Lockwood — Palmer House Hilton
Last inspected: Jul 15, 2019
64
Score
Public records show 14 inspections at Lockwood — Palmer House Hilton stretching back to 2010. Lockwood — Palmer House Hilton was last inspected on Jul 15, 2019. The medium risk tier sits in the middle: not spotless, but not alarming either. The most recent inspection at Lockwood — Palmer House Hilton is from Jul 15, 2019, and nothing newer appears in the public record.
Violation counts have held steady across recent visits, averaging around three violations each.
“Food and non-food contact surfaces properly designed” accounts for the largest share of issues, appearing eight times across the record.
Compared to other Chicago restaurants (averaging 81), there's room to close the gap. On the whole, the file is mixed but not concerning.
14
Inspections
0
Critical latest
3
Major latest
3
Minor latest
Inspection History
Jul 15, 2019
Routine
3 major violations. 3 minor violations.
View 6 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY AND MAINTAIN WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
5
Consumer advisory provided for raw/undercooked food
Inspector notes: OBSERVED MENU WITH A DISCLOSURE STATEMENT AND NO REMINDER ON THE MENU FOR RAW OR UNCOOKED ANIMAL-BASED FOOD ITEMS (INCLUDING EGGS ANY STYLE). INSTRUCTED TO PROVIDE BOTH DISCLOSURE STATEMENT AND REMINDER ON THE MENU AND MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
25
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED PRESET TABLEWARE AT ALL DINING TABLES. INSTRUCTED THAT ALL PRESET TABLEWARE SHALL BE PROTECTED FROM CONTAMINATION BY BEING WRAPPED, COVERED, OR INVERTED. MUST MAINTAIN AT ALL TIMES.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED TORN DOOR GASKET INSIDE OF THE 2 DOOR PREP COOLER. INSTRUCTED TO REPLACE
47
Allergen training as required
Inspector notes: OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.
58
64
Apr 13, 2018
Routine
1 minor violation.
View 1 violation
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED TABLES BEING PRE-SET WITHOUT UTENSIL PROTECTION AND GLASSWARE NOT INVERTED. INSTRUCTED NOT TO PRE-SET TABLES OR SET UPON CUSTOMER ARRIVAL OR PROTECT UTENSILS AND INVERT GLASSWARE AND MAINTAIN.
31
95
May 26, 2017
Routine
3 minor violations.
View 3 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURES, 3 LBS OF SAUSAGE LINKS AT 108.2-109.4F ON THE FLAT TOP GRILL IN THE PREP AREA AND 4 GALLONS OF MILK AT 46.8-48.1F IN THE PREP AREA. INSTRUCTED TO MAINTAIN COLD POTENTIALLY HAZARDOUS FOODS AT 40.0F OR BELOW AND HOT POTENTIALLY HAZARDOUS FOODS AT 140.0F OR ABOVE. MANAGER VOLUNTARILY DISCARDED APPROXIMATELY 36LBS OF FOOD VALUED AT $70. CRITICAL VIOLATION 7-38-005(A)
3
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED THE FACILITY SCOOPING HARD PACKED ICE CREAM WITH OUT A DIPPER WELL. INSTRUCTED TO INSTALL A DIPPER WELL OR PROVIDE SINGLE PORTION ICE CREAM.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLLOOR UNDER ALL COOKING EQUIPMENT AND COOK LINE COOLERS WITH ACCUMULATED FOOD DEBRIS AND THE FLOOR DRAINS WITH BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN ALL FLOORS AND FLOOR DRAINS.
34
86
Jan 6, 2017
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR DRAINS AT THE COOKLINE AND BEVERAGE STATION WITH BUILD UP. ALSO OBSERVED DEBRIS UNDER THE FRONT BAR EQUIPMENT. INSTRUCTED TO CLEAN AND MAINTAIN FLOOR DRAINS AND THE FLOORS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE METERED FAUCET AT THE WOMENS EMPLOYEE RESTROOM WASHBOWL RUNNING LESS THAN 15 SECONDS. INSTRUCTED TO ADJUST THE METERED FAUCETS TO RUN FOR AT LEAST 15 SECONDS.
38
90
May 5, 2016
Routine
3 minor violations.
View 3 violations
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT NOTED THROUGH OUT DISH ROOM WALLS AND CEILING, INSTRUCTED TO REMOVE AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAKY PIPE UNDER ONE COMP SINK IN COFFEE STATION, INSTRUCTED TO REPAIR AND MAINTAIN.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: FOOD HANDLERS WITH FACIAL HAIR NOT WEARING HAIR RESTRAINT, INSTRUCTED TO WEAR.
42
86
Dec 18, 2015
Reinspection
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE OPEN SITE FLOOR DRAINS WITH ACCUMULATED BUILD UP AT THE DISHROOM 2 COMPARTMENT SINK, PASTRY PREP ROOM 2 COMPARTMENT SINK AND THE SERVER STATION 1 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN ALL FLOOR DRAINS.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED A MISSING LIGHT BULB INSIDE OF THE WALK IN FREEZER. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE WOMENS EMPLOYEE RESTROOM METERED FAUCET RUNNING FOR LESS THAN 15 SECONDS. INSTRUCTED TO PROVIDE AND MAINTAIN METERED FAUCETS THAT RUN FOR AT LEAST 15 SECONDS.
38
86
Dec 11, 2015
Routine
5 minor violations.
View 5 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: OBSERVED A CUSTOMER SELF SERVICE BUFFET STATION OF UNPACKAGED MUFFINS, BAGELS AND JELLIES WITH NO SNEEZE GUARD. INSTRUCTED TO PROVIDE ADEQUATE FOOD PROTECTION FOR ALL UNPACKAGED FOOD ITEMS AT THE CUSTOMER SELF SERVICE BUFFET STATION. SERIOUS VIOLATION 7-38-005(A)
16
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE OPEN SITE FLOOR DRAINS WITH ACCUMULATED BUILD UP AT THE DISHROOM 2 COMPARTMENT SINK, PASTRY PREP ROOM 2 COMPARTMENT SINK AND THE SERVER STATION 1 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN ALL FLOOR DRAINS.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED A MISSING LIGHT BULB INSIDE OF THE WALK IN FREEZER. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED WATER LEAKING FROM THE DRAIN STOPPER HANDLE UNDER THE 3 COMPARTMENT SINK WASH BASIN. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED THE WOMENS EMPLOYEE RESTROOM METERED FAUCET RUNNING FOR LESS THAN 15 SECONDS. INSTRUCTED TO PROVIDE AND MAINTAIN METERED FAUCETS THAT RUN FOR AT LEAST 15 SECONDS.
38
78
Feb 4, 2015
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED CUTTING BOARDS IN THE PREP AREAS WITH DEEP GROOVES AND DISCOLORATION. INSTRUCTED TO REPLACE AND MAINTAIN ALL CUTTING BOARDS.
32
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED A CRYOVAC MACHINE ON THE PREMISES WITH NO HACCP PLAN APPROVED BY THE CITY. OBSERVED NO VACUUM PACKAGED FOOD ON THE PREMISES AT THIS TIME. EQUIPMENT IS TAGGED HELD FOR INSPECTION. INSTRUCTED TO NOT USE THE CRYOVAC MACHINE UNTIL RECEIVING CDPH APPROVAL AND OBTAINING A CDPH APPROVED HACCP PLAN.
32
90
Feb 19, 2014
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: FOUND A VCUUM PACKAGING MACHINE IN KITCHEN WITH NO DEPT APPROVAL. INSTRUCTED NOT TO USE UNTIL AN APPROVAL HAS BEEN ISSUED, NO VACUUM PACKAGED FOOD FOUND IN FACILITY AT THIS TIME THAT WAS DONE ON SITE. MACHINE IS TAGGED, NOT ALLOWED TO USE, MUST CONTACT THE OFFICE OF CDPH FOR FURTHER INQUIRY.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MEAT SLICER AND COOLER GASKETS NOT CLEAN, FOOD DEBRIS NOTED. INSTRUCTED TO CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: STANDING WATER AT DISH MACHINE AREA, INSTRUCTED TO MINIMIZE AND KEEP FLOOR DRY AS POSSIBLE.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: HEAVY DUST BUILD-UP NOTED ON KITCHEN CEILING NEXT TO VENT AND ON A PIPE RUNNING ACROSS THE KITCHEN CEILING, INSTRUCTED TO CLEAN AND MAINTAIN.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MISSING A LIGHT COVER IN KITCHENCEILING LIGHT FIXTURE NEXT TO WALK-IN COOLER DOOR.
36
78
Apr 10, 2013
Routine
3 minor violations.
View 3 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: IN THE MAIN DINING ROOM OBSERVED MULTI-USE UTENSILS (KNIVES,FORKS AND SPOONS ON TABLES AND AT THE BAR AREA) NOT PROPERLY STORED. PORTION OF UTENSIL WHICH COMES IN CONTACT WITH FOOD MUST BE COVERED AT ALL TIMES.ONLY THE HANDLES CAN BE EXPOSED.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR HANGING GASKET AT THE JUICE COOLER IN THE LOCKWOOD KITCHEN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND SANITIZE THE FLOOR DRAINS AT THE LOCKWOOD BAR AREA.
34
86
Dec 12, 2012
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPLACE CUTTING BOARDS IN THE PREP AREA WITH DEEP DARK GROOVES IN THEM.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN AND MAINTAIN THE INTERIOR OF THE DEEP FRYER IN THE PREP AREA.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS, FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN WALLS AND CEILING AROUND SINKS, DISHMACHINE AND COOKING EQUIPMENT.
35
82
Dec 5, 2012
Routine
5 minor violations.
View 5 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: FOUND LIVE SMALL FLIES ON THE PREMISES, 21 IN THE REAR DISH MACHINE AREA AND 10 IN THE REAR PREP AREA. INSTRUCTED TO ELIMINATE ALL FLIES, CLEAN ALL THE AFFECTED AREAS/EQUIPMENT AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICES. SERIOUS VIOLATION 7-38-020
18
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPLACE CUTTING BOARDS IN THE PREP AREA WITH DEEP DARK GROOVES IN THEM.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN AND MAINTAIN THE INTERIOR OF THE DEEP FRYER IN THE PREP AREA.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS, FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN AND MAINTAIN WALLS AND CEILING AROUND SINKS, DISHMACHINE AND COOKING EQUIPMENT.
35
78
Feb 8, 2011
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. MUST HAVE ALL ICE BINS AT BAR AREA COVERED TO PREVENT CUSTOMERS CONTAMINATION.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. MUST HAVE ALL SODA DISPENSER GUNS CLEANED PROPERLY AND MAINTAINED.
33
90
Apr 15, 2010
Routine
2 minor violations.
View 2 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: All cold food shall be stored at a temperature of 40F or less. FOUND ABOUT 40LBS OF LOBSTER SOUP IN A LARGE PLASTIC CONTAINER AT 75.2F IN THE CENTER, STORED IN WALK-IN COOLER A DAY BEFORE ACCORDING TO CHEF, INSTRUCTED MGR TO COOL DOWNN FOOD PROPERLY AND HOLD AT 40F OR LOWER, SUOUP DISCARDED VALUED AT $50
3
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: All employees shall be required to use effective hair restraints to confine hair. OBSERVED A FOOD HANDLER WITHOUT A HAIR RESTRAINT, INSTRUCTED TO HAVE ALL FOOD HANDLERS WITH PROPER HAIR RESTRAINTS.
42
90
Frequently Asked Questions
When was Lockwood — Palmer House Hilton last inspected?
The most recent health inspection at Lockwood — Palmer House Hilton on file is from Jul 15, 2019. The public record contains 14 inspections in total.
What is the most common violation at Lockwood — Palmer House Hilton?
Across the inspection record, “food and non-food contact surfaces properly designed” has been cited eight times, more than any other issue at Lockwood — Palmer House Hilton.
Has Lockwood — Palmer House Hilton's inspection record improved over time?
Results have been roughly steady. Inspections at Lockwood — Palmer House Hilton have averaged around three violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Lockwood — Palmer House Hilton means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
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