Friendly's
Last inspected: Jan 8, 2024
23
Score
Inspectors have visited Friendly's six times, with records going back to 2022. On Jan 8, 2024, the health department conducted the most recent visit. High risk indicates the latest inspection turned up problems worth knowing about. No fresh inspection data is available: the latest entry for Friendly's dates to Jan 8, 2024.
Things have been moving the wrong way, with the rolling count rising from around three violations to closer to 11 violations per visit.
The most common issue across all inspections has been “nonfood contact surfaces”, showing up five times.
Restaurants in East Boston average 91, so Friendly's trails the local norm. Diners may want to scan the inspection details before deciding to visit.
6
Inspections
4
Critical latest
6
Major latest
5
Minor latest
Inspection History
Jan 8, 2024
Routine
4 critical violations. 6 major violations. 5 minor violations.
View 15 violations
Cleaning procedure (p)
Inspector notes: No evidence of proper hanwashing. Handsinks without soap and paper towels. Wash Hands properly and frequently.
590.002/2-301.12-P
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: No evidence of proper warewashing. Three bay sink filled with soiled dishes. Several equipment placed for air drying soiled to touch Provide proper warewashing all the time.
590.004/4-501.114-P
(a)(1) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Observed clam chowder and shaved steak placed in hot holding unit but no water in the unit and turned of. PIC stated they just reheated them in microwave and placed them there 15 minutes ago (120F). PIC filled unit with water and turned it up to the maximum for immediate re-heating at 165F. Mantain all TCS food at 135F or above.
590.003/3-501.16-P1
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Several cheese sandwiched (bread and american cheese) placed in rack tower and left in ambient temperature (68F). PIC stated they made them 2 hours earlier and keep them all day out for serving. Store properly in temperature control 41 or below. PIC moved the sandwiches to a refrigerating unit.
590.003/3-501.16-P
Handwashing cleanser availability (pf)
Inspector notes: Handsinks at prep area and serving line without soap. Provide.
590.006/6-301.11-PF
Hand drying provision (pf)
Inspector notes: Handsinks at cooking line and prep area without paper towels. Provide.
590.006/6-301.12-PF
Temperature measuring devices-functionality (pf)
590.004/4-204.112-PF
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Freezer at the prep area scheduled for repair awaitin arrival of parts. Invoice showed to me.
590.004/4-301.11-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Retrain staff with regard to proper warewashing handwashing and temperature control (hot and cold holding).
590.002(D)/2-103.11-PF
Food temperature measuring devices (pf)
Inspector notes: No food thermometer on site. Provide.
590.004/4-302.12-PF
In-use utensils between-use storage (c)
Inspector notes: Ice cream scoops stored in stagnant soiled water. Store properly in clean runing water.
590.003/3-304.12-C
Wiping cloths use limitation (c)
Inspector notes: Sanitizer buckets empty employee slicing fruits. Provide wiping cloths in sanitizer solution.
590.003/3-304.14-C
Temperature measuring devices-functionality (c)
Inspector notes: Some units missing interior thermometers. Provide.
590.004/4-204.112-C
Nonfood contact surfaces (c)
Inspector notes: Interior and exterior of several refrigerating unit soiled. Several storage shelves soiled . Clean all properly.
590.004/4-602.13-C
System maintained in good repair (c)
Inspector notes: Freezer at the prep area scheduled for repair awaitin arrival of parts. Invoice showed to me. Currently unit not in use. Repair.
590.005/5-205.15-C
23
Jan 3, 2024
Routine
4 critical violations. 6 major violations. 4 minor violations.
View 14 violations
Cleaning procedure (p)
Inspector notes: No evidence of proper hanwashing. Handsinks without soap and paper towels. Wash Hands properly and frequently.
590.002/2-301.12-P
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Several cheese sandwiched (bread and american cheese) placed in rack tower and left in ambient temperature (68F). PIC stated they made them 2 hours earlier and keep them all day out for serving. Store properly in temperature control 41 or below. PIC moved the sandwiches to a refrigerating unit.
590.003/3-501.16-P
(a)(1) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Observed clam chowder and shaved steak placed in hot holding unit but no water in the unit and turned of. PIC stated they just reheated them in microwave and placed them there 15 minutes ago (120F). PIC filled unit with water and turned it up to the maximum for immediate re-heating at 165F. Mantain all TCS food at 135F or above.
590.003/3-501.16-P1
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: No evidence of proper warewashing. Three bay sink filled with soiled dishes. Several equipment placed for air drying soiled to touch Provide proper warewashing all the time.
590.004/4-501.114-P
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Retrain staff with regard to proper warewashing handwashing and temperature control (hot and cold holding).
590.002(D)/2-103.11-PF
Food temperature measuring devices (pf)
Inspector notes: No food thermometer on site. Provide.
590.004/4-302.12-PF
Temperature measuring devices-functionality (pf)
590.004/4-204.112-PF
Handwashing cleanser availability (pf)
Inspector notes: Handsinks at prep area and serving line without soap. Provide.
590.006/6-301.11-PF
Hand drying provision (pf)
Inspector notes: Handsinks at cooking line and prep area without paper towels. Provide.
590.006/6-301.12-PF
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Freezer at the prep area not working properly registering 17F and food inside (chicken tenders and Frech Fries) not mantained solid frozen- thawed. Repair. Discontinue storing frozen foods until repair takes place.
590.004/4-301.11-PF
Wiping cloths use limitation (c)
Inspector notes: Sanitizer buckets empty employee slicing fruits. Provide wiping cloths in sanitizer solution.
590.003/3-304.14-C
Temperature measuring devices-functionality (c)
Inspector notes: Some units missing interior thermometers. Provide.
590.004/4-204.112-C
Nonfood contact surfaces (c)
Inspector notes: Interior and exterior of several refrigerating unit soiled. Several storage shelves soiled . Clean all properly.
590.004/4-602.13-C
In-use utensils between-use storage (c)
Inspector notes: Ice cream scoops stored in stagnant soiled water. Store properly in clean runing water.
590.003/3-304.12-C
25
Feb 2, 2023
Routine
1 major violation. 2 minor violations.
View 3 violations
Controlling pests (pf)
Inspector notes: I live mouse noted in the dining area / Work together with Marketplace to develop a plan for rodent control and maintenance in the dining area. No evidence of rodent activity noted in the concession during inspection
590.006/6-501.111-PF
Nonfood contact surfaces (c)
Inspector notes: Out of service fryer with built up grease and old food. New one on order / Clean out fryer and remove from premis Exterior of sides of warmer holding fries and chicken tenders - visibly soiled / clean to remove
590.004/4-602.13-C
Cutting surfaces (c)
Inspector notes: Cutting board worn and scored / PIC states one is on order through Friendly's / Please email a copy of the order invoice.
590.004/4-501.12-C
82
Nov 16, 2022
Routine
2 minor violations.
View 2 violations
Wiping cloths use limitation (c)
Inspector notes: Wet sanitizer cloths left out on cutting board / Discontinue and properly store as described below
590.003/3-304.14-C
Cutting surfaces (c)
Inspector notes: Cutting board worn and scored / Resurface or replace.
590.004/4-501.12-C
90
Jul 27, 2022
Routine
1 major violation. 2 minor violations.
View 3 violations
Sanitizing solutions testing devices (pf)
Inspector notes: Provide test kits for the quaternary ammonia at the 3 bay sink
590.004/4-302.14-PF
Good repair and proper adjustment-equipment (c)
Inspector notes: Soap dispenser on the 3 bay sink not working / Repair.
590.004/4-501.11-C
Nonfood contact surfaces (c)
Inspector notes: Grout along the 3 bay sink soiled and tearing / Clean and regrout
590.004/4-602.13-C
82
Jun 6, 2022
Routine
1 major violation. 2 minor violations.
View 3 violations
Sanitizing solutions testing devices (pf)
Inspector notes: Provide test kits for the quaternary ammonia at the 3 bay sink
590.004/4-302.14-PF
Nonfood contact surfaces (c)
Inspector notes: Grout along the 3 bay sink soiled and tearing / Clean and regrout
590.004/4-602.13-C
Good repair and proper adjustment-equipment (c)
Inspector notes: Soap dispenser on the 3 bay sink not working / Repair.
590.004/4-501.11-C
82
Frequently Asked Questions
When was Friendly's last inspected?
The most recent health inspection at Friendly's on file is from Jan 8, 2024. The public record contains six inspections in total.
What is the most common violation at Friendly's?
Across the inspection record, “nonfood contact surfaces” has been cited five times, more than any other issue at Friendly's.
How does Friendly's compare to other restaurants in East Boston?
Friendly's most recently scored 23 out of 100, which is lower than the East Boston average of 91.
Has Friendly's inspection record improved over time?
No. Recent inspections at Friendly's have averaged around 11 violations per visit, up from roughly three earlier in the record.
What does a high risk rating mean?
A high risk rating at Friendly's means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
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