Potbelly Sandwich Shop

300 Terminal Rd, East Boston, MA 02128

American

Last inspected: Feb 5, 2026

100

Score

Low Risk

Inspectors have visited Potbelly Sandwich Shop seven times, with records going back to 2022. The newest entry in the record is dated Feb 5, 2026. Low risk indicates the latest report didn't flag anything that would worry the average customer.

There hasn't been much movement either way: counts have stayed near two violations per visit across recent inspections.

Compared to the broader East Boston restaurant scene, where the average is 91, this is a stronger showing. Overall, the inspection record reads well.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Feb 5, 2026

Routine

No violations found.

100

Dec 9, 2025

Routine

No violations found.

100

Aug 12, 2025

Routine

2 critical violations. 2 minor violations.

View 4 violations

(a)(1) time/temperature control for safety food hot and cold holding (p)

Inspector notes: Eggs placed on plastic container above hot holding boxes registered 109F. PIC stated it's the end of breakfast and will be discarded. Provide proper means to mantain at 135F or above.

590.003/3-501.16-P1

Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)

Inspector notes: Three Bay Sink set up only at washing bay. When attempted to set up the sanitizing bay the sanitizer dispenser did not wotk. Repair and provide proper warewashing all the time (wash rinse samitize).

590.004/4-501.114-P

(a) certified food protection manager (c)

Inspector notes: The posted CFPM certificate expired. Provide both CFPM. Certificate and Allergy Awarness Certificate.

590.002(C)/2-102.12-C

Cutting surfaces (c)

Inspector notes: Cutting board at prep area heavily scored and stained. Resurface and clean to remove or replace.

590.004/4-501.12-C

Aug 7, 2024

Routine

No violations found.

100

Jul 21, 2023

Routine

1 critical violation. 4 major violations. 1 minor violation.

View 6 violations

(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)

Inspector notes: Bacon placed at ambient temperature near prep area registered 66F. Employee does not know how long it has been there and voluntarily discarded. Mantain at 41F or below.

590.003/3-501.16-P

Sanitizing solutions testing devices (pf)

Inspector notes: The dispenser for pre mixed sanitizer dispenser is broken sanitizer mixed manually by the employee and registered over 400ppm. Mantain between 200-400ppm QUATs sanitizer. Repair the sanitizer dispenser.

590.004/4-302.14-PF

Using a handwashing sink-operation and maintenance (pf)

Inspector notes: Handsinks used to store containers/utensils. PIC removed them. Use for handwashing only

590.005/5-205.11-PF

(a)-(p) person-in-charge-duties (pf)

Inspector notes: Retrain staff with regard to proper hand washing cold holding and warewashing.

590.002(D)/2-103.11-PF

Handwashing cleanser availability (pf)

Inspector notes: Handsink near serving line without soap and what appears to be broken soap dispenser . Handsink at prep area with broken soap dispenser. Repair properly.

590.006/6-301.11-PF

Nonfood contact surfaces (c)

Inspector notes: The interior of deli refrigerating unit at prep are soiled. Clean properly.

590.004/4-602.13-C

Apr 10, 2023

Routine

No violations found.

100

Sep 26, 2022

Routine

2 minor violations.

View 2 violations

System maintained in good repair (c)

Inspector notes: Hand sink in back ware wash area not draining / Repair

590.005/5-205.15-C

In-use utensils between-use storage (c)

Inspector notes: Ice cream scoop in stagnant dipper well / Discontinue and ensure dipper well is turned on at all times there is a utensil inside or store as discussed below

590.003/3-304.12-C

Show all 7 inspections Show less

Frequently Asked Questions

When was Potbelly Sandwich Shop last inspected?

The most recent health inspection at Potbelly Sandwich Shop on file is from Feb 5, 2026. The public record contains seven inspections in total.

How does Potbelly Sandwich Shop compare to other restaurants in East Boston?

Potbelly Sandwich Shop most recently scored 100 out of 100, which is higher than the East Boston average of 91.

Has Potbelly Sandwich Shop's inspection record improved over time?

Results have been roughly steady. Inspections at Potbelly Sandwich Shop have averaged around two violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Potbelly Sandwich Shop means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Potbelly Sandwich Shop inspected?

Based on the inspection history on file, Potbelly Sandwich Shop is inspected around two times per year on average.

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