Gong Cha
Last inspected: Apr 6, 2026
52
Score
Gong Cha, located at 270 Newbury St, Boston, MA, had a high-risk inspection on April 6, 2026, with a score of 52. This inspection identified one critical violation, four major violations, and two minor violations, including issues with hair restraints and clean-up of vomiting and diarrheal events. While the most recent inspection indicated higher risk, the facility's historical record shows mostly low-risk outcomes across thirteen previous inspections.
13
Inspections
1
Critical latest
4
Major latest
2
Minor latest
Inspection History
Apr 6, 2026
Routine
1 critical violation. 4 major violations. 2 minor violations.
52
Jul 25, 2025
Routine
2 minor violations.
90
Jul 18, 2025
Routine
2 minor violations.
90
Feb 28, 2025
Routine
1 critical violation. 3 minor violations.
74
Feb 21, 2025
Routine
1 critical violation. 3 minor violations.
74
Aug 27, 2024
Routine
No violations found.
100
Mar 29, 2024
Routine
1 critical violation. 4 major violations. 4 minor violations.
47
Mar 22, 2024
Routine
1 critical violation. 4 major violations. 4 minor violations.
47
Oct 23, 2023
Routine
1 minor violation.
95
May 25, 2023
Routine
3 major violations. 1 minor violation.
70
May 18, 2023
Routine
3 major violations. 1 minor violation.
70
Dec 6, 2022
Routine
1 major violation. 3 minor violations.
78
Nov 28, 2022
Routine
1 major violation. 3 minor violations.
78
Violations — Apr 6, 2026 Inspection
Effectiveness-hair restraints (c)
Inspector notes: Observed food handlers handling foods without effective hair restraints; provide effective hair restraints for food handlers.
590.002/2-402.11-C
Assignment (pf)
Inspector notes: The assigned person in charge was not able to answer questions about food temperature safety illness policy and sanitization and was not able to set up the three compartment sink; provide a person in charge who is knowlegable about food safety illness policy and sanitization.
590.002(A)/2-101.11-PF
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: No vomit and diarrhea clean-up procedures were able to be presented during the inspection; provide.
590.002/2-501.11-PF
Hand drying provision (pf)
Inspector notes: At the hand sink directly next to the entrance to the back of house and at the hand sink in the bathroom there were no approved hand drying devices at the hand sinks; provide hand drying devices at all times at the hand sinks.
590.006/6-301.12-PF
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: The interiors of the cabinets below the side-by-side sinks in the food prep area are heavily encrusted in soils the wall above the white wire rack above the induction cooktops is heavily soiled; clean and sanitize of soils.
590.004/4-601.11-C
(a)(1) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Observed a metal container with prepared tapioca pearls that per the person in charge had been prepared in the morning at 83F; hold TCS foods at 135F and above or 41F and below. The staff voluntarily discarded the tapioca pearls.
590.003/3-501.16-P1
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: The posted certified food protection manager and allergy awareness certificates expired in 2025; provide update certificates upon the reinspection.
590.002(B)/2-102.11-PF
Priority (Critical)
Priority Foundation (Major)
Core (Minor)
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