360 Chicago — John Hancock Observatory

875 N Michigan Ave, Chicago, IL 60611
Other
Last inspected: Sep 24, 2024
67
Score
Medium Risk

The health department has logged 11 inspections at 360 Chicago — John Hancock Observatory, the earliest from 2012. 360 Chicago — John Hancock Observatory was last inspected on Sep 24, 2024. A medium risk score generally means inspectors found things to fix, though most weren't urgent.

Recent inspections have turned up more issues than earlier ones, averaging around eight violations lately compared to roughly four violations before.

The most common issue across all inspections has been “food & non-food contact surfaces cleanable”, showing up six times.

360 Chicago — John Hancock Observatory's latest score of 67 falls below the Chicago average of 81. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.

11
Inspections
0
Critical latest
0
Major latest
8
Minor latest
Inspection History
Sep 24, 2024
Reinspection
8 minor violations.
View 8 violations
Thermometers provided & accurate
Inspector notes: OBSERVED NO AMBIENT AIR THERMOMETERS INSIDE THE REACH IN COOLERS AND DISPLAY COOLERS. INSTRUCTED TO PROVIDE CONSPICUOUS AND EASILY READABLE THERMOMETERS INSIDE ALL REFRIGERATOR UNITS TO PROPERLY MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT.
36
Food properly labeled; original container
Inspector notes: OBSERVED FOOD STORAGE CONTAINERS (SUGAR) WITHOUT LABELS CONTAINING THE COMMON NAME OF FOODS. INSTRUCTED TO PROVIDE.
37
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD STORED ON THE FLOOR IN DRY STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES AND PLASTIC PALLETS BEING USED AS SHELVING THROUGHOUT REAR STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: NOTED TWO FUSION SINKS AT BAR, CHICAGO DEPARTMENT OF HEALTH DOES NOT ACCEPT FUSION SINKS, INSTRCUTED TO REMOVE OR REPLACE WITH SINGLE EXPOSED SINK.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE REACH IN COOLERS AT BAR AND REAR STORAGE IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CEILING TILES AT REAR STORAGE AREA STAINED WITH WATER DAMAGE. INSTRUCTED TO REPAIR AND OR REPLACE THE STAINED CEILING TILES.
55
Physical facilities installed, maintained & clean
Inspector notes: NOTED FLOORS BEHIND BAR STCIKY, AND LOOSE FOOD DEBRIS AND BROKEN CUPS INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
55
67
Sep 17, 2024
Routine
4 major violations. 9 minor violations.
View 13 violations
City of chicago food service sanitation certificate
Inspector notes: NOTED PERSON IN CHARGE WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATE ON SITE WHILE PREPARING AND HANDLING TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS DURING INSPECTION. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY AND MAINTAIN WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010. CITATION ISSUED.
3
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED PANEL INSIDE THE ICE MACHINE THAT TOUCHED ICE FILLED WITH A BLACK AND PINK MOLD-LIKE SUBSTANCE. INSTRUCTED MANAGER TO WASH, CLEAN, SANITIZE AND MAINTAIN. ICE IS USED FOR HUMAN CONSUMPTION. PRIORITY FOUNDATION VIOLATION. 7-38-005.CITATION ISSUED.
16
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO IRREVERSIBLE TEST STRIPS/TESTING DEVICE ON SITE TO ADEQUATE TO ENSURE THE UTENSIL SURFACE TEMPERATURE (160F) AFTER THE FINAL RINSE FOR HIGH TEMP DISH MACHINE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED
48
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES AND PLASTIC PALLETS BEING USED AS SHELVING THROUGHOUT REAR STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CARDBOARD USED AS LINER ON REACH IN COOLER IN REAR STORAGE AREA. INSTRUCTED TO REMOVE.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: NOTED TWO FUSION SINKS AT BAR, CHICAGO DEPARTMENT OF HEALTH DOES NOT ACCEPT FUSION SINKS, INSTRCUTED TO REMOVE OR REPLACE WITH SINGLE EXPOSED SINK.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE INTERIOR OF THE REACH IN COOLERS AT BAR AND REAR STORAGE IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
49
Physical facilities installed, maintained & clean
Inspector notes: NOTED FLOORS BEHIND BAR STCIKY, AND LOOSE FOOD DEBRIS AND BROKEN CUPS INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CEILING TILES AT REAR STORAGE AREA STAINED WITH WATER DAMAGE. INSTRUCTED TO REPAIR AND OR REPLACE THE STAINED CEILING TILES.
55
Thermometers provided & accurate
Inspector notes: OBSERVED NO AMBIENT AIR THERMOMETERS INSIDE THE REACH IN COOLERS AND DISPLAY COOLERS. INSTRUCTED TO PROVIDE CONSPICUOUS AND EASILY READABLE THERMOMETERS INSIDE ALL REFRIGERATOR UNITS TO PROPERLY MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT.
36
Food properly labeled; original container
Inspector notes: OBSERVED FOOD STORAGE CONTAINERS (SUGAR) WITHOUT LABELS CONTAINING THE COMMON NAME OF FOODS. INSTRUCTED TO PROVIDE.
37
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD STORED ON THE FLOOR IN DRY STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
39
43
Nov 8, 2022
Routine
1 major violation. 1 minor violation.
View 2 violations
City of chicago food service sanitation certificate
Inspector notes: No certified food service manager on site, no certificate posted while handling and serving TCS foods ( milk ) at coffee station. instructed to obtain. Priority foundation violation 7-38-012
2
Person in charge present, demonstrates knowledge, and performs duties
1
86
Dec 15, 2021
Routine
4 major violations. 2 minor violations.
View 6 violations
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO VALID CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE POSTED ON SITE. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE MUST BE POSTED AT ALL TIMES - AND A XCITY OF CHICAGO FOOD MANAGER MUST BE PRESENT WHEN TCS FOODS SUCH AS GELATO AND ESPRESSO DRINKS MADE WITH STEAMED MILK ARE PREPARED AND SERVED. PRIORITY FOUNDATION 7-38-012. CITATION ISSUED.
2
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE AN EMPLOYEE HEALTH POLICY THAT INCLUDES A SIGNED ACKNOWLEDGEMENT FROM EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO VOMIT/DIARRHEA CLEANUP KIT OR WRITTEN PROCEDURES. INSTRUCTED MANAGEMENT TO PROVIDE. PRIORITY FOUNDATION 7-38-005.
5
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: FOUND NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR THE HOT WATER SANITIZING DISH MACHINE. INSTRUCTED MANAGEMENT TO PROVIDE AND HAVE READILY ACCESSIBLE. PRIORITY FOUNDATION 7-38-005.
48
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: FOUND TORN GASKETS ON THE BEER/WINE COOLER IN THE BAR AREA. MUST REPAIR.
47
Plumbing installed; proper backflow devices
Inspector notes: FOUND LOW WATER PRESSURE AT THE LEFT HANDWASHING SINK IN THE MENS RESTROOM. MUST REPAIR.
51
61
Dec 23, 2019
Routine
2 major violations. 1 minor violation.
View 3 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO VERIFIABLE HEALTH POLICY ON SITE AT TIME OF INSPECTION. INSTRUCTED TO MAINTAIN COPIES OF THE HEALTH POLICY SIGNED BY ALL EMPLOYEES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO KIT AND PROCEDURE ON SITE FOR RESPONDING TO VOMIT AND DIARRHEA. INSTRUCTED TO MAINTAIN A WRITTEN PROCEDURE AND KIT WITH ALL NECESSARY SUPPLIES INCLUDING A SANITIZER EFFECTIVE AGAINST NOROVIRUS ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASH SIGNAGE AT HAND WASH SINK IN BAR. INSTRUCTED TO INSTALL AND MAINTAIN.
10
78
Nov 23, 2016
Routine
3 minor violations.
View 3 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER OR CERTIFICATE ONSITE WHILE SERVING POTENTIALLY HAZARDOUS FOODS I.E. TURKEY SANDWICHES, EGGS, PIZZA ETC. MUST HAVE AT LEAST ONE CERTIFIED FOOD MANAGER ONSITE WITH THE CERTIFICATE CONSPICUOUSLY POSTED WHILE OPEN AND SERVING POTENTIALLY HAZARDOUS FOOD. SERIOUS VIOLATION 7-38-012
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INSTRUCTED TO DETAIL CLEAN AND MAINTAIN THE SODA GUN BEHIND THE FRONT COUNTER TO REMOVE DISCOLORATION BUILDUP.
33
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR SURFACE OF THE 2-DOOR REFRIGERATOR IN THE REAR STORAGE TO REMOVE MILK SPLATTER AND FOOD DEBRIS BUILDUP.
33
86
Dec 22, 2015
Routine
1 minor violation.
View 1 violation
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOOR ALONG WALLBASE AND UNDER SHELVING IN DRY STORAGE AREA. REPLACE MISSING FLOOR TILES IN SAME AREA.
34
95
Oct 28, 2014
Reinspection
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR GROUT WORN BETWEEN THE FLOOR TILES IN THE PREP AREA AND BASEBOARDS MISSING IN THE BACK DRY STORAGE ROOM. INSTRUCTED TO MAINTAIN THE GROUT BETWEEN FLOOR TILES AND PROVIDE BASEBOARDS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED THE WALLS OF DRY STORAGE IN THE BACK ROOM WITH CHIPPED PAINT AND THE VENT BEHIND THE MENU IN THE FRONT PREP AREA WITH ACCUMULATED DUST. INSTRUCTED TO REPAIR AND MAINTAIN WALLS AND TO CLEAN VENTS.
35
90
Oct 22, 2014
Routine
3 minor violations.
View 3 violations
Sanitizing rinse for equipment and utensils: clean, proper temperature, concentration, exposure time
Inspector notes: OBSERVED THE HIGH TEMPERATURE DISH MACHINE IN THE PREP AREA NOT IN USE AND NOT REACHING 180.0F. INSTRUCTED TO REPAIR AND MAINTAIN 180.0F SANITIZING TEMPERATURE. EQUIPMENT TAGGED HELD FOR INSPECTION. NO CITATION ISSUED. CRITICAL VIOLATION.
8
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR GROUT WORN BETWEEN THE FLOOR TILES IN THE PREP AREA AND BASEBOARDS MISSING IN THE BACK DRY STORAGE ROOM. INSTRUCTED TO MAINTAIN THE GROUT BETWEEN FLOOR TILES AND PROVIDE BASEBOARDS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED THE WALLS OF DRY STORAGE IN THE BACK ROOM WITH CHIPPED PAINT AND THE VENT BEHIND THE MENU IN THE FRONT PREP AREA WITH ACCUMULATED DUST. INSTRUCTED TO REPAIR AND MAINTAIN WALLS AND TO CLEAN VENTS.
35
86
Aug 9, 2013
Routine
3 minor violations.
View 3 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: FOUND NO CITY OF CHICAGO SANITATION MANAGER ON PREMISES WHILE HANDLING POTENTIALLY HAZARDOUS FOOD. (HANDLES DELI MEAT, MILK, ETC.)ALSO, CURRENT FOODHANDLERS ON SITE WITH NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED.SERIOUS VIOLATION. CITATION ISSUED. 7-38-012
21
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: FOUND CONTAINERS NOT STORED PROPERLY ON SHELVING UNITS AT REAR OF PREMISES. MUST STORE INVERTED.
31
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: FOUND REAR STORAGE AREAS NOT ORGANIZED. MUST CLEAN AND ORGANIZE.
41
86
Jul 26, 2012
License
No violations found.
100

Frequently Asked Questions

When was 360 Chicago — John Hancock Observatory last inspected?

The most recent health inspection at 360 Chicago — John Hancock Observatory on file is from Sep 24, 2024. The public record contains 11 inspections in total.

What is the most common violation at 360 Chicago — John Hancock Observatory?

Across the inspection record, “food & non-food contact surfaces cleanable” has been cited six times, more than any other issue at 360 Chicago — John Hancock Observatory.

Has 360 Chicago — John Hancock Observatory's inspection record improved over time?

No. Recent inspections at 360 Chicago — John Hancock Observatory have averaged around eight violations per visit, up from roughly four earlier in the record.

What does a medium risk rating mean?

A medium risk rating at 360 Chicago — John Hancock Observatory means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is 360 Chicago — John Hancock Observatory inspected?

Based on the inspection history on file, 360 Chicago — John Hancock Observatory is inspected roughly once per year on average.