Sugar Factory
Last inspected: Apr 6, 2026
70
Score
Across the available record, Sugar Factory has eight inspections on file, the first dated 2023. The most recent visit was on Apr 6, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.
The trend has not been favorable: recent inspections average around 17 violations each, up from closer to one violation before.
Across the inspection history, “mechanical warewashing equipment wash solution temperature” is the issue that surfaces most often, recorded three times.
The city-wide average sits at 86, which Sugar Factory's 70 doesn't quite reach. The record is unremarkable in either direction.
8
Inspections
0
Critical latest
2
Major latest
3
Minor latest
Inspection History
Apr 6, 2026
Routine
2 major violations. 3 minor violations.
View 5 violations
Mechanical warewashing equipment wash solution temperature (pf)
Inspector notes: Low temp diswasher recorded 0PPM with the sanitizer strip. Repair
590.004/4-501.110-PF
Controlling pests (pf)
Inspector notes: Noted on the current pest report of mice catches under the equipment.Service weekly to eliminate the pest issue
590.006/6-501.111-PF
Maintaining premises unnecessary items and litter (c)
Inspector notes: Facility observed with multiple unused equipments on site and clutter build up. Clean and organize to remove Remove all unnecessary items from the electrical roo to provide access to the pest technician
590.006/6-501.114-C
Intensity-lighting (c)
Inspector notes: Walkin unit observed without operating light. Provide lighting.
590.006/6-303.11-C
Outer openings protected (c)
Inspector notes: Noted a gap under the emergency exit door to the building corridor upstairs.Provide to prevent pest entry
590.006/6-202.15-C
70
Mar 27, 2026
Routine
4 major violations. 11 minor violations.
View 15 violations
Controlling pests (pf)
Inspector notes: Noted mice dropings on the side of the closest on the main dining bar on 2nd floor.Clean and provide a detail pest report
590.006/6-501.111-PF
Mechanical warewashing equipment wash solution temperature (pf)
Inspector notes: Low temp diswasher observed washing at 93F. Repair to wash 120F minimum
590.004/4-501.110-PF
Cleaning agents and sanitizers availability (pf)
Inspector notes: PIC unable to provide rinsing detergent for the high temp dishwasher. Discontinue. Staff to use 3 bay sink until detergent is available
590.004/4-303.11-PF
Capacity-quantity and availability (pf)
Inspector notes: During the inspection walkthrough hot water throughout the facility was at 45F. Maintenance was able to provide repair while inspector was on site 150F was verified by the end of inspection process
590.005/5-103.11-PF
Cleaning of plumbing fixtures (c)
Inspector notes: Multiple handsinks observed soiled with build up. Clean to remove
590.006/6-501.18-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Multiple hole (floor ceiling) observed in different areas of the facility exposed dirty observed in the boiler room. Repair
590.006/6-501.11-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Facility observed with multiple unused equipments on site and clutter build up. Clean and organize to remove Remove all unnecessary items from the electrical roo to provide access to the pest technician
590.006/6-501.114-C
Removing dead or trapped birds insects rodents and other pest (c)
Inspector notes: Dead mice observed upstairs in the glue trap causing foul smells. Clean to remove
590.006/6-501.112-C
Intensity-lighting (c)
Inspector notes: Walkin unit observed without operating light. Provide lighting.
590.006/6-303.11-C
Outer openings protected (c)
Inspector notes: Noted a gap under the emergency exit door to the building corridor upstairs.Provide to prevent pest entry
590.006/6-202.15-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Floor throughout the facility (under equipments) observed in need of deep cleaning walls backsplash observed soiled with black substances and build up soils. Clean to removed
590.006/6-201.11-C
Outside receptacles (c)
Inspector notes: Planters located in the rear of the establisment observed overflowing with trash and loose trash around. Clean to remove
590.005/5-501.15-C
System maintained in good repair (c)
Inspector notes: Multiple pipe under 3 bay sink (low temp dishwsher ice bin ) observed leaking. Provide repair
590.005/5-205.15-C
Good repair and proper adjustment-equipment (c)
Inspector notes: High temp dishwasher gauge observed not operating. Repair
590.004/4-501.11-C
Ventilation hood systems filters (c)
Inspector notes: Hood filters and attachment observed heavily soiled. Clean to remove Hood sticker expires 5.25.26
590.004/4-202.18-C
39
Mar 20, 2026
Routine
2 critical violations. 9 major violations. 19 minor violations.
View 30 violations
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: Sanitizer bucket holder observed over 500ppm quats. (cos)
590.004/4-501.114-P
(a)(1) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Mac & cheese 117F caramelized onion 108F stored in hot holding. Food was placed in the unit less than half hour. Food was reheated to 165F. PIC to train staff on hot holding temperature
590.003/3-501.16-P1
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Multiple kitchen handsinks observed blocked by different items. Remove keep accessible at all time to prevent contaminations by hands. PIC to monitor handwashing
590.005/5-205.11-PF
Capacity-quantity and availability (pf)
Inspector notes: During the inspection walkthrough hot water throughout the facility was at 45F. Maintenance was able to provide repair while inspector was on site 150F was verified by the end of inspection process
590.005/5-103.11-PF
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: Facility interior/ exterior around equipments observed in need of deep cleaning interior of glass carousell machine observed with black substances build up interior of prep sink/ 3 bay sink observed soiled ice machine observed soiled with black substances build up multiple kitchen shelvings observed soiled with visible food debris . Clean and sanitize to remove.
590.004/4-601.11-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Violations noted on the inspection report. PIC to provide active managerial controls and train staff on violations noted on the inspection report
590.002(D)/2-103.11-PF
Mechanical warewashing equipment hot water sanitization temperatures (pf)
Inspector notes: high temp diswasher observed washing at 117F . Provide Repair
590.004/4-501.112-PF
Mechanical warewashing equipment wash solution temperature (pf)
Inspector notes: Low temp diswasher observed washing at 35F. Repair to wash 120F minimum
590.004/4-501.110-PF
Cleaning agents and sanitizers availability (pf)
Inspector notes: PIC unable to provide rinsing detergent for the high temp dishwasher. Discontinue. Staff to use 3 bay sink until detergent is available
590.004/4-303.11-PF
Controlling pests (pf)
Inspector notes: Multiple mice dropping observed on the floor under multiple equipments throughout the facility. Clean to remove IPM report was provide on site and showed multiple catches.
590.006/6-501.111-PF
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Cooked foods/ RTE foods stored in walk in observed without date marking. Provide made/discard date before storing. Per staff foods were prepped the night before
590.003/3-501.17-PF
Outside receptacles (c)
Inspector notes: Planters located in the rear of the establisment observed overflowing with trash and loose trash around. Clean to remove
590.005/5-501.15-C
System maintained in good repair (c)
Inspector notes: Multiple pipe under 3 bay sink (low temp dishwsher ice bin ) observed leaking. Provide repair
590.005/5-205.15-C
Cutting surfaces (c)
Inspector notes: Multiple cutting boards at the cookline side observed heavily scratched. Ressurface/ Replace
590.004/4-501.12-C
Good repair and proper adjustment-equipment (c)
Inspector notes: High temp dishwasher gauge observed not operating. Repair
590.004/4-501.11-C
Ventilation hood systems filters (c)
Inspector notes: Hood filters and attachment observed heavily soiled. Clean to remove Hood sticker expires 5.25.26
590.004/4-202.18-C
Thawing (c)
Inspector notes: ROP salmon observed thawing in the ROP packaging. Discontinue unpackage before thawing
590.003/3-501.13-C
Miscellaneous sources of contamination (c)
Inspector notes: Excess water from coffee machine observed dispensing inside hanwashing sink. Discontinue
590.003/3-307.11-C
In-use utensils between-use storage (c)
Inspector notes: Food dispensing utensils observed stored in stagnant room temperature water. Discontinue (cos)
590.003/3-304.12-C
Storage or display of food in contact with water or ice (c)
Inspector notes: Pacakge of frozen fruits observed stored in ice from condensation inside the walkin freezer. Remove
590.003/3-303.12-C
Food storage containers identified with common name of food (c)
Inspector notes: Multiple squeeze bottles and food storage bulk bins observed without lables. Provide labels when removed from orginal containers
590.003/3-302.12-C
Packaged and unpackaged food-separation packaging and segregation (c)
Inspector notes: Prep foods and RTE foods observed stored in walk in without cover. Provide cover before storing
590.003/3-302.11-C
Intensity-lighting (c)
Inspector notes: Walkin unit observed without operating light. Provide lighting.
590.006/6-303.11-C
Cleaning of plumbing fixtures (c)
Inspector notes: Multiple handsinks observed soiled with build up. Clean to remove
590.006/6-501.18-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Multiple hole (floor ceiling) observed in different areas of the facility exposed dirty observed in the boiler room. Repair
590.006/6-501.11-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Facility observed with multiple unused equipments on site and clutter build up. Clean and organize to remove
590.006/6-501.114-C
Removing dead or trapped birds insects rodents and other pest (c)
Inspector notes: Dead mice observed upstairs in the glue trap causing foul smells. Clean to remove
590.006/6-501.112-C
Handwashing signage (c)
Inspector notes: Restrooms observed without employee must wash hands signage. Provide signage
590.006/6-301.14-C
Outer openings protected (c)
Inspector notes: Staff restroom downstairs and back door observed in need of a door sweep. Install
590.006/6-202.15-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Floor throughout the facility (under equipments) observed in need of deep cleaning walls backsplash observed soiled with black substances and build up soils. Clean to removed
590.006/6-201.11-C
12
Jul 14, 2025
Routine
No violations found.
100
Apr 24, 2024
Routine
No violations found.
100
Dec 8, 2023
Routine
1 major violation. 1 minor violation.
View 2 violations
Consumption of animal foods that are raw undercooked or not otherwise processed to eliminate pathogens (pf)
Inspector notes: Asterisk missing on Brucnh menus eggs any style supply
590.003/3-603.11-PF
Handwashing sinks installation (c)
Inspector notes: New prep area without a hand washing station supply in new prep area
590.005/5-202.12-C
86
Dec 4, 2023
Routine
1 major violation. 2 minor violations.
View 3 violations
Consumption of animal foods that are raw undercooked or not otherwise processed to eliminate pathogens (pf)
Inspector notes: Asterisk missing on Brucnh menus eggs any style supply
590.003/3-603.11-PF
Handwashing sinks installation (c)
Inspector notes: New prep area without a hand washing station supply in new prep area
590.005/5-202.12-C
Area enclosures and receptacles good repair (c)
Inspector notes: Mop sink not enclosed supply
590.005/5-501.111-C
82
Dec 1, 2023
Routine
1 major violation. 1 minor violation.
View 2 violations
Consumption of animal foods that are raw undercooked or not otherwise processed to eliminate pathogens (pf)
Inspector notes: Asterisk missing on Brucnh menus eggs any style supply
590.003/3-603.11-PF
Area enclosures and receptacles good repair (c)
Inspector notes: Mop sink not enclosed supply
590.005/5-501.111-C
86
Frequently Asked Questions
When was Sugar Factory last inspected?
The most recent health inspection at Sugar Factory on file is from Apr 6, 2026. The public record contains eight inspections in total.
What is the most common violation at Sugar Factory?
Across the inspection record, “mechanical warewashing equipment wash solution temperature” has been cited three times, more than any other issue at Sugar Factory.
How does Sugar Factory compare to other restaurants in Boston?
Sugar Factory most recently scored 70 out of 100, which is lower than the Boston average of 86.
Has Sugar Factory's inspection record improved over time?
No. Recent inspections at Sugar Factory have averaged around 17 violations per visit, up from roughly one earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Sugar Factory means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Sugar Factory inspected?
Based on the inspection history on file, Sugar Factory is inspected around three times per year on average.
Nearby Restaurants