Palmer House Hilton
Last inspected: Jul 15, 2019
74
Score
Across the available record, Palmer House Hilton has 14 inspections on file, the first dated 2010. The most recent visit was on Jul 15, 2019. Medium risk typically reflects a handful of issues that inspectors wrote up but didn't deem critical. The most recent inspection at Palmer House Hilton is from Jul 15, 2019, and nothing newer appears in the public record.
Recent inspections have turned up roughly the same number of issues each time, hovering near two violations per visit.
The pattern that stands out is “walls, ceilings, attached equipment constructed per code”, which has been cited 11 times.
Palmer House Hilton's latest score of 74 falls below the Chicago average of 81. The inspection history reads as standard for a restaurant of this size.
14
Inspections
0
Critical latest
2
Major latest
2
Minor latest
Inspection History
Jul 15, 2019
Routine
2 major violations. 2 minor violations.
View 4 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY AND MAINTAIN WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
5
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A LEAK FROM THE PIPES ABOVE THE PREP HANDSINK AND 3-COMPARTMENT SINK LOCATED NEAR THE PRODUCE WALK IN COOLER. INSTRUCTED TO REPAIR.
51
Allergen training as required
Inspector notes: OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.
58
74
Apr 13, 2018
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED ACCUMULATED GREASE ON AND AROUND GREASE TRAP LOCATED UNDER THE 3 COMPARTMENT SINK IN THE 2ND FLOOR FOOD PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
34
Food handler requirements met
Inspector notes: OBSERVED EXPIRED FOOD HANDLERS CERTIFICATES. INSTRUCTED TO MEET REQUIREMENT AND MAINTAIN.
45
90
Jun 2, 2017
Reinspection
No violations found.
100
May 26, 2017
Complaint
3 minor violations.
View 3 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: OBSERVED THE INTERIOR FOOD CONTACT SURFACE OF THE LARGE ICE MACHINES ON THE 4TH FLOOR IN THE KITCHEN AND THE LOBBY LEVEL FLOOR IN ROOM SERVICE WITH A BLACK SUBSTANCE DRIPPING ONTO THE ICE USED FOR CONSUMPTION. INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR FOOD CONTACT SURFACES OF THE ICE MACHINES. SERIOUS VIOLATION 7-38-005(A)
16
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED GREASE AND FOOD DEBRIS BUILD UP ON THE FLOOR UNDER THE FRYERS AND MISSING/LOOSE BASEBOARDS BEHIND THE FRYERS IN THE EMPLOYEE CAFETERIA. INSTRUCTED TO CLEAN AND MAINTAIN THE FLOORS AND BASEBOARDS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE 3 COMPARTMENT SINK RIGHT FAUCET BASE LEAKING NEXT TO THE POT WASHER AND THE 3 COMPARTMENT SINK LEFT FAUCET BASE LEAKING NEXT TO THE PLATE WASHER. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
86
Jan 6, 2017
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED TE FLOOR INSIDE OF THE WOMENS LOCKER ROOM ON THE 5TH FLOOR AND INSIDE OF THE GENERAL STORAGE ROOM WITH DEBRIS ON THE FLOOR. INSTRUCTED TO CLEAN AND MAINTAIN THE FLOORS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED PAINT PEELING OFF OF THE WALL INSIDE OF THE BUTCHER SHOP AROUND THE CORNER FROM THE EXPOSED HAND SINK AND NEXT TO THE PREP TABLE AND SLICER. ALSO OBSERVED A HOLE IN THE WALL AROUND THE CONDENSATE LINE INSIDE OF THE WALK IN FREEZER. INSTRUCTED TO REPAIR AND MAINTAIN WALLS AND SEAL AROUND THE CONDENSATE LINE.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED BOTH OF THE 3 COMPARTMENT SINK FAUCET BASES LEAKING IN THE BANQUET KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
86
May 5, 2016
Routine
3 minor violations.
View 3 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: DISPOSABLE FOOD CONTAINER ARE USED AS A MULTI-USE FOOD CONTAINERS, INSTRUCTED TO USE PREOPR UTENSILS.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: STANDING WATER UNDER ICE MAKER IN THE 4TH FLOOR DISH WASHING AREA. INSTRUCTED TO REMOVE AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT NOTED IN KITCHEN WALLS, INSTRUCTED TO REMOVE AND MAINTAIN.
35
86
Dec 11, 2015
Routine
No violations found.
100
Feb 4, 2015
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED CUTTING BOARDS IN THE PREP AREAS WITH DEEP GROOVES AND DISCOLORATION. INSTRUCTED TO REPLACE AND MAINTAIN ALL CUTTING BOARDS.
32
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE FOLLOWING LEAKS: MAIN KITCHEN SMALL 3 COMPARTMENT SINK PLUMBING UNDER THE MIDDLE BASIN AND THE PASTRY 3 COMPARTMENT SINK PLUMBING UNDER THE RIGHT BASIN. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE MAIN KITCHEN SMALL 3 COMPARTMENT SINK MIDDLE AND RIGHT BASIN DRAIN PLUG NOT WORKING PROPERLY. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
86
Aug 5, 2014
Routine
5 minor violations.
View 5 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: NO LABEL ON A WHITE POWDER BULK-FOOD CONTAINER, INSTRUCTED TO LABEL
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: GREASE CONDENSATION NOTED ON PIPES INSIDE COOK LINE VENTILATION HOOD, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: HEAVY GREASE BUILD-UP NOTED ON FLOOR AROUND GREASE TRAP, INSTRUCTED TO CLEAN, MISSING A TILE ON KITCHEN'S FLOOR TRAPPING WASTE WATER, INSTRUCTED TO REPLACE.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT NOTED ON KITCHEN CELING NEXT TO KITCHEN 3-COMP SINK, INSTRUCTED TO REMOVE.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAKY PIPE UNDER DISH WASHING AREA 3-COMP SINK, MISSING INSULATION AROUND COLD LINES PIPE IN KITCHEN, NO VACUUM BREAKER AT 3-COMP SINK WHERE A GARDEN HOSE IS ATTACHED.
38
78
Sep 24, 2013
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE STORAGE RACKS IN THE DISH WASHING AREA-REMOVE DIRT DUST BUILD UP AND THE GREASE TRAPS UNDER THE 3-COMP. SINK (NEAR THE CHEF'S OFFICE.) ALSO CLEAN THE EXTERIOR OF THE COOKING EQUIPMENT/PIPES-REMOVE GREASE, FOOD AND DIRT BUILD UP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN FLOORS IN CORNERS AND UNDER COOKING EQUIPMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST CLEAN AND MAINTAIN THE WALLS-REMOVE LIQUID STAINS, FOOD, DIRT AND DUST THROUGH OUT.
35
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPAIR DAMAGED WALL IN BETWEEN COOKING EQUIPMENT AND STORAGE RACK IN DISH WASHING AREA (BY CHEF'S OFFICE) AND REMOVE PEELING PAINT ON CEILING BY REAR WALK IN FREEZER.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST FIX AND MAINTAIN THE FOLLOWING PLUMBING VIOLATIONS: LEAK AT THE MIDDLE COMPARTMENT UNDER THE 3-COMP. SINK IN THE REAR BY THE MAIN DISH MACHINE AND THE LEAK AT THE BASE OF THE FAUCETS ON THE 3-COMP. SINK IN THE PANTRY PREP AREA.
38
78
Dec 12, 2012
Reinspection
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR OF THE DEEP FRYERS, PREP TABLES AND THE EXTERIOR OF THE GREASE TRAP UNDER THE REAR 3 COMP SINK.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT/SINKS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN WALLS/CEILING AROUND THE DISHMACHINE, THE SINKS AND HEAVY EQUIPMENT ON THE 2ND FL IN THE MAIN KITCHEN AREA.
35
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE VENTS IN THE BUTCHER PREP AREA.
35
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: MUST STORE ALL UNUSED WASH CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.
43
78
Dec 5, 2012
Routine
6 minor violations.
View 6 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: FOUND LIVE SMALL FLIES ON THE PREMISES, 25 IN THE HALL/STAIR WAY LEADING TO THE MAIN DISHMACHINE (2ND FL) AREA, 20 IN THE MAIN DISHMACHINE AREA AND 30 IN THE DISHWASHING AND DINING AREA OF THE EMPLOYEE'S CAFETERIA ON THE 3RD FL. ALSO FOUND 2 LARGE, LIVE ROACHES UNDER THE 3 COMP. SINK IN THE REAR DISHMACHINE AREA. INSTRUCTED TO ELIMINATE ALL FLIES/ROACHES, CLEAN THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICES. SERIOUS VIOLATION 7-38-020
18
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR OF THE DEEP FRYERS, PREP TABLES AND THE EXTERIOR OF THE GREASE TRAP UNDER THE REAR 3 COMP SINK.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT/SINKS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN WALLS/CEILING AROUND THE DISHMACHINE, THE SINKS AND HEAVY EQUIPMENT ON THE 2ND FL IN THE MAIN KITCHEN AREA.
35
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE VENTS IN THE BUTCHER PREP AREA.
35
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: MUST STORE ALL UNUSED WASH CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.
43
74
Feb 8, 2011
Routine
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. MUST CLEAN MEAT SLICER PROPERLY AND MAINTAIN.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. UPPER PANEL OF ICE MAKER INTERIOR SURFACES NOT CLEAN, INSTRUCTED TO CLEAN, AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. CEILING IN POOR REPAIR, PEELING PAINT NOTED ABOVE DISH MACHINE. INSTRUCTED TO REMOVE AND MAINTAIN.
35
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE A THERMOMETER FOR THE HOT HOLDING CABINET.
40
82
Apr 15, 2010
Routine
5 minor violations.
View 5 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: All food not stored in the original container shall be stored in properly labeled containers. BULK FOOD CONTAINERS IN MAIN KITCHEN NOT LABELED, INSTRUCTED TO LABEL PROPERLY.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. VENTILATION HOOD ABOVE SOUP LINE IN POOR REPAIR, INSTRUCTED TO REPLACE AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. UPPER PANEL OF ICE MAKER INTERIOR SURFACES NOT CLEAN AT THE 4TH FL. INSTRUCTED TO CLEAN AND MAINTAIN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. PEELING PAINT NOTED ABOVE PREP AREA IN MAIN KITCHEN ALSO ABOVE DISH MACHINE AT THE 4TH FLOOR, INSTRUCTED TO REMOVE AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. CONDENSATION LINES IN POOR REPAIR, OVERFLOWING DRIP PANS FOR COOLING UNITS IN PASTRY WALL-IN COOLER, INSTRUCTED NOT TO STORE ANY FOOD ITEMS UNDER LINES UNTIL REPAIRED, CONDENSATION WATER SHOULD BE DRAINED PROPERLY.
38
78
Frequently Asked Questions
When was Palmer House Hilton last inspected?
The most recent health inspection at Palmer House Hilton on file is from Jul 15, 2019. The public record contains 14 inspections in total.
What is the most common violation at Palmer House Hilton?
Across the inspection record, “walls, ceilings, attached equipment constructed per code” has been cited 11 times, more than any other issue at Palmer House Hilton.
Has Palmer House Hilton's inspection record improved over time?
Results have been roughly steady. Inspections at Palmer House Hilton have averaged around two violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Palmer House Hilton means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
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