Marriott Hotel Services, Inc. — Rush Street Pantry
Last inspected: Jan 26, 2026
82
Score
Marriott Hotel Services, Inc. — Rush Street Pantry has been inspected 16 times since 2010. The newest entry in the record is dated Jan 26, 2026. A low risk rating suggests inspectors haven't found much to be concerned about lately.
The trend has been favorable: violation counts have eased from around four violations to closer to one violation per visit over the last few inspections.
“Adequate handwashing sinks properly supplied and accessible” accounts for the largest share of issues, appearing four times across the record.
Compared to the broader Chicago restaurant scene, this is about average. There isn't much in the file that would give a customer pause.
16
Inspections
1
Critical latest
0
Major latest
1
Minor latest
Inspection History
Jan 26, 2026
Routine
1 critical violation. 1 minor violation.
View 2 violations
Proper cold holding temperatures
Inspector notes: FOUND THE FOLLOWING TCS FOODS HELD AT IMPROPER TEMPERATURES BETWEEN 47.0 F AND 48.0 F INSIDE REACH IN COOLER #6- CHICKEN, BEEF BURGERS AND BACON. INSTRUCTED MANAGER ALL TCS FOODS MUST BE HELD AT 41.0 F OR BELOW IF HELD COLD. ALL OUT OF TEMPERATURE TCS FOODS VOLUNTARILY DISCARDED. PRIORITY VIOLATION 7-38-005. FOODS DISCARDED WEIGHT- 15 LBS, VALUED AT $150.00.
22
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED SLIGHT BUILD UP INSIDE ICE MACHINE UPPER PORTION. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINE AND MAINTAIN.
16
82
Feb 18, 2025
Routine
2 minor violations.
View 2 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED 3-COMPARTMENT SINK STOPPERS MISSING. INSTRUCTED MANAGER MUST PROVIDE WORKING STOPPERS AT 3-COMPARTMENT SINK.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE REACH IN COOLERS IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
49
90
Feb 21, 2024
Routine
No violations found.
100
Mar 22, 2023
Routine
1 minor violation.
View 1 violation
Personal cleanliness
Inspector notes: Food handler not wearing a hair restraint, instructed to wear.
40
95
Jan 24, 2022
Routine
1 minor violation.
View 1 violation
Food properly labeled; original container
Inspector notes: PACKAGED FOOD IN RAB AND GO COOLER MISSING INGREDIENT LABLE ( PARFAIT) INSTRUCTED TO PROVIDE.
37
95
May 27, 2021
Routine
4 major violations. 6 minor violations.
View 10 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO VOMIT/DIARRHEA CLEANUP KIT OR WRITTEN PROCEDURES. INSTRUCTED MANAGEMENT TO PROVIDE. PRIORITY FOUNDATION 7-38-005.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND NO PAPERTOWELS AT THE REAR DISHWASHING AREA HANDWASHING SINK. HANDWASHING SINKS MUST BE EQUIPPED WITH A HAND DRYING PROVISION AT ALL TIMES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION 7-38-030(C).
10
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE AN EMPLOYEE HEALTH POLICY THAT INCLUDES A SIGNED ACKNOWLEDGEMENT FROM EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010.
3
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (EGG BREAKFAST SANDWICHES) WERE SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION 7-38-012.
2
Plumbing installed; proper backflow devices
Inspector notes: LEAK AT LEFT COMPARTMENT OF THREE COMPARTMENT SINK. MUST REPAIR.
51
Plumbing installed; proper backflow devices
Inspector notes: FOUND NO HOT WATER AT THE HANDWASHING SINKS IN THE MENS PUBLIC RESTROOM ON LOWER LEVEL 1. WATER IS AT 70.0 F. MUST PROVIDE HOT WATER WITH A MINIMUM TEMPERATURE OF 100 F AND MAXIMUM OF 120 F. EMPLOYEES CURRENTLY ARE USING A PRIVATE EMPLOYEE RESTROOM THAT HAS HANDWASHING SINKS WHICH PROVIDE HOT WATER REACHING 100 F.
51
All food employees have food handler training
Inspector notes: UNABLE TO LOCATE AND VERIFY FOOD HANDLER CERTIFICATES DURING INSPECTION. MUST PROVIDE AND KEEP CERTIFICATES ON SITE.
57
Single-use/single-service articles: properly stored & used
Inspector notes: FOUND PLASTIC SINGLE SERVICE CUPS BEING STORED ON FLOOR UNDERNEATH COUNTER. MUST ELEVATE OFF FLOOR.
45
Non-food/food contact surfaces clean
Inspector notes: MINERAL BUILDUP INSIDE ICE MACHINE. MUST CLEAN AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: FOUND NO DRAIN PLUGS FOR THREE COMPARTMENT SINK. MUST PROVIDE.
51
50
Nov 1, 2019
Routine
2 minor violations.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGNAGE AT 2 OF 3 HAND WASH SINKS LOCATED IN FACILITY. INSTRUCTED TO INSTALL AND MAINTAIN.
10
Personal cleanliness
Inspector notes: OBSERVED 4 EMPLOYEES AT PREP LINE WITHOUT ANY SORT OF HAIR RESTRAINTS. INSTRUCTED TO PROVIDE AND USE EFFECTIVE HAIR RESTRAINTS SUCH AS HATS OR HAIR NETS.
40
90
Sep 7, 2018
Routine
1 critical violation. 2 major violations. 7 minor violations.
View 10 violations
Hands clean & properly washed
Inspector notes: 2-301.14 (I)- OBSERVED FOOD HANDLER PULL UP AND ADJUST PANTS AT WAIST SIDE, AT BREAKFAST HOT LINE, THEN PUT ON/DONNED SINGLE USE GLOVES AND BEGAN TO PREP HOT BREAKFAST ITEM. FOOD HANDLER FAILED TO WASH HANDS AFTER TOUCHING THE BODY AND BEFORE PUTTING ON SINGLE USE GLOVES. INFORMED MANAGER THAT HANDS MUST BE WASHED AFTER ENGAGING IN ACTIVITIES THAT CONTAMINATE THE HANDS AND BEFORE PUTTING ON SINGLE USE GLOVES AND INITIATING A TASK THAT INVOLVES WORKING WITH FOODS. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY VIOLATION #7-38-010 CITATION ISSUED.
8
Adequate handwashing sinks properly supplied and accessible
Inspector notes: 6-301.12 (A-D)- OBSERVED NO PAPER TOWELS AT 2ND HAND SINK, AT BACK COUNTER PREP AREA. INFORMED MANAGER THAT PAPER TOWELS MUST BE PROVIDED AT HAND SINK. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY FOUNDATION VIOLATION # 7-38-030(c) COMBINED WITH ABOVE VIOLATION.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: 6-301.11- OBSERVED NO HAND SOAP AT HAND SINK, IN FRONT COUNTER PREP AREA. INFORMED MANAGER THAT SOAP MUST BE PROVIDED AT HAND SINK. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY FOUNDATION VIOLATION # 7-38-030(c) CITATION ISSUED.
10
Proper cooling time and temperature
20
Consumer advisory provided for raw/undercooked food
Inspector notes: 3-603.11 (A)- OBSERVED NO CONSUMER ADVISORY SIGNAGE POSTED IN PLAIN VIEW OF CUSTOMER. INFORMED MANAGER THAT CONSUMER ADVISORY SIGNAGE MUST BE POSTED IN PLAIN VIEW OF CUSTOMER AS WELL AS INDICATED ON MENU OF RAW/UNDER COOKED FOODS. INSTRUCTED MANAGER TO PROVIDE CONSUMER ADVISORY SIGNAGE. MAINTAIN AT ALL TIMES. NO CITATION ISSUED.
25
Water & ice from approved source
31
Food properly labeled; original container
Inspector notes: 3-601.11 (A) (B 1-3, 4-7) (A)- OBSERVED PRE PACKAGED CHOCOLATE CHIP COOKIES, FRUIT CUPS, YOGURT PARFAITS, ETC., FOR SALE TO PUBLIC, STORED IN FRONT COUNTER DISPLAY AREA WITHOUT PROPER LABELS OR DATES. INSTRUCTED MANAGER TO PROVIDE PROPER LABELS, WITH COMMON NAME, LISTED INGREDIENTS, MANUFACTURE, ALLERGENS, EXPIRATION DATES, ETC. MUST BE PROVIDED. MAINTAIN AT ALL TIME.
37
Personal cleanliness
Inspector notes: 2-402.11 (A) (B) (A)- OBSERVED ONE FOOD HANDLER AT FRONT COUNTER AREA WITHOUT HAIR RESTRAINT. INFORMED MANAGER THAT FOOD HANDLER MUST WEAR PROPER HAIR RESTRAINTS, TO PREVENT POSSIBLE CONTAMINATION. INSTRUCTED MANAGER TO ENSURE PROPER HAIR RESTRAINTS. MAINTAIN SAID.
40
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-501.11 (A) (A)- OBSERVED 2 MISSING SINK STOPPERS AT 3 COMPARTMENT SINK IN DISH WASHING AREA. INSTRUCTED MANAGER TO PROVIDE.
47
Summary report displayed and visible to the public
Inspector notes: 8-304.11 (A)- OBSERVED PREVIOUS INSPECTION SUMMARY NOT POSTED IN PLAIN VIEW OF CUSTOMER. INSTRUCTED MANAGER TO POST SUMMARY IN PLAIN VIEW. MAINTAIN AT ALL TIMES.
61
50
May 26, 2017
Routine
1 minor violation.
View 1 violation
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: KNIVES AND SPOON THAT IN USE ARE STORED IN A SANITIZED SOLUTION, INSTRUCTED TO KEEP IN A CLEAN DRY SURFACE.
31
95
Feb 10, 2016
Routine
2 minor violations.
View 2 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: COOKED POTENTIALLY HAZAROUD FOODS (BURGERS, CHICKEN) ARE BEING COLD HELD FOR LONGER THAN 24 HOURS WITHOUT PROPER DATE LABELING. INSTRUCTED TO MAINTAIN DATE LABELS ON ALL POTENTIALLY HAZARDOUS FOODS PREPARED AND COLD HELD LONGER THAN 24 HOURS, SUCH THAT THEY ARE USED OR DISCARDED WITHIN 7 DAYS OF PREPARATION.
30
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: AN EMPLOYEE WAS OBSERVED PREPARING COFFEE AND HOT BEVERAGES WITHOUT PROPER HAIR RESTRAINTS. INSTRUCTED EMPLOYEE TO RESTRAIN HAIR WHILE HANDLING FOOD OR BEVERAGES.
42
90
Mar 5, 2015
Routine
1 minor violation.
View 1 violation
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: TALL 2DR COOLER/FREEZER AT FRONT IN POOR REPAIR WITH COMPRESSOR ISSUES. MUST REPAIR.
32
95
Oct 16, 2014
Routine
1 minor violation.
View 1 violation
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED THE GASKETS OF THE TALL 2 DOOR COOLER TORN. INSTRUCTED TO REPLACE AND MAINTAIN ALL GASKETS.
32
95
Nov 15, 2013
Routine
1 minor violation.
View 1 violation
* inspection report summary displayed and visible to all customers
Inspector notes: NO INSPECTION REPORT SUMMARY WAS POSTED ON THE PREMISES. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION SUMMARY REPORT AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS. SERIOUS VIOLATION 7-42-010B.
28
95
May 23, 2012
Routine
1 minor violation.
View 1 violation
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: ICE SCOOP STORED ON ICE CUEBS, INSTRUCTED TO STORE OFF ICE CUBES.
43
95
Aug 18, 2011
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR DRAINS NEED DETAILED CLEANING & AREAS AROUND GREASE TRAP MUST BE MONITORED. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAK AT BOTTOM PIPE OF 3-COMP SINK MUST BE FIXED. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ANU CLUTTER UNDER SINK CABINETS MUST BE REMOVED & KEPT CLEAN. All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors.
41
86
Dec 2, 2010
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. MUST CLEAN AND SANITIZE ALL EQUIPMENT TO REMOVE ANY BUILD-UP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING TO REMOVE BUILD-UP OF DEBRIS. MUST CLEAN AND MAINTAIN.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL SINKS IN NEED OF CLEANING TO REMOVE ANY BUILD-UP.
38
86
Frequently Asked Questions
When was Marriott Hotel Services, Inc. — Rush Street Pantry last inspected?
The most recent health inspection at Marriott Hotel Services, Inc. — Rush Street Pantry on file is from Jan 26, 2026. The public record contains 16 inspections in total.
What is the most common violation at Marriott Hotel Services, Inc. — Rush Street Pantry?
Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited four times, more than any other issue at Marriott Hotel Services, Inc. — Rush Street Pantry.
Has Marriott Hotel Services, Inc. — Rush Street Pantry's inspection record improved over time?
Yes. Recent inspections at Marriott Hotel Services, Inc. — Rush Street Pantry have averaged around one violation per visit, down from roughly four earlier in the record.
What does a low risk rating mean?
A low risk rating at Marriott Hotel Services, Inc. — Rush Street Pantry means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Marriott Hotel Services, Inc. — Rush Street Pantry inspected?
Based on the inspection history on file, Marriott Hotel Services, Inc. — Rush Street Pantry is inspected roughly once per year on average.
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