Cold Stone Creamery # 20658
Last inspected: Oct 2, 2025
82
Score
Cold Stone Creamery # 20658 has been inspected 11 times since 2010. The most recent report on file is from Oct 2, 2025. Diners can read the low risk label as a sign that recent inspections have gone well.
The trend has been favorable: violation counts have eased from around seven violations to closer to five violations per visit over the last few inspections.
Across the inspection history, “physical facilities installed, maintained & clean” is the issue that surfaces most often, recorded eight times.
That falls roughly in the middle of the pack for Chicago restaurants. Overall, the inspection record reads well.
11
Inspections
0
Critical latest
1
Major latest
2
Minor latest
Inspection History
Oct 2, 2025
Reinspection
1 major violation. 2 minor violations.
View 3 violations
Previous priority foundation violation corrected
Inspector notes: 8-404.13(B)(3) PREVIOUS PRIORITY FOUNDATION VIOLATION FROM REPORT #2624456 ON 9/25/25 NOT CORRECTED: 38 - OBSERVED APPROX. 50 LIVE SMALL FLYING INSECTS ON THE WALLS AND CEILING OF BOTH FOOD PREP AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY VIOLATION 7-42-090. CITATION ISSUED.
59
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: 6-202.14 OBSERVED NO SELF-CLOSING DOOR DEVICE ON THE WASHROOM DOOR. MANAGEMENT INSTRUCTED TO INSTALL.
53
Physical facilities installed, maintained & clean
Inspector notes: 6-501.11 REPLACE THE MISSING CEILING TILES ABOVE THE REAR PREP AREA.
55
82
Sep 25, 2025
Routine
3 major violations. 4 minor violations.
View 7 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROX. 50 LIVE SMALL FLYING INSECTS ON THE WALLS AND CEILING OF BOTH FOOD PREP AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
38
Summary report displayed and visible to the public
Inspector notes: OBSERVED NO INSPECTION REPORT SUMMARY POSTED IN THE PUBLIC VIEW. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN THE PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.
61
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Plumbing installed; proper backflow devices
Inspector notes: REPAIR THE LEAK FROM THE HVAC UNIT LOCATED ABOVE THE CEILING.
51
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO SELF-CLOSING DOOR DEVICE ON THE WASHROOM DOOR. MANAGEMENT INSTRUCTED TO INSTALL.
53
Physical facilities installed, maintained & clean
Inspector notes: REPLACE THE MISSING CEILING TILES ABOVE THE REAR PREP AREA.
55
All food employees have food handler training
Inspector notes: OBSERVED THE FOOD HANDLING EMPLOYEE WITHOUT A FOOD HANDLER TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL FOOD HANDLING EMPLOYEES MUST SHOW PROOF OF FOOD HANDLER TRAINING.
57
61
May 6, 2021
Routine
1 major violation. 4 minor violations.
View 5 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO MAINTAIN POLICY WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010.
3
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED SPLASH GUARD ATTACHED TO REAR PREP HANDSINK LOOSE AND IN DISREPAIR. INSTRUCTED TO REPAIR.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED LOOSE DEBRIS AND DUST BUILDUP ON THE FLOORS OF THE PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
55
Contamination prevented during food preparation, storage & display
39
Non-food/food contact surfaces clean
Inspector notes: NOTED ICE BUILDUP IN THE DISPLAY REACH IN FREEZER IN THE FRONT PREP AREA. INSTRUCTED TO CORRECT.
49
74
Aug 16, 2019
Routine
1 major violation. 7 minor violations.
View 8 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO WRITTEN VOMIT AND DIARRHEAL PROCEDURE POSTED ON SITE OR NECESSARY ITEMS OUTLINED IN THE POLICY AVAILABLE ON SITE FOR REVIEW. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION.7-38-005. CITATION ISSUED.
5
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FILLED FOOD CONTAINERS WITH ICECREAM , ADDITIVES, FRUIT ETC, STORED ON THE FLOORS OF THE WALK IN FREEZER. MUST PROVIDE PROPER RAISED SHELVING 6 INCHES OFF OF FLOOR AND MAINTAIN.
39
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED NO SPLASH GUARD IN THE FRONT WAFFLE PREP AREA DIRECTLY NEXT TO EXPOSED HAND SINK .INSTRUCTED TO INSTALL A SPLASH GUARD TO PREVENT MISCELLANEOUS SOURCES OF CONTAMINATION.
39
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED EMPLOYEE USE GARBAGE CAN OUTSIDE OF RESTROOM IN REAR FACILITY. EMPLOYEE RESTROOM IN NEED OF A CLOSED LID GARBAGE CAN. MUST PROVIDE.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING CEILING TILES IN REAR PREP ABOVE PREP. INSTRUCTED TO REPLACE AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED BROKEN WALL BASE NEAR WAFFLE STATION AND IN DINING ROOM ALONG DISPLAY CASE.INSTRUCTED TO REPLACE
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED EXCESSIVE ACCUMULATED DUST AND DIRT ON VENTILATION FAN AND CEILING TILES DIRECTLY ABOVE PREP AREA. MUST CLEAN AND MAINTAIN.
56
Summary report displayed and visible to the public
Inspector notes: NO COMPLIANCE SUMMARY POSTED ON SITE FOR PUBLIC REVIEW DURING THIS TIME. INSTRUCTED TO MAINTAIN.
61
64
Aug 28, 2018
Routine
1 critical violation. 2 major violations. 6 minor violations.
View 9 violations
City of chicago food service sanitation certificate
Inspector notes: 2.102.12 NO CITY OF CHICAGO CERTIFIED MANAGER ON-SITE DURING THE INSPECTION, OR CERTIFICATE POSTED, WHILE TSC FOODS; MILK & DAIRY ARE BEING PREPARED OR SERVED. INSTRUCTED TO HAVE A CERTIFIED MANAGER ON-SITE AT ALL TIMES. PRIORITY VIOLATION 7-38-012, CITATION ISSUED.
2
Procedures for responding to vomiting and diarrheal events
Inspector notes: 2.501.11 NO CLEAN-UP KIT AVAILABLE ON-SITE DURING THE INSPECTION FOR REVIEW. INSTRUCTED TO PROVIDE KIT & PROCEDURES FOR EMPLOYEES TO FOLLOW WHEN RESPONDING TO DIARRHEAL OR VOMITUS EVENTS THAT INVOLVE THE DISCHARGE OF FECAL OR VOMITUS MATTER ON TO SURFACES IN FOOD ESTABLISHMENTS. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED
5
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2.102.14(A)(A) NO EMPLOYEE HEALTH POLICY AVAILABLE ON-SITE DURING THE INSPECTION FOR REVIEW. INSTRUCTED TO PROVIDE HE FORM 1B OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-012(A) NO CITATION ISSUED
3
Food-contact surfaces: cleaned & sanitized
Inspector notes: 4.602.12 MUST DETAIL CLEAN FOOD DEBRIS FROM WAFFLE IRONS IN FRONT PREP AREA. INSTRUCTED TO MAINTAIN.
16
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: 4.903.11(B)(2) MUST INVERT MILTI-USE UTENSILS STORED UNDER THE FRONT SERVICE COUNTER TO PREVENT CONTAMINATION. INSTRUCTED TO MAINTAIN.
44
Non-food/food contact surfaces clean
Inspector notes: 4.602.13 MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM LOWER SHELVES ON PREP TABLES THROUGHOUT PREP AREA. INSTRUCTED TO MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: 6.201.11 MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOORS UNDER HEAVY EQUIPMENT THROUGHOUT FRONT & REAR PREP AREAS, WALK-IN COOLER AND WALK-IN FREEZER. INSTRUCTED TO MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: 6.201.17 MUST CLEAN DUST ACCUMULATION FROM WALLS, CEILING VENTS, AND WALL VENTS THROUGHOUT PREMISES. INSTRUCTED TO MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6.303.11 MUST REPLACE BURNED OUT LIGHT IN REAR PREP AREA, INSTRUCTED TO MAINTAIN.
56
52
Jul 19, 2016
Routine
4 minor violations.
View 4 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFIED MANAGER ON DUTY WHILE HANDLING POTENTIALLY HAZAROUDS FOODS (MILK, SHAKES, ICE CREAM, ETC). INSTD TO HAVE ON DUTY AT ALL TIMES. CITATION ISSUED 7-38-012A SERIOUS.
21
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: EXCESSIVE ICE ACCUMULATION ON FAN COVER IN WALK-IN FREEZE. INSD TO REPAIR AND MAINTAIN SAME.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: WALL COVING ABOVE FRONT EXPOSED HANDSINK IN POOR REPAIR, WORN, UNEVEN SURFACE. INSTD TO REPAIR SAME SO AS TO BE SMOOTH, EVEN, EASILY CLEANABLE. WALL UNDERNEATH 3-COMPARTMENT SINK NOT CLEAN, DEBRIS. INSTD TO CLEAN AND MAINTAIN SAME. MISSING CEILING TILE IN REAR IN FRONT OF WALK-IN COOLER. REPLACE SAME.
35
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: MISSING THERMOMTER IN SMALL COOLER AT FRONT PREP LINE. INSTD TO REPLACE SAME.
40
82
Oct 21, 2015
Routine
7 minor violations.
View 7 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO FOOD MANAGER ON SITE WHILE POTENTIALLY HAZARDOUS FOODS (ICE CREAM, CUT FRUITS) ARE BEING PREPARED, HANDLED AND SERVED. INSTRUCTED TO HAVE A CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE AT ALL TIMES. SERIOUS VIOLATION 7-38-012.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED CUTTING BOARD IN POOR REPAIR, STAINED WITH DEEP GROOVES. INSTRUCTED TO REPLACE AND MAINTAIN. OBSERVED SHELVES IN THE FRONT FOOD PREP AREA IN NEED OF CLEANING TO REMOVE DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FOLLOWING NEED CLEANING TO REMOVE FOOD/DIRT DEBRIS; FLOORS OF THE WALK IN FREEZER AND WALK IN COOLER LOCATED IN THE REAR FOOD PREP AREA, AND THE FLOORS BY THE SHELVES OF THE FRONT FOOD PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED ACCUMULATED DUST ON THE VENTS LOCATED IN THE REAR PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED BURNT OUT LIGHTBULB IN THE WALK IN FREEZER AND REAR PREP AREA. INSTRUCTED TO REPLACE LIGHTBULBS AND MAINTAIN.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED A MAJOR LEAK UNDER THE EXPOSED HAND SINK LOCATED IN THE REAR FOOD PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
38
Food handler requirements met
Inspector notes: OBSERVED FOOD HANDLERS REQUIREMENT NOT MET. INSTRUCTED TO MEET REQUIREMENT AND MAINTAIN.
45
70
Jun 20, 2014
License
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR BROKEN CABINET DOOR IN FRONT PREP AREA.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN OR REPLACE STAINED CEILING TILES IN THE REAR PREP AREA.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR/INSTALL VENTILATION IN THE EMPLOYEE WASHROOM.
38
86
Nov 22, 2013
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOOR IN WALK-IN FREEZER UNDER SHELVES.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: REMOVE DUST FROM FAN COVER IN WALK-IN COOLER. ALSO SOME DUST ON CEILING VENTS IN KITCHEN.
35
90
Oct 15, 2012
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN ALL FLOOR DRAINS THROUGHOUT PRREMISES. MUST REGROUT FLOOR IN FRONT OF THE ICE CREAM COLD HOLDING UNIT.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST SEAL WALL AT COUVING AT THE BOTTOM OF BOTH ICE CREAM HOLDING UNITS SO AS TO BE SMOOTH AND EASILY CLEANABLE.
35
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: MUST PROVIDE THERMOMETER AT REACH IN 2DR COOLER AT FRONT CUSTOMER AREA.
40
86
Oct 6, 2010
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. Clean up water damaged cabinet below the front hand sink.
32
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Repair the minor leak under the front exposed hand sink.
38
90
Frequently Asked Questions
When was Cold Stone Creamery # 20658 last inspected?
The most recent health inspection at Cold Stone Creamery # 20658 on file is from Oct 2, 2025. The public record contains 11 inspections in total.
What is the most common violation at Cold Stone Creamery # 20658?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited eight times, more than any other issue at Cold Stone Creamery # 20658.
Has Cold Stone Creamery # 20658's inspection record improved over time?
Yes. Recent inspections at Cold Stone Creamery # 20658 have averaged around five violations per visit, down from roughly seven earlier in the record.
What does a low risk rating mean?
A low risk rating at Cold Stone Creamery # 20658 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Cold Stone Creamery # 20658 inspected?
Based on the inspection history on file, Cold Stone Creamery # 20658 is inspected about once every two years on average.
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