Hamburger Heaven
Last inspected: Jul 2, 2019
58
Score
Going back to 2010, Hamburger Heaven has 26 inspections in the public record. The newest entry in the record is dated Jul 2, 2019. Medium risk typically reflects a handful of issues that inspectors wrote up but didn't deem critical. No fresh inspection data is available: the latest entry for Hamburger Heaven dates to Jul 2, 2019.
Things have been moving the wrong way, with the rolling count rising from around four violations to closer to six violations per visit.
When inspectors have written things up, “food and non-food contact equipment utensils clean” has been the most frequent reason, cited 15 times.
Restaurants in Chicago average 81, so Hamburger Heaven trails the local norm. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.
26
Inspections
0
Critical latest
4
Major latest
3
Minor latest
Inspection History
Jul 2, 2019
Routine
4 major violations. 3 minor violations.
View 7 violations
Consumer advisory provided for raw/undercooked food
Inspector notes: OBSERVED NO DISCLOSURE OR REMINDER ON THE MENU AT THIS TIME, INSTRUCTED TO PROVIDE BROCHURES, MENU ADVISORIES, LABEL STATEMENTS, TABLE TENTS, PLACARDS, OR OTHER WRITTEN MEANS. PRIORITY FOUNDATION 7-38-005, NO CITATION ISSUED.
25
Proper date marking and disposition
Inspector notes: OBSERVED A VARIETY OF FOOD PREPARED NOT PROPERLY LABELED IN THE WALK-IN COOLER,HOURS AND HELD FOR MORE THAN 24 HOURS AT 41*F OR BELOW. SHALL BE CLEARLY MARKED TO INDICATE THE DAY OR DATE BY WHICH THE FOOD SHALL BE SOLD, CONSUMED, OR DISPOSED OF FOR A MAXIMUM OF 7 DAYS. PRIORITY FOUNDATION 7-38-005, NO CITATION ISSUED.
23
Previous core violation corrected
Inspector notes: OBSERVED NON COMPLIANCE WITH VIOLATION #58, NO PROOF OF ALLERGEN TRAINING, FROM REPORT #2223167 DATE 10/01/2018.PRIORITY FOUNDATION 7042-090, CITATION ISSUED.
60
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED THE POLICY FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS, BUT IS MISSING SOME EQUIPMENT, AND DISINFECTANT RATED FOR NOROVIRUS. PRIORITY FOUNDATION 7-38-005, NO CITATION ISSUED.
5
Wiping cloths: properly used & stored
Inspector notes: OBSERVED IMPROPER STORAGE OF WIPING CLOTHES, ON COUNTERS, WORK TABLES, INSTRUCTED TO PROPERLY STORE IN SANITIZING SOLUTION WHEN NOT IN USE.
41
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED EXCESSIVE ICE IN THE REAR BOX FREEZER, INSTRUCTED TO DEFROST AND CLEAN.
47
Allergen training as required
Inspector notes: SEE VIOLATION #60
58
58
Oct 1, 2018
Complaint
4 major violations. 4 minor violations.
View 8 violations
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: 2-101.11 NO PERSON IN CHARGE ON PREMISES. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
1
City of chicago food service sanitation certificate
Inspector notes: 2-102.12 NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON PREMISES WHILE POTENTIALLY HAZARDOUS FOOD(ITALIAN BEEF AT 162.8) IS BEING PREPARED AND SERVED. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-012.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14(N) OBSERVED NO POLICY IN PLACE FOR EMPLOYEE HEALTH. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED. GIVEN 90 DAYS TO COMPLY.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 NO PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEA EVENTS. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED. GIVEN 90 DAYS TO COMPLY.
5
Physical facilities installed, maintained & clean
Inspector notes: 6-201.11 DETAIL CLEAN FLOORS THROUGHOUT PREMISES IN PREP AREA OF FOOD SPILLS, CLEAN FLOORS ALONG WALL BASE AT CORNERS UNDER AND AROUND HEAVY EQUIPMENT AT REAR.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-501.14 MUST DETAIL CLEAN FILTERS AT HOOD OF HEAVY GREASE BUILD UP.
56
All food employees have food handler training
Inspector notes: MUST PROVIDE FOOD HANDLER TRAINING CERTIFICATES.
57
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING AS REQUIRED. GIVEN 90 DAYS TO COMPLY.
58
55
Feb 22, 2018
Complaint
4 minor violations.
View 4 violations
Hands washed and cleaned, good hygienic practices; no bare hand contact with ready-to-eat foods.
Inspector notes: OBSERVED POOR HYGIENIC PRACTICES WITH FOOD HANDLER AND CASHIER BOTH HANDLE FOOD WITH GLOVES ON, LEAVE AREA RETURN AND CHANGE GLOVES BETWEEN TASK WITHOUT WASHING HANDS PRIOR TO PLACING ON MORE GLOVES. OBSERVED NO HANDWASHING DURING INSPECTION. INSTRUCTED ON PROPER HAANDWASHING. SERIOUS VIOLATION 7-38-010(A).
6
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE NOR CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (BEEF, EGGS) ARE BEING PREPARED, HANDLED AND SERVED. INSTRUCTED TO HAVE A CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE AT ALL TIMES FACILITY IS OPEN AND OPERATING. SERIOUS VIOLATION 7-38-012.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE FOLLOWING FOOD CONTACT SURFACES NEED DETAIL CLEANING TO REMOVE EXCESSIVE ACCUMULATED FOOD AND GREASE DEBRIS; INSIDE FRYERS, UNDER FLAT TOP GRILL, GYROS HOT HOLDING UNIT, INSIDE PREP COOLER, AND THE KNIFE RACK. INSTRUCTED TO CLEAN ALL FOOD CONTACT SURFACES AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS WITH ACCUMULATED DIRT DEBRIS BEHIND THE REACH IN COOLER, UNDER THE 3 COMPARTMENT SINK, UNDER HOT HOLDING UNIT TABLE AND UNDER CONDIMENTS DISPLAY. INSTRUCTED TO CLEAN ALL AREAS AND MAINTAIN.
34
82
Jul 14, 2017
Complaint
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED A STYROFOAM CUP USED AS A SCOOP INSIDE A CONTAINER FOR COOKED RICE IN THE WALK-IN COOLER. MANAGEMENT INSTRUCTED TO USE A PROPER SCOOP FOR THE RICE.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE VENTILATION HOOD AND FILTERS ABOVE THE GRILL. CLEAN THE LIGHT SHIELDS ABOVE THE PREP AREAS. CLEAN THE DUST AND GREASE FROM THE WIRE STORAGE RACKS ABOVE THE STOVE AND NEXT TO THE VENTILATION HOOD.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REPLACE THE MISSING CEILING TILES ABOVE THE VENTILATION HOOD AND STOVE.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: LIGHT SHIELD MISSING ABOVE THE 3 COMPARTMENT SINK. MUST PROVIDE.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: VENTILATION FILTERS MISSING FROM THE VENTILATION HOOD ABOVE THE STOVE. MUST PROVIDE VENTILATION FILTERS ABOVE THE STOVE.
38
78
Jun 29, 2017
Reinspection
1 minor violation.
View 1 violation
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE INTERIOR OF THE MICROWAVE.
33
95
Jun 22, 2017
Complaint
5 minor violations.
View 5 violations
Facilities to maintain proper temperature
Inspector notes: FACILITIES DO NOT MAINTAIN PROPER TEMPERATURE. OBSERVED THE WALK-IN COOLER WITH AN AIR TEMPERATURE OF 49F. THE COOLER WAS USED TO STORE POTENTIALLY HAZARDOUS FOODS SUCH AS EGGS AND CHICKEN. MANAGEMENT INSTRUCTED TO REPAIR AND MAINTAIN THE COOLER BELOW 40F. CRITICAL VIOLATION 7-38-005A.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURES INSIDE OF THE WALK-IN COOLER. OBSERVED EGGS AT 44.6F, MILK AT 43.9F, ROAST BEEF AT 45.3F, HAM AT 47.3F, SOUP AT 43.2F, CHICKEN AT 52.5F, ITALIAN SAUSAGE AT 43.9F, CUT TOMATOES AT 50.1F, TURKEY AT 56.5F, COOKED PASTA AT 43.3F, GYRO MEAT AT 50.5F, RANCH DRESSING AT 44.6F, CHEESE AT 46.9F, GYRO SAUCE AT 43.9F, CORNED BEEF AT 44F, HOT DOGS AT 45.7F, HAMBURGERS AT 45.1F. MANAGEMENT VOLUNTARILY DISCARDED APPROXIMATELY 500# OF FOOD WORTH $1500. CRITICAL VIOLATION 7-38-005A.
3
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: DISHWASHING FACILITIES NOT PROPERLY MAINTAINED. OBSERVED WATER FLOWING BETWEEN THE DIVIDERS OF THE SINK COMPARTMENTS. MANAGEMENT INSTRUCTED TO REPAIR BOTH DIVIDERS SO THAT WATER CANNOT FLOW BETWEEN THE COMPARTMENTS. SERIOUS VIOLATION 7-38-030.
24
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE INTERIOR OF THE MICROWAVE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: REMOVE THE CARDBOARD USED TO COVER THE FLOOR IN THE PREP AREA AND WALK-IN COOLER.
34
78
Nov 23, 2016
Reinspection
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS (POTATOES, BEEF) OUT OF THE ORIGINAL PACKAGING AND HELD FOR OVER 24 HOURS WITHOUT PROPER LABELS CONTAINING PRODUCT NAME AND DATE LOCATED IN THE FREEZERS, REFRIGERATORS, AND WALK IN COOLER. INSTRUCTED TO PROPERLY LABEL ALL POTENTIALLY HAZARDOUS FOODS THAT ARE OUT OF THE ORIGINAL CONTAINERS FOR MORE THAN 24 HOURS AND MAINTAIN.
30
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: OBSERVED WASHROOM DOOR THAT LEADS OUT TO THE FOOD PREP AREA NOT SELF CLOSING. INSTRUCTED TO PROVIDE SELF CLOSING DEVICE AND MAINTAIN.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED AN EXPOSED HAND SINK IS NEEDED BY THE FRONT FOOD PREP AREA LOCATED BY THE COOKING EQUIPMENT. INSTRUCTED TO PROVIDE AND MAINTAIN.
38
86
Nov 18, 2016
Reinspection
9 minor violations.
View 9 violations
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED MOP HEADS BEING STORED INSIDE OF MOP BUCKETS. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
41
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED SIDE ENTRANCE DOOR NOT RODENT PROOFED WITH 1/2 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE SIDE ENTRANCE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE NOR CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (BEEF, EGGS) ARE BEING PREPARED, HANDLED AND SERVED. INSTRUCTED TO HAVE A CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE AT ALL TIMES FACILITY IS OPEN AND OPERATING. SERIOUS VIOLATION 7-38-012.
21
* inspection report summary displayed and visible to all customers
Inspector notes: FOUND THE PREVIOUS NON-COMPLIANCE INSPECTION REPORT SUMMARY FROM NOVEMBER 16, 2016 NOT DISPLAYED AND VISIBLE TO ALL CUSTOMERS. INSTRUCTED TO KEEP THE SUMMARY POSTED AND VISIBLE AT ALL TIMES. SERIOUS VIOLATION 7-42-010(B)
28
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS (POTATOES, BEEF) OUT OF THE ORIGINAL PACKAGING AND HELD FOR OVER 24 HOURS WITHOUT PROPER LABELS CONTAINING PRODUCT NAME AND DATE LOCATED IN THE FREEZERS, REFRIGERATORS, AND WALK IN COOLER. INSTRUCTED TO PROPERLY LABEL ALL POTENTIALLY HAZARDOUS FOODS THAT ARE OUT OF THE ORIGINAL CONTAINERS FOR MORE THAN 24 HOURS AND MAINTAIN.
30
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED A MULTI USE UTENSIL BEING STORED INSIDE OF THE SHREDDED POTATOES CONTAINER. INSTRUCTED TO PROPERLY STORE ALL MULTI USE UTENSILS AND MAINTAIN.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS WITH ACCUMULATED DIRT DEBRIS BEHIND THE REACH IN COOLER, UNDER THE 3 COMPARTMENT SINK, UNDER HOT HOLDING UNIT TABLE AND UNDER CONDIMENTS DISPLAY. INSTRUCTED TO CLEAN ALL AREAS AND MAINTAIN.
34
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: OBSERVED WASHROOM DOOR THAT LEADS OUT TO THE FOOD PREP AREA NOT SELF CLOSING. INSTRUCTED TO PROVIDE SELF CLOSING DEVICE AND MAINTAIN.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED AN EXPOSED HAND SINK IS NEEDED BY THE FRONT FOOD PREP AREA LOCATED BY THE COOKING EQUIPMENT. INSTRUCTED TO PROVIDE AND MAINTAIN.
38
64
Nov 16, 2016
Complaint
11 minor violations.
View 11 violations
Hands washed and cleaned, good hygienic practices; no bare hand contact with ready-to-eat foods.
Inspector notes: OBSERVED POOR HYGIENIC PRACTICES BY EMPLOYEE, EMPLOYEE GRAB RAW MEAT AND READY TO EAT TOPPINGS (SLICED TOMATOES) WITHOUT CHANGING DISPOSABLE GLOVES AND WASHING HANDS. INSTRUCTED TO PROHIBIT GRABBING READY TO EAT FOODS AND RAW FOODS WITH THE SAME GLOVES AND TO ALWAYS WASH HANDS IN BETWEEN GLOVE USE. EMPLOYEE CORRECTED DURING INSPECTION BY CHANGING GLOVES WHILE CHANGING TASKS. CRITICAL VIOLATION 7-38-010(A)(B).
6
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: OBSERVED ONLY EXPOSED HAND SINK FOR FACILITY NOT MAINTAINED WITH HEAVY LEAKING UNDER THE SAID HAND SINK. BUCKET WAS BEING USED TO CATCH WATER AND A "DO NOT USE SINK" SIGN ABOVE THE EXPOSED HAND SINK. INSTRUCTED TO MAINTAIN HAND SINKS AND EMPLOYEES ARE TO ALWAYS BE ABLE TO USE THE HAND SINK FOR PROPER HAND WASHING AT ALL TIMES. INSTRUCTED TO REPAIR AND MAINTAIN. CRITICAL VIOLATION 7-38-030.
11
Food protected during storage, preparation, display, service and transportation
Inspector notes: OBSERVED RAW BEEF AND RAW BACON CONTAINERS NEXT TO READY TO EAT SLICED TOMATOES AND CHOPPED LETTUCE CONTAINERS IN THE COLD HOLDING UNIT. INSTRUCTED TO NEVER STORED RAW MEAT NEXT TO READY TO EAT FOODS. EMPLOYEE REMOVED AND ALL MEAT FROM STORAGE IN COLD HOLDING UNIT. SERIOUS VIOLATION 7-38-005(A).
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED SIDE ENTRANCE DOOR NOT RODENT PROOFED WITH 1/2 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE SIDE ENTRANCE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE NOR CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (BEEF, EGGS) ARE BEING PREPARED, HANDLED AND SERVED. INSTRUCTED TO HAVE A CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE AT ALL TIMES FACILITY IS OPEN AND OPERATING. SERIOUS VIOLATION 7-38-012.
21
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS (POTATOES, BEEF) OUT OF THE ORIGINAL PACKAGING AND HELD FOR OVER 24 HOURS WITHOUT PROPER LABELS CONTAINING PRODUCT NAME AND DATE LOCATED IN THE FREEZERS, REFRIGERATORS, AND WALK IN COOLER. INSTRUCTED TO PROPERLY LABEL ALL POTENTIALLY HAZARDOUS FOODS THAT ARE OUT OF THE ORIGINAL CONTAINERS FOR MORE THAN 24 HOURS AND MAINTAIN.
30
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED A MULTI USE UTENSIL BEING STORED INSIDE OF THE SHREDDED POTATOES CONTAINER. INSTRUCTED TO PROPERLY STORE ALL MULTI USE UTENSILS AND MAINTAIN.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS WITH ACCUMULATED DIRT DEBRIS BEHIND THE REACH IN COOLER, UNDER THE 3 COMPARTMENT SINK, UNDER HOT HOLDING UNIT TABLE AND UNDER CONDIMENTS DISPLAY. INSTRUCTED TO CLEAN ALL AREAS AND MAINTAIN.
34
Toilet room doors self closing: dressing rooms with lockers provided: complete separation from living/sleeping quarters
Inspector notes: OBSERVED WASHROOM DOOR THAT LEADS OUT TO THE FOOD PREP AREA NOT SELF CLOSING. INSTRUCTED TO PROVIDE SELF CLOSING DEVICE AND MAINTAIN.
37
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED AN EXPOSED HAND SINK IS NEEDED BY THE FRONT FOOD PREP AREA LOCATED BY THE COOKING EQUIPMENT. INSTRUCTED TO PROVIDE AND MAINTAIN.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED MOP HEADS BEING STORED INSIDE OF MOP BUCKETS. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
41
58
Jan 15, 2016
Reinspection
7 minor violations.
View 7 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED DESSERTS FOR SALE AT THE FRONT CUSTOMER SERVICE COUNTER WITHOUT LABELS CONTAINING BUSINESS NAME, ADDRESS AND INGREDIENTS. INSTRUCTED TO PROVIDE AND MAINTAIN.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE FOLLOWING FOOD CONTACT SURFACES NEED DETAIL CLEANING TO REMOVE EXCESSIVE ACCUMULATED FOOD AND GREASE DEBRIS; INSIDE FRYERS, UNDER FLAT TOP GRILL, GYROS HOT HOLDING UNIT, INSIDE PREP COOLER, AND THE KNIFE RACK. INSTRUCTED TO CLEAN ALL FOOD CONTACT SURFACES AND MAINTAIN. OBSERVED CUTTING BOARDS THRU OUT STAINED WITH DEEP DARK GROOVES. INSTRUCTED TO REPLACE AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS UNDER AND AROUND THE COOKING EQUIPMENT ARE IN NEED OF CLEANING TO REMOVE FOOD AND GREASE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED MISSING FLOOR TILES IN THE WASHROOM AND BY THE MOP SINK. INSTRUCTED TO REPLACE AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED WALLS BEHIND ALL HEAVY COOKING EQUIPMENT ARE IN NEED OF DETAIL CLEANING TO REMOVE ACCUMULATED FOOD AND GREASE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED A LEAK ON THE PIPE UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO REPAIR AND MAINTAIN. OBSERVED SINK STOPPERS NEEDED FOR 3 COMPARTMENT SINK. INSTRUCTED TO PROVIDE AND MAINTAIN.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: OBSERVED THERMOMETERS NEEDED IN ALL PREP COOLER, FREEZERS AND IN THE WALK IN COOLER. OBSERVED METAL STEM THERMOMETER NEEDED FOR COOK ON DUTY. INSTRUCTED TO PROVIDE AND MAINTAIN.
40
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED MOP HEAD BEING STORED IN THE MOP SINK. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
41
70
Jan 8, 2016
Routine
11 minor violations.
View 11 violations
Food protected during storage, preparation, display, service and transportation
Inspector notes: OBSERVED THE INSIDE OF THE ICE MACHINE WITH A BLACK AND PINK SUBSTANCE BY THE ICE MAKER AND ON THE SIDES. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN. SERIOUS VIOLATION 7-38-005(A).
16
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED THE FRONT ENTRACE DOOR NOT RODENT PROOFED WITH 1/2 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO FOOD SERVICE MANAGER ON DUTY NOR VALID CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (EGGS, CHICKEN, BEEF) ARE BEING HANDLED, PREPARED AND SERVED. SERIOUS VIOLATION 7-38-012.
21
Dish machines: provided with accurate thermometers, chemical test kits and suitable gauge cock
Inspector notes: OBSERVED NO CHEMICAL TEST STRIPS ON SITE TO TEST THE ACCURATE STRENGTH OF SANITIZER AT THE 3 COMPARTMENT SINK. INSTRUCTED TO PROVIDE AND MAINTAIN. SERIOUS VIOLATION 7-38-030.
22
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: OBSERVED DESSERTS FOR SALE AT THE FRONT CUSTOMER SERVICE COUNTER WITHOUT LABELS CONTAINING BUSINESS NAME, ADDRESS AND INGREDIENTS. INSTRUCTED TO PROVIDE AND MAINTAIN.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE FOLLOWING FOOD CONTACT SURFACES NEED DETAIL CLEANING TO REMOVE EXCESSIVE ACCUMULATED FOOD AND GREASE DEBRIS; INSIDE FRYERS, UNDER FLAT TOP GRILL, GYROS HOT HOLDING UNIT, INSIDE PREP COOLER, AND THE KNIFE RACK. INSTRUCTED TO CLEAN ALL FOOD CONTACT SURFACES AND MAINTAIN. OBSERVED CUTTING BOARDS THRU OUT STAINED WITH DEEP DARK GROOVES. INSTRUCTED TO REPLACE AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED FLOORS UNDER AND AROUND THE COOKING EQUIPMENT ARE IN NEED OF CLEANING TO REMOVE FOOD AND GREASE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN. OBSERVED MISSING FLOOR TILES IN THE WASHROOM AND BY THE MOP SINK. INSTRUCTED TO REPLACE AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED WALLS BEHIND ALL HEAVY COOKING EQUIPMENT ARE IN NEED OF DETAIL CLEANING TO REMOVE ACCUMULATED FOOD AND GREASE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED A LEAK ON THE PIPE UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO REPAIR AND MAINTAIN. OBSERVED SINK STOPPERS NEEDED FOR 3 COMPARTMENT SINK. INSTRUCTED TO PROVIDE AND MAINTAIN.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: OBSERVED THERMOMETERS NEEDED IN ALL PREP COOLER, FREEZERS AND IN THE WALK IN COOLER. OBSERVED METAL STEM THERMOMETER NEEDED FOR COOK ON DUTY. INSTRUCTED TO PROVIDE AND MAINTAIN.
40
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED MOP HEAD BEING STORED IN THE MOP SINK. INSTRUCTED TO STORE ALL MOP HEADS UPRIGHT AND MAINTAIN.
41
58
Aug 14, 2015
License
8 minor violations.
View 8 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: INVERT ALL SINGLE SERVICE ARTICLES AND UTENSILS TO PROTECT CONTAMINATION.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: PROVIDE ADEQUATE SHELVING FOR STORAGE OF CLEAN MULT-USE EQUIPMENT, UTENSILS, SINGLE SERVICE ARTICLES, DRY GOODS, ETC.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR AND EXTERIOR OF ALL COOLERS, FREEZERS, COOKING EQUIPMENT, PREP TABLES, SLICER, CUTTING BOARDS, HOLDING UNITS, DRAWERS, SHELVES, ETC.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOORS UNDER REACH-IN FREEZER, SODA DISPENSER UNIT, 3-COMPARTMENT SINKS, COOLERS, FREEZERS, PREP TABLES ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE, FRONT COUNTER, AND WALK-IN COOLER AREAS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: SEAL OPENING AROUND PIPE FITTING IN UPPER WALL OF REAR PREP AREA.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: REPLACE MISSING LIGHT SHIELDS ABOVE PRODUCE(LETTUCE AND ONIONS) IN STORAGE AREA NEAR REAR DOOR.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: PROVIDE VENTILATION IN WASHROOM(MECHANICAL OR OPEN WINDOW). PROVIDE ADEQUATE STOPPERS FOR 3-COMPARTMENT SINK.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ELEVATE ALL STOCK OFF FLOOR IN WALK-IN COOLER, PREP AND STORAGE AREAS. REMOVE EXCESS LITTER OUTSIDE NEAR GREASE DUMPSTER. REMOVE ALL UNUSED EQUIPMENT OUTSIDE REAR DOOR.
41
67
Mar 19, 2015
Reinspection
1 minor violation.
View 1 violation
Food handler requirements met
Inspector notes: ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF FOOD HANDLER TRAINING. MUST PROVIDE.
45
95
Mar 11, 2015
Complaint
11 minor violations.
View 11 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED THE SIDE DOOR TO THE FOOD PREP AREA AND SOUTH ENTRANCE DOOR TO THE ESTABLISHMENT NOT RODENT PROOFED. OBSERVED A 1/2" GAP ALONG THE BOTTOM OF THE SIDE DOOR AND A 1" GAP ALONG THE BOTTOM OF THE SOUTH ENTRANCE DOOR. MANAGEMENT INSTRUCTED TO RODENT PROOF ALL OUTER OPENINGS. SERIOUS VIOLATION 7-38-020.
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER PRESENT WHILE POTENTIALLY HAZARDOUS FOODS (CHILI AT 145F) IS BEING PREPARED AND SERVED. ALSO, NO CITY OF CHICAGO FOOD SANITATION CERTIFICATES POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE POTENTIALLY HAZARDOUS FOOD IS BEING PREPARED OR SERVED. SERIOUS VIOLATION 7-38-012.
21
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED A BROKEN STYROFOAM CUP USED AS A SCOOP FOR THE SOUP IN THE WALK-IN COOLER. REPLACE THE CRACKED FOOD STORAGE CONTAINER ABOVE THE SHAKE MIXER.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE GREASE FROM THE VENTILATION HOOD AND FILTERS, INTERIOR OF THE 1 DOOR FREEZER NEXT TO THE 3 COMPARTMENT SINK, FOOD STORAGE CONTAINERS AND WIRE RACK ABOVE THE STOVE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: REPLACE THE BROKEN FLOOR TILES IN THE CUTOMER WAITING AREA INSIDE OF THE SOUTH DOOR.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN THE WINDOWSILL NEXT TO THE STEAM TABLE AND WALL BEHIND THE COOKING EQUIPMENT.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: REPAIR THE WATER LEAK FROM THE COLD WATER HANDLE IN THE WASHROOM. REMOVE THE DUCT TAPE FROM THE FAUCET OF THE 3 COMPARTMENT SINK AND REPAIR AND LEAKS.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: PROVIDE THERMOMETERS INSIDE OF ALL PREP COOLERS.
40
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: ALL FOOD HANDLING EMPLOYEES MUST WEAR A HAIR RESTRAINT.
42
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: ICE SCOOP STORED ON TOP OF THE ICE MACHINE. MANAGEMENT INSTRUCTED TO STORE THE ICE SCOOP IN A CLEAN CONTAINER.
43
Food handler requirements met
Inspector notes: ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF FOOD HANDLER TRAINING. MUST PROVIDE.
45
58
Jun 25, 2014
Reinspection
No violations found.
100
Jun 18, 2014
Routine
6 minor violations.
View 6 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: FRONT AND SIDE EXIT DOOR HAVE ONE INCH GAP FROM BOTTOM TO THERSHOLE. DOORS ARE NOT RODENT PROOF. MUST RODENT PROOF FRONT AND SIDE DOORS. SERIOUS VIOLATION: 7-38-020
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CERTIFIED FOOD MANAGER ON DUTY AT TIME OF INSPECTION AND NO VALID CITY OF CHICAGO FOOD MANAGER CERTICATE POSTED WHEN POTENTIALLY HAZARDOUS FOOD ARE SERVED: BEEF, HAMBURGERS ECT. SERIOUS VIOLATION# 7-38-012
21
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR TILE REAR IS MISSING. MUST REPLACE TILES.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CEILING TILES MISSING , REAR AREA. MUST REPLACE CEILING TILES.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: LIGHT SHIEDS MISSING IN FRONT PREP AREA. MUST REPLACE LIGHT SHIELDS
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: EXPOSE HAND SINK NEED TO SECURELY ATTACH TO WALL AND REPAIR HOT WATER KNOB.
38
74
Dec 23, 2013
Complaint
5 minor violations.
View 5 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY CERTIFIED FOOD MANAGER ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS (I.E. HAMBURGERS,ITALIAN BEEF,HOT DOGS ETC.) ARE BEING PREPARED AND SERVED. SAME MUST BE AVAILABLE. SERIOUS VIOLATION 7-38-012.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: NEED TO CLEAN INTERIOR OR REAR UP RIGHT FREEZER.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT REAR CEILING NEED TO REMOVE AND REPAINT.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: NEED TO CLEAN LIGHT SHIELDS, AND PROVIDE LIGHT SHIELDS FRONT.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NEED TO REPAIR/REPLACE LEAKING NOZZLE AT HAND SINK.
38
78
Oct 25, 2013
Complaint
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: NEED TO CLEAN INTERIOR OR REAR UP RIGHT FREEZER.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: PEELING PAINT REAR CEILING NEED TO REMOVE AND REPAINT.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: NEED TO CLEAN LIGHT SHIELDS, AND PROVIDE LIGHT SHIELDS FRONT.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NEED TO REPAIR/REPLACE LEAKING NOZZLE AT HAND SINK.
38
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: OBSERVED MALE EMPLOYEES WITH BEARDS NEED TO PROVIDE BEARD NETS FOR MALE EMPLOYEES WITH BEARDS.
42
78
Mar 11, 2013
Complaint
5 minor violations.
View 5 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: CITY OF CHICAGO FOOD SERVICE MANAGER IS NOT ON DUTY AT THIS TIME OF INSPECTION WHILE POTENTIALLY HAZARDOUS FOODS ARE BEING PREPARED AND SERVED AS REQUIRED PER CHICAGO MUNICIPAL CODE. RECOMMENDED AN ADDITIONAL CERTIFIED MANAGER.
21
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: SOME COOKED FOOD ITEMS NOT LABELED AND DATED IN COOLERS; LABEL AND DATE COOKED FOOD ITEMS.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR BOTTOMS OF FRYERS TO REMOVE GREASE, EXTERIOR SURFACES OF COOKING EQUIPMENT, AREA UNDERNEATH GRILL TO REMOVE GREASE AND FOOD PARTICLES, VENTS IN HOODED SYSTEM ABOVE COOKING EQUIPMENT TO REMOVE GREASE, ICE DISPENSER CHUTE AT SODA MACHINE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOORS THROUGH OUT UNDER, AROUND AND BEHIND EQUIPMENT IN FRONT AND REAR PREP AREAS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN WALLS AROUND AND BEHIND EQUIPMENT WHERE NEEDED AND MAINTAIN. REPLACE MISSING CEILING TILE ABOVE ICE MACHINE IN REAR. CLEAN CEILING VENT IN SERVING AREA TO REMOVE DUST OBSERVED.
35
78
May 3, 2012
Reinspection
1 minor violation.
View 1 violation
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: The unused milk cooler, dipping well, exhaust hood and hot dog prep cooler interior are dirty, clean the equipment in detail.
33
95
Apr 25, 2012
Complaint
3 minor violations.
View 3 violations
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: The three compartment sink has a leak in the north compartment being caught in a bucket, repair the plumbing so it properly drains.
24
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: The unused milk cooler, dipping well, exhaust hood and hot dog prep cooler interior are dirty, clean the equipment in detail.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors are dirty and full of grease, clean the floor and maintain from corner to corner.
34
86
Nov 30, 2011
Reinspection
No violations found.
100
Nov 23, 2011
Complaint
7 minor violations.
View 7 violations
Hand washing facilities: with soap and sanitary hand drying devices, convenient and accessible to food prep area
Inspector notes: Adequate and convenient hand washing facilities shall be provided for all employees. NO HAND SOAP AT THE EXPOSED HAND SINK OR IN THE TOILET ROOM SO NO EMPLOYEES WERE WASHING HANDS. MANAGER PROVIDED SOAP AT BOTH SINKS . CORRECTED DURING INSPECTION. CRITICAL CITATION GIVEN 7-38-030
12
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. FOUND 30-35 MICE DROPPINGS IN THE BACK STORE ROOM. INSTRUCTED TO CLEAN UP THE AREAS AND CALL YOUR PEST CONTROL TECH TO SERVCE THIS ESTABLISHMENTS.SERIOUS CITATION GIVEN 7-38-020
18
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: The licensee shall inform the public in writing of the Chicago Department of Public Health?s Consumer Advisory relating to consuming raw and undercooked animal products. LABEL THE LARGE CONTAINERS POTATOES, ONIONS ECT.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All utensils shall be thoroughly cleaned and sanitized after each usage. CLEAN THE COOKING EQUIPMENT, HOOD, FILTERS AND FRYERS HAS GREASE BUILDUP.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair CLEAN AND SANITIZE THE FLOOR IN THE STORE ROOM REMOVE MICE DROPPINGS AND CLEAN FLOORS THROUGHOUT PREMISES HAS DUST AND DIRT BUILDUP.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. SEAL ALL THE HOLES IN WALLS IN BACK AREA.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: All rooms in which food or drink is prepared, or in which utensils are washed, shall be lighted so that a minimum of 50-foot candles of light is available on all work surfaces. CLEAN THE LIGHT SHIELDS UNDER THE HOOD HAS GREASE BUILDUP.
36
70
Jun 21, 2011
Complaint
No violations found.
100
Apr 21, 2011
Complaint
4 minor violations.
View 4 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: The licensee shall inform the public in writing of the Chicago Department of Public Health?s Consumer Advisory relating to consuming raw and undercooked animal products. LABEL AND DATE THE FOOD IN THE REACH IN COOLER AND REACH IN FREEZER.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All utensils shall be thoroughly cleaned and sanitized after each usage. THE COOKING EQUIPMENT, FRYER AND CABINET UNDERNEATH, STOVE, HOODS AND FILTERS ABOVE THICK WITH GREASE BUILDUP. INSTRUCTED TO REMOVE THE GREASE CLEAN AND SANITIZE SAME. THE CABINETS UNDER THE SERVING COUNTER,POP MACHINE AND NOZZLES NOT CLEAN. INSTRUCTED TO CLEAN SAME.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. CLEAN THE FLOORS THROUGHOUT PREMISES,UNDER THE HEAVY EQUIPMENT, ALONS THE WALLS AND IN THE CORNERS HAS DUST AND DIRT BUILDUP.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. CLEAN ALL THE WALLS IN THE PREP AREA HAS SPLASHED ON GREASE AND FOOD DEBRISON THEM.
35
82
Nov 18, 2010
License
No violations found.
100
Frequently Asked Questions
When was Hamburger Heaven last inspected?
The most recent health inspection at Hamburger Heaven on file is from Jul 2, 2019. The public record contains 26 inspections in total.
What is the most common violation at Hamburger Heaven?
Across the inspection record, “food and non-food contact equipment utensils clean” has been cited 15 times, more than any other issue at Hamburger Heaven.
Has Hamburger Heaven's inspection record improved over time?
No. Recent inspections at Hamburger Heaven have averaged around six violations per visit, up from roughly four earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Hamburger Heaven means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
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