Cold Stone Creamery
Last inspected: Apr 21, 2026
95
Score
Going back to 2022, Cold Stone Creamery has 25 inspections in the public record. Cold Stone Creamery was last inspected on Apr 21, 2026. Diners can read the low risk label as a sign that recent inspections have gone well.
Recent visits have produced comparable findings, with counts hovering near two violations per visit.
“Controlling pests” accounts for the largest share of issues, appearing 11 times across the record.
The city-wide average for Boston sits at 86, putting Cold Stone Creamery on the better side of that line. Taken together, the history is a positive one.
25
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Apr 21, 2026
Routine
1 minor violation.
View 1 violation
Controlling pests (c)
Inspector notes: Pest report dated 4/7/26 from MD Weaver documents a live mouse sighting. Increase pest control visits as necessary to brink the situation under control.
590.006/6-501.111-C
95
Apr 7, 2026
Routine
2 major violations. 2 minor violations.
View 4 violations
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: What appears to be milkstone soils and standing water inside ice cream machine and components. Wash/rinse/sanitize/air dry according to the manufacturers instructions.
590.004/4-601.11-PF
Conditions of use (pf)
Inspector notes: Household Tomcat rodenticide and srpay repellent in the business. Remove. Applications by a licensed exterminator only.
590.007/7-202.12-PF
Outer openings protected (c)
Inspector notes: Hole in baseboard with tile detached under three bay sink hole in celing tile around pipe above desk in back area. Treat and seal with pest proof materials.
590.006/6-202.15-C
Controlling pests (c)
Inspector notes: Mice droppings on floor under three bay sink. Clean and sanitize all affected areas. Provide an updated IPM pest control report upon re inspection. Pest report dated 4/7/26 from MD Weaver documents a live mouse sighting. Increase pest control visits as necessary to brink the situation under control.
590.006/6-501.111-C
74
Mar 31, 2026
Routine
2 major violations.
View 2 violations
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: What appears to be milkstone soils and standing water inside ice cream machine and components. Wash/rinse/sanitize/air dry according to the manufacturers instructions.
590.004/4-601.11-PF
Controlling pests (pf)
Inspector notes: Mice droppings on floor under three bay sink on floors under and between storage and display freezer units. Clean and sanitize all affected areas. Provide an updated IPM pest control report upon re inspection.
590.006/6-501.111-PF
82
Jan 14, 2026
Routine
1 major violation.
View 1 violation
Controlling pests (pf)
Inspector notes: Mice droppings under ice cream service case at service line on floors between refrigerated units on floors behind ice cream machine in back area. Clean and sanitize all affected areas. Provide updated IPM pest control report upon reinspection.
590.006/6-501.111-PF
90
Jan 5, 2026
Routine
2 major violations.
View 2 violations
Controlling pests (pf)
Inspector notes: Mice droppings under ice cream service case at service line on floors between refrigerated units on floors behind ice cream machine in back area. Clean and sanitize all affected areas. Provide updated IPM pest control report upon reinspection.
590.006/6-501.111-PF
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: 590.011 No allergen awareness certificate. Provide.
590.002(B)/2-102.11-PF
82
May 16, 2025
Routine
1 major violation.
View 1 violation
Controlling pests (pf)
Inspector notes: During the re-inspection evidence of mouse activity was observed. Provide a full IPM pest report upon re-inspection. Identify any voids under the POS system and repair to prevent possible pest access Upon re-inspection Pest report stating captures. Provide additional pest service
590.006/6-501.111-PF
90
May 9, 2025
Routine
1 major violation.
View 1 violation
Controlling pests (pf)
Inspector notes: During the re-inspection evidence of mouse activity was observed. Provide a full IPM pest report upon re-inspection. Identify any voids under the POS system and repair to prevent possible pest access Upon re-inspection Pest report stating captures. Provide additional pest service
590.006/6-501.111-PF
90
May 2, 2025
Routine
1 major violation. 4 minor violations.
View 5 violations
Controlling pests (pf)
Inspector notes: During the re-inspection evidence of mouse activity was observed. Provide a full IPM pest report upon re-inspection. Identify any voids under the POS system and repair to prevent possible pest access
590.006/6-501.111-PF
Cleaning floors dustless methods (c)
Inspector notes: Clean the walkin freezer floor to remove soils. Clean the floor under the POS system at the front counter to remove soils
590.006/6-501.13-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove all storage from on top of the grease trap.
590.006/6-501.114-C
Walls and ceilings attachments (c)
Inspector notes: Clean the lower wall & attached pipe to remove soils. (next to the POS system)
590.006/6-201.17-C
Nonfood contact surfaces (c)
Inspector notes: Clean the exteriors of the bulk storage containers to remove food debris.
590.004/4-602.13-C
74
Apr 24, 2025
Routine
4 minor violations.
View 4 violations
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove all storage from on top of the grease trap.
590.006/6-501.114-C
Walls and ceilings attachments (c)
Inspector notes: Clean the lower wall & attached pipe to remove soils. (next to the POS system)
590.006/6-201.17-C
Nonfood contact surfaces (c)
Inspector notes: Clean the exteriors of the bulk storage containers to remove food debris.
590.004/4-602.13-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the walkin freezer floor to remove soils. Clean the floor under the POS system at the front counter to remove soils
590.006/6-501.13-C
82
Oct 8, 2024
Routine
1 minor violation.
View 1 violation
Controlling pests (c)
Inspector notes: Mouse droppings were observed during the re-inspection (lower level -front counter) Provide a detailed pest report upon re-inspection. Upon re-inspection on 9.17.24 There were no droppings observed PIC on site will forward most recent pest reports to the health division It was discussed to have additional pest service and forward those reports Upon re-inspection on 9.27.24 Spoke with regional manager "Jason" who states they have a new pest control company who will be in for service within a week all reports will be provided to ISDHealth@Boston.gov
590.006/6-501.111-C
95
Oct 4, 2024
Routine
1 minor violation.
View 1 violation
Controlling pests (c)
Inspector notes: Mouse droppings were observed during the re-inspection (lower level -front counter) Provide a detailed pest report upon re-inspection. Upon re-inspection on 9.17.24 There were no droppings observed PIC on site will forward most recent pest reports to the health division It was discussed to have additional pest service and forward those reports Upon re-inspection on 9.27.24 Spoke with regional manager "Jason" who states they have a new pest control company who will be in for service within a week all reports will be provided to ISDHealth@Boston.gov
590.006/6-501.111-C
95
Sep 27, 2024
Routine
2 minor violations.
View 2 violations
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: There is a large hole lower level of the front counter possible pest access.Repair the hole Maintain the counter smooth/durable/cleanable Upon re-inspection the hole has been filled with steel wool There are still other cracks that need to be adressed. The coorporate office has been contacted An extension has been provided to complete the repairs
590.006/6-501.11-C
Controlling pests (c)
Inspector notes: Mouse droppings were observed during the re-inspection (lower level -front counter) Provide a detailed pest report upon re-inspection. Upon re-inspection on 9.17.24 There were no droppings observed PIC on site will forward most recent pest reports to the health division It was discussed to have additional pest service and forward those reports Upon re-inspection on 9.27.24 Spoke with regional manager "Jason" who states they have a new pest control company who will be in for service within a week all reports will be provided to ISDHealth@Boston.gov
590.006/6-501.111-C
90
Sep 17, 2024
Routine
2 minor violations.
View 2 violations
Controlling pests (c)
Inspector notes: Mouse droppings were observed during the re-inspection (lower level -front counter) Provide a detailed pest report upon re-inspection. Upon re-inspection on 9.17.24 There were no droppings observed PIC on site will forward most recent pest reports to the health division It was discussed to have additional pest service and forward those reports
590.006/6-501.111-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: There is a large hole lower level of the front counter possible pest access.Repair the hole Maintain the counter smooth/durable/cleanable Upon re-inspection the hole has been filled with steel wool There are still other cracks that need to be adressed. The coorporate office has been contacted An extension has been provided to complete the repairs
590.006/6-501.11-C
90
Sep 6, 2024
Routine
1 major violation. 2 minor violations.
View 3 violations
Controlling pests (pf)
Inspector notes: Mouse droppings were observed during the re-inspection (lower level -front counter) Provide a detailed pest report upon re-inspection.
590.006/6-501.111-PF
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: There is a large hole lower level of the front counter possible pest access.Repair the hole Maintain the counter smooth/durable/cleanable
590.006/6-501.11-C
Nonfood contact surfaces (c)
Inspector notes: Clean the interior of the mop sink to remove soils & debris
590.004/4-602.13-C
82
Aug 20, 2024
Routine
2 major violations. 3 minor violations.
View 5 violations
(a)-(p) person-in-charge-duties (pf)
Inspector notes: I discussed with the PIC that the most recent mint ice cream lab report was not in compliance. PIC instructed to discontinue serving the implicated item. Clean/sanitize the machine have item re-tested forward results to the Health Department for review. PIC stating that the machine is cleaned Multiple times weekly
590.002(D)/2-103.11-PF
Controlling pests (pf)
Inspector notes: There is evidence of mouse activity observed(droppings) drain flies at the mop sink.Provide a full pest report upon re-inspection.
590.006/6-501.111-PF
Nonfood contact surfaces (c)
Inspector notes: Clean the interior of the mop sink to remove soils & debris
590.004/4-602.13-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: There is a large hole lower level of the front counter possible pest access.Repair the hole Maintain the counter smooth/durable/cleanable
590.006/6-501.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the floors throughout to remove soils/debris & evidence of mouse droppings.
590.006/6-501.13-C
70
Feb 2, 2024
Routine
3 minor violations.
View 3 violations
Controlling pests (c)
Inspector notes: Evidence of rodent activity observed (droppings).Provide a full pest report upon re-inspection. Upon re-inspection mouse droppings were still observed Discussed with the PIC to increase pest control service Provide reports upon re-inspection Continue to clean/sanitize affected locations
590.006/6-501.111-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Provide a door sweep at the front entrance & repair the gap between the double door to prevent possible pest access.
590.006/6-501.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the floor at several locations(discussed with the PIC) to remove evidence of mouse droppings.
590.006/6-501.13-C
86
Jan 26, 2024
Routine
1 major violation. 5 minor violations.
View 6 violations
Sanitizing solutions testing devices (pf)
Inspector notes: Provide Quats test kit (test done using the inspectors test kit)
590.004/4-302.14-PF
Cleaning floors dustless methods (c)
Inspector notes: Clean the floor at several locations(discussed with the PIC) to remove evidence of mouse droppings.
590.006/6-501.13-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove the bucket of stagnate water from under the POS counter. Address any repair with a licensed plumber Mops & brooms observed stored in different locations.Provide a designated location for storage Remove & discard all empty boxes and unnecessary clutter from around the rear door.
590.006/6-501.114-C
Controlling pests (c)
Inspector notes: Evidence of rodent activity observed (droppings).Provide a full pest report upon re-inspection. Upon re-inspection mouse droppings were still observed Discussed with the PIC to increase pest control service Provide reports upon re-inspection Continue to clean/sanitize affected locations
590.006/6-501.111-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Provide a door sweep at the front entrance & repair the gap between the double door to prevent possible pest access.
590.006/6-501.11-C
Nonfood contact surfaces (c)
Inspector notes: Clean the lower shelving under the front counter ice well to remove soils & evidence of mouse droppings.
590.004/4-602.13-C
70
Jan 17, 2024
Routine
2 major violations. 4 minor violations.
View 6 violations
Sanitizing solutions testing devices (pf)
Inspector notes: Provide Quats test kit (test done using the inspectors test kit)
590.004/4-302.14-PF
Controlling pests (pf)
Inspector notes: Evidence of rodent activity observed (droppings).Provide a full pest report upon re-inspection.
590.006/6-501.111-PF
Nonfood contact surfaces (c)
Inspector notes: Clean the lower shelving under the front counter ice well to remove soils & evidence of mouse droppings.
590.004/4-602.13-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove the bucket of stagnate water from under the POS counter. Address any repair with a licensed plumber Mops & brooms observed stored in different locations.Provide a designated location for storage Remove & discard all empty boxes and unnecessary clutter from around the rear door.
590.006/6-501.114-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Provide a door sweep at the front entrance & repair the gap between the double door to prevent possible pest access.
590.006/6-501.11-C
Cleaning floors dustless methods (c)
Inspector notes: Clean the floor at several locations(discussed with the PIC) to remove evidence of mouse droppings. Clean the interior walk in floor to remove debris.
590.006/6-501.13-C
67
Oct 17, 2023
Routine
3 major violations. 1 minor violation.
View 4 violations
Cip equipment (pf)
Inspector notes: Ice cream machine with visable soils. Employee currently cleaning. Ensure proper cleaning and sanitizing to reduce elevated coliform counts.
590.004/4-202.12-PF
Common name-working containers (pf)
Inspector notes: Chemical spray bottle observed with no labels. Provide.
590.007/7-102.11-PF
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Counter ice cream freezer not currently working. Walk in cooler not working and at 60F. Only dry shelf stable candy items currently in walk in cooler. Repair.
590.004/4-301.11-PF
Nonfood contact surfaces (c)
Inspector notes: Production line refrigerator observed with soils. Clean to remove.
590.004/4-602.13-C
70
Jun 9, 2023
Routine
3 major violations. 3 minor violations.
View 6 violations
Controlling pests (pf)
Inspector notes: Rodent droppings obsevred under three bay sink. Clean and sanitize area. Provide updated pest reports.
590.006/6-501.111-PF
Cip equipment (pf)
Inspector notes: Elevated bacteria count in coffee ice cream from Morrell Labs. Clean and sanitize ice cream maker.
590.004/4-202.12-PF
Sanitizing solutions testing devices (pf)
Inspector notes: No quat sanitizer strips on site. Tested with inspector kit. Provide.
590.004/4-302.14-PF
Nonfood contact surfaces (c)
Inspector notes: Bottom of cake refrigerator observed soiled. Clean to remove soils.
590.004/4-602.13-C
In-use utensils between-use storage (c)
Inspector notes: Cake spreader observed being held in stagnet water. Discontinue.
590.003/3-304.12-C
System maintained in good repair (c)
Inspector notes: Leak from pipe under register. Repair as necessary.
590.005/5-205.15-C
64
Jan 19, 2023
Routine
1 critical violation. 4 major violations. 7 minor violations.
View 12 violations
When to wash (p)
Inspector notes: Observed employee in back production area come to production line to serve customer without properly washing hands before putting on gloves.
590.002/2-301.14-P
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Multiple priority foundation violations.
590.002(D)/2-103.11-PF
Sanitizing solutions testing devices (pf)
Inspector notes: No quat testing strips on site. Tested with inspector kit. Provide.
590.004/4-302.14-PF
Hand drying provision (pf)
Inspector notes: No paper towels at front production line. PIC corrected.
590.006/6-301.12-PF
Controlling pests (pf)
Inspector notes: Observed rodent droppings behind three bay sink and dry storage. Evidence of rodent presence in office area. Provide updated pest reports.
590.006/6-501.111-PF
Effectiveness-hair restraints (c)
Inspector notes: Employee working ice cream line does not have hair restraint. Provide.
590.002/2-402.11-C
(a) certified food protection manager (c)
Inspector notes: No certified food protection manager at location. Provide.
590.002(C)/2-102.12-C
Packaged and unpackaged food-separation packaging and segregation (c)
Inspector notes: Multiple open boxes stored in walk in cooler. Close to prevent potential contamination.
590.003/3-302.11-C
Nonfood contact surfaces (c)
Inspector notes: Under and around all front counter equiptment is soiled. Ice cream cake freezer is heavily soiled. Walkin freezer floor is soiled. Under the bay sink is soiled. Clean to remove all soils.
590.004/4-602.13-C
System maintained in good repair (c)
Inspector notes: Observed pipe leaking into bucket on production line. Repair
590.005/5-205.15-C
Handwashing signage (c)
Inspector notes: No hand wash only sign at front counter hand sink. Provide.
590.006/6-301.14-C
Controlling pests (c)
Inspector notes: Soiled fly paper under counter. Remove
590.006/6-501.111-C
41
Oct 5, 2022
Routine
1 major violation. 1 minor violation.
View 2 violations
Identifying information prominence-original containers (pf)
Inspector notes: Observed blue chemical that was not labled. Provide.
590.007/7-101.11-PF
Nonfood-contact surfaces (c)
Inspector notes: Freezer floor is soiled. Clean to remove
590.004/4-101.19-C
86
Jun 1, 2022
Routine
1 minor violation.
View 1 violation
Wall and ceiling coverings and coatings (c)
Inspector notes: Missing ceiling tile above prep area. Replace.
590.006/6-201.16-C
95
May 10, 2022
Routine
1 major violation. 2 minor violations.
View 3 violations
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Elevated coliform counts in sweet cream ice cream. Employee not able to tell me how frequently ice cream machine is cleaned. Provide updated reports.
590.002(D)/2-103.11-PF
Wall and ceiling coverings and coatings (c)
Inspector notes: Missing ceiling tile above prep area. Replace.
590.006/6-201.16-C
Food storage-preventing contamination from the premises (c)
Inspector notes: Items stored on ground in walk in cooler. Elevate to prevent contamination.
590.003/3-305.11-C
82
Apr 25, 2022
Routine
3 minor violations.
View 3 violations
Nonfood contact surfaces (c)
Inspector notes: Walls by register are soiled with food debris. Freeer floor is soiled. Gaskets on cake station are soiled. Clean to remove all soils.
590.004/4-602.13-C
(a) certified food protection manager (c)
Inspector notes: Provide updated food protection manager certificate.
590.002(C)/2-102.12-C
Wiping cloths air drying location (c)
Inspector notes: Damp wiping cloths left out on counter.
590.004/4-901.12-C
86
Frequently Asked Questions
When was Cold Stone Creamery last inspected?
The most recent health inspection at Cold Stone Creamery on file is from Apr 21, 2026. The public record contains 25 inspections in total.
What is the most common violation at Cold Stone Creamery?
Across the inspection record, “controlling pests” has been cited 11 times, more than any other issue at Cold Stone Creamery.
How does Cold Stone Creamery compare to other restaurants in Boston?
Cold Stone Creamery most recently scored 95 out of 100, which is higher than the Boston average of 86.
Has Cold Stone Creamery's inspection record improved over time?
Results have been roughly steady. Inspections at Cold Stone Creamery have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Cold Stone Creamery means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Cold Stone Creamery inspected?
Based on the inspection history on file, Cold Stone Creamery is inspected around six times per year on average.
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