Convene at 311 West Monroe
Last inspected: Dec 3, 2025
78
Score
Public records show eight inspections at Convene at 311 West Monroe stretching back to 2019. The most recent visit was on Dec 3, 2025. A low risk rating suggests inspectors haven't found much to be concerned about lately.
Performance has remained roughly level over recent inspections, averaging near four violations each time.
Looking across the full record, “city of chicago food service sanitation certificate” is the recurring theme, flagged five times.
By comparison, the average Chicago facility scores 81, putting Convene at 311 West Monroe on the weaker side. Overall, the inspection record reads well.
8
Inspections
0
Critical latest
1
Major latest
3
Minor latest
Inspection History
Dec 3, 2025
Routine
1 major violation. 3 minor violations.
View 4 violations
City of chicago food service sanitation certificate
Inspector notes: FOUND NO CITY OF CHICAGO MANAGER ON PREMISES WHILE HANDLING TCS FOODS.(HANDLES MILK, HAM PASTRIES,ETC.)PRIORITY FOUNDATION.CITATION ISSUED.7-38-012.MUST PROVIDE.
2
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: PERSON IN CHARGE WITH NO SANITATION MANAGER CERTIFICATE.MUST PROVIDE.
1
All food employees have food handler training
Inspector notes: FOODHANDLERS WITH NO FOODHANDLER CERTIFICATE.MUST PROVIDE.
57
Allergen training as required
Inspector notes: SANITATION MANAGER WITH NO ALLERGEN TRAINING.MUST PROVIDE.
58
78
Dec 11, 2024
Routine
1 major violation. 2 minor violations.
View 3 violations
City of chicago food service sanitation certificate
Inspector notes: No certified, food service manager on site while handling and serving TCS foods ( chicken, deli...) instructed to obtain. Priority foundation violation 7-38-012.
2
Person in charge present, demonstrates knowledge, and performs duties
1
Food properly labeled; original container
Inspector notes: Improper food labels on packaged salad for grab and go, Instructed manager to label packaged foods according to health code, ie.
37
82
Oct 16, 2023
Routine
1 major violation. 4 minor violations.
View 5 violations
City of chicago food service sanitation certificate
Inspector notes: NOTED �FACILITY DID NOT PROVIDE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE FOR EMPLOYEES WORKING ON SITE. INFORMED A CERTIFIED MANAGER WITH A CURRENT CITY OF CHICAGO CERTIFICATE MUST BE ON PREMISES AT ALL TIMES AND A VALID MUST REMAIN POSTED ON SITE WHENEVER TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS ARE BEING PREPARED, HANDLED AND/OR SERVED. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
2
Personal cleanliness
Inspector notes: OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
40
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE DRY STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE REACH IN COOLER WHERE LIQUOR BOTTLES ARE STORED IN NEED OF CLEANING IN THE FRONT FOOD PREP AREA. INSTRUCTED TO DETAIL CLEAN.
49
Allergen training as required
Inspector notes: OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.
58
74
Nov 29, 2022
Reinspection
No violations found.
100
Nov 22, 2022
Routine
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: FOUND INTERIOR OF ICE MACHINE FILLED WITH AN EXCESSIVE AMOUNT OF UNKNOWN BLACK MOLD LIKE SUBSTACE. ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MINTAIN. PRIORITY FOUNDATON VIOLATION. 7-38-005.CITATION ISSUED.
16
City of chicago food service sanitation certificate
Inspector notes: FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE POSTED ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (MILK) ARE BEING SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
Food properly labeled; original container
Inspector notes: FOUND SELF SERVICE INDIVIDUALLY PACKAGED FOOD ITEMS MISSING NAME AND PLACE OF BUSINESS. INSTRUCTED MANAGER TO PROVIDE THE COMMON NAME OF THE FOOD, A LIST OF INGREDIENTS AND SUB-INGREDIENTS IN DESCENDING ORDER OF PREDOMINANCE BY WEIGHT, THE NAME AND ADDRESS OF BUSINESS OF THE MANUFACTURER, PACKER, OR DISTRIBUTOR; AND THE NAME OF THE FOOD SOURCE FOR EACH MAJOR FOOD ALLERGEN CONTAINED IN THE FOOD.
37
74
Nov 18, 2020
Routine
1 major violation. 6 minor violations.
View 7 violations
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FACILITY USES HI TEMPERATURE SANITIZING DISH MACHINE AND DOESN'T HAVE PROPER TEMPERATURE MEASURING IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR THAT SHALL BE PROVIDED AND READILY ACCESSIBLE FOR MEASURING THE UTENSIL SURFACE TEMPERATURE PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
48
Insects, rodents, & animals not present
Inspector notes: OBSERVED A 1/4" GAP AT THE BOTTOM OF THE FRONT ENTRANCE DOOR. MUST PROVIDE A TIGHT FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS.
38
In-use utensils: properly stored
Inspector notes: OBSERVED THE ICE SCOOPER LAYING ON THE COUNTER WITH THE FOOD CONTACT SURFACE EXPOSED, LOCATED ON FLOOR 3. INSTRUCTED ON HOW TO PROPERLY STORE ICE SCOOP BETWEEN USES.
43
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE TWO DOOR COOLER IN NEED OF CLEANING, LOCATED ON THE FIRST FLOOR.INSTRUCTED TO CLEAN AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A BROKEN CEILING TILE IN THE RIGHT UNISEX TOLIET ROOM. INSTRUCTED TO REPLACE/REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CLUTTER AND ITEMS NOT AT LEAST 6 INCHES OFF THE FLOOR IN THE DRY STORAGE AREA ON FLOOR ONE BEHIND THE COFFEE STATION. INSTRUCTED TO ORGANIZE AND MAINTAIN THE DRY STORAGE AREA.
55
Allergen training as required
Inspector notes: OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED TO HAVE ALL CERTIFIED FOOD MANAGERS OBTAIN THIS CERTIFICATE.
58
67
Sep 6, 2019
Reinspection
2 major violations. 1 minor violation.
View 3 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 OBSERVED NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY IN PLACE AND KIT (GLOVES, FACE MASKS, DISPOSABLE MOPS, SANITIZER) ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED
5
All food employees have food handler training
Inspector notes: 2-102.13 OBSERVED FACILITY NOT MEETING FOOD HANDLER REQUIREMENTS; NO FOOD HANDLER TRAINING CERTIFICATES ON SITE FOR FOOD HANDLERS EMPLOYEES IN FACILITY. MUST OBTAIN AND MAINTAIN FOOD HANDLER TRAINING CERTIFICATES ON SITE FOR ALL FOOD HANDLER EMPLOYEES.
57
78
Aug 27, 2019
License
2 critical violations. 11 major violations. 9 minor violations.
View 22 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: 4-501.114 (A, B, C, D, E, F: 1 & 2) OBSERVED LOW TEMPERATURE WARE WASHING MACHINES LOCATED ON THE 2ND FLOOR WARE WASHING AREA NOT PROPERLY SANITIZING.THE SANITIZING RESIDUAL CONCENTRATION AT 0PPM AT TIME OF INSPECTION. INSTRUCTED PERSON IN CHARGE TO REPAIR TO MEET SANITIZING REQUIREMENTS OF 50-100PPM. TAG REMAINS ON MACHINE. PRIORITY VIOLATION. NO CITATION ISSUED 7-38-025.
16
Food-contact surfaces: cleaned & sanitized
Inspector notes: 4-501.111 OBSERVED FACILITY NOT MEETING SANITIZING REQUIREMENTS FOR HIGH TEMPERATURE WARE WASHING MACHINE IN REAR WARE WASHING AREA, HOT WATER SANITIZING AT 120 DEGREES. INFORMED PERSON IN CHARGE FACILITY MUST MEET AND MAINTAIN WARE WASHING REQUIREMENTS. TAG UNIT PRIORITY 7-38-005 NO CITATION ISSUED.
16
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED FACILITY WITH OUT HAND DRYING PROVISION AT HAND SINK IN 1ST, 2ND FLOOR PREP/WARE WASHING AREA OF MARKET. MUST OBTAIN AND MAINTAIN HAND HAND DRYING AT HAND SINK IN FACILITY AT ALL TIME. PRIORITY FOUNDATION VIOLATION 7-38-030 (C) NO CITATION ISSUED
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED FACILITY WITHOUT HAND SOAP AT HAND SINK THROUGH OUT FACILITY REST ROOM AND PREP AREAS. MUST OBTAIN AND MAINTAIN HAND SOAP/ CLEANSER AT HAND SINKS AT ALL TIME. PRIORITY FOUNDATION VIOLATION 7-38-030(C). NO CITATION ISSUED.
10
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED FACILITY EQUIPMENT NOT MEETING REQUIREMENTS 3RD AND 4TH FLOOR MECHANICAL WARE WASHERS ARE NON COMMERCIAL GRADE USE. FACILITY HAS 4 RESIDENTIAL DISH WASHER INSTALL IN BAR TAP CONSUMPTION AT WORK PLACE AREA. INFORMED PERSON IN CHARGE FACILITY MUST MEET AND MAINTAIN REQUIREMENTS FOR CLEANING AND SANITIZING OF WARES. PRIORITY FOUNDATION VIOLATION 7-38-025 NO CITATION ISSUED.
16
Insects, rodents, & animals not present
Inspector notes: OBSERVED FACILITY NOT MEETING PEST CONTROL REQUIREMENTS; FACILITY WITH OUT PEST CONTROL LOG BOOK AND REQUIRED DOCUMENTS/INFORMATION. INFORMED PERSON IN CHARGE PEST CONTROL LOG BOOK MUST BE OBTAIN AND AVAILABLE FOR MAINTAIN PRIORITY FOUNDATION VIOLATION 7-38-020(C) NO CITATION ISSUED.
38
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED HIGH TEMPERATURE WARE WASHING MACHINE ON 2ND & 3RD FLOOR NOT MEET WASH SOLUTION TEMPERATURE REQUIREMENTS OF 150 DEGREES F, WASH SOLUTION AT 107-120 DEGREES F. INFORMED PERSON IN CHARGE WASH SOLUTION REQUIREMENTS MUST BE MEET AND MAINTAINED. PRIORITY FOUNDATION VIOLATION 7-38-025 NO CITATION ISSUED .
48
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED FACILITY WITHOUT CHEMICAL TEST KIT FOR MEASURING CHEMICAL RESIDUAL OF CHEMICAL SANITIZERS UTILIZED IN FACILITY. INFORMED PERSON IN CHARGE FACILITY MUST OBTAIN AND MAINTAIN CHEMICAL TEST KITS FOR ALL CHEMICAL SANITIZER UTILIZED IN FACILITY. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
48
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED FACILITY RESTROOM/ TOILET ROOMS NOT STOCKED WITH TOILET TISSUE OR TISSUE NOT AVAILABLE. FACILITY MUST SUPPLY AND STOCK RESTROOM WITH TISSUE PAPER AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED.
53
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED FACILITY WITHOUT REFUSE CONTRACT FOR REMOVAL OR DOCUMENTATION IN LEASE STATING LANDLORD IS THE RESPONSIBLE PARTY FOR REMOVAL OF REFUSE FOR FACILITY. MUST OBTAIN AND MAINTAIN REFUSE SERVICE REMOVAL FOR FACILITY. PRIORITY FOUNDATION VIOLATION 7-38-020(B) NO CITATION ISSUED.
54
City of chicago food service sanitation certificate
Inspector notes: 2-101.11 OBSERVED FACILITY WITHOUT VALID ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE OR POSTED. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TEMPERATURE CONTROL FOR SAFETY(TCS) FOOD PREP, COOKING, SERVING AND DURING OPERATING HOURS. PRIORITY FOUNDATION VIOLATION 7-38-012. NO CITATION ISSUED.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2-501.11 OBSERVED NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY IN PLACE AND KIT (GLOVES, FACE MASKS, DISPOSABLE MOPS, SANITIZER) ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-38-005.NO CITATION ISSUED
5
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED FACILITY RESTROOM SINKS AND OTHER PLUMBING FIXTURE WITH ACCUMULATION OF DUST, DEBRIS AND OTHER MATERIALS STORED ON AND IN SINKS. MUST DETAIL CLEAN AND MAINTAIN.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FACILITY COUNTERS, SINKS,FLOOR , WALLS AND UNDER EQUIPMENT ON 1ST - 4TH FLOOR PREP AREAS WITH ACCUMULATION OF DUST, DEBRIS AND ORGANIC MATTER. MUST DETAIL CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOOR ON 1ST FLOORS IN ENTIRE CAFE AREA BARE CEMENT (POROUS) NOT SEALED. MUST REPAIR FOR SMOOTH NON POROUS EASILY CLEANABLE.
55
All food employees have food handler training
Inspector notes: 2-102.13 OBSERVED FACILITY NOT MEETING FOOD HANDLER REQUIREMENTS; NO FOOD HANDLER TRAINING CERTIFICATES ON SITE FOR FOOD HANDLERS EMPLOYEES IN FACILITY. MUST OBTAIN AND MAINTAIN FOOD HANDLER TRAINING CERTIFICATES ON SITE FOR ALL FOOD HANDLER EMPLOYEES.
57
Allergen training as required
Inspector notes: 2-102.13 OBSERVED FACILITY FOOD SERVICE SANITATION MANAGERS WITHOUT REQUIRED ALLERGEN TRAINING CERTIFICATION. MUST OBTAIN AND MAINTAIN.
58
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: 2-102.14 OBSERVED LICENSEE HOLDER DESIGNATED PERSON IN CHARGE DOES NOT HAVE A ORIGINAL CITY OF CHICAGO CERTIFIED FOOD SAFETY MANAGER CERTIFICATE.DESIGNATED PERSON IN CHARGE DOES NOT HAVE PROOF OF ENROLLMENT INCLUDING OR ORIGINAL CITY OF CHICAGO FOOD SAFETY MANAGER CERTIFICATE ON SITE OR FOR REVIEW. EDUCATED PERSON IN CHARGE OF PROPER FOOD HANDLING DUTIES AND RESPONSIBILITIES.
1
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED FACILITY HAND SINKS IN DISREPAIR IN RESTROOMS ON 1ST, 2ND 4TH FLOORS; HAND SINK FAUCET WATER NOT ACTIVATED (DOES NOT FLOW) WHEN ACTIVATED BY SENSOR. MUST REPAIR AND MAINTAIN FAUCET WATER FLOW AT HAND SINKS.
10
Thermometers provided & accurate
Inspector notes: OBSERVED FACILITY WITHOUT THERMOMETERS FOR AMBIENT AIR FLOW TEMPERATURES IN REACH IN COOLERS AND WALK IN COOLERS THROUGH OUT FACILITY. MUST OBTAIN AND MAINTAIN.
36
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED FACILITY WITHOUT COMPLETED UTILITY SINK, NO HOT OR COLD RUNNING WATER AT ONLY BASIN IN DRY STORAGE CLOSET ON 1ST FLOOR CAFE AREA. FACILITY MUST REPAIR OBTAIN HOT AND COLD WATER UNDER CITY PRESSURE AND MAINTAIN.
51
16
Frequently Asked Questions
When was Convene at 311 West Monroe last inspected?
The most recent health inspection at Convene at 311 West Monroe on file is from Dec 3, 2025. The public record contains eight inspections in total.
What is the most common violation at Convene at 311 West Monroe?
Across the inspection record, “city of chicago food service sanitation certificate” has been cited five times, more than any other issue at Convene at 311 West Monroe.
Has Convene at 311 West Monroe's inspection record improved over time?
Results have been roughly steady. Inspections at Convene at 311 West Monroe have averaged around four violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Convene at 311 West Monroe means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Convene at 311 West Monroe inspected?
Based on the inspection history on file, Convene at 311 West Monroe is inspected roughly once per year on average.
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