Madame Puffs and Thai Bistro

4825 N Western Ave, Chicago, IL 60625
Southeast Asian
Last inspected: Mar 27, 2026
39
Score
High Risk

Madame Puffs and Thai Bistro appears in inspection records three times, starting in 2025. Inspectors last stopped by on Mar 27, 2026. High risk usually means inspectors flagged either critical violations or a stack of smaller ones.

Violation counts have ticked up lately, averaging around 11 violations per visit versus roughly six violations earlier in the record.

The pattern that stands out is “adequate handwashing sinks properly supplied and accessible”, which has been cited four times.

The city-wide average sits at 81, which Madame Puffs and Thai Bistro's 39 doesn't quite reach. Taken together, the history suggests a facility that has struggled with consistency.

3
Inspections
3
Critical latest
2
Major latest
6
Minor latest
Inspection History
Mar 27, 2026
Complaint
3 critical violations. 2 major violations. 6 minor violations.
View 11 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HANDWASHING SINKS IN THE SERVICE STATION AND DISHWASHING AREA WITH MINIMUM HOT WATER TEMPERATURES BETWEEN 74F-77.9F. INSTRUCTED MANAGEMENT TO PROVIDE AND MAINTAIN A HOT WATER TEMPERATURE ABOVE 100F AT ALL HANDWASHING SINKS AT ALL TIMES. MANAGEMENT RESTORED WATER HEATER TO HIGHER TEMPERATURE. MINIMUM HOT WATER TEMPERATURE MEASURED 114F BY THE END OF INSPECTION. PRIORITY VIOLATION, 7-38-030(C), CITATION ISSUED.
10
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED HOT WATER AT THE THREE COMPARTMENT SINK MEASURING AT 72F. INSTRUCTED MANAGEMENT TO PROVIDE HOT WATER AT A MINIMUM OF 110F AT THE THREE COMPARTMENT SINK AND MAINTAIN. MANAGEMENT RESTORED WATER HEATER TO A HIGHER TEMPERATURE. MINIMUM HOT WATER TEMPERATURE MEASURED UP TO 120.4F BY THE END OF INSPECTION. PRIORITY VIOLATION, 7-38-025. CITATION ISSUED.
48
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: OBSERVED WALK-IN COOLER NOT MAINTAINING PROPER TEMPERATURE OF 41F OR BELOW. NOTED TEMPERATURE TO BE IMPROPER AT 69.4F.NON TCS FOOD ITEMS, SODAS, AND CANNED BEVERAGES ONLY STORED IN THE COOLER AT THIS TIME. UNIT TAGGED AND HELD FOR INSPECTION BY THE CDPH AND MAY NOT BE USED UNTIL RE-INSPECTED AND MAINTAINING PROPER TEMPERATURE OF 41F AND BELOW. PRIORITY VIOLATION, 7-38-005.
33
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WITH A VALID CERTIFICATE WHILE TCS FOODS (SOUPS, SALADS, CHICKEN, SHRIMP, ETC.) WERE BEING PREPARED AND SERVED AT THE TIME OF INSPECTION. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER WITH A VALID CERTIFICATE MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION, 7-38-012. CITATION ISSUED.
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HANDWASHING SINK IN THE SERVICE STATION BLOCKED AND CORNERED IN BY TRASHCAN AND SERVING CART. INSTRUCTED MANAGEMENT THAT HANDWASHING SINKS MUST BE ACCESSIBLE AT ALL TIMES TO ALLOW FOR PROPER HANDWASHING. MANAGEMENT RELOCATED TRASHCAN AND CART TO ANOTHER AREA FOR HANDWASHING ACCESSIBILITY. -COS. PRIORITY FOUNDATION VIOLATION, CITATION ISSUED 7-38-030(C).
10
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: THE PERSON IN CHARGE AT THE TIME OF INSPECTION DOES NOT HAVE A VALID COPY CITY OF CHICAGO FOOD MANAGER CERTIFICATE. INSTRUCTED MANAGEMENT THAT THE PERSON IN CHARGE MUST HAVE A VALID CITY OF CHICAGO FOOD MANAGER CERTIFICATE.
1
Approved thawing methods used
Inspector notes: OBSERVED FACILITY THAWING FROZEN SHRIMP AND OTHER FISH ITEMS AT ROOM TEMPERATURE IN THE PREP AREA. INSTRUCTED MANAGEMENT THAT TCS FOODS MUST BE THAWED UNDER REFRIGERATION MAINTAINING A PROPER TEMPERATURE OF 41F OR BELOW OR UNDER SUBMERGED RUNNING WATER AT 70F OR BELOW. FOOD EMPLOYEE PLACED FOOD ITEMS IN THE PREP COOLER.
35
Insects, rodents, & animals not present
Inspector notes: OBSERVED A 1/2 INCH GAP AT THE BOTTOM OF REAR EXIT DOOR IN THE KITCHEN LEADING TO DUMPSTERS AND ALLEY. INSTRUCTED TO SEAL GAP TO PREVENT PEST ENTRY.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED ALUMINUM FOIL BEING USED AS A LINER ON THE BOTTOM SHELF OF COOKING EQUIPMENT IN THE PREP AREA. INSTRUCTED TO REMOVE ALUMINUM FOIL SO THAT SURFACES ARE SMOOTH AND EASILY CLEANABLE.
47
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WET MOP NOT IN USE STORED IN THE KITCHEN PREP AREA. INSTRUCTED MANAGEMENT THAT MOPS MUST BE HANGED TO ALLOW TO DRY WHEN NOT IN USE.
55
All food employees have food handler training
Inspector notes: UNABLE TO LOCATE AND VERIFY FOOD HANDLER CERTIFICATES FOR ALL FOOD EMPLOYEES DURING INSPECTION. FOOD EMPLOYEES THAT ARE NOT CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST COMPLETE BASIC FOOD HANDLER TRAINING AND KEEP CERTIFICATES ON SITE FOR REVIEW.
57
39
Mar 21, 2025
Reinspection
No violations found.
100
Mar 14, 2025
License
4 major violations. 7 minor violations.
View 11 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST INSTALL A HAND WASHING SINK WITH HOT AND COLD RUNNING WATER, SOAP AND PAPER TOWELS IN THE FRONT PREP AREA WHERE STUFFED PASTRIES ARE BEING DISPLAYED AND HANDLED. PRIORITY FOUNDATION VIOLATION 7-38-030(C)
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: REAR HAND WASHING SINK IN THE PREP/DISH AREA NOT ACCESSIBLE TO THE THREE COMPARTMENT SINK. HAND SINK BLOCKED WITHOUT EASY ACCESS BY TWO METAL PREP TABLES. PRIORITY FOUNDATION VIOLATION 7-38-030 (C).
10
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OUTSIDE WASTE RECEPTACLE OVERFLOWING WITH GARBAGE AND DEBRIS AND ON THE SURROUNDING GROUNDS OF THE CONTAINER. MUST REMOVE ALL OVERFLOWING GARBAGE. PRIORITY FOUNDATION VIOLATION 7-38-202(B)
54
Garbage & refuse properly disposed; facilities maintained
Inspector notes: NO OUTSIDE GREASE RECEPTACLE FOR GREASE WASTE. BUSINESS HAS DEEP FRYER ON THE PREMISES. MUST PROVIDE AN OUTSIDE GREASE RECEPTACLE. PRIORITY FOUNDATION VIOLATION 7-38-020(B)
54
Physical facilities installed, maintained & clean
Inspector notes: ALL RAW WOOD AND UNUSED CONSTRUCTION MATERIALS IN THE REAR DINING ROOM STORAGE ROOM MUST BE REMOVED FROM THE PREMISES AND ALL OTHER NEEDED ITEMS STORED ELEVATED AND ORGANIZED.
55
Physical facilities installed, maintained & clean
Inspector notes: WATER DAMAGED CEILING TILES IN THE REAR DINING ROOM STORAGE ROOM. MUST REPLACE.----FLOOR OF THE WALK-IN COOLER WITH DIRT AND ACCUMULATED FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: RAW WOODEN UTENSIL HOLDER ABOVE THE THREE COMPARTMENT SINK WITH GREASE AND CHIPPING PAINT. MUST CLEAN, REPAINT/SEAL TO BE SMOOTH AND CLEANABLE.
55
Allergen training as required
Inspector notes: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR THE ABOVE CERTIFIED FOOD MANAGER. MUST PROVIDE.
58
Food properly labeled; original container
Inspector notes: ALL BULK FOODS NOT STORED IN THE ORIGINAL CONTAINERS MUST BE LABELED WITH THE PRODUCT COMMON NAME.
37
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST PROVIDE PROPER STOPPERS FOR THE THREE COMPARTMENT SINK.
47
Non-food/food contact surfaces clean
Inspector notes: NOTED EXCESSIVE GREASE ON THE DEEP FRYER AND THE OTHER COOKING EQUIPMENT. MUST CLEAN AND MAINTAIN.
49
47

Frequently Asked Questions

When was Madame Puffs and Thai Bistro last inspected?

The most recent health inspection at Madame Puffs and Thai Bistro on file is from Mar 27, 2026. The public record contains three inspections in total.

What is the most common violation at Madame Puffs and Thai Bistro?

Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited four times, more than any other issue at Madame Puffs and Thai Bistro.

Has Madame Puffs and Thai Bistro's inspection record improved over time?

No. Recent inspections at Madame Puffs and Thai Bistro have averaged around 11 violations per visit, up from roughly six earlier in the record.

What does a high risk rating mean?

A high risk rating at Madame Puffs and Thai Bistro means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.