Hello Thai
Last inspected: Apr 4, 2025
74
Score
Going back to 2021, Hello Thai has six inspections in the public record. On Apr 4, 2025, the health department conducted the most recent visit. Diners should read medium risk as a signal that some issues exist but aren't extreme.
Things have been moving the wrong way, with the rolling count rising from around three violations to closer to seven violations per visit.
“Physical facilities installed, maintained & clean” comes up most often, recorded eight times in the inspection record.
The city-wide average sits at 81, which Hello Thai's 74 doesn't quite reach. The full record sits in fairly typical territory for a working restaurant.
6
Inspections
0
Critical latest
0
Major latest
6
Minor latest
Inspection History
Apr 4, 2025
Routine
6 minor violations.
View 6 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST NOT USE PLASTIC GROCERY BAGS AS FOOD CONTAINERS IN FREEZERS AND COOLER. MUST USE FOOD GRADE DISPOSABLE BAGS OR WASHABLE CONTAINERS.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST NOT USE CARDBOARD BOXES AS A MEANS OF ELEVATION FOR FOODS NEXT TO THE COOKS LINE.----MUST NOT USE TAPE AS A MEANS OF REPAIR ON THE SPRAY ARM AT THE THREE COMPARTMENT SINK.
47
Physical facilities installed, maintained & clean
Inspector notes: NOTED EXCESSIVE DUST ON THE CEILING VENTILATION COVER IN THE WASHROOM. MUST CLEAN AND MAINTAIN.
55
Allergen training as required
Inspector notes: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR ONE OF THE TWO CERTIFIED FOOD MANAGERS. MUST PROVIDE FOR ALL.
58
Approved thawing methods used
Inspector notes: NOTED IMPROPER THAWING OF MEATS ON THE KITCHEN PREP TABLE. REVIEWED MUST THAW UNDER REFRIGERATION OR COLD RUNNING WATER.
35
Contamination prevented during food preparation, storage & display
Inspector notes: MUST NOT STORE CLEAN POTS/PANS/UTENSILS ABOVE THE UTILITY SERVICE SINK.
39
74
May 14, 2024
Reinspection
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: 6-501.16--- MOPS NOTED IMPROPERLY STORED AT THE UTILITY SERVICE SINK. MUST STORE INVERTED.
55
All food employees have food handler training
Inspector notes: 2-102.13--- NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES FOR ALL REQUIRED EMPLOYEES. MUST PROVIDE.
57
90
May 6, 2024
Routine
1 critical violation. 1 major violation. 12 minor violations.
View 14 violations
Food separated and protected
Inspector notes: OBSERVED FOODS NOT PROTECTED FROM CONTAMINATION DURING STORAGE. NOTED RAW EGGS BEING STORED DIRECTLY ON TOP OF A CONTAINER OF READY TO EAT BEAN SPROUTS AND FRESH VEGETABLES DIRECTLY ON TOP OF RAW BEEF INSIDE THE TALL REACH-IN COOLER. ALSO NOTED CONTAINERS OF RAW CHICKEN AND RAW SHRIMP BEING STORED ON TOP SHELVING ABOVE LOOSELY COVER READY TO EAT RICE NOODLES INSIDE THE COOKS LINE COOLER. REVIEWED PROPER FOOD STORAGE OF RAW ANIMAL ORIGIN FOODS. MANAGER REMOVED ALL FOODS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
15
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NOTED THE FRONT PREP HAND WASHING SINK HAS BEEN CONVERTED TO A WATER FILTRATION SYSTEM TO BE DESIGNATED TO DISPENSE DRINKING WATER. THE SINK IS NOT ACCESSIBLE FOR HAND WASHING USE ONLY. INSTRUCTED TO REMOVE WATER FILTRATION SYSTEM. ALSO NOTED, THE PREP/DISH-DESIGNATED HAND WASHING SINK IS NO LONGER EASILY ACCESSIBLE TO THE DISH AREA. A LARGE, TALL REACH-IN FREEZER HAS BEEN INSTALLED NEXT TO THE HAND SINK, NO LONGER MAKING IT ACCESSIBLE. INSTRUCTED TO REMOVE THE FREEZER OR INSTALL A HAND-WASHING SINK IN THE DISH AREA. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED.
10
Thermometers provided & accurate
Inspector notes: MISSING INTERNAL THERMOMETER INSIDE THE FRONT PREP SMALL COOLER. MUST PROVIDE.
36
Insects, rodents, & animals not present
Inspector notes: REAR EXIT DOOR WITH OPEN 1/2 INCH GAP ON THE BOTTOM THRESHOLD OF THE DOOR WITH BROKEN TILES. MUST SEAL THRESHOLD TO BE TIGHT FITTING.
38
Wiping cloths: properly used & stored
Inspector notes: PREP AREA WIPING CLOTHS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION.
41
In-use utensils: properly stored
Inspector notes: IN USE RICE SCOOP NOTED BEING STORED IN A CONTAINER OF WATER WITH A TEMPERATURE OF 72.3F. IF STORED IN A CONTAINER OF WATER, THE WATER TEMPERATURE MUST BE MAINTAINED AT A MINIMUM OF 135F.
43
Single-use/single-service articles: properly stored & used
Inspector notes: ALL STORED ITEMS THROUGHOUT MUST BE ELEVATED FROM THE FLOORS.
45
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: ALL RAW WOOD UNDER THE FRONT PREP COUNTER MUST BE PAINTED/SEALED.
47
Non-food/food contact surfaces clean
Inspector notes: MUST NOT USE PLASTIC AS A SPLASH GUARD ON THE SIDE OF THE COOLER NEXT TO THE DEEP FRYERS.
49
Physical facilities installed, maintained & clean
Inspector notes: MOPS NOTED IMPROPERLY STORED AT THE UTILITY SERVICE SINK. MUST STORE INVERTED.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST NOT USE CARDBOARD AS MATTING FOR FLOOR ON THE BASEMENT LATCH DOOR.
55
Physical facilities installed, maintained & clean
Inspector notes: NOTED WATER DAMAGED CEILING TILES IN THE WASHROOM. MUST REPLACE.
55
All food employees have food handler training
Inspector notes: NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES FOR ALL REQUIRED EMPLOYEES. MUST PROVIDE.
57
Allergen training as required
Inspector notes: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR THE CERTIFIED FOOD MANAGER ON SITE. MUST PROVIDE.
58
43
Apr 24, 2023
Routine
3 minor violations.
View 3 violations
Thermometers provided & accurate
Inspector notes: NOTED NO THERMOMETERS INSIDE REFRIGERATION UNIT CONSPICUOUSLY POSTED TO MONITOR THE AMBIENT TEMPERATURE OF EQUIPMENT. INSTRUCTED TO EQUIP ALL REFRIGERATION UNITS WITH ACCURATE AND WORKING THERMOMETER
36
Physical facilities installed, maintained & clean
Inspector notes: NOTED MISSING PANEL ON CEILING OF THE BASEMENT FOOD DRY STORAGE. INSTRUCTED TO REPAIR AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: NOTED DIRT AND GREASE ACCUMULATION INSIDE, ON PIPES/CONDUITS AND ON EDGES OF THE EXHAUST HOOD AND FILTERS ABOVE COOKING EQUIPMENT. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN HOOD, FILTERS AND PIPES/CONDUITS.
56
86
Jun 24, 2022
License
7 minor violations.
View 7 violations
Food properly labeled; original container
Inspector notes: DRY STORAGE FOOD CONTAINERS ARE NOT LABELED NEAR THE PREP-LINE AREA. THE FACILITY MUST ENSURE THAT ALL FOOD STORAGE CONTAINERS HAVE LABELS. - COS
37
Insects, rodents, & animals not present
Inspector notes: OBSERVED GAP AT BACK EXTERIOR EXIT DOOR. PROVIDE A SEALED DOOR.
38
Contamination prevented during food preparation, storage & display
Inspector notes: FOOD IN THE STAND-UP COOLER AND CHEST FREEZER DOES NOT HAVE COVERS AND IS NOT PROTECTED FROM CONTAMINATION. THE FACILITY MUST PROVIDE COVERS FOR UNCOVERED FOOD THAT IS 41*F AND BELOW.
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED RAW WOOD USED TO PROP UP CHEST FREEZER AND RAW WOOD BARRIER TO THE BASEMENT STAIRWAY AREA. MUST PROVIDE A SEALED, SMOOTH, AND EASILY CLEANABLE SURFACE.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED CARDBOARD USED AS LINING FOR SHELVING IN THE PREP AND DISH AREA.---OBSERVED TIN FOIL USED AS LINING UNDER NOTICES IN THE PUBLIC'S VIEW. THE FACILITY MUST REMOVE AND PROVIDE A SMOOTH AND CLEANABLE SURFACE FOR SHELVINGS.
49
Physical facilities installed, maintained & clean
Inspector notes: EXPANDING SPRAY FOAM IS BEING USED AROUND PIPING NEAR THE 3 COMPARTMENT SINK TO SEAL HOLES. THE FACILITY MUST PROVIDE A SMOOTH A, CLEANABLE SURFACE.
55
Physical facilities installed, maintained & clean
Inspector notes: CEILING TILES DAMAGED/MISSING IN RESTROOM AREA AND ABOVE 3 COMPARTMENT SINK. THE FACILITY MUST REPLACE/PROVIDE MISSING/DAMAGED CEILING TILES.
55
70
Jul 9, 2021
License
No violations found.
100
Frequently Asked Questions
When was Hello Thai last inspected?
The most recent health inspection at Hello Thai on file is from Apr 4, 2025. The public record contains six inspections in total.
What is the most common violation at Hello Thai?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited eight times, more than any other issue at Hello Thai.
Has Hello Thai's inspection record improved over time?
No. Recent inspections at Hello Thai have averaged around seven violations per visit, up from roughly three earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Hello Thai means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Hello Thai inspected?
Based on the inspection history on file, Hello Thai is inspected around two times per year on average.
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