Caffe Nero
Last inspected: Apr 1, 2026
100
Score
Caffe Nero appears in inspection records 13 times, starting in 2022. The most recent visit was on Apr 1, 2026. Low risk means the most recent visit produced few or no significant findings.
Violation counts have held steady across recent visits, averaging around one violation each.
When inspectors have written things up, “using a handwashing sink-operation and maintenance” has been the most frequent reason, cited five times.
That puts the facility ahead of the local pack: the average South Boston restaurant scores 87. Overall, the inspection record reads well.
13
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Apr 1, 2026
Routine
No violations found.
100
Jan 16, 2026
Routine
No violations found.
100
Oct 22, 2025
Routine
1 minor violation.
View 1 violation
Food storage containers identified with common name of food (c)
Inspector notes: Oberved packaged chicken salad and yogurt parfaits without labels to identify ingredients. Provide
590.003/3-302.12-C
95
Mar 20, 2025
Routine
2 minor violations.
View 2 violations
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Observed heavy soils and grinded coffee build on the counter and floor. clean to remove
590.004/4-601.11-C
Cleaning of plumbing fixtures (c)
Inspector notes: Heavy soils and dirt build up on the handsink fixtures. Clean to remove
590.006/6-501.18-C
90
Jan 13, 2025
Routine
1 minor violation.
View 1 violation
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Observed a broken heater cover on the baseboard. Repair
590.006/6-501.11-C
95
Jan 6, 2025
Routine
3 minor violations.
View 3 violations
Controlling pests (c)
Inspector notes: Observed rodent droppings on the window ledge at the front door. Clean to remove.
590.006/6-501.111-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Observed a broken heater cover on the baseboard. Repair
590.006/6-501.11-C
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Observed heavy food soils next to the coffee station and prep area. Clean to remove
590.004/4-601.11-C
86
Feb 20, 2024
Routine
3 major violations. 2 minor violations.
View 5 violations
Controlling pests (pf)
Inspector notes: Heavy evidence of rodent droppings visible on the interior ledge of windows. Clean to remove. Provide a current pest control report. The last pest control report available was dated 1.8.24 to address the prior failed inspection.
590.006/6-501.111-PF
Prohibiting animals (pf)
Inspector notes: Observed non service animals inside the establishment at the time of inspection. Staff was engaging with the customer and dog at the counter. The pic did not ask was it a service animal until it was brought to his attention. Post the proper signage regarding only Service animals prohibited.
590.006/6-501.115-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Observed multiple non service animals at the establishment at the time of inspection. PIC did not address until directed by inspector. PIC must enforce prohibiting only service animals at establishment. Post the proper signage at eye level for consumers to view upon entrance.
590.002(D)/2-103.11-PF
(b) and (c) equipment food-contact surfaces nonfood-contact surfaces and utensils (c)
Inspector notes: Heavy food debris on the floor inside the walk in. Clean to remove Heavy debri behind the ice machine and next to 3 compartment sink. Clean to remove.
590.004/4-601.11-C
Outer openings protected (c)
Inspector notes: Missing door sweeps at door entrance. Provide
590.006/6-202.15-C
67
Jan 5, 2024
Routine
1 major violation. 1 minor violation.
View 2 violations
(a)-(p) person-in-charge-duties (pf)
Inspector notes: PIC fail to make the necessary corrections to avoid food contamination from pest activity. Review all policy and procedures.
590.002(D)/2-103.11-PF
Controlling pests (c)
Inspector notes: High activity of fruit flies throughout the establishment. Directed pic to cover all baked goods to prevent food contamination. PIC must make sure all refrigeration units are closed. Provide pest control reports.
590.006/6-501.111-C
86
Aug 18, 2023
Routine
3 critical violations. 9 major violations. 4 minor violations.
View 16 violations
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Multiple TCS foods in refrigerated case held above 41F - Turkey sandwich 58F soup 55F chicken salad 59F Chicken salad in basement single door 60F Refrigerated units registering 50F 60F 59F
590.003/3-501.16-P
System maintained in good repair (p)
Inspector notes: Water draining from 3 compartment sink is backing up through the floor drain. Provide proper repair. Discontinue warewash food preparation and open storage in this area until properly repaired. Clean / disinfect prior to operating.
590.005/5-205.15-P
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: Quaternary sanitizer 100 ppm. Ensure minimum of 150-400ppm.
590.004/4-501.114-P
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Refrigerated service case 50F-60F basement sandwich unit 60F. Repair or replace to ensure sufficient cold holding.
590.004/4-301.11-PF
Juice treated-commercially processed (pf)
Inspector notes: Packaged juice from an outside source does not indicate pasteurized or processed under a HACCP plan.
590.003/3-202.110-PF
Temperature measuring devices-functionality (pf)
Inspector notes: No conspicuous thermometer in under counter basement refrigerator and one unit in service area. Provide.
590.004/4-204.112-PF
Mechanical warewashing equipment hot water sanitization temperatures (pf)
Inspector notes: Dishmachine registering 170F at the temperature gauge and 124F - 149F at the plate after several runs. Ensure unit operates at 150F for wash temperature and 180F final rinse as stated on the data plate. Corrected while on site. PIC will monitor until repaired.
590.004/4-501.112-PF
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: Basement -Soiled equipment stored on clean storage rack interior of hand sink prep sink counters exteriors of refrigerated units soiled. Service area- Interiors of refrigerators soiled exteriors of in line equipment interior of hand sink with coffee stains - (use dump sink for coffee) clean floors under and around equipment.
590.004/4-601.11-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Hand sinks in service area warewash and basement kitchen blocked with equipment or boxes. Use for handwash only. Staff did utilize front hand sink while at the service counter.
590.005/5-205.11-PF
Segregation and location-distressed merchandise (pf)
Inspector notes: Spoiled mozzarella cheese stored in walk in with foods in use. Remove and discard.
590.006/6-404.11-PF
Controlling pests (pf)
Inspector notes: Several small flies in warewash room and kitchen areas. Provide a detailed pest report to prevent eliminate pest activity.
590.006/6-501.111-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Review food safety training. Multiple risk based violations. Monitor cold holding temperatures of TCS foods monitor warewash equipment for proper operaton. Ensure hand sinks are not used to store equipment. Repair drainage issues in basement prep /warewash area. Provide proper repair to equipment and refrigeration. Limit
590.002(D)/2-103.11-PF
Miscellaneous sources of contamination (c)
Inspector notes: Lockers stored in the kitchen. Remove from food service areas.
590.003/3-307.11-C
Nonfood contact surfaces (c)
Inspector notes: Interiors of mop sinks and wall surfaces mop buckets with soils. Clean to remove.
590.004/4-602.13-C
(a) (b) and (d) equipment utensils linens and single-service and single-use articles storing (c)
Inspector notes: Bowls not inverted while stored on open racks.
590.004/4-903.11-C1
System maintained in good repair (c)
Inspector notes: Remove cup from prep sink drain pipe. Repair properly.
590.005/5-205.15-C
21
Aug 16, 2023
Routine
3 critical violations. 9 major violations. 2 minor violations.
View 14 violations
System maintained in good repair (p)
Inspector notes: Water draining from 3 compartment sink is backing up through the floor drain. Provide proper repair. Discontinue warewash food preparation and open storage in this area until properly repaired. Clean / disinfect prior to operating.
590.005/5-205.15-P
Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (p)
Inspector notes: Quaternary sanitizer 100 ppm. Ensure minimum of 150-400ppm.
590.004/4-501.114-P
(a)(2) and (b) time/temperature control for safety food hot and cold holding (p)
Inspector notes: Multiple TCS foods in refrigerated case held above 41F - Turkey sandwich 58F soup 55F chicken salad 59F Chicken salad in basement single door 60F Refrigerated units registering 50F 60F 59F
590.003/3-501.16-P
Segregation and location-distressed merchandise (pf)
Inspector notes: Spoiled mozzarella cheese stored in walk in with foods in use. Remove and discard.
590.006/6-404.11-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Hand sinks in service area warewash and basement kitchen blocked with equipment or boxes. Use for handwash only. Staff did utilize front hand sink while at the service counter.
590.005/5-205.11-PF
(a) equipment food-contact surfaces nonfood-contact surfaces and utensils (pf)
Inspector notes: Basement -Soiled equipment stored on clean storage rack interior of hand sink prep sink counters exteriors of refrigerated units soiled. Service area- Interiors of refrigerators soiled exteriors of in line equipment interior of hand sink with coffee stains - (use dump sink for coffee) clean floors under and around equipment.
590.004/4-601.11-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Review food safety training. Multiple risk based violations. Monitor cold holding temperatures of TCS foods monitor warewash equipment for proper operaton. Ensure hand sinks are not used to store equipment. Repair drainage issues in basement prep /warewash area. Provide proper repair to equipment and refrigeration. Limit
590.002(D)/2-103.11-PF
Juice treated-commercially processed (pf)
Inspector notes: Packaged juice from an outside source does not indicate pasteurized or processed under a HACCP plan.
590.003/3-202.110-PF
Temperature measuring devices-functionality (pf)
Inspector notes: No conspicuous thermometer in under counter basement refrigerator and one unit in service area. Provide.
590.004/4-204.112-PF
Cooling heating and holding capacities-equipment (pf)
Inspector notes: Refrigerated service case 50F-60F basement sandwich unit 60F. Repair or replace to ensure sufficient cold holding.
590.004/4-301.11-PF
Mechanical warewashing equipment hot water sanitization temperatures (pf)
Inspector notes: Dishmachine registering 170F at the temperature gauge and 124F - 149F at the plate after several runs. Ensure unit operates at 150F for wash temperature and 180F final rinse as stated on the data plate. Corrected while on site. PIC will monitor until repaired.
590.004/4-501.112-PF
Controlling pests (pf)
Inspector notes: Several small flies in warewash room and kitchen areas. Provide a detailed pest report to prevent eliminate pest activity.
590.006/6-501.111-PF
(a) (b) and (d) equipment utensils linens and single-service and single-use articles storing (c)
Inspector notes: Bowls not inverted while stored on open racks.
590.004/4-903.11-C1
Miscellaneous sources of contamination (c)
Inspector notes: Lockers stored in the kitchen. Remove from food service areas.
590.003/3-307.11-C
23
Jan 25, 2023
Routine
2 major violations. 1 minor violation.
View 3 violations
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Dish room handsink with multiple items inside obstructing proper use. Remove. re-inspection 1/18/22 Handsink was obstructed with Box and Bucket-PIC was instructed to remove and COS
590.005/5-205.11-PF
Hand drying provision (pf)
Inspector notes: No paper towels at warewashing and two sinks at service line. COS. 1/18/23 NO PAPER TOWELS AT HANDSINK IN WAREWASH AREA
590.006/6-301.12-PF
Nonfood contact surfaces (c)
Inspector notes: Heavy builup of soils on floors in warewashing room behind and under equipment at service line and walkin cooler walls and floors with soils. Clean to remove.
590.004/4-602.13-C
78
Jan 9, 2023
Routine
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
Cleaning procedure (p)
Inspector notes: No evidence of employee handwashing. Retrain staff on the importance of handwashing.
590.002/2-301.12-P
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Dish room handsink with multiple items inside obstructing proper use. Remove.
590.005/5-205.11-PF
Hand drying provision (pf)
Inspector notes: No paper towels at warewashing and two sinks at service line. COS.
590.006/6-301.12-PF
Maintaining premises unnecessary items and litter (c)
Inspector notes: Old pieces of furniture and easy chairs in basment kitchen. REMOVE. R.
590.006/6-501.114-C
Cleaning frequency and restrictions (c)
Inspector notes: Facilities are not being cleaned with the proper frequency.
590.006/6-501.12-C
Nonfood contact surfaces (c)
Inspector notes: Heavy builup of soils on floors in warewashing room behind and under equipment at service line and walkin cooler walls and floors with soils. Clean to remove.
590.004/4-602.13-C
Prohibitions (c)
Inspector notes: Single use articles stored in dish room amongst cleaning chemicals and a vacum cleaner. Store properly.
590.004/4-903.12-C
Storing maintenance tools (c)
Inspector notes: Mops leaning on wall in kitchen. Store in mop closet.
590.006/6-501.113-C
55
Aug 24, 2022
Routine
1 critical violation. 4 major violations. 2 minor violations.
View 7 violations
Cleaning procedure (p)
Inspector notes: Employees are not washing hands per observations. Retrain staff.
590.002/2-301.12-P
Hand drying provision (pf)
Inspector notes: No paper towels at basment handsink. COS.
590.006/6-301.12-PF
Controlling pests (pf)
Inspector notes: Heavy presence of fruit flies at service line. Provide updated IPM pest control report upon reinspection.
590.006/6-501.111-PF
Using a handwashing sink-operation and maintenance (pf)
Inspector notes: Handsink in dish room is full of brushes and utensils. REMOVE.
590.005/5-205.11-PF
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No qualified person in charge on site. Designated PIC on site had difficulty answering pertinent questions. Provide properly trained staff in the abscence of the CFPM.
590.002(B)/2-102.11-PF
Maintaining premises unnecessary items and litter (c)
Inspector notes: Remove out of use ice bins and debri from basment prep room.
590.006/6-501.114-C
Nonfood contact surfaces (c)
Inspector notes: Clean floors of visible filth and food soils under around and behind equipment at upstairs service line and basment prep room.
590.004/4-602.13-C
52
Frequently Asked Questions
When was Caffe Nero last inspected?
The most recent health inspection at Caffe Nero on file is from Apr 1, 2026. The public record contains 13 inspections in total.
What is the most common violation at Caffe Nero?
Across the inspection record, “using a handwashing sink-operation and maintenance” has been cited five times, more than any other issue at Caffe Nero.
How does Caffe Nero compare to other restaurants in South Boston?
Caffe Nero most recently scored 100 out of 100, which is higher than the South Boston average of 87.
Has Caffe Nero's inspection record improved over time?
Results have been roughly steady. Inspections at Caffe Nero have averaged around one violation per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Caffe Nero means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Caffe Nero inspected?
Based on the inspection history on file, Caffe Nero is inspected around four times per year on average.
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