE WHILE TCS FOODS(CHICKEN) ARE BEING PREPPED, COOKED AND SERVED. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES TCS FOODS ARE PREPPED, COOKED AND SERVED. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED
2
Non-food/food contact surfaces clean
Inspector notes: OBSERVED TOP EXTERIOR OF DISH MACHINE WITH FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED FOUNTAIN MACHINE WITH PINK BUILDUP ON EXTERIOR SURFACE SURROUNDING NOZZLES AND ICE DISPENSER. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED EXTERIOR VENT OF HORCHATA MACHINE WITH DUST AND RESIDUE. INSTRUCTED TO CLEAN EXTERIOR AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED INTERIOR OF FLOOR DRAINS FOR THREE COMPARTMENT SINK, DISH MACHINE AND ONE COMPARTMENT SINK IN DISHWASHING AREA WITH BROWN AND BLACK BUILDUP ON INTERIOR. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED DIRT AND DEBRIS ON FLOOR BEHIND ICE MACHINE. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED BLACK AND PINK SUBSTANCE AT BASE OF WALL IN CHICKEN PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED CABINETS AT DRINK STATION IN DINING WITH SPILLAGE ON INTERIOR. INSTRUCTED TO CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED BLACK SUBSTANCE ON CAULK OF HANDWASHING SINK IN REAR PREP AREA NEAR COOKING EQUIPMENT. INSTRUCTED TO REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED DUSTY CEILING VENT COVER IN MEN'S WASHROOM. INSTRUCTED TO CLEAN AND MAINTAIN.
56
43
Apr 7, 2022
Reinspection
No violations found.
100
Mar 30, 2022
Routine
2 major violations.
View 2 violations
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO IRREVERSIBLE MEASURING DEVICES FOR HIGH-TEMPERATURE DISHMACHINE. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED. INSTRUCTED TO PROVIDE AND HAVE ON-SITE AT ALL TIMES. MANAGER PROVIDED IRREVERSIBLE TEST STRIPS FOR HIGH-TEMPERATURE DISHMACHINE ON MARCH 31.2022
48
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED OUTSIDE DUMPSTER AREAS NOT CLEANED AND MAINTAINED. GARBAGE SPILLING OUT AND ALL OVER THE DUMPSTER FLOOR. PRIORITY FOUNDATION VIOLATION 7-38-020(B). CITATION ISSUED.INSTRUCTED TO CLEAN AND MAINTAIN.
54
82
Mar 9, 2021
Complaint
1 major violation. 4 minor violations.
View 5 violations
Summary report displayed and visible to the public
Inspector notes: OBSERVED NO SUMMARY FROM PREVIOUS INSPECTION REPORT #2382981 DATED 7/16/2020 POSTED FOR PUBLIC VIEW. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). NO CITATION ISSUED.
61
Food properly labeled; original container
Inspector notes: OBSERVED BULK CONTAINER OF FLOUR NOT LABELED. INSTRUCTED TO LABEL ALL BULK INGREDIENT CONTAINERS WITH THE COMMON NAME OF THE PRODUCT.
37
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED SEVERAL BROKEN AND CRACKED TILES INFRONT OF FRYERS ON MAIN COOK LINE. INSTRUCTED TO REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED HEAVY BUILD UP OF FOOD DEBRIS ON TOP OF AND BELOW HIGH TEMPERATURE DISH MACHINE. INSTRUCTED TO CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED BUILD UP OF DUST ON VENTILATION FAN AND FIRE SPRINKLER LOCATED IN MEN'S BATHROOM. INSTRUCTED TO CLEAN AND MAINTAIN.
56
74
Jul 16, 2020
License
4 minor violations.
View 4 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED GAP APPROX 1/4" AT BOTTOM OF FRONT ENTRANCE DOOR SHOWED MANAGER.OUTER OPENINGS MUST BE TIGHT FITTING ALL ACROSS THE BOTTOMS TO PREVENT PEST ENTRY.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED A TORN DOOR GASKET INSIDE OF THE STAND-UP 4 DOOR COOLER PREP AREA. MANAGEMENT INSTRUCTED TO REPLACE THE TORN DOOR GASKET.
47
Plumbing installed; proper backflow devices
Inspector notes: BACK FLOW PREVENTION DEVICES NOT LOCATED AT ICE MACHINE/BEVERAGE STATION.MUST INSTALL SO BACK FLOW PREVENTION DEVICES MAY BE LOCATED TO BE SERVICED AND MAINTAINED.
51
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO RE-GROUT FLOOR TILES UNDER AND AROUND THE DISH WASHING 3-COMPARTMENT SINK AREA AND AROUND THE REAR MOP SINK AREA SHOWED MANAGER.
55
82
Feb 18, 2020
Reinspection
1 major violation.
View 1 violation
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND SINK IN CHICKEN PREPARATION AREA. PREMISES MUST OBTAIN AND INSTALL A HAND SINK UNDER CITY WATER PRESSURE WITH SOAP AND HAND PAPER TOWELS AND TO MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-030(C),NO CITATION ISSUED.
10
90
Feb 5, 2020
Routine
2 critical violations. 3 major violations. 2 minor violations.
View 7 violations
Proper hot holding temperatures
Inspector notes: OBSERVED (TCS FOODS) AT IMPROPER TEMPERATURES HELD IN HOT HOLDING UNIT AT FRONT SERVICE STATION. INTERNAL TEMPERATURES OF CHICKEN RANGED FROM 127.8 F- 129.9 F.MANAGER VOLUNTARILY DISCARD & DENATURED MENTIONED FOOD APPROX:5 LBS;TOTAL DOLLAR VALUE $37.00 AS STATED BY MANAGER. INSTRUCTED TO HOLD HOT (TCS FOODS) AT 135 F OR HOTTER AT ALL TIMES. PRIORITY VIOLATION 7-38-005,CITATION ISSUED.
21
Hands clean & properly washed
Inspector notes: OBSERVED CASHIER/FOOD HANDLERS AT FRONT SERVICE/PREP STATION MULTI-TASKING TOUCHING THEIR PANTS/POCKETS THEN WENT ON TO PUT ON GLOVES WITH-OUT WASHING HANDS THEN AGAIN BEGAN TO HANDLE READY-TO-EAT OPEN GRILLED HOT CHICKEN FROM HOT HOLDING UNIT.INSTRUCTED MANAGER TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION AT ALL TIMES.PRIORITY VIOLATION 7-38-010,CITATION ISSUED.
8
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND SINK IN CHICKEN PREPARATION AREA. PREMISES MUST OBTAIN AND INSTALL A HAND SINK UNDER CITY WATER PRESSURE WITH SOAP AND HAND PAPER TOWELS AND TO MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-030(C),NO CITATION ISSUED. - -
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED TOWEL DISPENSER IN MENS WASH ROOM WITH NO HAND PAPER TOWELS AT HAND WASH SINK.PRIORITY FOUNDATION VIOLATION 7-38-030(C),CITATION ISSUED.MANAGER PROVIDED HAND PAPER TOWELS AT MENTIONED SINK.(COS).
10
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED BROKEN/MISSING LID TO THE OUTSIDE GARBAGE DUMPSTER. INSTRUCTED TO PROVIDE LID TO MENTIONED OUTSIDE GARBAGE DUMPSTER AND LIDS/COVER MUST BE KEPT CLOSED TO PREVENT PEST HARBORAGE MAINTAIN AREA CLEAN. PRIORITY FOUNDATION VIOLATION 7-38-020 (b), CITATION ISSUED.
54
All food employees have food handler training
Inspector notes: OBSERVED EXPIRED FOOD HANDLER TRAINING CERTIFICATE.MUST PROVIDE AND MAINTAIN.
57
Allergen training as required
Inspector notes: CERTIFIED FOOD MANAGER ON DUTY WITH NO ALLERGEN TRAINING CERTIFICATION. INSTRUCTED MANAGEMENT THAT ALL FOOD SERVICE MANAGERS ARE REQUIRED TO HAVE THE ALLERGEN TRAINING CERTIFICATION.
58
50
Jan 7, 2020
Routine
2 major violations. 4 minor violations.
View 6 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: FOUND NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. MANAGEMENT INSTRUCTED TO PROVIDE A SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE AND MAINTAIN ON SITE AS REQUIRED. PRIORITY FOUNDATION VIOLATION 7-38-010,CITATION ISSUED.
3
Summary report displayed and visible to the public
Inspector notes: PREVIOUS INSPECTION REPORT SUMMARY WAS NOT DISPLAYED. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS.PRIORITY FOUNDATION VIOLATION 7-42-010(B),CITATION ISSUED.
61
Adequate ventilation & lighting; designated areas used
Inspector notes: INSTRUCTED TO REMOVE ACCUMULATION OF DUSTS ON EXHAUST HOOD ABOVE THE DISH MACHINE AND TO MAINTAIN.
56
Allergen training as required
Inspector notes: NOTED CERTIFIED FOOD MANAGER ON DUTY WITH ALLERGEN TRAINING CERTIFICATION OBSERVED (2) MORE MANAGERS ON SITE WITH CITY OF CHICAGO FOOD SANITATION CERTIFICATES WITH NO ALLERGEN TRAINING AS REQUIRED. INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATES ON SITE.
58
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: INSTRUCTED TO REPLACE THE GREEN CUTTING BOARDS WITH DEEP SEAMS AND STAIN IN PREP AREA.
47
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO DETAIL CLEAN FLOORS UNDER AND AROUND THE DEEP FRYERS TO REMOVE EXCESSIVE AMOUNTS OF GREASE BUILD UP AND TO MAINTAIN.
55
67
Jul 23, 2019
Routine
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND NO HOT RUNNING WATER AT (2) HANDSINK IN FRONT AND IN REAR PREP AREA AND NO HOT RUNNING WATER AT HANDSINK INSIDE (2) WASHRROOM. (WATER TEMPERATURE AT 75.0F. INSTRUCTED TO REPAIR. COS - PLUMBER ON SITE. HOT RUNNING WATER NOW AT 105F AT ALL HANDSINKS) PRIORITY VIOLATION 7-38-030 (C) CITATION ISSUED
10
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: FOUND NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
3
Thermometers provided & accurate
Inspector notes: INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE ALL COOLERS.
36
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN CEILING AND CEILING VENT COVER WITH DUST ACCUMULATION ABOVE PREP AREA AND CEILING INSIDE WALK-IN COOLER.
55
Allergen training as required
Inspector notes: FOUND NO APPROVED ALLERGEN TRAINING IN ACCORDANCE WITH PA 100-0367 ON SITE. INSTRUCTED ANY PERSON WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE TO COMPLY WITH ALLERGEN TRAINING.
58
67
Mar 9, 2018
Reinspection
No violations found.
100
Feb 28, 2018
Complaint
7 minor violations.
View 7 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED LIVE FRUIT FLIES IN THE CUSTOMER DINING ROOM AREAS AND THE FOOD PREP/REAR DRY STORAGE AREA. APPROXIMATELY 40 LIVE FRUIT FLIES WERE OBSERVED ON THE WALLS, CEILING AND EQUIPMENT IN THESE AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. ALSO, THE FRONT MAIN ENTRANCE DOOR IS NOT RODENT PROOF. THERE IS A 1" GAP AT THE BOTTOM CENTER OF THE DOOR.INSTRUCTED TO MAKE DOOR TIGHT FITTING TO PREVENT PEST-ENTRY AND MAINTAIN SERIOUS VIOLATION 7-38-020.
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: CUTTING BOARDS WITH DEEP, DARK GROOVES MUST BE SANDED/BLEACHED OR REPLACED AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN AND SANITIZE INTERIOR/EXTERIOR OF COOLERS,HOT HOLDING CHICKEN UNITS, SIDES OF HOT COOKING EQUIPMENTS,KITCHEN STORAGE SHELVES,UPPER PANEL OF ICE MAKER,TOPS/BOTTOMS OF PREP TABLES INCLUDING LEGS/WHEELS/PIPES OF FOOD EQUIPMENTS AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOORS ALONG THE WALLS AND IN ALL CORNERS THROUGHOUT INCLUDING FLOOR DRAINS REQUIRE A DETAIL CLEANING AND REMOVE GREASE BUILD-UP ON FLOORS BENEATH THE COOKING EQUIPMENTS AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND SANITIZE WALLS AND CEILINGS THROUGHOUT THE FOOD PREP AREAS AND DINING ROOM WALLS TO REMOVE FOOD SPLASHED FOOD DEBRIS AND REMOVE DUSTS ACCUMULATIONS AT CEILING VENTS THROUGHOUT AND AT EXHAUST HOOD ABOVE THE DISHMACHINE AND MAINTAIN.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED MISSING LIGHT SHIELD COVER FOR LIGHT BULB AND BURNT-OUT LIGHT BULBS INSIDE THE WALK-IN-COOLER.INSTRUCTED TO PROVIDE LIGHT SHIELD COVER FOR LIGHT BULB OR SHATTER-PROOF LIGHT BULB AND REPLACE BURNT-OUT LIGHT BULBS AND MAINTAIN.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED SMALL WATER LEAKS AT BASE OF FAUCET(S) AT THE 1 COMP FOOD PREP SINK AND AT SPRAYER SINK NEXT TO DISHMACHINE.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN. OBSERVED VENTILATION INSIDE THE WOMENS TOILET ROOM NOT WORKING.INSTRUCTED TO REPAIR AND MAINTAIN.
38
70
Jan 17, 2017
Reinspection
No violations found.
100
Jan 10, 2017
Routine
4 minor violations.
View 4 violations
Previous minor violation(s) corrected 7-42-090
Inspector notes: PREVIOUS MINOR VIOLATION NOT CORRECTED FROM INSPECTION REPORT# 1736216 ISSUED ON 04-28-2016. SERIOUS VIOLATION 7-42-090 #34 - MUST DETAIL CLEAN AND SANITIZE GREASY BUILD-UP UNDER THE FRYER AREA STATION. ALSO MUST RE GROUT THE FLOOR IN FRONT OF AND UNDER THE FRYER STATION AREA AND IN FRONT OF THE 3-COMP SINK AREA SO AS TO BE SMOOTH AND EASILY CLEANABLE AND TO PREVENT PEST BREEDING.
29
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: MULTI USE UTENSIL (FORKS, KNIVES, SPOONS) MUST BE STORED PROPERLY WITH HANDLES UP TO PREVENT CONTAMINATION.
31
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR BACK SURFACES OF FRYERS WITH EXCESSIVE GREASE ACCUMULATION, STORAGE RACKS WITH GREASE BUILD-UP INSIDE WALK-IN COOLER, ICE CHUTE WITH MOLD LIKE BUILD-UP OF SODA DISPENSER MACHINE IN DINING AREA, HOT HOLDING LINE CANOPY WITH GREASE AND DRIED FOOD DEBRIS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOOR DRAINS IN REAR PREP/DISH WASHING AREA WITH EXCESSIVE GREASE ACCUMULATION TO PREVENT PEST HARBORAGE.--------MUST CLEAN AND MAINTAIN GREASE BOX COVER (ON FLOOR AND COVING) WITH GREASE ACCUMULATION UNDERNEATH 3 COMPARTMENT SINK.
34
82
Apr 28, 2016
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND SANITIZE GREASY BUILD-UP UNDER THE FRYER AREA STATION. ALSO MUST REGROUT THE FLOOR IN FRONT OF AND UNDER THE FRYER STATION AREA AND IN FRONT OF THE 3-COMP SINK AREA SO AS TO BE SMOOTH AND EASILY CLEANABLE AND TO PREVENT PEST BREEDING. ALSO REPAIR CRACKED FLOOR TILES AND BROKEN FLOOR TILES AT THE FLOOR EDGE IN FRONT OF THE FRYER STATION AREA.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR LEAKY PIPE UNDER THE DISH MACHINE AND AT THE TOP PIPE NEXT TO THE HIGH TEMPERATURE GAUGE.
38
90
Sep 17, 2015
Reinspection
1 minor violation.
View 1 violation
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: GREASE AND DUST IS DANGLING FROM PIPES INSIDE THE DEEP FRYERS,INSTRUCTED TO CLEAN AND MAINTAIN
33
95
Sep 11, 2015
Reinspection
5 minor violations.
View 5 violations
Previous serious violation corrected, 7-42-090
Inspector notes: PREVIOUS SERIOUS VIOLATION NOT CORRECTED FROM 9-3-2015,REPORT#1482964 #19-ONE LID IS COMPLETELY MISSING AND HINGES OF CONTAINER BENDED.INSTRUCTED TO ORDER A LID OR A NEW GARBAGE CONTAINER. OBSERVED TODAY THE SAME VIOLATION. CRITICAL VIOLATION:7-42-090
14
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: VIOLATION UP-GRADED TO #14
19
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: NO BACK FLOW PREVENTER DEVICE PROVIDED AT MOP SINK,INSTRUCTED TO INSTALL UNDER THE CITY PLUMBING CODE OR TO KNOW WERE IS LOCATED SOAP DISPENSER LOCATED ABOVE ONE COMPARTMENT SINK WERE FOOD IS PREPARED,INSTRUCTED TO RELOCATED ABOVE THE EXPOSED HAND SINK TO MINIMIZE SOURCE OF CONTAMINATION NO WASTE LINE PROVIDED AT FOUR DOOR REACH-IN COOLER(STANDING WATER ON FLOOR UNDER THE SAID UNIT). WASTE WATER LINE MUST BE PROPERLY CONNECTED SUCH THAT IT DRAINS DIRECTLY INTO A FLOOR DRAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: GREASE AND DUST IS DANGLING FROM PIPES INSIDE THE DEEP FRYERS,INSTRUCTED TO CLEAN AND MAINTAIN
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: WATER THROUGHOUT THE PREMISES INSTRUCTED TO KEEP FLOOR DRY.FLOOR DRAIN UNDER THE HOT HOLDING UNIT WITH GRIME BUILD-UP,INSTRUCTED TO CLEAN AND MAINTAIN,INCLUDED UNDER THE DISH MACHINE
34
78
Sep 3, 2015
Routine
5 minor violations.
View 5 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: FOOD(ICE )NOT PROPERLY STORED.FOUND COCA-COLA ICE DISPENSER NOT CLEANED.OBSERVED BLACK SLIME INSIDE THE COCA-COLA ICE DISPENSER OM PANELS,AND AROUND RUBBER GASKET OF THE TOP LID.ALSO ICE SHUTTER WITH BLACK SLIME BUILD-UP INSTRUCTED TO CLEAN,SANITIZE AND MAINTAIN. SERIOUS VIOLATION: 7-38-005(A)
16
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OUTSIDE GARBAGE CONTAINER AND AREA NOT MAINTAINED.WE FOUND GARBAGE CONTAINER WITH LID NOT CLOSED.ONE LID IS COMPLETELY MISSING AND HINGES OF CONTAINER BENDED.CEMENT GROUND COMPLETELY COVERED WITH FOOD,BOTTLES,DIRTY WASTE PAPERS,HUMAN WASTE BEHIND THE CONTAINER,FLIES EVERYWHERE.INSTRUCTED TO ORDER A LID OR A NEW GARBAGE CONTAINER.GROUND MUST BE COMPLETELY CLEANED,AND MAINTAINED TO MINIMIZE INSECT AND RODENT ACTIVITIES. SERIOUS VIOLATION:7-38-020
19
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: NO BACK FLOW PREVENTER DEVICE PROVIDED AT MOP SINK,INSTRUCTED TO INSTALL UNDER THE CITY PLUMBING CODE OR TO KNOW WERE IS LOCATED SOAP DISPENSER LOCATED ABOVE ONE COMPARTMENT SINK WERE FOOD IS PREPARED,INSTRUCTED TO RELOCATED ABOVE THE EXPOSED HAND SINK TO MINIMIZE SOURCE OF CONTAMINATION NO WASTE LINE PROVIDED AT FOUR DOOR REACH-IN COOLER(STANDING WATER ON FLOOR UNDER THE SAID UNIT). WASTE WATER LINE MUST BE PROPERLY CONNECTED SUCH THAT IT DRAINS DIRECTLY INTO A FLOOR DRAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: GREASE AND DUST IS DANGLING FROM PIPES INSIDE THE DEEP FRYERS,INSTRUCTED TO CLEAN AND MAINTAIN
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: WATER THROUGHOUT THE PREMISES INSTRUCTED TO KEEP FLOOR DRY.FLOOR DRAIN UNDER THE HOT HOLDING UNIT WITH GRIME BUILD-UP,INSTRUCTED TO CLEAN AND MAINTAIN,INCLUDED UNDER THE DISH MACHINE
34
78
Sep 18, 2014
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED WOODEN SHELF INTERIOR IN POOR REPAIR IN CABINET UNDER SODA MACHINE ALSO OBSERVED SAUCE COOLER RUBBER DOOR GASKETS PEELING/LOOSE (BEHIND FRONT COUNTER). INSTRUCTED MANAGER TO REPAIR AND MAINTAIN SHELF AND DOOR GASKETS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED FOOD BUILD UP ON SODA MACHINE ICE CHUTE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ICE CHUTE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR TILES IN POOR REPAIR (LOW GROUT) IN PREP AREA ALONG FLOOR DRAIN ALONG COOKING EQUIPMENT AND AT BACKROOM AREA. INSTRUCTED MANAGER TO REPAIR/REGROUT DAMAGED FLOOR TILES.
34
86
Sep 16, 2014
Routine
4 minor violations.
View 4 violations
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: NO RUNNING HOT WATER AT MENS, WOMENS WASHROOMS HANDWASH BOWLS AND PREP AREA EXPOSED HANDWASH BOWLS, WATER TEMPERATURE BETWEEN 60.8 F AND 61.3 F AT SAID SINKS, HOWEVER FOUND RUNNING HOT WATER AT 3-COMPARTMENT SINK, HOT WATER TEMPERATURE AT OVER 120 F. PREMISES HAS MULTIPLE HOT WATER TANKS. INSTRUCTED MANAGER TO PROVIDE RUNNING HOT WATER AT ALL SINKS, HOT WATER TEMPERATURE MUST BE A MINIMAL OF 85 F AT ALL EXPOSED HANDWASH BOWLS BY DATE OF REINSPECTION (09/18/14). PREMISES IS PUT ON 48 HOUR WORK AROUND NOTICE BY CDPH AT THIS TIME. CRITICAL VIOLATION 7-38-030.
11
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED WOODEN SHELF INTERIOR IN POOR REPAIR IN CABINET UNDER SODA MACHINE ALSO OBSERVED SAUCE COOLER RUBBER DOOR GASKETS PEELING/LOOSE (BEHIND FRONT COUNTER). INSTRUCTED MANAGER TO REPAIR AND MAINTAIN SHELF AND DOOR GASKETS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED FOOD BUILD UP ON SODA MACHINE ICE CHUTE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN ICE CHUTE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR TILES IN POOR REPAIR (LOW GROUT) IN PREP AREA ALONG FLOOR DRAIN ALONG COOKING EQUIPMENT AND AT BACKROOM AREA. INSTRUCTED MANAGER TO REPAIR/REGROUT DAMAGED FLOOR TILES.
34
82
Jan 24, 2014
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: WOODEN SHELF IN POOR REPAIR/BROKEN FROM SIDE PIECE OF CABINET UNDER WATER COOLER BEHIND FRONT COUNTER. MUST REPAIR/REPLACE DAMAGED WOODEN SHELF.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED FOOD DEBRIS ON SHELVES AT REAR PREP AND DISHWASH AREA. MUST CLEAN SHELVES AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED STANDING WATER ON FLOOR UNDER AND AROUND OVEN. MUST KEEP FLOOR DRY AND CLEAN THROUGHOUT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED FOOD/DIRT ON WALLS AROUND/BEHIND MOP SINK AND FOOD DEBRIS ON WALL BEHIND DISHMACHINE DRAIN BOARD. MUST CLEAN WALLS.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: LIGHT COVERS MISSING END CAPS ABOVE SALSA STATION. MUST PROVIDE END CAPS FOR LIGHT BULBS/COVERS.
36
78
Mar 18, 2013
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: NOTED CARDBOARD LINER AT STORAGE SHELVES IN REAR PREP AREA. INSTRUCTED TO REMOVE, CLEAN AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR SURFACES OF STORAGE CABINET WITH DRIED SYRUP AND DEBRIS UNDER BEVERAGE DISPENSER MACHINE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO DETAIL CLEAN FLOORS WITH EXCESSIVE GREASE AND FOOD ACCUMULATION UNDER AND AROUND COOKING EQUIPMENT/FRYERS.---------FLOOR DRAINS MUST BE KEPT CLEAN AND MAINTAIN THROUGHOUT TO PREVENT PEST HARBORAGE.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: (2) LIGHT SHIELD MISSING INSIDE/ABOVE SALSA BAR. INSTRUCTED TO PROVIDE.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: INSTRUCTED TO REPAIR SLOW DRAINING EXPOSED HAND SINK IN REAR PREP AREA.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: NOTED SOME LITTER INSIDE TABLE SEATS AT DINING AREA. INSTRUCTED TO CLEAN AND MAINTAIN TO PREVENT PEST HARBORAGE.
41
74
Aug 27, 2012
Routine
3 minor violations.
View 3 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Missing ceiling tiles in rear kitchen prep area shall be replaced, ceiling tiles need cleaning in rear storage areas.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Broken lght shield in kitchen prep area shall be replaced, light shields in kitchen area need cleaning.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Exhaust canopy not clean, need detailed cleaning.
38
86
Nov 16, 2011
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Damaged, missing caulk by exposed hand sink in kitchen prep area, shall be repaired/replaced. Walk in cooler shelving that had rust, peeling paint shall be replaced.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Dish machine panel, shelving not clean needs detailed cleaning, non food contact surfaces of cooler shelving, pop dispensing unit needs detailed cleaning.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Floors in rear kitchen areas, bathrooms not clean need cleaning.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: walls in kitchen prep area, rear storage areas not clean, need cleaning(detailed).
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Exhaust vents(ventilation)of dish machine not clean needs cleaning, exhaust vents in bathrooms need cleaning.Leaking faucet of 3 compartment sink shall be repaired/replaced.
38
78
Mar 8, 2011
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Storage shelving, Cooler shelving/racks that had peeling paint/rust shall be repair/replaced. All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Non food contact surfaces of cooler shelving/racks in walk in cooler, each in coolers, need detailed cleaning. Non food contact surfaces of ice machine, cooking equipment, and storage shelving need detailed cleaning(crevices).
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Floors under heavy equipment, cooking equipment, rear storage shelving not clean need detailed cleaning(corners).
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Ceiling tiles, walls in kitchen prep area, rear storage areas not clean need detailed cleaning.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Light shields in prep area, rear storage area not clean need cleaning, broken light shield in kitchen prep area shall be replaced.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Exhaust vents(ventilation)in walk in cooler, kitchen prep area not clean need detailed cleaning.
38
74
Jun 2, 2010
Routine
6 minor violations.
View 6 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN IN DETAIL THE SANDWICH/BURRITO PRESS MACHINE, WITH GREASE BUILT UP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN THE FLOOR BEHIND AND UNDER THE THE DEEP FRYER AND MAINTAIN. ALL STOCKS, BAGS OF SALT ETC NEED TO BE ELEVATED TO HAVE AN EASY ACCESS IN CLEANING THE FLOOR IN THE REAR AREA BY THE MOP SINK.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALLS BEHIND THE ICE MACHINE WITH ACCUMULATED DUST,INSTRUCTED TO CLEAN IN DETAIL AND MAINTAIN.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MISSING LIGHT SHIELD ON THE LIGHTING FIXTURE OF THE SALSA BAR. MUST PROVIDE LIGHT SHIELD AND END CAPS.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAKING HEAVY ON THE PIPE UNDER THE EXPOSED HAND SINK IN THE FRONT SERVING AREA,LEAKING ON THE PIPE UNDER THE ONE COMPARTMENT SINK, INSTRUCTED TO REPAIR TO STOP THE LEAK.
38
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: WASHCLOTH USED FOR CLEANING THE PREP TABLE AND TOP COUNTER, MUST BE STORE IN A BUCKET WITH SANITIZING SOLUTION.
43
74
Frequently Asked Questions
When was Pollo Campero last inspected?
The most recent health inspection at Pollo Campero on file is from Jul 28, 2023. The public record contains 26 inspections in total.
What is the most common violation at Pollo Campero?
Across the inspection record, “proper cooling methods used” has been cited 13 times, more than any other issue at Pollo Campero.
Has Pollo Campero's inspection record improved over time?
Results have been roughly steady. Inspections at Pollo Campero have averaged around four violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Pollo Campero means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
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