Jollibee
Last inspected: Jan 20, 2026
47
Score
Inspectors have visited Jollibee nine times, with records going back to 2021. The most recent report on file is from Jan 20, 2026. The high risk label is a heads-up that the most recent visit didn't go well.
There hasn't been much movement either way: counts have stayed near four violations per visit across recent inspections.
Across the inspection history, “physical facilities installed, maintained & clean” is the issue that surfaces most often, recorded six times.
The city-wide average sits at 81, which Jollibee's 47 doesn't quite reach. The pattern in the record is worth a careful look.
9
Inspections
0
Critical latest
2
Major latest
11
Minor latest
Inspection History
Jan 20, 2026
Routine
2 major violations. 11 minor violations.
View 13 violations
Summary report displayed and visible to the public
Inspector notes: OBSERVED NO PREVIOUS SUMMARY REPORT DISPLAYED AND VISIBLE FOR PUBLIC VIEW A NEW SUMMARY WAS GIVEN TO POST.(PRIORITY FOUNDATION 7-42-010(B)(CITATION ISSUED)(COS)
61
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES FOR ALL EMPLOYEES MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)(CITATION ISSUED)
3
Physical facilities installed, maintained & clean
Inspector notes: MUST ELEVATE,REMOVE OR ORGANIZE ARTICLES OFF OF FLOOR AND AWAY FROM WALLS IN 2ND FL. HOT WATER TANK AREA,STORAGE ROOMS.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNTOUT LIGHTS AT HOOD OF COOKING EQUIPMENT.
56
All food employees have food handler training
Inspector notes: OBSERVED MISSING AND EXPIRED FOOD HANDLERS TRAINING FOR EMPLOYEES MUST PROVIDE AND MAINTAIN.
57
Insects, rodents, & animals not present
Inspector notes: OBSERVED A GAP IN CENTER AND ALONG BOTTOM OF FRONT DOUBLE ENTRY DOORS MUST MAKE TIGHT FITTING.
38
Contamination prevented during food preparation, storage & display
Inspector notes: MUST REMOVE PLASTIC WEAR FROM UNDERNEATH WASTELINE PIPE ON 2ND FL. TO ANOTHER AREA TO PREVENT CROSS CONTAMINATION.
39
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST REPAIR OR REPLACE LEAKY PIPE AT HAND SINK IN DISH WASHING AREA.
10
Single-use/single-service articles: properly stored & used
Inspector notes: MUST STORE PLASTIC WEAR WITH HANDLES IN UPRIGHT POSITION.
45
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST ELIMINATE CRATES USED FOR REFRIGERATION STEP STORAGE IN FRONT PREP AREA.
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM WHEEL BASES OF COOKING EQUIPMENT,INTERIOR PANELS AND LEDGES OF FRYER CABINETS,WALK IN COOLER-DOLLIES AND ROLLING RACKS,SODA COUNTER TOP.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES AND 2ND FL.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REPAIR OR REPLACE BROKEN FLOOR TILES IN 2ND FL. STORAGE AREA,STAINED AND MISSING CEILING TILES.
55
47
Jan 23, 2025
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN INSIDE OF CHICKEN PREP COOLER IN THE FRONT PREP AREA.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST HANG WET MOPS TO ALLOW TO DRY WHEN NOT IN USE.
55
90
Jan 22, 2024
Complaint
1 minor violation.
View 1 violation
In-use utensils: properly stored
Inspector notes: OBSERVED SCOOPS FOR RICE BEING STORED IN STILL WATER. UTENSILS MUST BE STORED IN CONTINUOUS RUNNING WATER.
43
95
Jul 21, 2023
Complaint
1 major violation. 1 minor violation.
View 2 violations
City of chicago food service sanitation certificate
Inspector notes: No certified food service manager on site while handling and serving TCS foods ( chicken....) instructed to obtain. Priority foundation violation 7-38-012.
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: No hand soap was provided to several hand wash sinks in the prep/dishwashing areas. Instructed to provide 7-38-030(c)
10
86
Feb 15, 2023
Complaint
2 minor violations.
View 2 violations
Proper cooling time and temperature
Inspector notes: TCS foods held at improper temperature. found 300 lbs of raw chicken being thawed at rear dry food storage room, Chicken temperature 61.3f - 50.5f. instructed manager to hold Cold TCS foods at 41f or lower. chicken discarded valued at $600.
20
Approved thawing methods used
Inspector notes: raw chicken being thawed at rear dry storage room , instructed to thaw chicken according to health code, ie.
35
90
Nov 15, 2022
Complaint
1 major violation. 6 minor violations.
View 7 violations
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPPED/SERVED (SUCH AS CHICKEN). INSTRUCTED MUST HAVE A CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE AT ALL TIMES WHEN TCS FOODS ARE BEING PREPPED/SERVED. INSTRUCTED MUST POST A VALID CITY OF CHICAGO FOOD SANITATION MANAGER CERTIFICATION IN PLAIN VIEW OF CUSTOMERS AT ALL TIMES.PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Food properly labeled; original container
Inspector notes: OBSERVED SUGAR OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.
37
Wiping cloths: properly used & stored
Inspector notes: OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.
41
Non-food/food contact surfaces clean
Inspector notes: OBSERVED ACCUMULATED GREASE AND FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DEBRIS ON FLOORS ALONG WALLS AND CORNERS IN PREP,UTILITY AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
55
Allergen training as required
Inspector notes: OBSERVED NO ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATES MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
58
67
Mar 28, 2022
Reinspection
1 critical violation. 1 major violation.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND HANDWASHING SINK WATER TEMPERATURE LOCATED IN WOMENS WASHROOM AT 83F. INSTRUCTED MANAGER TO PROVIDE A MINIMUM HOT WATER TEMPERATURE OF 100F AT ALL TIMES. PRIORITY VIOLATION. 7-38-030(C). CITATION ISSUED. MANAGER SERVICED SINK AT TIME OF INSPECTION. HANDWASHING SINK WATER TEMPERATURE NOW AT 104F
10
City of chicago food service sanitation certificate
Inspector notes: FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER OR CERTIFICATE ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER AND CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
78
Mar 24, 2022
Complaint
2 critical violations. 1 major violation.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND HANDWASHING SINK WATER TEMPERATURE LOCATED IN MENS WASHROOM AT 56F. ALSO NOTED HANDWASHING SINK WATER TEMPERATURE LOCATED IN WOMENS WASHROOM AT 73F. INSTRUCTED MANAGER TO PROVIDE A MINIMUM HOT WATER TEMPERATURE OF 100F AT ALL TIMES. PRIORITY VIOLATION. 7-38-030(C). CITATION ISSUED.
10
Hands clean & properly washed
Inspector notes: OBSERVED MANAGER WITH GLOVES ON PACKAGE CHICKEN, PACKAGE FRIES, AND PROCEED TO PICK UP CHICKEN OFF OF FLOOR AND THROW IN GARBAGE. MANAGER THEN PROCEEDS TO PACKAGE MORE CHICKEN. NOTED SAME MANAGER ANSWER PHONE WITH SAME GLOVES ON, WALK INTO OFFICE AND RETURN TO FOOD PRODUCTION LINE WITHOUT WASHING HANDS OR CHANGING GLOVES. OBSERVED A FOOD HANDLER DRY DISHES WITH GLOVES ON AND CONTINUED TO PREPARE AND THEN PACKAGE BURGERS. INSTRUCTED MANAGER TO WASH HANDS AND CHANGE GLOVES WHEN CHANGING TASK. PRIORITY VIOLATION. 7-38.010. CITATION ISSUED.
8
City of chicago food service sanitation certificate
Inspector notes: FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER OR CERTIFICATE ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER AND CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
67
Oct 29, 2021
License
No violations found.
100
Frequently Asked Questions
When was Jollibee last inspected?
The most recent health inspection at Jollibee on file is from Jan 20, 2026. The public record contains nine inspections in total.
What is the most common violation at Jollibee?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited six times, more than any other issue at Jollibee.
Has Jollibee's inspection record improved over time?
Results have been roughly steady. Inspections at Jollibee have averaged around four violations per visit across the recent record.
What does a high risk rating mean?
A high risk rating at Jollibee means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Jollibee inspected?
Based on the inspection history on file, Jollibee is inspected around two times per year on average.
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