Caffe Nero

443 Boylston St, Boston, MA 02116
Café / Breakfast
Last inspected: Jan 6, 2026
64
Score
Medium Risk

Public records show three inspections at Caffe Nero stretching back to 2025. Inspectors last stopped by on Jan 6, 2026. The medium risk tier sits in the middle: not spotless, but not alarming either.

Recent visits have flagged more than earlier ones: around six violations per visit lately, up from roughly two violations before.

When inspectors have written things up, “nonfood contact surfaces” has been the most frequent reason, cited two times.

That's lower than the typical Boston restaurant, which scores around 86. On the whole, the file is mixed but not concerning.

3
Inspections
1
Critical latest
1
Major latest
4
Minor latest
Inspection History
Jan 6, 2026
Routine
1 critical violation. 1 major violation. 4 minor violations.
View 6 violations
Hot water and chemical-methods (p)
Inspector notes: Observed soiled counters and cabinet doors. Sanitizer buckets were deluted. The PIC and I refilled the sanitizer buckets and tested. 200ppm. Please ensure that the staff is properly trained on filling the buckets and testing the solution.
590.004/4-703.11-P
Clean-up of vomiting and diarrheal events (pf)
Inspector notes: Please provide vomit & diarrhea kit and keep the procedures document with the kit. Procedures document will be emailed over with this report.
590.002/2-501.11-PF
(a) certified food protection manager (c)
Inspector notes: No allergen certificate posted on the wall. Please post allergen certificate
590.002(C)/2-102.12-C
Cutting surfaces (c)
Inspector notes: Observed scorn and worn cutting board located on the flip top unit. Resurface or replace
590.004/4-501.12-C
System maintained in good repair (c)
Inspector notes: Observed no cold water at the 3 bay sink. Provide cold water
590.005/5-205.15-C
Nonfood contact surfaces (c)
Inspector notes: Organize and clean the back area where the warewash is located. Clean under the 3 bay sink.
590.004/4-602.13-C
64
Aug 15, 2025
Routine
1 critical violation. 2 major violations. 1 minor violation.
View 4 violations
When to wash (p)
Inspector notes: Food employees observed leaving and returning to the work areas without first washing hands. Retrain staff.
590.002/2-301.14-P
(a) (b) and (c)(1) (4)-(16) demonstration (pf)
Inspector notes: No allergen awareness certificate posted. Provide.
590.002(B)/2-102.11-PF
(c)(2) (3) and (17) demonstration (pf)
Inspector notes: The person in charge is not trained in illness policy could not explain exclusionary symptoms. Retrain staff. Handout provided.
590.002/2-102.11-PF
Nonfood contact surfaces (c)
Inspector notes: Crumbs and food debris on floors. Clean to remove.
590.004/4-602.13-C
67
Mar 12, 2025
Routine
No violations found.
100

Frequently Asked Questions

When was Caffe Nero last inspected?

The most recent health inspection at Caffe Nero on file is from Jan 6, 2026. The public record contains three inspections in total.

What is the most common violation at Caffe Nero?

Across the inspection record, “nonfood contact surfaces” has been cited two times, more than any other issue at Caffe Nero.

How does Caffe Nero compare to other restaurants in Boston?

Caffe Nero most recently scored 64 out of 100, which is lower than the Boston average of 86.

Has Caffe Nero's inspection record improved over time?

No. Recent inspections at Caffe Nero have averaged around six violations per visit, up from roughly two earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Caffe Nero means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.