Jollibee
Last inspected: Dec 2, 2025
100
Score
Inspectors have visited Jollibee 16 times, with records going back to 2016. The most recent report on file is from Dec 2, 2025. A low risk tier reflects an inspection that turned up minimal issues.
Violation counts have held steady across recent visits, averaging around two violations each.
“Physical facilities installed, maintained & clean” comes up most often, recorded seven times in the inspection record.
The city-wide average for Chicago sits at 81, putting Jollibee on the better side of that line. The full picture is one of consistent compliance.
16
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Dec 2, 2025
Reinspection
No violations found.
100
Nov 19, 2025
Complaint
1 major violation. 1 minor violation.
View 2 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED BLACK DIRT BUILD UP INSIDE ICE MACHINE DRIPPING INTO ICE, ICE USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINE BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-005. ALL ICE INSIDE ICE MACHINE VOLUNTARILY DISCARDED.
16
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED ONE CEILING TILE WITH PAINT PEELING ABOVE PREP AREA HANDWASH SINK. MUST REMOVE PEELING PAINT FROM CEILING TILE.
55
86
Feb 20, 2025
Routine
No violations found.
100
Apr 23, 2024
Complaint
2 minor violations.
View 2 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED SLIGHT LEAK COMING FROM FAUCET OF EXPOSED HANDWASHING SINK LOCATED NEAR FRONT HOT LINE AND CASH REGISTERS. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.
51
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED 1 BURNT OUT LIGHTBULB IN HOOD OVER COOK LINE. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.
56
90
Jan 25, 2024
Routine
4 minor violations.
View 4 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOORS THROUGHOUT THE KITCHEN PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN FLOORS AND MAINTAIN.
55
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED BOXED FOOD ITEMS ON FLOOR IN WALK-IN COOLER. INSTRUCTED THE PERSON IN CHARGE TO ELEVATE ALL FOOD ITEMS SIX INCHES FROM FLOOR ON RAISED SHELVING UNITS AND MAINTAIN.
39
Non-food/food contact surfaces clean
Inspector notes: OBSERVED SOME GREASE BUILD-UP AND FOOD DEBRIS ON SURFACES OF ALL COOKING EQUIPMENT IN THE REAR PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO DETAIL CLEAN AND MAINTAIN.
49
Non-food/food contact surfaces clean
Inspector notes: OBSERVED SOILED INTERIOR IN ALL COOLERS IN REAR PREP AREA. INSTRUCTED THE PERSON IN CHARGE TO MAINTAIN ALL NON-FOOD CONTACT SURFACES.
49
82
Apr 12, 2023
Routine
1 minor violation.
View 1 violation
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED GREASE ON FLOOR BEHIND COOKING EQUIPMENT. INSTRUCTED MANAGER TO CLEAN.
55
95
Feb 10, 2022
Reinspection
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSEREVED UNUSED CRATES IN THE REAR KITCHEN AREA. INSTRUCTED TO REMOVE CRATES AND MAINTAIN AREA.
55
Miscellaneous / public health orders
Inspector notes: OBSERVED NO WRITTEN PROTOCOL FOR ENFORCING THE VACCINNATION STATUS. INSTRUCTED TO KEEP A WRITTEN PROCEDURE FOR CHECKING VACCINATION STATUS OF PATRONS ON PREMISES.
64
90
Jan 28, 2022
Complaint
1 critical violation. 2 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HOT WATER AT THE HANDSINK NOT REACHING PROPER TEMPERATURE 75F LOCATED IN THE REAR KITCHEN PREP AREA. PRIORITY VIOLATION 7-38-030(C). CITATION ISSUED. INSTRUCTED TO REPLENISH HOT WATER AT HANDSINK , SO THAT IT MAINTAINS A MINIMUM TEMPERATURE OF 100F AT ALL TIMES.
10
Physical facilities installed, maintained & clean
Inspector notes: OBSEREVED UNUSED CRATES IN THE REAR KITCHEN AREA. INSTRUCTED TO REMOVE CRATES AND MAINTAIN AREA.
55
Miscellaneous / public health orders
Inspector notes: OBSERVED NO WRITTEN PROTOCOL FOR ENFORCING THE VACCINNATION STATUS. INSTRUCTED TO KEEP A WRITTEN PROCEDURE FOR CHECKING VACCINATION STATUS OF PATRONS ON PREMISES.
64
78
Apr 22, 2021
Routine
1 major violation.
View 1 violation
Summary report displayed and visible to the public
Inspector notes: OBSERVED NO SUMMARY POSTED FROM INSPECTION ON 3/5/2020. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B).NO CITATION ISSUED.
61
90
Mar 5, 2020
Routine
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN COUNTER SHELVES WITH DRIED FOOD DEBRIS BEHIND FRONT COUNTER.
47
Plumbing installed; proper backflow devices
Inspector notes: INSTRUCTED TO REPAIR LEAKY WATER LINE FROM SODA SYRUP SHELVING IN REAR STORAGE AREA.
51
Physical facilities installed, maintained & clean
Inspector notes: INSTRUCTED TO REMOVE UNNECESSARY ARTICLES AND UNUSED EQUIPMENT STORED IN REAR STORAGE AREA TO PREVENT PEST HARBORAGE.
55
86
Feb 13, 2019
Routine
4 major violations. 2 minor violations.
View 6 violations
City of chicago food service sanitation certificate
Inspector notes: FOUND NO CERTIFIED FOOD MANAGER ON DUTY WHEN TCS FOODS (CHICKEN, BEEF, COOKED RICE ETC) ARE BEING PREPARED AND SERVED AND NO CITY OF CHICAGO FOODSERVICE SANITATION CERTIFICATE AVAILABLE. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOODSERVICE SANITATION CERTIFICATE MUST BE PRESENT WHEN TCS FOODS ARE BEING HANDLED. PRIORITY FOUNDATION VIOLATION 7-38-012 CITATION ISSUED
2
Procedures for responding to vomiting and diarrheal events
Inspector notes: FOUND NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE AND MAINTAIN APPROPRIATE SUPPLIES OR KIT. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
5
Proper date marking and disposition
Inspector notes: INSTRUCTED TO PROPERLY LABEL AND DATE READY TO EAT TCS FOODS HELD OVER 24 HOURS INSIDE COOLERS. MUST IDENTIFY PRODUCT SHELF LIFE OR "CONSUME BY" DATING (7 DAYS FROM PREPARATION DATE). PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
23
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: FOUND NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
3
Physical facilities installed, maintained & clean
Inspector notes: ALL CLEANING EQUIPMENT (MOPS, BROOMS ETC) MUST BE STORED OFF THE FLOOR.
55
Allergen training as required
Inspector notes: FOUND NO APPROVED ALLERGEN TRAINING IN ACCORDANCE WITH PA 100-0367 ON SITE. INSTRUCTED ANY PERSON WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE TO COMPLY WITH ALLERGEN TRAINING.
58
61
May 11, 2018
Complaint
4 minor violations.
View 4 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: POTENTIALLY HAZARDOUS FOODS STORED AT IMPROPER TEMPERATURES INSIDE THE WALK-IN-COOLER "(AMBIENT AIR TEMPERATURE 37.8F OF SAID COOLER)".OBSERVED SEVERAL PANS OF COOKED SPAGHETTI PASTA INTERNAL TEMPERATURES RANGING FROM(46.4F-53.7F).MANAGEMENT VOLUNTARILY DISCARDED/DENATURED APPROX: 90 LBS OF FOOD WORTH $200.00 AS STATED BY MANAGER AT THIS TIME.INSTRUCTED MANAGER THAT ALL COLD FOODS MUST BE STORED AT A TEMPERATURE OF 40F OR BELOW AND ALL HOT FOODS MUST BE STORED AT A TEMPERATURE OF 140F OR ABOVE AT ALL TIMES.CRITICAL VIOLATION 7-38-005(A).
3
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN THE FOLLOWING: MANUAL CAN OPENER AND HOUSING ATTACHED WORK TABLE NEAR THE REAR 1 COMPARTMENT PREP SINK,FAN COVERS INSIDE THE WALK-IN-COOLER(DUSTS),STORAGE SHELVINGS UNDERNEATH THE PREP LINE.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO REPLACE WATER STAINED CEILING TILES ABOVE THE EXPOSED HANDSINK LOCATED AT FRONT PREP AREA AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED SMALL WATER LEAK AT DRAIN PIPE UNDERNEATH THE EXPOSED HANDSINK LOCATED AT REAR FOOD PREP AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.
38
82
Oct 27, 2017
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR AND EXTERIOR SURFACES OF ALL COOLERS, SIDES OF ALL COOKING EQUIPMENT (FRYERS) WITH EXCESSIVE GREASE ACCUMULATION, ICE MACHINE, INTERIOR SURFACES OF HOT HOLDING UNIT.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS ALONG THE WALLS AND IN ALL CORNERS THROUGHOUT PREP AREA AND STORAGE AREA UNDER AND AROUND OIL TANK IN REAR INCLUDING FLOORS INSIDE WALK-IN COOLER AND INSIDE WALK-IN FREEZER.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN WALLS WITH GREASE SPILLAGE BEHIND COOKING EQUIPMENT AND WALLS THROUGHOUT PREP/COOKING AREA.
35
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: INSTRUCTED TO PROVIDE THERMOMETER VISIBLE AND ACCURATE INSIDE ALL COOLERS.
40
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: CLEANING EQUIPMENT (MOPS AND BROOMS) MUST BE STORED OFF THE FLOOR TO PREVENT PEST HARBORAGE.
41
78
Apr 28, 2017
Reinspection
No violations found.
100
Apr 21, 2017
Routine
7 minor violations.
View 7 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURE REQUIREMENTS DURING STORAGE AND SERVICE. NOTED INTERNAL TEMPERATURE OF THE FOLLOWING: COOKED RICE AT 135.5F STORED IN RICE COOKER (RICE COOKER WAS OFF), RAW EGGS AT 47.3F, COOKED EGGS AT 44.2F, COOKED SPAGHETTI NOODLES AT 50.4F STORED IN PREP COOLER (AIR TEMPERATURE OF 35.4F), FRIED CHICKEN AT 135.9F/135.2F STORED AT HOT HOLDING UNIT. MANAGER DISCARDED THE SAID FOOD PRODUCTS. TOTAL VALUE $250.00 TOTAL WEIGHT 50 LBS. CRITICAL VIOLATION 7-38-005(A)
3
Food protected during storage, preparation, display, service and transportation
Inspector notes: FOUND INTERIOR SURFACES OF ICE MACHINE WITH VISIBLE MOLD LIKE SUBSTANCES (PINK AND BLACK SLIMY SUBSTANCE) SEVERE BUILD-UP LIKELY TO CONTAMINATE THE ICE WHICH TO BE USED FOR HUMAN CONSUMPTION. INSTRUCTED TO EMPTY ICE MACHINE. MUST CLEAN (WASH, RINSE AND SANITIZE) AND MAINTAIN. SERIOUS VIOLATION 7-38-005(A)
16
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: FOUND NO CERTIFIED FOOD MANAGER ON DUTY WHEN POTENTIALLY HAZARDOUS FOODS (EG CHICKEN, SPAGHETTI, COOKED RICE, SAUSAGE ETC) ARE BEING PREPARED AND SERVED. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE PRESENT WHEN HANDLING POTENTIALLY HAZARDOUS FOODS. SERIOUS VIOLATION 7-38-012
21
Previous minor violation(s) corrected 7-42-090
Inspector notes: PREVIOUS MINOR VIOLATION NOT CORRECTED FROM INSPECTION REPORT# 1976808 ISSUED ON 12-09-16. SERIOUS VIOLATION 7-42-090 #38 - Observed two top loading dessert/beverage dispensing machines at the front prep area without a readily accessible water source for cleaning. Instructed facility to install and maintain a faucet or sprayer hose above or near each machine so as proper cleaning methods can be applied and followed.
29
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: INSTRUCTED TO REPAIR LOOSE PREP COOLER DOOR (RIGHT SIDE) IN REAR PREP AREA.
32
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE ALL COOLERS.
40
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: INSTRUCTED TO CLEAN AND REORGANIZE REAR DRY STORAGE ROOM (SEAFOOD CITY SIDE). USABLE ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING. MUST REMOVE UNNECESSARY ARTICLES TO PREVENT PEST HARBORAGE.
41
70
Dec 9, 2016
License
1 minor violation.
View 1 violation
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Observed two top loading dessert/beverage dispensing machines at the front prep area without a readily accessible water source for cleaning. Instructed facility to install and maintain a faucet or sprayer hose above or near each machine so as proper cleaning methods can be applied and followed.
38
95
Frequently Asked Questions
When was Jollibee last inspected?
The most recent health inspection at Jollibee on file is from Dec 2, 2025. The public record contains 16 inspections in total.
What is the most common violation at Jollibee?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited seven times, more than any other issue at Jollibee.
Has Jollibee's inspection record improved over time?
Results have been roughly steady. Inspections at Jollibee have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Jollibee means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Jollibee inspected?
Based on the inspection history on file, Jollibee is inspected around two times per year on average.
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