Carrie's Cafe by Citra

15 Francis St, Boston, MA 02115
Café / Breakfast
Last inspected: Mar 2, 2026
74
Score
Medium Risk

Carrie's Cafe by Citra has been inspected seven times since 2023. The latest inspection on file is from Mar 2, 2026. A medium risk score generally means inspectors found things to fix, though most weren't urgent.

Performance has remained roughly level over recent inspections, averaging near seven violations each time.

Looking across the full record, “using a handwashing sink-operation and maintenance” is the recurring theme, flagged three times.

The city-wide average sits at 86, which Carrie's Cafe by Citra's 74 doesn't quite reach. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.

7
Inspections
0
Critical latest
2
Major latest
2
Minor latest
Inspection History
Mar 2, 2026
Routine
2 major violations. 2 minor violations.
View 4 violations
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Observed food handler using hand sink to clean wiping cloth and rinse pan in handsinks basin
590.005/5-205.11-PF
Assignment (pf)
Inspector notes: No person in charge at tie of inspection PIC arrived during inspection
590.002(A)/2-101.11-PF
Wiping cloths use limitation (c)
Inspector notes: Wiping cloths not stored in a sanitizing solutions
590.003/3-304.14-C
Food storage containers identified with common name of food (c)
Inspector notes: Food storage containers not labeled
590.003/3-302.12-C
74
Aug 26, 2025
Routine
3 critical violations. 5 major violations. 4 minor violations.
View 12 violations
Food contact with equipment utensils and linens (p)
Inspector notes: Using milk crate to stored onions
590.003/3-304.11-P
(a) gloves use limitation (p)
Inspector notes: Observed no hand washing unless instructed to Observed food employee returning to work putting on gloves hair restraint and single use gloves - No hand washing
590.003/3-304.15-P
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Cold holding on serving/prep line Tuna 45 F Bleu Cheese 57 Cheese 45 F Chicken salad 45 F Chicken (diced) 45 F All products were removed and place in a refrigeration unit that is seal tight
590.003/3-501.16-P
Handwashing cleanser availability (pf)
Inspector notes: Hand cleanser place on wall with cap closure attached - Corrected on site by PIC
590.006/6-301.11-PF
Sanitizing solutions testing devices (pf)
Inspector notes: Quats test kit expired in 2023
590.004/4-302.14-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Hand sink in ware washing - Full of lettuce and food containers - Corrected on site by PIC Hand sink on serving/prep line - Waste barrel blocking access - Corrected on site by PIC
590.005/5-205.11-PF
Controlling pests (pf)
Inspector notes: Using hand held fly zapper to zap flies
590.006/6-501.111-PF
Hand drying provision (pf)
Inspector notes: Paper towel dispenser empty - Corrected on site by PIC
590.006/6-301.12-PF
Food labels (c)
Inspector notes: Bulk food containers in storage area not labeled
590.003/3-602.11-C
Characteristics-materials for construction and repair (c)
Inspector notes: Multiple cracked and broken lids covering food products on hot holding
590.004/4-101.11-C
Sponges use limitation (c)
Inspector notes: Using sponges in ware washing area
590.004/4-101.16-C
Equipment and utensils air-drying required (c)
Inspector notes: Wet nesting clean and sanitize pans pots etc on solid shelving above 3 bay sink - Ware washing
590.004/4-901.11-C
32
Apr 23, 2025
Routine
1 critical violation. 3 major violations. 1 minor violation.
View 5 violations
Packaged and unpackaged food-separation packaging and segregation (p)
Inspector notes: Raw shelled eggs observed stored above RTE dice chicken and green leaf . Discontinue and keep raw foods separate from cooked or RTE foods. Corrected on site
590.003/3-302.11-P
Ready-to-eat time/temperature control for safety food date marking (pf)
Inspector notes: Several containers of RTF stored in multiple refrigeration units observed without date marking. Provide made/discard date before storing
590.003/3-501.17-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Warewashing/prepsink handsinks observed blocked by colander with chopped lettuce. Discontinue and maintain accessible at all time to prevent contamination by hands. Corrected on site by PIC . Lettuce was washed again and placed in the cooler
590.005/5-205.11-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: PIC to provide active managerial control and train staff on violations noted on the inspection report
590.002(D)/2-103.11-PF
Storing maintenance tools (c)
Inspector notes: Broom mop and dust pan observed stored throughout the kitchen and food prep area. Discontinu. Correctec on site by PIC
590.006/6-501.113-C
61
Dec 2, 2024
Routine
2 critical violations. 2 major violations. 2 minor violations.
View 6 violations
(a) gloves use limitation (p)
Inspector notes: Observed no hand washing unless instructed to Observed food employee returning to work putting on gloves hair restraint and single use gloves - No hand washing
590.003/3-304.15-P
(a) gloves use limitation (p)
Inspector notes: Observed food handler multitasking leaving and returning to work station touching multiple surfaces and then touching ready to eat foods
590.003/3-304.15-P
Temperature measuring devices food-accuracy (pf)
Inspector notes: No thin probe thermometer
590.004/4-203.11-PF
Handwashing cleanser availability (pf)
Inspector notes: No hand cleanser at hand sink in back prep station (corrected on site)
590.006/6-301.11-PF
(a) (b) and (d) equipment utensils linens and single-service and single-use articles storing (c)
Inspector notes: Single use containers not inverted - Storage area
590.004/4-903.11-C1
Packaged and unpackaged food-separation packaging and segregation (c)
Inspector notes: Onions stored in milk crate
590.003/3-302.11-C
55
Apr 8, 2024
Routine
1 major violation.
View 1 violation
Food labels (pf)
Inspector notes: Prepacked foods for customer self service not labeled properly Fruit cup name/address list of ingredients sell by dates All other pre packaged foods do not have address on labels In open front refrigeration unit
590.003/3-602.11-PF
90
Mar 18, 2024
Routine
1 critical violation. 5 major violations. 7 minor violations.
View 13 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Mixed green set in on top of salad/sandwich unit at 57 F Item removed from service
590.003/3-501.16-P
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No proof of a full time on site certified food protection manager
590.002(B)/2-102.11-PF
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: Per PIC this establishment does not have written procedures and kit for responding to vomiting and diarrheal events - I provided the written instructions and discussed what is needed in the kit
590.002/2-501.11-PF
Controlling pests (pf)
Inspector notes: Evidence of flies in ware washing area Provide treatment and report from licensed exterminator prior to reinspection
590.006/6-501.111-PF
Hand drying provision (pf)
Inspector notes: 2 Paper towel dispensers empty - Estabishment does not have the correct fitting paper towels Prep/line and rear prep PIC contacted owner/operator to order the correct paper towels Stand alone paper towels were placed near both hand sinks
590.006/6-301.12-PF
Food labels (pf)
Inspector notes: Prepacked foods for customer self service not labeled properly Cupcakes missing name/address and list of ingredients All other pre packaged foods do not have address on labels In open front refrigeration unit
590.003/3-602.11-PF
Good repair and proper adjustment-equipment (c)
Inspector notes: Top surface on Panini/Sandich prep in disrepair
590.004/4-501.11-C
Food storage containers identified with common name of food (c)
Inspector notes: In use and storage food containers not labeled - On prep line and storage areas
590.003/3-302.12-C
Maintaining premises unnecessary items and litter (c)
Inspector notes: Broken up boxes blocking rear egress
590.006/6-501.114-C
Storing maintenance tools (c)
Inspector notes: Mops broom etc not raise 6" above the floor on hook or rack - Ware washing area Mop bucket stored in warewashing area
590.006/6-501.113-C
Miscellaneous sources of contamination (c)
Inspector notes: At self service unpackaged foods no signage reminding customers to use utensils
590.003/3-307.11-C
Storage refuse recyclables and returnable (c)
Inspector notes: No covers for all trash receptacles in kitchen/prep/ware washing
590.005/5-501.110-C
Rinsing procedures (c)
Inspector notes: Dirty food contacts in middle bay
590.004/4-603.16-C
37
May 5, 2023
Routine
2 major violations.
View 2 violations
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Business name on site observed "Carries Cafe by Citra". Listed DBA is Citra fresh cafe. Discussed with the owner to provide proper DBA documents to change the Name Fillable Health application to be Emailed to the PIC. PIC instructed to fill it out and Email to ISDHealth@boston.gov
590.002(D)/2-103.11-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Business name on site observed "Carries Cafe by Citra". Listed DBA is Citra fresh cafe. Discussed with the owner to provide proper DBA documents to change the Name Fillable Health application to be Emailed to the PIC. PIC instructed to fill it out and Email to ISDHealth@boston.gov
590.002(D)/2-103.11-PF
82

Frequently Asked Questions

When was Carrie's Cafe by Citra last inspected?

The most recent health inspection at Carrie's Cafe by Citra on file is from Mar 2, 2026. The public record contains seven inspections in total.

What is the most common violation at Carrie's Cafe by Citra?

Across the inspection record, “using a handwashing sink-operation and maintenance” has been cited three times, more than any other issue at Carrie's Cafe by Citra.

How does Carrie's Cafe by Citra compare to other restaurants in Boston?

Carrie's Cafe by Citra most recently scored 74 out of 100, which is lower than the Boston average of 86.

Has Carrie's Cafe by Citra's inspection record improved over time?

Results have been roughly steady. Inspections at Carrie's Cafe by Citra have averaged around seven violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Carrie's Cafe by Citra means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Carrie's Cafe by Citra inspected?

Based on the inspection history on file, Carrie's Cafe by Citra is inspected around two times per year on average.