The Real Deal
Last inspected: Jan 29, 2026
64
Score
Going back to 2022, The Real Deal has 22 inspections in the public record. The most recent visit was on Jan 29, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.
Violation counts have held steady across recent visits, averaging around four violations each.
Across the inspection history, “controlling pests” is the issue that surfaces most often, recorded 10 times.
The city-wide average sits at 88, which The Real Deal's 64 doesn't quite reach. On the whole, the file is mixed but not concerning.
22
Inspections
2
Critical latest
0
Major latest
3
Minor latest
Inspection History
Jan 29, 2026
Routine
2 critical violations. 3 minor violations.
View 5 violations
Packaged and unpackaged food-separation packaging and segregation (p)
Inspector notes: Open carton of raw whole shelled eggs observed being stored above other food products inside of the walk-in cooler. Discontinue and store all eggs appropriately to ensure no crsoo contamination from raw eggs.
590.003/3-302.11-P
Food contact with equipment utensils and linens (p)
Inspector notes: Chill wads observed being stored on the ground of the walk-in freezer. Duiscontinue and store all food equipment in a clean and protected manner.
590.003/3-304.11-P
Nonfood contact surfaces (c)
Inspector notes: What appears to be a syrup like substance observed under the self service coke machine. Clean to remove.
590.004/4-602.13-C
System maintained in good repair (c)
Inspector notes: Pipe under the 3 bay sink is leaking. Address and make any necessary repairs. Pipe in the basement appears to be leaking. Address and make any necessary repairs.
590.005/5-205.15-C
Handwashing signage (c)
Inspector notes: No signage at the hand sink located next to the single bay preparation sink. Provide.
590.006/6-301.14-C
64
Nov 26, 2025
Routine
1 major violation. 1 minor violation.
View 2 violations
Controlling pests (pf)
Inspector notes: Pest control inspects each Wednesday. Please walk around with them and point out what we found. Patch holes in the walla and the ceiling. Please do a deep cleaning of the kitchen and the basement. Along the walls we found droppings. PIC will need to address the repairs needed that are noted in the report. 10-14-25 PIC will need to continue with the cleaning and have pest control inspect more often if that what it will take to get the issue under control. Please send me any reports goind forward.
590.006/6-501.111-PF
Surface characteristics-indoor areas (c)
Inspector notes: PIC will need to patch holes in the walls and ceiling in the basement. 10-14-25 PIC has patched up a lot of holes. Please continue to fill in any holes and gaps in the ceiling and walls. Work with pest control inspector and see what he would like done as well.
590.006/6-101.11-C
86
Oct 28, 2025
Routine
1 major violation. 1 minor violation.
View 2 violations
Controlling pests (pf)
Inspector notes: Pest control inspects each Wednesday. Please walk around with them and point out what we found. Patch holes in the walla and the ceiling. Please do a deep cleaning of the kitchen and the basement. Along the walls we found droppings. PIC will need to address the repairs needed that are noted in the report. 10-14-25 PIC will need to continue with the cleaning and have pest control inspect more often if that what it will take to get the issue under control. Please send me any reports goind forward.
590.006/6-501.111-PF
Surface characteristics-indoor areas (c)
Inspector notes: PIC will need to patch holes in the walls and ceiling in the basement. 10-14-25 PIC has patched up a lot of holes. Please continue to fill in any holes and gaps in the ceiling and walls. Work with pest control inspector and see what he would like done as well.
590.006/6-101.11-C
86
Sep 29, 2025
Routine
2 major violations. 5 minor violations.
View 7 violations
Controlling pests (pf)
Inspector notes: Pest control inspects each Wednesday. Please walk around with them and point out what we found. Patch holes in the walla and the ceiling. Please do a deep cleaning of the kitchen and the basement. Along the walls we found droppings. PIC will need to address the repairs needed that are noted in the report.
590.006/6-501.111-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Hand sink in warewashing blocked with boxes in the sink.
590.005/5-205.11-PF
Nonfood-contact surfaces (c)
Inspector notes: Please clean the exterior of refrigeration and cooking equipment in kitchen and shelves in basement.
590.004/4-202.16-C
Floors walls and ceilings-cleanability (c)
Inspector notes: PIC will need to do a deep cleaning along the walls behind equipment shelves and around pipes.
590.006/6-201.11-C
Miscellaneous sources of contamination (c)
Inspector notes: Please will need to review with staff that the trash barrels can not be used at prep tables. I found a staff member cutting cook tomatos and the cookie sheet was on the trash barrel.
590.003/3-307.11-C
Thawing (c)
Inspector notes: Steak thawing at room temperature. Please thaw the day before under running water or can cook frozen.
590.003/3-501.13-C
Surface characteristics-indoor areas (c)
Inspector notes: PIC will need to patch holes in the walls and ceiling in the basement.
590.006/6-101.11-C
64
Jul 14, 2025
Routine
1 minor violation.
View 1 violation
(a) certified food protection manager (c)
Inspector notes: PIC will be taking the Food Safty test again on 7-9-25. Please email me the certificate.
590.002(C)/2-102.12-C
95
Jul 8, 2025
Routine
1 major violation. 3 minor violations.
View 4 violations
Controlling pests (pf)
Inspector notes: PIC will need to do a cleaning of the floors in the basement along the walls. I found old rodent droppings debris from wall in spots coming down around the grease trap. 6-11-25 PIC did clean up areas but will need to check the areas listed on the pest control report. Please address and have them come back out and do another inspection and remove the notes on report when you do them.
590.006/6-501.111-PF
(a) certified food protection manager (c)
Inspector notes: PIC will be taking the Food Safty test again on 7-9-25. Please email me the certificate.
590.002(C)/2-102.12-C
Ventilation hood systems filters (c)
Inspector notes: PIC will need to have the hood filters cleaned and the hood sticker expired in MAy 2025. Please have both cleaned. Filters have been cleaned but pizza hood sticker will need to be replaced. PIC stated that they did come out but could have missed the sticker she will look into it.
590.004/4-202.18-C
Food storage containers identified with common name of food (c)
Inspector notes: On cooking line found food conatiners without labels. Please besure that staff labels bulk food container small or large. 6-11-25 Please check for labels on bulk food containers. I discussed this with kitchen staff.
590.003/3-302.12-C
78
Jun 4, 2025
Routine
1 major violation. 6 minor violations.
View 7 violations
Controlling pests (pf)
Inspector notes: PIC will need to do a cleaning of the floors in the basement along the walls. I found old rodent droppings debris from wall in spots coming down around the grease trap.
590.006/6-501.111-PF
Covering receptacles (c)
Inspector notes: PIC will need to get the dumpster company to put lids on the dumpsters. Dumpster lids will need to be closed at all times.
590.005/5-501.113-C
Floors walls and ceilings-cleanability (c)
Inspector notes: PIC will need to clean the floor behind the pizza oven and cooking line. The floor in the walk in will also need to be cleaned.
590.006/6-201.11-C
Ventilation hood systems filters (c)
Inspector notes: PIC will need to have the hood filters cleaned and the hood sticker expired in MAy 2025. Please have both cleaned.
590.004/4-202.18-C
Nonfood-contact surfaces (c)
Inspector notes: PIC will need to clean the metal and wooden shelves on the cooking line.
590.004/4-202.16-C
Food storage containers identified with common name of food (c)
Inspector notes: ON cooking line found food conatiners without labels. Please besure that staff labels bulk food container small or large.
590.003/3-302.12-C
(a) certified food protection manager (c)
Inspector notes: Please post a Food Safety and Allergen for a staff member that works at this location.
590.002(C)/2-102.12-C
67
Feb 12, 2025
Routine
2 critical violations. 1 minor violation.
View 3 violations
Cooling (p)
Inspector notes: Grilled chicken cut for pizza toppings between 75F and 82F. Please properly cool foods in walk in before putting in flip top to use on pizza and salads.
590.003/3-501.14-P
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: Low temperature dishwasher had what looked like a new sanitizer bucket hooked up but it was cloudy. I could not get it to test on my kit or the locations kit. I did see sanitizer coming out. Just not sure whats going on with it. Please have it checked and replaced. Please use the three bay sink until repaired.
590.004/4-501.114-P
Good repair and proper adjustment-equipment (c)
Inspector notes: Wooden pizza paddle has splinters and small piese missing please replace.
590.004/4-501.11-C
70
Dec 11, 2024
Routine
1 critical violation. 7 minor violations.
View 8 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Raw chicken in a covered container on shelf next to hand sink at 51F. PIC moved back into the walk in.
590.003/3-501.16-P
Food storage containers identified with common name of food (c)
Inspector notes: Some sauce containers without labels.
590.003/3-302.12-C
Nonfood-contact surfaces (c)
Inspector notes: PIC will need to clean in place equipment. Dishwasher (top) large mixer shelves and top of oven
590.004/4-202.16-C
Food storage-preventing contamination from the premises (c)
Inspector notes: PIC will need to discontinue to store product under shelves in walk in and in basement walk in freezer on floor.
590.003/3-305.11-C
Wiping cloths use limitation (c)
Inspector notes: PLease provide a sanitizer bucket for staff on the cooking line and prep area to store wiping clothes.
590.003/3-304.14-C
(a) certified food protection manager (c)
Inspector notes: Provide a Food Safety and Allergen for a staff member that works at this location. Remove ones that do not work in this location.
590.002(C)/2-102.12-C
Ventilation hood systems filters (c)
Inspector notes: The hood filters on the coking line will need to be cleaned. Hood sticker good until Feb 2025.
590.004/4-202.18-C
Floors walls and ceilings-cleanability (c)
Inspector notes: PIC will need to clean the floor in walk in freezer in basement and under and behind cooking equipment.
590.006/6-201.11-C
61
Jun 25, 2024
Routine
2 critical violations. 3 minor violations.
View 5 violations
Packaged and unpackaged food-separation packaging and segregation (p)
Inspector notes: As discussed please store eggs on the bottom shelf. Found rae whole eggs above cut vegetables.
590.003/3-302.11-P
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: As discussed please have staff cool preped foods back down to 41F before using it on the line. I found tomotoes between 44F and 48F.
590.003/3-501.16-P
Nonfood-contact surfaces (c)
Inspector notes: Please clean in place equipment of any dry food buildup.
590.004/4-202.16-C
Food storage-preventing contamination from the premises (c)
Inspector notes: Discontinue to store food in the floor in the walk ins. Must be 6 inches off the floor.
590.003/3-305.11-C
Floors walls and ceilings-cleanability (c)
Inspector notes: As discussed please clean the floor under and behind the cooking line of old droppings. Pest control is inspecting each month and some repairs have been done. Let clen the up to see if you have any other issues.
590.006/6-201.11-C
64
Jun 19, 2024
Routine
2 major violations.
View 2 violations
(a) ceasing operations and reporting (pf)
590.008/8-404.11-PF
(a) ceasing operations and reporting (pf)
Inspector notes: Manwhole fire outside the business location caused power outage in the establishment.
590.008/8-404.11-PF
82
Jun 17, 2024
Routine
2 critical violations. 3 minor violations.
View 5 violations
Packaged and unpackaged food-separation packaging and segregation (p)
Inspector notes: As discussed please store eggs on the bottom shelf. Found rae whole eggs above cut vegetables.
590.003/3-302.11-P
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: As discussed please have staff cool preped foods back down to 41F before using it on the line. I found tomotoes between 44F and 48F.
590.003/3-501.16-P
Food storage-preventing contamination from the premises (c)
Inspector notes: Discontinue to store food in the floor in the walk ins. Must be 6 inches off the floor.
590.003/3-305.11-C
Nonfood-contact surfaces (c)
Inspector notes: Please clean in place equipment of any dry food buildup.
590.004/4-202.16-C
Floors walls and ceilings-cleanability (c)
Inspector notes: As discussed please clean the floor under and behind the cooking line of old droppings. Pest control is inspecting each month and some repairs have been done. Let clen the up to see if you have any other issues.
590.006/6-201.11-C
64
Mar 14, 2024
Routine
1 major violation. 4 minor violations.
View 5 violations
Controlling pests (pf)
Inspector notes: Evidence of rodent droppings under shelves along the wall in basement. Please clean to remove and have pest control inspect.
590.006/6-501.111-PF
Service sink (c)
Inspector notes: In the kitchen I found mops and mop buckets by the dishwasher. I asked staff where soiled water gets dumped and was told out side. Location does not have a mops sink. Please provide one. If not able to put one in please provide paperwork from a plumber so you can fill out a variance to use a toilet. Please review with staff not to dump soiled water outside in hand sinks or three bay sink.
590.005/5-203.13-C
Floors walls and ceilings-cleanability (c)
Inspector notes: PIC will need to clean the floor under and behond cooking equipment dishwasher and three bay sink. Visibly soiled. The wall to the right of the dishwasher with the fan will also need to be cleaned. Basement floor under and behind shelves found rodent droppings. Clean the floor in the walk in freezer.
590.006/6-201.11-C
Food storage-preventing contamination from the premises (c)
Inspector notes: At this time found product on the floor in the walk in by kitchen and basement freezer. Please store product 6 inches off the floor.
590.003/3-305.11-C
(a) certified food protection manager (c)
Inspector notes: At this time could not find the Food Safe or the Allergen Certificates. Please print and post
590.002(C)/2-102.12-C
74
Jan 8, 2024
Routine
1 major violation.
View 1 violation
Assignment (pf)
Inspector notes: PIC not Certified . Provide certificate or receipt of course to be taken.
590.002(A)/2-101.11-PF
90
Dec 19, 2023
Routine
2 critical violations. 5 major violations. 3 minor violations.
View 10 violations
Packaged and unpackaged food-separation packaging and segregation (p)
Inspector notes: Pre made eggplant observed stored next to raw chicken. Remove
590.003/3-302.11-P
Backflow prevention device design standard (p)
Inspector notes: Prep sink observed without backflow prevention. Provide. PIC to use collender until corrected.
590.005/5-202.14-P
Controlling pests (pf)
Inspector notes: Multiple rodent droppings observed in the basement storage area and staircase. Provide detailed licensed extreminator report.
590.006/6-501.111-PF
Handwashing cleanser availability (pf)
Inspector notes: No hand soap available at the hand sink adjacent to prep sink. Provide proper means to cleaner.
590.006/6-301.11-PF
Assignment (pf)
Inspector notes: PIC not Certified . Provide certificate or receipt of course to be taken.
590.002(A)/2-101.11-PF
(a )cooling methods (pf)
Inspector notes: Food observed cooling on deep container. PIC to review cooling methods and to train staff.
590.003/3-501.15-PF
Sanitizing solutions testing devices (pf)
Inspector notes: No quarts test available on site for the 3 bay sink sanitizer solution. Provide
590.004/4-302.14-PF
Maintaining refuse areas and enclosures (c)
Inspector notes: Outside receptable observed without lid clean ground around receptable and around grease barrel. Greased barrel observed open and without locks. Provide thight lid for trash receptable and grease barrel.
590.005/5-501.115-C
Eating drinking or using tobacco (c)
Inspector notes: Employee observed chewing gum while working inside the kitchen. Corrected on site by PIC
590.002/2-401.11-C
Food storage containers identified with common name of food (c)
Inspector notes: Multiple bottles throughout the kitchen observed with labels. Provide proper labels
590.003/3-302.12-C
39
Sep 13, 2023
Routine
1 critical violation. 2 minor violations.
View 3 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Eggs dressings and other food products inside of the small refrigeration unit with elevated temperatures. Discontinue use unitl unit has been repaired.
590.003/3-501.16-P
Food storage prohibited areas (c)
Inspector notes: Boxes of meats and other food products observed being stored on the ground of both the walk-in freezer and refrigerator. Discontinue and store all foods elevated a minmum of 6 inches off the ground.
590.003/3-305.12-C
Nonfood-contact surfaces (c)
Inspector notes: Small 2 door deli refrigeration unit with an elevtated temperature of 49F. Disocntinue use unless the unit is able to maintain a temeprature of below 41F. Foods to be removed at the time of the inspection. Service call had been palced at the time of the inspection.
590.004/4-202.16-C
78
Aug 28, 2023
Routine
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Eggs dressings and other food products inside of the small refrigeration unit with elevated temperatures. Discontinue use unitl unit has been repaired.
590.003/3-501.16-P
Sanitizing solutions testing devices (pf)
Inspector notes: At the time of the inspection there were no chlorine test strips for the chemical dish machine. Provide.
590.004/4-302.14-PF
Nonfood-contact surfaces (c)
Inspector notes: Small 2 door deli refrigeration unit with an elevtated temperature of 49F. Disocntinue use unless the unit is able to maintain a temeprature of below 41F. Foods to be removed at the time of the inspection. Service call had been palced at the time of the inspection.
590.004/4-202.16-C
Food storage prohibited areas (c)
Inspector notes: Boxes of meats and other food products observed being stored on the ground of both the walk-in freezer and refrigerator. Discontinue and store all foods elevated a minmum of 6 inches off the ground.
590.003/3-305.12-C
70
Apr 5, 2023
Routine
1 major violation. 1 minor violation.
View 2 violations
Controlling pests (pf)
Inspector notes: Rodent dropping downstairs in basement employee changing area along the walls - clean to remove droppings and any food spills from area.
590.006/6-501.111-PF
Removing dead or trapped birds insects rodents and other pest (c)
Inspector notes: Dead mouse in trap under chemical area under back stairs in basement - Manager removed. Monitor traps frequently and remove any dead pests. Let exterminator know area removed. Most recent pest report provided from 3/30/23 service have recently changed pest service companies. Please share findings from today with them.
590.006/6-501.112-C
86
Feb 17, 2023
Routine
1 minor violation.
View 1 violation
Miscellaneous sources of contamination (c)
Inspector notes: Mop sink not enclosed and located by cooking area and fridge. Enclose or move our of kitchen. Employee lunch stored in 2 door refrigerator in kitchen area - Corrected on site - Removed. 12-22-22 At this time PIC stated that he got a price to enclosed mop sink. He will need to time to do the work or manybe move it to another area. 2-17-23 At this time found the sink was removed but the water supply still on the wall. The PIC stated that the plumber will be back to remove.
590.003/3-307.11-C
95
Jan 23, 2023
Routine
1 minor violation.
View 1 violation
Miscellaneous sources of contamination (c)
Inspector notes: Mop sink not enclosed and located by cooking area and fridge. Enclose or move our of kitchen. Employee lunch stored in 2 door refrigerator in kitchen area - Corrected on site - Removed. 12-22-22 At this time PIC stated that he got a price to enclosed mop sink. He will need to time to do the work or manybe move it to another area.
590.003/3-307.11-C
95
Dec 14, 2022
Routine
2 critical violations. 3 major violations. 4 minor violations.
View 9 violations
(a)(1) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Chicken on top of buffalo chicken pizza 73F. Pizzas are served quickly during lunch. If continuing to keep pizza room temperature "Time as a Public Health Control" procedures should be followed and submit procedures to ISD Health for approval.
590.003/3-501.16-P1
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: No sanitizer being used in low temp dishwasher. Detergent hooked up to wash rinse and sanitizer rinse. Spoke to owner about servicing the machine and will utilize 3 bay sink until repaired.
590.004/4-501.114-P
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Various item in refrigerators not date marked (picked onions sliced deli meats sliced cheese) - Provide
590.003/3-501.17-PF
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No Certified Food Protection Manager on site not Full-Time (FT) manages multiple locations. Assign another certified food protection manager that is on site FT.
590.002(B)/2-102.11-PF
Controlling pests (pf)
Inspector notes: Rodent droppings observed in basement along walls observed a bug on cardboard boxes in pizza prep area by front window. 2 cans of raid found on bottom shelf of bakers rack by warewashing area. All spraying of pesticides must be done by a licensed exterminator. Remove droppings and cans of raid and provide pest reports. Unecessary/unused equiment and items stored in back of basment - Can attract rodents - Clean to remove.
590.006/6-501.111-PF
Miscellaneous sources of contamination (c)
Inspector notes: Mop sink not enclosed and located by cooking area and fridge. Enclose or move our of kitchen. Employee lunch stored in 2 door refrigerator in kitchen area - Corrected on site - Removed.
590.003/3-307.11-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Store food and paper products underneath a cleanable surfce or add FRP panels as in other areas of basement.
590.006/6-201.11-C
Nonfood contact surfaces (c)
Inspector notes: General cleaning in prep area: clean wall/regrout cracked area behind prep sink area so it is smooth and cleanable. Wire shelving in prep area soiled-clean to remove food and debris. Compressor in walk -in blowing dust -clean to remove. Shelving in walk-in with food debris and soils-clean to remove.s
590.004/4-602.13-C
Designation-dressing areas and lockers (c)
Inspector notes: Employee personal items stored on shelving with clean linens. Provide area for employee items/locker area
590.006/6-305.11-C
45
Jul 28, 2022
Routine
2 critical violations. 1 major violation.
View 3 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Items on the top of the middle in-line refrigerator are elevated feta 50F. Provide proper cold holding of 41F or below (items were stored on ice and the machine will be serviced)
590.003/3-501.16-P
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: There is no sanitizer reading at the low temp machine and when we tried to prime the line the sanitizer did not run through the line. Repair machine to provide proper sanitizer levels. (they will call for a repair and clean and sanitize equipment in the three bay sink)
590.004/4-501.114-P
Controlling pests (pf)
Inspector notes: There are droppings behind the mixer. Clean to remove and continue to provide treatment and let the exterminator know where you are seeing activity.
590.006/6-501.111-PF
67
Frequently Asked Questions
When was The Real Deal last inspected?
The most recent health inspection at The Real Deal on file is from Jan 29, 2026. The public record contains 22 inspections in total.
What is the most common violation at The Real Deal?
Across the inspection record, “controlling pests” has been cited 10 times, more than any other issue at The Real Deal.
How does The Real Deal compare to other restaurants in West Roxbury?
The Real Deal most recently scored 64 out of 100, which is lower than the West Roxbury average of 88.
Has The Real Deal's inspection record improved over time?
Results have been roughly steady. Inspections at The Real Deal have averaged around four violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at The Real Deal means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is The Real Deal inspected?
Based on the inspection history on file, The Real Deal is inspected around six times per year on average.
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