Arbys

500 W Madison St, Chicago, IL 60661
American
Last inspected: Feb 9, 2022
86
Score
Low Risk

Public records show 20 inspections at Arbys stretching back to 2010. The most recent visit was on Feb 9, 2022. Low risk indicates the latest report didn't flag anything that would worry the average customer. The file hasn't been updated since Feb 9, 2022, so take the current picture with that in mind.

The picture has improved over the last few visits: recent inspections have averaged around one violation, down from roughly five violations earlier in the record.

Looking across the full record, “food and non-food contact surfaces properly designed” is the recurring theme, flagged six times.

Restaurants in Chicago average 81, so Arbys is doing better than most peers. The file should reassure diners considering a visit.

20
Inspections
0
Critical latest
1
Major latest
1
Minor latest
Inspection History
Feb 9, 2022
Routine
1 major violation. 1 minor violation.
View 2 violations
City of chicago food service sanitation certificate
Inspector notes: FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (BEEF) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
All food employees have food handler training
Inspector notes: FOUND ONE EMPLOYEE WITHOUT PROOF OF FOOD HANDLER TRAINING. INSTRUCTED MANAGER TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.
57
86
Jun 14, 2021
Routine
2 minor violations.
View 2 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED NO WASTE RECEPTACLE AT REAR HANDWASHING SINK WHERE DISPOSABLE PAPER TOWELS ARE PROVIDED. INSTRUCTED TO PROVIDE AT WASTE RECEPTACLE FOR PROPER DISPOSAL.
54
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED GREASE BUILDUP DROPLETS ON METAL PANEL OF VENTILATION HOOD ABOVE FRYER STATION. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES TO PREVENT GREASE FROM DRIPPING ONTO FOOD AND/OR EQUIPMENT.
56
90
Jan 30, 2020
Routine
No violations found.
100
Feb 27, 2019
Routine
3 major violations. 2 minor violations.
View 5 violations
City of chicago food service sanitation certificate
Inspector notes: NO CERTIFIED MANAGER ONSITE WHEN INSPECTOR ARRIVED FOR INSPECTION, WHILE TCS FOODS; (DELI MEATS, ROAST BEEF), ARE BEING PREPARED OR SERVED. INSTRUCTED TO HAVE A CERTIFIED MANAGER ONSITE AT ALL TIMES WHEN TCS FOODS ORE BEING PREPARED OR SERVED. PRIORITY FOUNDATION 7-38-012 CITATION ISSUED.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE . INSTRUCTED TO PROVIDE THE CITY'S HEALTH FORM OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-010 NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO CLEAN UP PROCEDURES ON SITE FOR VOMITING AND DIARRHEA EVENTS. INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.
5
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN FLOORS (UNDER HEAVY EQUIPMENT) THROUGHOUT PREMISES. INSTRUCTED TO MAINTAIN.
55
Allergen training as required
Inspector notes: ALLERGEN TRAINING IS REQUIRED FOR EMPLOYEES THAT HAVE A CITY OF CHICAGO FOOD SANITATION LICENSE. INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATE ONSITE.
58
67
Feb 20, 2018
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Observed broken leg base on right side of three compartment sink. Instructed the manager to repair and maintain at all times. Observed dark deep grooves and stains on cutting board at back line rear prep area. Instructed manager to resurface or replace. Maintain at all times.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Observed gaps and opening around both outlets boxes on back line wall. Instructed manager to seal area and ensure surface is smooth and easily cleanable. Maintained at all times.
35
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: Observed inventory stored on floor in walk in cooler and walk in freezer. Instructed manager to elevate inventory items at least 6 inches off the while in storage. Maintain at all times.
41
Food handler requirements met
Inspector notes: Observed food handler requirement not meet. Informed manager that all employees must have IDPH food handlers card within 30 days of employment. Instructed manager to provide. Maintain at all times.
45
82
Feb 9, 2018
Routine
6 minor violations.
View 6 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Observed broken leg base on right side of three compartment sink. Instructed the manager to repair and maintain at all times. Observed dark deep grooves and stains on cutting board at back line rear prep area. Instructed manager to resurface or replace. Maintain at all times.
32
Previous minor violation(s) corrected 7-42-090
Inspector notes: Observed previous minor violations from report #2088628, date:9/21/17, not corrected. #32 Observed black, slimy substance on caulking along top edge of 3 compartment sink. Must remove and or replace caulk to make smooth and easily cleanable. Must sanitized. Must maintain same. #34 Observed black, slimy substance on utility sink area (on the floor) in corner of prep area. Must detail clean and sanitize. Maintain same. Instructed manager to correct violation before re inspection date. Serious violation #7-42-090
29
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: Observed gaps and opening around both outlets boxes on back line wall. Instructed manager to seal area and ensure surface is smooth and easily cleanable. Maintained at all times.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Observed burned out light directly above rear exit door. Instructed manager to repair and maintain at all times.
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: Observed inventory stored on floor in walk in cooler and walk in freezer. Instructed manager to elevate inventory items at least 6 inches off the while in storage. Maintain at all times.
41
Food handler requirements met
Inspector notes: Observed food handler requirement not meet. Informed manager that all employees must have IDPH food handlers card within 30 days of employment. Instructed manager to provide. Maintain at all times.
45
74
Sep 21, 2017
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Observed black, slimy substance on caulking along top edge of 3 compartment sink. Must remove and/or re-caulk to make smooth and easily cleanable. Must sanitize. Must maintain same.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Observed black, slimy substance on utility sink area (on the floor) in corner of prep area. Must detail clean and sanitize. Must maintain same.
34
90
Mar 14, 2017
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Found small amount of orange mold-like substance on upper interior of ice machine. Must remove, clean and sanitize. Must maintain same.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Found excessive debris on floor behind ice machine. Must detail clean this area. Must maintain same.
34
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: Observed exterior thermometer on walk in freezer not functioning. Must repair, or place a thermometer inside walk in freezer, in a conspicuous spot. Must maintain same.
40
86
Nov 25, 2016
Routine
3 minor violations.
View 3 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE WHILE POTENTIALLY HAZARDOUS FOODS (BEEF, FRIES CHEESE STICKS) ARE PREPARED AND SERVED. INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE ON SITE, WITH CITY OF CHICAGO CERTIFICATE POSTED, AT ALL TIME WHILE POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED. SERIOUS VIOLATION: 7-38-012
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED ACCUMULATION OF OILY RESIDUE ON THE UNDER SIDE OF THE FRY WARMING TABLE. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
33
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: OBSERVED EMPLOYEE BELONGINGS (PURSES, BAGS) BEING STORED ON THE DRY GOOD STORAGE RACK IN THE REAR PREP AREA. INSTRUCTED TO STORE EMPLOYEE BELONGINGS SEPARATELY FROM FOOD AND FOOD EQUIPMENT.
41
86
Mar 8, 2016
Routine
1 minor violation.
View 1 violation
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: THE HANDLE IS MISSING FROM THE PREP TOP COOLER. REPLACE THE HANDLE.
32
95
Jan 16, 2015
Routine
1 minor violation.
View 1 violation
Food handler requirements met
Inspector notes: MUST PROVIDE IDPH FOOD HANDLER CERTIFICATIONS FOR EMPLOYEES AS REQUIRED.
45
95
Aug 15, 2014
Reinspection
No violations found.
100
Aug 11, 2014
Reinspection
1 minor violation.
View 1 violation
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: DISH WASHING FACILITIES NOT MAINTAINED. NOZZLE ON THREE COMPARTMENT SINK DOES NOT REACH ALL COMPARTMENTS TO FILL SINKS WITH HOT OR COLD WATER. NOZZLE DOES NOT REACH FAR RIGHT COMPARTMENT. MUST REPAIR SO THE NOZZLE IS ABLE TO EXTEND COMPLETELY TO ALL THREE COMPARTMENTS TO DISPENSE WATER PROPERLY.
24
95
Aug 8, 2014
Routine
5 minor violations.
View 5 violations
Facilities to maintain proper temperature
Inspector notes: FACILITIES UNABLE TO MAINTAIN PROPER TEMPERATURE. PREP COOLER FOUND AT 51.9F WITH FOODS SUCH AS CHICKEN SALAD AT 52.5F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 40F OR BELOW AND C.D.P.H. CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. CRITICAL CITATION ISSUED 7-38-005(A).
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: THE FOLLOWING POTENTIALLY HAZARDOUS FOODS FOUND HELD IN THE ABOVE MENTIONED COOLER AT IMPROPER TEMPERATURES. APPROXIMATELY 10LBS CHEESE AT 51F AND 49.1F. 3LBS CHICKEN SALAD AT 51.9F AND 52.5F. 3LBS ROAST BEEF AT 46.5F. ALL FOODS DISCARDED. MANAGER ESTIMATES VALUE TO BE $250.00. CRITICAL CITATION ISSUED 7-38-005(A).
3
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: HAND WASHING FACILITIES FOUND NOT MAINTAINED. NO COLD WATER AT PREP EXPOSED HAND SINK. HOT WATER ONLY. INSTRUCTED TO HAVE HOT AND COLD RUNNING WATER AT ALL TIMES. GIVEN 48 HOURS TO REPAIR. CRITICAL CITATION ISSUED 7-38-030.
11
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: DISH WASHING FACILITIES NOT MAINTAINED. NOZZLE ON THREE COMPARTMENT SINK DOES NOT REACH ALL COMPARTMENTS TO FILL SINKS WITH HOT OR COLD WATER. NOZZLE DOES NOT REACH FAR RIGHT COMPARTMENT. MUST REPAIR SO THE NOZZLE IS ABLE TO EXTEND COMPLETELY TO ALL THREE COMPARTMENTS TO DISPENSE WATER PROPERLY. SERIOUS CITATION ISSUED 7-38-030.
24
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: POOLING WATER FROM MOPPING AROUND CAPPED FLOOR DRAIN INSTRUCTED TO REMOVE AND MAINTAIN DRY FLOORS. ALL STORED ITEMS THROUGHOUT DRY STORAGE ROOM MUST BE ELEVATED FROM THE FLOOR 6" OR ABOVE.
34
78
Jun 10, 2013
Reinspection
No violations found.
100
Jun 7, 2013
Reinspection
No violations found.
100
Jun 6, 2013
Routine
3 minor violations.
View 3 violations
Facilities to maintain proper temperature
Inspector notes: FOUND PREP COOLER AT IMPROPER AMBIENT TEMPERATURE OF 64.1F, WHICH HOLDS POTENTIALLY HAZARDOUS FOODS. THE COOLER WILL BE TAGGED AND CITATION ISSUED FOR #7-38-005(A). WHEN COOLER READS 40F OR BELOW AND MAINTAINS PROPER TEMPERATURE TAG WILL BE REMOVED.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: FOUND POTENTIALLY HAZARDOUS FOODS IN PREP COOLER AT IMPROPER INTERNAL TEMPERATURES, SUCH AS CHICKEN SALAD AT 50.1F, CORNBEEF AT 62.1F AND HAM AT 62.7F. ALL ITEMS WHERE IMMEDIATELY AND VOLUNTARILY DISCARDED AND DENATURED. TOTAL COST $102.00 AND APPR. WEIGHT 9LBS.
3
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPAIR CRACKED CERAMIC WALLBASE COVING BEHIND STORAGE SHELVING.
35
86
Jun 15, 2012
Routine
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPAIR LOOSE GASKET AT THE DOOR OF THE WALK-IN COOLER.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST RECAULK WHERE WALL MEETS THE TOP OF THE 3COPM SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE. MUST ALSO REPAIR CRACKED CERAMIC WALLBASE COUVING AT THE CORNER OF THE WALK-IN FREEZER.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST REPAIR CRACKED LIGHT SHIELD ABOVE SANDWICH PREP AREA.
36
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: ALL FOOD HANDLER'S MUST WEAR HAIR RESTRAINTS AT ALL TIMES.
42
82
Jun 10, 2011
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. THE WALK IN COOLER DRAIN PAN LEAKS INTO A BUCKET, REPAIR THE DRAIN PAN SO THE CONDENSER WATER FLOWS DOWN A SANITARY DRAIN TUBE. THE NORTH SANDWICH PREP COOLER HAS A DIRTY INTERIOR; WASH, RINSE AND SANITIZE ALL OF THE FOOD DISPENSING UTENSILS AND EQUIPMENT UNTIL IT IS CLEAN, SANITARY AND MAINTAINED ON A DAILY BASIS.
33
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: Between uses and during storage ice dispensing utensils and ice receptacles shall be stored in a way that protects them from contamination. THE ICE SCOOP IS STORED ON TOP OF THE ICE MACHINE, STORE IT IN A SANITARY HOLDER OR CONTAINER.
43
90
Jul 19, 2010
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. Interior bottom of fryers & interior panel of ice machine need cleaning.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Broken floor tiles by the door entry threshold & below the handsink must be replaced/fixed.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. Leaky faucet at 3-comp sink must be fixed.
38
86

Frequently Asked Questions

When was Arbys last inspected?

The most recent health inspection at Arbys on file is from Feb 9, 2022. The public record contains 20 inspections in total.

What is the most common violation at Arbys?

Across the inspection record, “food and non-food contact surfaces properly designed” has been cited six times, more than any other issue at Arbys.

Has Arbys' inspection record improved over time?

Yes. Recent inspections at Arbys have averaged around one violation per visit, down from roughly five earlier in the record.

What does a low risk rating mean?

A low risk rating at Arbys means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.